Title: Tru by Hilton Jacksonville West I 295 - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Tru by Hilton Jacksonville West I 295 Hotel in Jacksonville with free breakfast and a 24-hour fitness center ![Outdoor pool](https://images.trvl-media.com/lodging/100000000/99500000/99494700/99494677/73de4390.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/100000000/99500000/99494700/99494677/460ecb27.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/100000000/99500000/99494700/99494677/1ba40c17.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/100000000/99500000/99494700/99494677/7a8a4a60.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/100000000/99500000/99494700/99494677/886094e1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located on Jacksonville's Northside, Tru by Hilton Jacksonville West I 295 combines comfort with practicality. Guests connect using in-room WiFi, pick up essentials at the on-site grocery/convenience store, and handle work matters at the business center. 9.0 Wonderful ## Popular amenities - - Pool - Pet-friendly - Gym - Laundry - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=99494677&PinnedHotelID=99494677&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=99494677&PinnedHotelID=99494677&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 8 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=99494677&PinnedHotelID=99494677&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=99494677&PinnedHotelID=99494677&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=99494677&PinnedHotelID=99494677&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=99494677&PinnedHotelID=99494677&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=99494677&PinnedHotelID=99494677&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=99494677&PinnedHotelID=99494677&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![Egyptian cotton sheets, premium bedding, pillowtop beds, desk](https://images.trvl-media.com/lodging/100000000/99500000/99494700/99494677/d487dc9c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 8.4 Very good 12 reviews ### Highlights Air conditioning Heating Connecting rooms available Free cribs/infant beds LED TV Pillowtop bed Egyptian cotton linens Premium bedding - Sleeps 2 - 1 King Bed ![Egyptian cotton sheets, premium bedding, pillowtop beds, desk](https://images.trvl-media.com/lodging/100000000/99500000/99494700/99494677/d487dc9c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Bathtub 9.0 Wonderful 2 reviews ### Highlights Air conditioning Heating Connecting rooms available Free cribs/infant beds LED TV Pillowtop bed Egyptian cotton linens Premium bedding - Sleeps 2 - 1 King Bed ![Egyptian cotton sheets, premium bedding, pillowtop beds, desk](https://images.trvl-media.com/lodging/100000000/99500000/99494700/99494677/d487dc9c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Mobility, Hearing, Roll-In Shower) 10.0 Exceptional 1 review ### Highlights Air conditioning Heating Connecting rooms available Free cribs/infant beds LED TV Pillowtop bed Egyptian cotton linens Premium bedding - Sleeps 2 - 1 King Bed ![Egyptian cotton sheets, premium bedding, pillowtop beds, desk](https://images.trvl-media.com/lodging/100000000/99500000/99494700/99494677/d487dc9c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Hearing) ### Highlights Air conditioning Heating Connecting rooms available Free cribs/infant beds LED TV Pillowtop bed Egyptian cotton linens Premium bedding - Sleeps 2 - 1 King Bed ![Egyptian cotton sheets, premium bedding, pillowtop beds, desk](https://images.trvl-media.com/lodging/100000000/99500000/99494700/99494677/2b235543.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds 9.2 Wonderful 9 reviews ### Highlights Air conditioning Heating Connecting rooms available Free cribs/infant beds LED TV Pillowtop bed Egyptian cotton linens Premium bedding - Sleeps 4 - 2 Queen Beds ![Egyptian cotton sheets, premium bedding, pillowtop beds, desk](https://images.trvl-media.com/lodging/100000000/99500000/99494700/99494677/2b235543.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Bathtub ### Highlights Air conditioning Heating Connecting rooms available Free cribs/infant beds LED TV Pillowtop bed Egyptian cotton linens Premium bedding - Sleeps 4 - 2 Queen Beds ![Egyptian cotton sheets, premium bedding, pillowtop beds, desk](https://images.trvl-media.com/lodging/100000000/99500000/99494700/99494677/2b235543.