Exterior

Reviews of Umaid Bhawan - A Heritage Style Boutique Hotel

4 out of 5
Umaid Bhawan - A Heritage Style Boutique Hotel
Behari Marg, Bank Road, bani Park, Jaipur, Rajasthan

Reviews

8.8

Excellent

Rating 10 - Excellent. 380 out of 702 reviews" "
Rating 8 - Good. 232 out of 702 reviews" "
Rating 6 - Okay. 51 out of 702 reviews" "
Rating 4 - Poor. 25 out of 702 reviews" "
Rating 2 - Terrible. 14 out of 702 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anil, South Barrington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful in heritage style. The room decoration (in our Royal suite) was in authentic Rajasthani historical them. The breakfast buffet was outstanding in options and variation from day to day (we stayed 3 nights). The servers and staff were outstanding (kudos for KHET-SINGH and TOHANWAR-SINGH). KHET made us feel special. The restaurant needs to install a flood lamp to illuminate the wonderful outfits and dance of the evening performers.
Stayed 3 nights in Mar 2024
Response from ran on Mar 18, 2024
Thanks a ton

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful. The rooms were so unique. The restaurant and roof top service was amazing as well.
Response from ran on Feb 3, 2024
Thanks a ton

6/10 Okay

Vipul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
In general, not a great customer service as the personals were very rigid. Also, at best warm water on the colder side which doesn’t help in the winter.
Stayed 1 night in Jan 2024
Response from ran on Feb 3, 2024
Thanks for your valuble feedback

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel qas wonderfully and the staff amazing in parricular Bhanwar Singh from the restarurant was friendly helpul and we enjoyed his conpany. I would come back
Stayed 2 nights in Jan 2024
Response from ran on Jan 14, 2024
Thanks a ton

10/10 Excellent

Tushar

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice heritage property. Dinning options and service was great. Nice traditional designs in each room.
Response from ran on Jan 14, 2024
thanks a ton

10/10 Excellent

Chandrakantbhai

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely small hotel, lots of character and great staff.
Stayed 2 nights in Nov 2023
Response from ran on Jan 14, 2024
thanks a ton

10/10 Excellent

alexandria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place is quirky and charming at the same time. The decor does overwhelm at times, but that is also what makes this place interesting. Best part of the stay was the staff - superb customer service. The rooftop restaurant was fantastic, with an extensive menu and great wine selection. Rooms were comfortable and roomy. Would definitely recommend this place!
Stayed 4 nights in Dec 2023
Response from ran on Dec 14, 2023
Thanks a ton

10/10 Excellent

Sourav

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from ran on Dec 13, 2023
Thanks a ton

8/10 Good

Prashant

Stayed 2 nights in Dec 2023
Response from ran on Dec 11, 2023
Thanks a ton

8/10 Good

stephen, stamford

Travelled with partner
Liked: Cleanliness, staff & service
We had a royal suite that was large and comfortable, but the over the top decor was enough to give you a headache- everything was carved, painted or decorated in garish colors- even the ceiling of our room was painted with a floral design- but not tastefully done. Other than that, we had to prove to them that when they made up the room they didn’t put any toilet paper in the bathroom. So they made up for it in the second night when they lined up around 8 rolls of toilet paper on the shelf. We couldn’t get small change for tips at the desk, and the elevator has very limited capacity, but the dinner was excellent, the waiters were very good, and breakfast was nice as well.
Stayed 2 nights in Dec 2023
Response from ran on Dec 11, 2023
Thanks a ton

10/10 Excellent

Veronica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very beautiful property but I was only there to sleep and catch my flight the next day early. Dinner and Breakfast was very good. I enjoyed the music and dance show during my dinner. The stuff was nice but it took more than an hour to have access to internet. I found a bit awkward the main electrical switch to be outside the room giving access to anyone. Overall it’s a beautiful place to stay and relax!
Stayed 1 night in Nov 2023
Response from ran on Nov 19, 2023
Thanks a ton

10/10 Excellent

Shruti

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very comfortable stay and as we were travelling as a family of four the suite we had had 2 king size beds which were very comfy. The chef catered to our demand of having a simple meal without spices. Highly recommend
Stayed 1 night in Nov 2023
Response from ran on Nov 18, 2023
Thanks and ton

