Interior detail

Reviews of Hotel Infanta Cristina

4 out of 5
Hotel Infanta Cristina
Avenida de Madrid, s/n, Jaén, JAEN

Reviews

8.4

Very good

Rating 10 - Excellent. 126 out of 301 reviews" "
Rating 8 - Good. 128 out of 301 reviews" "
Rating 6 - Okay. 30 out of 301 reviews" "
Rating 4 - Poor. 10 out of 301 reviews" "
Rating 2 - Terrible. 7 out of 301 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bradley William

Liked: Cleanliness, property conditions & facilities
The Room was great, it was clean and comfortable. The staff were very nice
Stayed 1 night in Feb 2024

10/10 Excellent

An, Chicago

Stayed 1 night in Nov 2023

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, staff & service
Definitely an older building, but fairly well kept. Clean. Had a comfortable stay. Staff was welcoming. A short walk from city shops and restaurants and other attractions. Beware that the brick and patterned sidewalks of Jaen make walking with roller luggage a bit of a challenge, but taxis are abundant and reasonably priced.
Stayed 2 nights in Nov 2023

8/10 Good

Malcolm

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but not the food.
The hotel was great and very friendly. Loved having a bath. The done side was the food in the hotel was very poor.
Stayed 1 night in Nov 2023

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Visiting the last Feria of the year
Hotel was very nice, staff very helpful. Food excellent and good value.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s really near of all tourist attractions and it has good price
Stayed 1 night in Oct 2023

8/10 Good

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As good as expected
Stayed 2 nights in Oct 2023

4/10 Poor

Lester

Liked: Cleanliness, staff & service
Disliked: Room comfort
Dated and disappointing
Check in & staff welcoming was pleasant. Parking in underground carpark was good, had easy access & well signed. Hotel however was dated, booked double room & got two single beds (bedding as two singles) pushed together. Also mattress and pillows uncomfortable. We’re going eat at hotel but nothing available.
Stayed 1 night in Aug 2023

8/10 Good

Fiona

Stayed 3 nights in Jun 2023

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2023

10/10 Excellent

Luis

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was quite modern, People very friendly, and good great

8/10 Good

Zimam

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Fancy building and room. Internet is slow and not stable, cannot really count on it.
Stayed 10 nights in Sep 2022

10/10 Excellent

Cristian Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a very good and quiet place
Stayed 4 nights in Apr 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean. Only complaint was the heat. AC worked one night then no more. I think it’s too early and not hot enough for Spaniards to use AC. 😬
Stayed 4 nights in Feb 2020

8/10 Good

laura

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice!!! Really posh!! Love it will stay again
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is located at the entrance to the town but walking distance to everything. We were very tired but the staff allowed us to check in early so we could rest. There is a restaurant on site and a bar where we were able to have a bite before checking in. The waiting area is very confortable. Overall an excellent place to spend a few days.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit farther out of town than expected all the facility were there pleasant staff enjoyed our one night stay. Good value for money.
Stayed 1 night in Feb 2019

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness
The bathroom had a terrible smell
Stayed 1 night in Feb 2019

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious traditional and clean
Very clean spacious room. Beds a little hard but everything else perfect.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The air conditioning was very inadequate. We could sleep well because it was too hot. Everything else was great
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel advertises a pool, which was closed. This was tremendously disappointing because that weekend it was extremely hot in Jaén (around100 F) and we were dreaming of having the first splash of the summer. They also advertise a "full gym". The gym was nothing but disappointing as well: a small room without AC and no water fountain. There were three stationary bikes, one treadmill, and a couple of machines more. One of the bikes didn´t even work as it was impossible to switch it on. We picked the hotel because of the amenities that were attractive to us, even though we knew it was extremely far for the center of town, but we ended up being disappointed that none of these amenities were as advertised.
Stayed 1 night in Jun 2018

10/10 Excellent

Rosalyn, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, modern, spacious rooms
Stayed 3 nights in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The hotel has parking. It’s close to the city centre, but it’s not a scenic location. It’s clean. Nothing to write home about. No character.
Stayed 1 night in Jan 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place to rest
Very easy experience - barman was brilliant!......rooms were fabulous
Stayed 1 night in Jan 2018