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds (Hearing) ### Highlights Air conditioning Heating Connecting rooms available Free cribs/infant beds LED TV Pillowtop bed Egyptian cotton linens Premium bedding - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/480000/479200/479109/3e4db9f9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn and Suites Amelia Island Historic Harbor Front Fernandina Beach Historic District - 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Pool - Pet-friendly - Free WiFi - Restaurant 6.8 1,417 reviews CA $150 CA $171 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Jacksonville-Hotels-DoubleTree-By-Hilton-Hotel-Jacksonville-Riverfront.h40756.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=602997&destination=Jacksonville (and vicinity)&destType=MARKET&latLong=30.32519,-81.65831&searchId=cd50a372-5992-48cc-a278-4dec73981ece&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/3000000/2400000/2392300/2392277/b08f67f5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indigo Jacksonville-Deerwood Park by IHG Southside - Pool - Hot tub - Pet-friendly - Parking included 9.2 Wonderful 1,001 reviews CA $155 CA $176 total includes taxes & fees Nov 25 - Nov 26 [](https://www.expedia.ca/Jacksonville-Hotels-Hotel-Indigo-Jacksonville-Deerwood-Park.h2392277.Hotel-Information?chkin=2025-11-25&chkout=2025-11-26&rm1=a2®ionId=602997&destination=Jacksonville (and vicinity)&destType=MARKET&latLong=30.32519,-81.65831&searchId=cd50a372-5992-48cc-a278-4dec73981ece&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJacksonville-Hotels-Tru-By-Hilton-Jacksonville-West.h99494677.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJacksonville-Hotels-Tru-By-Hilton-Jacksonville-West.h99494677.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C30.37284%2C-81.75954&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=yfVCp5ItNVPTjDBKz5lp4d5XQwQ=) 4142 PERIMETER INDUSTRIAL PKWY W, Jacksonville, FL, 32219 #### What's nearby - Edward Waters College - 10 min drive - 9.3 km - Prime F. Osborn III Convention Center - 14 min drive - 17.0 km - VyStar Veterans Memorial Arena - 17 min drive - 17.0 km - EverBank Stadium - 18 min drive - 17.6 km - Jacksonville Zoo and Gardens - 18 min drive - 15.1 km #### Getting around - Jacksonville Station - 9 min drive - La Villa Station - 17 min drive - Jacksonville International Airport (JAX) - 20 min drive #### Restaurants - ‪Pilot Travel Center - ‬17 min walk - ‪McDonald's - ‬6 min drive - ‪Annie Ru's Carryout And Catering - ‬5 min drive - ‪Circle K - ‬14 min walk - ‪Dunkin’ - ‬5 min drive ## About this property ### Tru by Hilton Jacksonville West I 295 Hotel located in Northwest Consider a stay at Tru by Hilton Jacksonville West I 295 and take advantage of a free breakfast buffet, a grocery/convenience store, and laundry facilities. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool - Free self parking - An electric car charging station, an elevator, and a front-desk safe - Luggage storage, a 24-hour front desk, and smoke-free premises Room features All 82 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and desk chairs. Extra amenities include: - Egyptian cotton sheets, pillowtop mattresses, and free cribs/infant beds - 55-inch LED TVs with cable channels - Wardrobes/closets, heating, and housekeeping ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/3000000/2300000/2292900/2292824/6aac3d69.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Place Jacksonville Airport Northside - Pool - Breakfast included - Free airport shuttle - Pet-friendly 9.0 Wonderful 2,189 reviews CA $131 CA $149 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=2292824&PinnedHotelID=2292824&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/97000000/96310000/96306100/96306045/fffee1d7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tru by Hilton Jacksonville Airport I-95 Northside - Pool - Free airport shuttle - Pet-friendly - Parking included 9.4 Exceptional 828 reviews CA $142 CA $161 total includes taxes & fees Nov 16 - 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I295 and I10 by IHG Northwest - Pool - Breakfast included - Parking included - Free WiFi 9.4 Exceptional 480 reviews CA $179 CA $203 total includes taxes & fees Nov 29 - Nov 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=17059769&PinnedHotelID=17059769&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (USD 26.95 per person)](https://images.trvl-media.com/lodging/1000000/570000/563200/563167/639b17f1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Regency Jacksonville Downtown Jacksonville - Pool - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 1,348 reviews CA $203 CA $233 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=563167&PinnedHotelID=563167&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Free self parking on site ### Food and drink - Free buffet breakfast available daily 6:00 AM to 9:00 AM ### Things to do - 24-hour gym - Outdoor pool ### Family friendly - Grocery/convenience store - In-room crib - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Housekeeping (on request) ### Business services - 24-hour business center ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Ceiling hoist - Elevator (36 inch wide door) - Stair-free path to entrance - Thin carpet in room - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk (30 inches high) ### More - 1 building - 4 floors - Built in 2024 - Smoking not allowed ## Room amenities ### Bedroom - Egyptian cotton sheets - Free crib - Pillowtop mattress ### Bathroom - Hair dryer - Towels provided ### Entertainment - 55-inch LED TV with cable channels ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Heating - Laptop workspace ## Policies ### Check-in Check-in time starts at 3:00 PM Minimum check-in age: 21 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 125 per pet (varies based on length of stay) Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 75 lbs per pet) ### Children and extra beds Children are welcome Children can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Pet fee: USD 125 per pet (varies based on length of stay) - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. ### We should mention Pool access available from 9:00 AM to 9:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as TRU Jacksonville West Tru by Hilton Jacksonville West Tru by Hilton Jacksonville West I 295 Hotel Tru by Hilton Jacksonville West I 295 Jacksonville Tru by Hilton Jacksonville West I 295 Hotel Jacksonville ## Frequently asked questions ### Does Tru by Hilton Jacksonville West I 295 have a pool? > Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM. ### How much does it cost to stay at Tru by Hilton Jacksonville West I 295? > As of Nov 7, 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Jacksonville West I 295 on Dec 7, 2025 start from CA $134.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Jacksonville-Hotels-Tru-By-Hilton-Jacksonville-West.h99494677.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Tru by Hilton Jacksonville West I 295 pet-friendly? > Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 125 per pet, per stay. Service animals are exempt from fees. ### How much is parking at Tru by Hilton Jacksonville West I 295? > Self parking is free at this property. ### What time is check-in at Tru by Hilton Jacksonville West I 295? > Check-in begins at 3:00 PM. ### What time is check-out at Tru by Hilton Jacksonville West I 295? > Check-out is at noon. ### Where is Tru by Hilton Jacksonville West I 295 located? > Located in Northwest, this hotel is within 3 mi (5 km) of Jacksonville-Baldwin Rail Trail, St. Paul AME Church, and Richardson Road Park. Edgewood Park and Winton Drive Park are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Tru by Hilton Jacksonville West I 295 Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 130 8 - Good 29 6 - Okay 20 4 - Poor 6 2 - Terrible 4 ### 9.4/10 Cleanliness ### 9.2/10 Staff & service ### 8.8/10 Amenities ### 9.4/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 10/10 Excellent #### Sarun Sep 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good place to stay Quietly and clean ##### Sarun Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Jean May 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Overall excellent spot to stay ##### Jean Stayed 3 nights in May 2025 ### 2/10 Terrible #### Deann Nov 2, 2025 Liked: Amenities, property conditions & facilities Disliked: Cleanliness There was a lady with a dog in the room. I was moved to a new room and the floor was dirty. ![](https://a.travel-assets.com/ugc/hotel-reviews/867d918a-bb30-4df2-b574-00e18267b5e0-1762075900732.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Deann Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Liszette Jul 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### I slept like a baby Tru is very clean and the staff was very friendly. My room was very clean and the breakfast was hot and delicious. ##### Liszette Stayed 1 night in Jul 2025 ### 10/10 Excellent #### sead Feb 18, 2025 It’s great place ##### sead Stayed 1 night in Nov 2024 ### 10/10 Excellent #### LaTonya May 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Was met by a very friendly front desk clerk. Check in was fast and efficient. ##### LaTonya Stayed 1 night in May 2025 ### 10/10 Excellent #### Adrian Jul 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Awesome stay ##### Adrian Stayed 1 night in Jul 2024 ### 8/10 Good #### sylvie Jan 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A little to industrial but the hotel itself was perfect ##### sylvie Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Sherine Apr 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I liked that the area was not busy. ##### Sherine Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Joan Dec 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Pet friendly!! ##### Joan Stayed 3 nights in Dec 2024 ### 6/10 Okay #### Shelita Jul 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Did not like the location. Difficult to get in and out of. ##### Shelita Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### AC Mar 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Overnight stay The hotel is next to a gas station and truck stop but not as intimidating as I thought it would be. The front desk clerk was very nice, the hotel and room was clean. We checked in late at night so it wasn’t busy and it was pretty quiet. Breakfast was available as stated nothing too fancy, it was as expected. I stayed one night because I wasn’t in town for very long but would definitely stay again. ##### AC Stayed 1 night in Mar 2025 ### 10/10 Excellent #### David Dec 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent Service ##### David Stayed 2 nights in Oct 2024 ### 6/10 Okay #### Marcia May 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I thought the staff was great! Everyone was friendly and helpful. The rooms were clean, and roomy. I like that they had hard floors, and not carpet. The bathroom was great for my travel companion who needed a walk-in shower. However, I was not too happy with the location surrounding the property. I didn't really feel unsafe, but the area was a bit sketchy, and it was not close to any food choices. ##### Marcia Stayed 1 night in May 2025 ### 10/10 Excellent #### Jackeline Sep 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I liked that the property was new and close to where I was going. Did not like that it is a truck stop next door. ##### Jackeline Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Tyler Jul 24, 2024 Liked: Cleanliness, amenities Brand new and clean ##### Tyler Stayed 2 nights in Jul 2024 ### 4/10 Poor #### Verified traveller Feb 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A couple of issues The soap and shampoo dispensers were empty upon arrival. Door closer was especially strong, difficult to open door without assistance from a mule. Please adjust, or supply mule. ##### Verified traveller Stayed 1 night in Jan 2025 ### 6/10 Okay #### Halsi Jan 28, 2025 Liked: Staff & service Staff was friendly, accommodating, and nice but for a newer hotel this place is in poor condition. The first room we were given was big but the shower, blinds, and fan were broken. The second room was tiny, I could barely walk around the beds and I am a small person. The blinds and fan were also broken in that room and the street noise was terrible. But I wasn’t going to switch rooms again. ##### Halsi Stayed 1 night in Jan 2025 ### 6/10 Okay #### Suzie Feb 9, 2025 Liked: Staff & service, property conditions & facilities Disliked: Amenities The room is small with no tub and difficult to adjust the temperature. The toilet flushes so loudly that it’s almost startling. There’s nothing close by to dine at except for a gas station/ Arby’s. The pool is closed. No hot