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unparalleled in beautiful design and interior decoration. Very helpful staff . Amazing restaurant , excellent dishes. The whole impression - something very authentic and charming
Stayed 2 nights in Nov 2023
Response from ran on Nov 16, 2023
Thanks a ton

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful rooms and hotel in general
Stayed 5 nights in Nov 2023
Response from ran on Nov 16, 2023
Thanks a ton

10/10 Excellent

Arpan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great property. Had an excellent and comfortable stay.
Stayed 3 nights in Oct 2023
Response from ran on Nov 4, 2023
Thanks a ton

2/10 Terrible

Randeep

Stayed 14 nights in Oct 2023
Response from ran on Nov 23, 2023
Thanks for your feedback

10/10 Excellent

Anish, Chandler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay at your place
Stayed 2 nights in Oct 2023
Response from ran on Nov 2, 2023
Thanks a ton

10/10 Excellent

Plavika, Patna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall stay was good rooms were clean and quiet. Good breakfast options available.
Response from ran on Nov 2, 2023
Thanks a ton

10/10 Excellent

Barathi, San Jose

Stayed 1 night in Oct 2023
Response from ranvijay on Nov 8, 2023
Thanks a ton

10/10 Excellent

Pretty, SKOKIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff prompt service and delicious food beautiful hotel
Stayed 2 nights in Sep 2023
Response from ran on Oct 16, 2023
Thanks a ton

10/10 Excellent

Nitesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and food was great at property restaurant
Stayed 2 nights in Oct 2023
Response from ran on Oct 10, 2023
Thanks a ton

10/10 Excellent

Cameron

Stayed 1 night in Oct 2023
Response from ran on Oct 5, 2023
Thanks a ton

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So much character! This is the second time I have stayed and will continue ti suggest this for anyone visiting Jaipur! Uber was easy but there are also many rickshaws and taxis outside the hotel and the hotel can also help to arrange these. The hot water never ran out even though we took long showers. Great AC, multiple fans in room. Very pleased.
Stayed 3 nights in Sep 2023
Response from ran on Sep 19, 2023
Thanks a ton

10/10 Excellent

nirmal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent heritage property. The rooftop restaurant is great.
Stayed 2 nights in Aug 2023
Response from ran on Sep 5, 2023
Thanks a ton

10/10 Excellent

Nagakiran, CHESTER SPRINGS

Stayed 1 night in Aug 2023
Response from ran on Nov 8, 2023
Thanks a ton

10/10 Excellent

Gert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hide out to explore Jaipur.
Stayed 1 night in Aug 2023
Response from ran on Aug 22, 2023
Thanks a ton

10/10 Excellent

Rashmi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good about the property. Staff were very helpful.
Stayed 3 nights in Aug 2023
Response from ran on Aug 19, 2023
Thanks a ton

10/10 Excellent

Anand

Stayed 10 nights in Jul 2023
Response from ran on Aug 14, 2023
Thanks a ton

6/10 Okay

SRIRANG

Business traveller
Rooms are congested. Too much furniture. Lighting is dull. Bathrooms are good. Overpriced. No separate veg kitchen. Mr Bharat is very good. Others aren't worried abt service.
Stayed 1 night in Jun 2023
Response from ran on Jun 29, 2023
Thnks for your feedback

4/10 Poor

Simrit

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures make it look exquisite but it’s like an old house converted to a hotel. Very average amenities.
Stayed 2 nights in Jun 2023
Response from ran on Jun 15, 2023
thanks for your feedback i was just requesting when did u stay with us

10/10 Excellent

KANJANA

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Umaid bhawan is one of the best hotels we have stayed. The traditional indian architecture feels like we are in a palace. All the staff were so nice and helpful. I would highly recommend to my friends and family. The breakfast buffet is great and we loved the dosa and omelette stand. I feel like the restaurant for lunch or dinner is little bit expensive.
Stayed 2 nights in May 2023
Response from ran on May 25, 2023
Thanks a ton for lovely feedback

10/10 Excellent

Karen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quirky
Stayed 1 night in May 2023
Response from ran on May 15, 2023
Thanks a ton

8/10 Good

Alexander

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from ran on Apr 5, 2023
Thanks a ton

8/10 Good

Bhanu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jaipur vacation
It was good, nice heritage property. Our room was quite small and cramped though. Overall good experience.
Cultural program during dinner time
At the dinner
View outside our room
Stayed 3 nights in Mar 2023
Response from ran on Apr 5, 2023
Thanks a ton

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant boutique hotel, good location, very fair price all round. Possibly a couple more western options for the breakfast menu or will be all curried out
Stayed 3 nights in Mar 2023
Response from ran on Mar 22, 2023
Thanks a ton

6/10 Okay

Minh

Liked: Cleanliness
We stayed there for two nights. They did not clean the room. The sheets seemed to be cleaned but really beated up.
Stayed 2 nights in Mar 2023
Response from ran on Mar 22, 2023
Thanks a ton for your feedback

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from ran on Mar 6, 2023
Thanks a ton

8/10 Good

Shantelle, Saint Petersburg

Liked: Cleanliness, staff & service, amenities
The suite was very pretty and well appointed. Air conditioning worked well and so did the safe, which were both amenities which I used daily. Towels were old, over bleached and frade. They really need to be replaced. Also, suites on the 2nd floor are right below the restaurant which has some kind of a live show with music nightly from 6:30pm to 10:30pm; so if you are as unlucky as I to get one of these suites forget about ever having a nap. Lastly, I noticed that out of all of the staff that I had contact with, maybe 30 or 40 people, none of them were women. Women deserve the same opportunities as men. Not employing any women states that your management do not follow an equal opportunity work place. In retrospect I can not condone this and would not stay here again.
Stayed 5 nights in Feb 2023
Response from ran on Mar 1, 2023
Thanks a ton for your feedback

8/10 Good

Shibani

Travelled with partner
Liked: Staff & service, property conditions & facilities
Beautiful property-bathroom could use updating. We enjoyed the different spaces-lobby, sitting area and particularly the roof terrace. Food was very good and service was attentive. Would recommend for sure.
Stayed 2 nights in Feb 2023
Response from ran on Mar 1, 2023
Thanks a ton

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This historic hotel is perfect for a stay in Jaipur. It is a labyrinth of balconies and rooms, filled with period photos, vintage furniture, and an elevator from a bygone era. If you like a cookie cutter hotel, this is not for you.
Stayed 3 nights in Feb 2023
Response from ran on Feb 26, 2023
Thanks a ton

10/10 Excellent

daljeero

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful heritage hotel, very well maintained and clean, staff excellent
Stayed 5 nights in Feb 2023
Response from ran on Feb 18, 2023
Thanks a Ton

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute, right from the times of Kipling hotel, pleasant and caring staff. Good choice of food in restaurant. It is not next to many attractions, but taxis and tuk-tuks are cheap and plentiful. You can hire one for a day for 1500-2000 rupees. Thank you, Shaheed and Imran ( phone-00919785299576)!
Stayed 3 nights in Jan 2023
Response from Ranvij on Jan 24, 2023
Thanks a ton

10/10 Excellent

Nof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in amazing city
Stayed 2 nights in Nov 2022
Response from ran on Dec 3, 2022
Thanks a ton

10/10 Excellent

KRISHNA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heritage hotel - did not disappoint
The Royal Suite was nice. The most positive aspect and main reason for staying in this hotel was its heritage look and feel. It did not disappoint. The service was excellent.
Stayed 3 nights in Nov 2022
Response from ran on Nov 25, 2022
Thanks a ton

10/10 Excellent

Anoopa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Very courteous staff. Good food, wonderful ambience. All in all , a complete package!
Stayed 2 nights in Nov 2022
Response from ran on Nov 21, 2022
Thanks a ton

10/10 Excellent

julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022
Response from ranv on Nov 6, 2022
Thanks a ton

10/10 Excellent

Ravish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property reflecting Jaipur's architecture and comfortable stay
Stayed 2 nights in Oct 2022
Response from ran on Oct 20, 2022
Thanks a ton

4/10 Poor

Mandeep, Bellerose

Travelled with family
Disliked: Amenities, property conditions & facilities
Pictures of this hotel are deceptive Nothing grand as it looks
Stayed 2 nights in Aug 2022
Response from ran on Sep 5, 2022
Thanks for your feedback

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from ran on Sep 1, 2022
Thanks a ton

10/10 Excellent

Ruth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022
Response from ran on Aug 23, 2022
Thanks a ton