10/10 Excellent

Peta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

6/10 Okay

Andrew

Disliked: Property conditions & facilities
The hotel is very dated. The restaurant was closed for dinner with no nearby alternatives
Stayed 1 night in Oct 2017

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good. Breakfast could of been better.
Stayed 2 nights in Jul 2017

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed
We really enjoyed our stay
Stayed 1 night in Jun 2017

10/10 Excellent

Michelle, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and well-appointed hotel
The room was spacious, clean, quiet and very comfortable. The hotel and room were beautifully decorated with ornate furniture. All hotel staff were very helpful and the buffet breakfast had a great assortment. Although it did not worry us, it was a 25 minute walk to the city centre. Or the local bus fare was 1 euro.
Stayed 1 night in Jun 2017

6/10 Okay

A, Philadelphia

Liked: Cleanliness, room comfort
OK HOTEL
Hotel needs some updating. Rooms are large which is nice. Staff were rather busy and not the most helpful, specially when asking for information about the city, transportation, but were very accommodating when I had to chance my reservations and leave earlier than planned.

8/10 Good

DENISE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend trip!
First visit to Jaen and we thoroughly enjoyed it! Would definitely return and stay in the same hotel. Clean, tidy and friendly.

6/10 Okay

rick and pierre, ottawa canada

Liked: Cleanliness, room comfort
Hotel not central
Hotel is about a 30 minute uphill walk to the centre of the city along a very busy and noisy street. There is nothing around the hotel and it is located in a depressed area of Jaen. A lot of graffiti and closed shops. While the beds were very comfortable , there was a strong sewer smell from the bathroom. Disgusting! We had to keep the bedroom window open. The hotel was quite noisy with people talking in rooms all around us and banging wooden doors. Staff was friendly.

10/10 Excellent

Loreena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed in this hotel because my daughter is studying in jaen university. A lovely hotel, very comfortable and lovely rooms. Would stay again

6/10 Okay

Emily

Liked: Staff & service
Nice folks at check in. A bit of a tired hotel. Fine, but aging. Due to design of the hotel, all rooms are off of the multi-story lobby atrium... which means noise. Bed was hard and scratchy, but usual for Spain. Bathroom was spacious.

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern twist to old Spain.
Beautiful hotel, located on the main route into the city, it has very friendly staff who were ever helpful. The city centre was vibrant and busy and very easy to access. A street festival was on when we visited and the cafes and bars were thronged with girls in flamenco dresses dancing together.

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel, clean and comfortable.

8/10 Good

Saman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Steven, UK, Somerset

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect overnight stay, on my travels.
Exactly what I needed, on my overnight stay. Comfortable, clean and with friendly staff. Easy check-in and check-out.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for a couple of nights.
Very friendly and professional man on reception. Excellent buffet breakfast.

8/10 Good

MICHAEL, Pompano Beach, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable, not much character
We visited Jaen as tourists. This hotel is well suited for business trips. Not in the heart of the old city. Lacks a bit of character.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In ice hotel
Always helpful, quiet hotel. Stayed many times, will stay again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good vale but a distance from centre
Very nice hotel with good size rooms, friendly staff and good parking. Only criticism was distance from the old town centre where the cafés and restaurants are. Too far to walk in heat of Jaen but taxis cheap.

10/10 Excellent

Lloyd, Birmingham England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top class
The hotel and staff were fantastic, Thanks for a great time

10/10 Excellent

Miguel Abramowicz, Huntington Beach, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, superb location, great value!
The drive down the parking lot, was a bit nerve wrecking, because of its narrowness & it being two ways! that's the only sort of negative comment about our experience there. We loved the decor of the lobby and the room. The room was huge, with a sitting room and spacious bathroom, excellently decorated. The location could not be better, proximity to excellent restaurants and shopping. They offered free wifi & the parking charge was very reasonable. The room as well as hallways and lobby were immaculate. The staff super friendly & very helpful. We would definitely recommend it & would stay there again!

8/10 Good

will, durham

Liked: Cleanliness, staff & service, property conditions & facilities
Decent but not exceptional
This hotel has the benefit of being easy to find. It is a decent large hotel with well trained staff. The rooms have all of what you need but are a bit old fashioned and not especially comfortable. Good points were free wifi hurrah this should be standard in all hotels and safe parking.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort