Title: Hotel Kristal - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Kristal Hotel Kristal invites travelers to enjoy scuba diving adventures or poolside relaxation, just a short distance from Ragunan Zoo and Blok M Square ## Photo gallery for Hotel Kristal ![Outdoor pool - Hotel Kristal (Jakarta)](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/530136fa.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Billiards - Hotel Kristal (Jakarta)](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/928715fa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, premium bedding, minibar, in-room safe - Hotel Kristal (Jakarta)](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/3258bc39.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance - Hotel Kristal (Jakarta)](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/10fc7ceb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hotel Kristal (Jakarta)](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/ffaa54aa.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies This welcoming retreat features a poolside bar and international dishes at The Kafe. Guests can book spa treatments like body scrubs or join snorkeling excursions. The hotel offers free in-room WiFi, and families appreciate the playground and available childcare services. ## Reviews 8.2 Very good ## Popular amenities - Pool - Spa - Parking included - Free WiFi - Restaurant - Air conditioning ## Room options ### Check availability for these dates Tonight [Jan. 3 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=11116258&PinnedHotelID=11116258&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=11116258&PinnedHotelID=11116258&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 4 - Jan. 5](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=11116258&PinnedHotelID=11116258&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=11116258&PinnedHotelID=11116258&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=11116258&PinnedHotelID=11116258&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=11116258&PinnedHotelID=11116258&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=11116258&PinnedHotelID=11116258&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=11116258&PinnedHotelID=11116258&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 16 of 16 rooms ### View all photos for Studio Suite ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/c11faeb1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite 7.4 Good 12 reviews ### Highlights Separate dining area Air conditioning Free cribs/infant beds Refrigerator LCD TV Separate bedroom Premium bedding Blackout drapes/curtains - 431 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Two Bedrooms Deluxe ![Two Bedrooms Deluxe](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/751fb7ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedrooms Deluxe 8.0 Very good 1 review ### Highlights Separate dining area Air conditioning Free cribs/infant beds Kitchenette Refrigerator LCD TV Separate bedroom Premium bedding - 990 sq ft - 2 bedrooms - Sleeps 5 - 1 King Bed and 1 Twin Bed OR 1 Double Bed and 2 Twin Beds ### View all photos for Three Bedroom Deluxe ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/13ab856f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Three Bedroom Deluxe 10.0 Exceptional 1 review ### Highlights Separate dining area Air conditioning Free cribs/infant beds Kitchenette Refrigerator LCD TV Separate bedroom Premium bedding - 1292 sq ft - 3 bedrooms - Sleeps 5 - 1 King Bed, 1 Queen Bed and 1 Twin Bed ### View all photos for Two Bedrooms Superior ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/6030d0c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedrooms Superior ### Highlights Separate dining area Air conditioning Free cribs/infant beds Kitchenette Refrigerator LCD TV Separate bedroom Premium bedding - 990 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed and 1 Large Twin Bed ### View all photos for Three Bedrooms Superior ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/dd4caa8e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Three Bedrooms Superior ### Highlights Separate dining area Air conditioning Free cribs/infant beds Kitchenette Refrigerator LCD TV Separate bedroom Premium bedding - 1292 sq ft - 3 bedrooms - Sleeps 5 - 1 King Bed, 1 Queen Bed and 1 Twin Bed ### View all photos for Studio Room with Pool View ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/c11faeb1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Room with Pool View ### Highlights Separate dining area Air conditioning Free cribs/infant beds Refrigerator LCD TV Separate bedroom Premium bedding Blackout drapes/curtains - Sleeps 3 - 1 King Bed ### 3 Bedroom Deluxe with Street Garden View ### Highlights Separate dining area Air conditioning Free cribs/infant beds Kitchenette Refrigerator LCD TV Separate bedroom Premium bedding - 2 bedrooms - Sleeps 5 - 1 King Bed and 1 Queen Bed ### 3 Bedroom Deluxe with Street Garden View ### Highlights Separate dining area Air conditioning Free cribs/infant beds Kitchenette Refrigerator LCD TV Separate bedroom Premium bedding - 2 bedrooms - Sleeps 5 - 1 King Bed and 1 Queen Bed ### 3 Bedroom Superior with Pool View ### Highlights Separate dining area Air conditioning Free cribs/infant beds Kitchenette Refrigerator LCD TV Separate bedroom Premium bedding - 3 bedrooms - Sleeps 5 - 1 King Bed, 1 Queen Bed and 1 Twin Bed ### View all photos for Studio Room with Street Garden View ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/c11faeb1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Room with Street Garden View ### Highlights Separate dining area Air conditioning Free cribs/infant beds Refrigerator LCD TV Separate bedroom Premium bedding Blackout drapes/curtains - Sleeps 2 - 1 King Bed ### View all photos for 2 Bedroom Deluxe with Street Garden View ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/f0aa988c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Deluxe with Street Garden View ### Highlights Separate dining area Air conditioning Free cribs/infant beds Kitchenette Refrigerator LCD TV Separate bedroom Premium bedding - 2 bedrooms - Sleeps 2 - 2 Double Beds OR 1 Double Bed and 2 Twin Beds ### View all photos for 2 Bedroom Superior with Pool View ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/6030d0c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Superior with Pool View ### Highlights Separate dining area Air conditioning Free cribs/infant beds Kitchenette Refrigerator LCD TV Separate bedroom Premium bedding - 2 bedrooms - Sleeps 5 - 2 Double Beds OR 1 Double Bed and 2 Twin Beds ### View all photos for Studio Suite, 1 Twin Bed ![Studio Suite, 1 Single Bed](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/cf68470f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 Twin Bed 8.0 Very good 1 review ### Highlights Separate dining area Air conditioning Free cribs/infant beds Refrigerator LCD TV Separate bedroom Premium bedding Blackout drapes/curtains - Sleeps 2 - 1 Twin Bed ### View all photos for Deluxe Apartment, 3 Bedrooms (Twin Bed) ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/f0aa988c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 3 Bedrooms (Twin Bed) ### Highlights Separate dining area Air conditioning Free cribs/infant beds Kitchenette Refrigerator LCD TV Separate bedroom Premium bedding - 3 bedrooms - Sleeps 5 - 1 King Bed, 1 Queen Bed and 1 Twin Bed ### View all photos for Superior Suite, 3 Bedrooms (Twin Bed) ![Superior Suite, 3 Bedrooms (Twin Bed)](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/03899470.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 3 Bedrooms (Twin Bed) ### Highlights Separate dining area Air conditioning Free cribs/infant beds Kitchenette Refrigerator LCD TV Separate bedroom Premium bedding - 3 bedrooms - Sleeps 5 - 1 King Bed, 1 Queen Bed and 1 Twin Bed ### View all photos for Deluxe Suite, 2 Bedrooms (Twin Bed) ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/f0aa988c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 2 Bedrooms (Twin Bed) ### Highlights Separate dining area Air conditioning Free cribs/infant beds Kitchenette Refrigerator LCD TV Separate bedroom Premium bedding - 2 bedrooms - Sleeps 5 - 1 King Bed and 1 Twin Bed ## You may also like Ad ![Family Suite](https://images.trvl-media.com/lodging/123000000/122360000/122351700/122351609/bc4b8cb1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fairview Hotel by ARTOTEL Jakarta - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJakarta-Hotels-Hotel-Kristal.h11116258.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJakarta-Hotels-Hotel-Kristal.h11116258.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-6.28340%2C106.79078&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=KwsPq7I3_dAF_14rZb-FxFew-nc=) Jalan Tarogong Raya Cilandak Barat, Jakarta, 12430 #### What's nearby - Cilandak Town Square \- 17 min walk \- 1.5 km - Fatmawati Hospital \- 19 min walk \- 1.6 km - Nusantara Eye Clinic \- 19 min walk \- 1.7 km - Pondok Indah Golf and Country Club \- 3 min drive \- 2.5 km - Pondok Indah Mall \- 3 min drive \- 2.8 km #### Getting around - Pondok Betung Station - 6 min drive - Cipete Raya MRT Station - 15 min walk - Soekarno-Hatta Intl. Airport (CGK) - 44 min drive #### Restaurants - ‪Starbucks - ‬2 min walk - ‪Fatburger - ‬2 min walk - ‪Mie ayam Bejo Gajah Mungkur - ‬9 min walk - ‪Sliced Pizzeria - ‬2 min walk - ‪Satu Lagi Bar - ‬3 min walk ## About this property ### Hotel Kristal Upscale family-friendly hotel near Pondok Indah Mall Located close to Blok M Square and Ragunan Zoo, Hotel Kristal provides a poolside bar, a terrace, and a coffee shop/cafe. Treat yourself to a manicure/pedicure, a facial, or aromatherapy at Life Spa, the onsite spa. The on-site international cuisine restaurant, The Kafe, offers breakfast, lunch, dinner, and pool views. Enjoy the gym, as well as activities like snorkeling and scuba diving. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground. Other perks at this hotel include: - An outdoor pool and a children's pool - Free self parking - Buffet breakfast (surcharge), an outdoor tennis court, and airport pick-up service (surcharge) - Supervised childcare (surcharge), a billiards/pool table, and a front-desk safe Room features All 328 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and air conditioning. Other amenities include: - Childcare services and free infant beds - Shower/tub combinations, free toiletries, and hair dryers - 32-inch LCD TVs with cable channels - Separate dining areas, refrigerators, and coffee/tea makers ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/31000000/30380000/30371000/30370942/10f103d4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Azana Suite Hotel Antasari Cilandak - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 6 reviews CA $50 CA $62 total includes taxes & fees Jan 4 - Jan 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=30370942&PinnedHotelID=30370942&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast served, international cuisine](https://images.trvl-media.com/lodging/15000000/14680000/14679200/14679198/7221d14d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Swiss-Belhotel Pondok Indah Kebayoran Lama - Pool - Spa - Kids pool - Free WiFi 8.2 Very good 160 reviews CA $51 CA $63 total includes taxes & fees Jan 4 - 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Free WiFi 9.0 Wonderful 22 reviews CA $69 CA $85 total includes taxes & fees Jan 6 - Jan 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=16178665&PinnedHotelID=16178665&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/79000000/78780000/78774200/78774103/127cb40b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ra Suites Simatupang Cilandak - Pool - Spa - Kids pool - Parking included 9.4 Exceptional 74 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=78774103&PinnedHotelID=78774103&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/16000000/15100000/15095400/15095331/8cfb56c1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park 5 Cilandak - Pool - Spa - Free WiFi - Restaurant 8.2 Very good 36 reviews CA $49 CA $61 total includes taxes & fees Feb 3 - Feb 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=15095331&PinnedHotelID=15095331&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/5000000/4030000/4020200/4020188/fc562906.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Residences at Puri Casablanca Jakarta - Pool - Kids pool - Parking included - Free WiFi 7.4 Good 134 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=4020188&PinnedHotelID=4020188&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour airport pick-up shuttle on request for a surcharge - Free self parking on site - Limited onsite self parking ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 211,750 for adults and IDR 150,000 for children - 2 bars/lounges - A coffee shop/cafe - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - Satu Lagi Bar - The Deli - The Kafe ### Things to do - Billiards/pool table - Children's pool - Full-service spa - Gym - Outdoor pool - Outdoor tennis court - Playground - Sauna - Scuba diving - Snorkeling ### Family friendly - Children's pool - In-room babysitting (surcharge) - In-room crib - In-room refrigerator - Laundry facilities - Living room - Outdoor pool - Playground - Rollaway/extra bed (surcharge) - Separate bedroom - Separate in-room dining area - Snack bar/deli - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 21 meeting rooms - Business center - Computer station - Conference center ### Outdoors - Barbecue grill - Garden - In a regional park - Picnic area - Terrace ### Full-service spa - 2 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Facials - In-room massages - Manicures/pedicures - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk ### More - 2 buildings - 9 floors - Banquet hall - Built in 1992 - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Free crib - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - 32-inch LCD TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar - Refrigerator - Separate dining area ### More - Air conditioning - Desk - Iron/ironing board on request - Laptop-compatible safe - Living room - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for IDR 350000.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately IDR 211750 for adults and IDR 150000 for children - Airport shuttle fee: IDR 500000 per vehicle (maximum occupancy 4) - Rollaway bed fee: IDR 350000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash ### We should mention Pool access available from 6:00 AM to 8:00 PM No pets and no service animals are allowed at this property Guests under 15 years old are not allowed in the spa ### Property is also known as Hotel Kristal Jakarta Hotel Kristal Kristal Jakarta Kristal Hotel Jakarta ## Frequently asked questions ### Does Hotel Kristal have a pool? ### Is Hotel Kristal pet-friendly? ### How much is parking? ### What time is check-in at Hotel Kristal? ### What time is check-out at Hotel Kristal? ### Does Hotel Kristal provide a shuttle to the airport? ### Where is Hotel Kristal located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Kristal Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 7.8 Location ### 8.4 Staff & service ### 7.6 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 92 8 - Good 119 6 - Okay 29 4 - Poor 7 2 - Terrible 8 ## Reviews ### 10/10 Excellent #### Tien Apr 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love this place very nice for ghatering with family , friendly staff and helping and good price for buget , convenient to go anywhere . ##### Tien Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Paul Jun 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Hotel with Great Staff Great hotel with great staff. Wasn’t expecting too much for the price but it was perfect for my stay. Good internet, good pool, great breakfast, as good as most 5 star hotels but just a bit older and worn but not worn out. Loved the Satu Lagi bar for getting a drink and dinner. ##### Paul Stayed 5 nights in May 2025 ### 8/10 Good #### Vivian Jul 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved everything. Good breakfast, big room but there was a wet foot smell in our room ##### Vivian Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Mohamed Kotharisa May 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good service & location, friendly Staff ##### Mohamed Kotharisa Stayed 1 night in May 2024 ### 6/10 Okay #### Roger Jan 27, 2024 Liked: Cleanliness, staff & service, amenities The property was fine, but I remember it 20 years ago. It needs an upgrade. The pool was great. Satu Lagi was also good, but smokey. Glad they had outdoor seating. ##### Roger Stayed 4 nights in Jan 2024 ### 10/10 Excellent #### Emelie Marjorie Joan Oct 22, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I especially love the floor plan. We stayed in the two bedroom, two bathroom. Traveling with my sister having our own space was very nice! I got the bedroom with no TV… she doesn’t watch TV…but her closest was bigger and she would not switch with me! The kitchen, dining room and living room were spacious and we were very happy with this property! ##### Emelie Marjorie Joan Stayed 4 nights in Oct 2023 ### 10/10 Excellent #### Keith Oct 7, 2024 Liked: Cleanliness, staff & service, amenities I’ve stayed at Hotel Kristal many times over the last 15 years. The staff are most friendly and accommodating and the pool and Satu Lagi Bar are great. I will stay there again if in Jakarta. If I could point out anything on the negative side, is the facility needs a facelift. My room, for example, was clean but clearly showed signs of wear and tear. Understandable given that COVID was such a setback to business. Note that WiFi was excellent the entire week I was there. Many thanks to hotel staff for a very pleasant stay. ##### Keith Stayed 7 nights in Sep 2024 ### 10/10 Excellent #### Bogdan May 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great stay at this hotel. ##### Bogdan Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Kyle Jan 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great stay. ##### Kyle Stayed 1 night in Jan 2025 ### 4/10 Poor #### Nome Sep 22, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Pictures do not represent the current state of the hotel. It is an excellent location if attending events at JIS, but it is old and not like the pictures anymore. ##### Nome Stayed 2 nights in Sep 2025 ### 4/10 Poor #### Lina Sep 20, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Room very old and doesn’t look like the pictures showed in Expedia. ##### Lina Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Orie Feb 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities like this hotel never disappointed…👍👍👍 ##### Orie Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Mohamed Kotharisa Jun 23, 2025 Liked: Amenities Gd location ##### Mohamed Kotharisa Stayed 2 nights in Jun 2025 ### 8/10 Good #### Nugroho Arie Jul 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities I came with 3 kids to the hotel for a 3 nights transit in Jakarta. Was surprised there were several kids activity arranged during those days. Kids really enjoyed it. The hotel is also strategically situated close to Pondok Indah Mall and Cilandak Town Square avoiding long traffic jam when having some appointment with friends. ##### Nugroho Arie Stayed 3 nights in Jun 2025 ### 8/10 Good #### Sandra Aug 20, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We love Kristal Hotel ##### Sandra Stayed 1 night in Aug 2022 ### 8/10 Good #### Mohamed Kotharisa Nov 23, 2022 Liked: Amenities, property conditions & facilities Close to Town & Shopping & nearby shops & local food. ##### Mohamed Kotharisa Stayed 1 night in Oct 2022 ### 8/10 Good #### Stefano Mar 20, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Right hotel for business trips ##### Stefano Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Ian Sep 11, 2022 Liked: Cleanliness, staff & service, amenities Always friendly and helpful staff ##### Ian Stayed 4 nights in Sep 2022 ### 6/10 Okay #### Verified traveller Dec 30, 2024 Liked: Cleanliness, staff & service, room comfort #### Hotel needs some TLC The size of the apartment was fine but it is tired and can use some renovation. ##### Verified traveller Stayed 2 nights in Dec 2024 ### 8/10 Good #### Gautama Mar 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The first Room didn't to my expectations after I mentioned the issues to the reception, they offered to move to a better room which I accepted, the new room was satisfactory and accepted their apology. In the end, everybody is happy. Well done Kristal Hotel staff, certainly will stay there again. Thank you. ##### Gautama Stayed 2 nights in Feb 2025 ### 8/10 Good #### Nobuaki May 2, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### They are kind. I appreciate the staff's response. Thank you for your kindness. ##### Nobuaki Stayed 1 night in Apr 2023 ### 6/10 Okay #### Kevin Sui Kuan Nov 23, 2022 Disliked: Cleanliness, property conditions & facilities, room comfort #### Old … Huge but seems dated and old . Heard kids playing in corridor late at night , not sure if kids were humans … ##### Kevin Sui Kuan Stayed 1 night in Aug 2022 ### 6/10 Okay #### Kenneth Feb 6, 2023 Liked: Staff & service Disliked: Property conditions & facilities On the positive side, the staff here are wonderful and extremely friendly. The hotel itself is very tired and in desperate need of an upgrade. Feels like the 1980s in a time warp. The smoking rooms were horribly unpleasant (we weren’t offered a non-smoking room), hard to believe these are even offered this day and age. Tolerable if you need to be in the area to avoid all the traffic. ##### Kenneth Stayed 4 nights in Feb 2023 ### 2/10 Terrible #### Nobuaki Mar 6, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### service is down My TV wasn't working well, so I asked an engineer for help, but it took 4 calls to get help.(About 1 hour later)Has the manager changed?Service is down.No help from the staff in the lobby even though I have heavy luggage.just watching ##### Nobuaki Stayed 1 night in Mar 2023 ### 2/10 Terrible #### Cecilia Feb 21, 2023 Disliked: Cleanliness, amenities, property conditions & facilities Went there and asked if the room had a balcony. Wanted to upgrade for a 3-bed. Hotel staff was very kind to show the interior of both 2- and 3-bed before the room assignment. The rooms are just really bare I guess that would be the best word to describe it. Intended to stay for longer time but booked couple nights just for the safe size as the photos from online are not the same as when walking into both units. Portable stove some sort in the 2-bed. It was old and white light white walls. It was so uncomfortable. I left without staying. Tried to ask for at least one night reimbursement. Hotel staff said no. This is a horrible experience to be honest. It is a solid for not returning. ##### Cecilia ## Expedia's Latest Trends ### Hotels > [The Kanata by BCMInns Whitecourt](https://www.expedia.ca/Whitecourt-Hotels-The-Kanata-By-BCMInns-Whitecourt.h8190637.Hotel-Information) > > [Hotels in Fort Lauderdale](https://www.expedia.ca/Fort-Lauderdale-Hotels.d601750.Travel-Guide-Hotels) > > [Pan Pacific Toronto](https://www.expedia.ca/Toronto-Hotels-Pan-Pacific-Toronto.h19145.Hotel-Information) > > [Holiday Inn Express Hotel & Suites Jasper by IHG](https://www.expedia.ca/Jasper-Hotels-Holiday-Inn-Express-Hotel-Suites-Jasper.h1802413.Hotel-Information) > > [Residence & Conference Centre - London](https://www.expedia.ca/London-Hotels-Fanshawe-College-Conference-Services.h8724501.Hotel-Information) > > [Warwick Allerton - Chicago](https://www.expedia.ca/Chicago-Hotels-Warwick-Allerton-Chicago.h25452.Hotel-Information) > > [Hotels near Cavendish Beach](https://www.expedia.ca/Cavendish-Beach-Hotels.0-l6261119-0.Travel-Guide-Filter-Hotels) > > [DoubleTree by Hilton Jakarta - Diponegoro](https://www.expedia.ca/Jakarta-Hotels-DoubleTree-By-Hilton-Jakarta-Diponegoro.h6675233.Hotel-Information) > > [Hotel Belvedere](https://www.expedia.ca/Bellagio-Hotels-Hotel-Belvedere.h4279382.Hotel-Information) > > [Hotels in Watertown](https://www.expedia.ca/Watertown-Hotels.d417.Travel-Guide-Hotels) > > [Spa Hotels in The Blue Mountains](https://www.expedia.ca/The-Blue-Mountains-Hotels-Spa-Hotel.0-0-d6129678-tSpaHotel.Travel-Guide-Filter-Hotels) > > [Best Western Hotel Artdeco](https://www.expedia.ca/Rome-Hotels-Best-Western-Hotel-Artdeco.h25170.Hotel-Information) > > [Excellence El Carmen - Adults Only All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Excellence-El-Carmen-Adults-Only-All-Inclusive.h12570728.Hotel-Information) > > [Hotels with Kitchenettes in Fort McMurray](https://www.expedia.ca/Fort-McMurray-Hotels-Hotels-With-Kitchenettes.0-0-d4001-tHotelswithKitchenettes.Travel-Guide-Filter-Hotels) > > [Hampton Inn Bellingham Airport](https://www.expedia.ca/Bellingham-Hotels-Hampton-Inn-Bellingham-Airport.h65268216.Hotel-Information) ### Flights > [Flights from Vancouver (YVR) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/yvr/yyz/vancouver-to-toronto) > > [Flights from Vancouver (YVR) to Latham (ALB)](https://www.expedia.ca/lp/flights/yvr/alb/vancouver-to-albany) > > [Flights from Ottawa (YOW) to Narita (NRT)](https://www.expedia.ca/lp/flights/yow/nrt/ottawa-to-tokyo) > > [Flights from Saskatoon (YXE) to Points North Landing (YNL)](https://www.expedia.ca/lp/flights/yxe/ynl/saskatoon-to-points-north-landing) > > [Flights from Saint John (YSJ) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/ysj/yyz/saint-john-to-toronto) > > [Flights from Calgary (YYC) to New York (JFK)](https://www.expedia.ca/lp/flights/yyc/jfk/calgary-to-new-york) > > [Flights from Detroit (DTW) to Miami (MIA)](https://www.expedia.ca/lp/flights/dtw/mia/detroit-to-miami) > > [Flights from Toronto (YYZ) to Dhaka (DAC)](https://www.expedia.ca/lp/flights/yyz/dac/toronto-to-dhaka) > > [Flights from Ottawa (YOW) to Thiruvananthapuram (TRV)](https://www.expedia.ca/lp/flights/yow/trv/ottawa-to-thiruvananthapuram) > > [Flights from Manila (MNL) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/mnl/yvr/manila-to-vancouver) ### Cars