tub which would be nice. We needed to cancel yesterday because of a situation at home but we would have had to pay in full so instead we will end up driving 14 hours tomorrow - ridiculous. ##### Suzie Stayed 1 night in Feb 2025 ### 6/10 Okay #### Miriam Jun 28, 2024 Liked: Cleanliness, amenities, property conditions & facilities It’s advertised as serving a buffet breakfast and there wasn’t any food served. When asking the front desk about this I was told that breakfast is usually served every morning however no one showed up to cook. There weren’t any courtesy accommodations made for this inconvenience which is a shame for a hotel of this brand. ##### Miriam Stayed 1 night in Jun 2024 ### 8/10 Good #### YAN Jun 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Everything is fine except no ice bucket. ##### YAN Stayed 6 nights in May 2024 ### 8/10 Good #### Vidya Oct 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A Relaxing Spot This hotel is located in the industrial area of Jacksonville, but it's near the highway. Not much around the hotel, in terms of stores or restaurants, but if you drive 10 minutes out, you'll find options. Ample parking. Very friendly and helpful staff. There was a variety for breakfast. The hotel was clean, the rooms are spacious, and the bed was comfortable. The only drawback I'd say are around the bathroom; it was large because I was put into a king-suite handicap accessible room, but with that, the seemless shower (where there's nothing to step over, you just walk right in or it allows for a wheelchair) the water runs out and pools a bit on the bathroom floor, but it dries pretty quickly. The other thing was the water; it was only warm, not hot water. Water pressure was good. Those are the only two things that were not the best. Otherwise, lovely property and fantastic staff. Would recommend and would stay here again. ##### Vidya Stayed 2 nights in Oct 2024 ### 6/10 Okay #### Rebecca May 6, 2024 Liked: Cleanliness, amenities, property conditions & facilities Great location. New and very clean. However, the check in process was disorganized. What should have taken 5-10 minutes took at least 30 minutes as we were told that our room was not ready. We arrived at 3:10, and check in was at 3. Some guests told us they had been waiting for a room since 1 pm! One of the reasons we chose this location was because breakfast was included. We went downstairs with our son at 9:30 a.m. FYI, they stop serving breakfast at 9! No signs were posted to let guests know the breakfast hours, and check out is at 11 a.m. We thought they would have served breakfast until at least 10 a.m. We were disappointed to say the least. ##### Rebecca Stayed 1 night in May 2024 ### 10/10 Excellent #### Russell Oct 28, 2025 Liked: Cleanliness, property conditions & facilities Nearly new ##### Russell Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Romana Oct 26, 2025 Liked: Cleanliness Everything about this property was perfect ##### Romana Stayed 1 night in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Mondrian South Beach](https://www.expedia.ca/Miami-Hotels-Mondrian-South-Beach.h2190271.Hotel-Information) > > [W South Beach](https://www.expedia.ca/Miami-Hotels-W-South-Beach.h11881.Hotel-Information) > > [Four Seasons Resort Orlando at WALT DISNEY WORLD® Resort](https://www.expedia.ca/Orlando-Hotels-Four-Seasons-Resort-Orlando-At-WALT-DISNEY-WORLD-Resort.h7374428.Hotel-Information) > > [Universal's Hard Rock Hotel](https://www.expedia.ca/Orlando-Hotels-Universals-Hard-Rock-Hotel.h485506.Hotel-Information) > > [W Fort Lauderdale](https://www.expedia.ca/Fort-Lauderdale-Hotels-W-Fort-Lauderdale.h2335216.Hotel-Information) > > [1 Hotel South Beach](https://www.expedia.ca/Miami-Hotels-1-Hotel-South-Beach.h1790087.Hotel-Information) > > [Holiday Inn Club Vacations at Orange Lake Resort by IHG](https://www.expedia.ca/Orlando-Hotels-Holiday-Inn-Club-Vacations-At-Orange-Lake-Resort.h6315.Hotel-Information) > > [Bahama Bay Resort](https://www.expedia.ca/Orlando-Hotels-Bahama-Bay-Resort.h1056615.Hotel-Information) > > [Universal's Endless Summer Resort - Surfside Inn and Suites](https://www.expedia.ca/Orlando-Hotels-Universals-Endless-Summer-Resort-Surfside-Inn-And-Suites.h27522522.Hotel-Information) > > [DoubleTree by Hilton at the Entrance to Universal Orlando](https://www.expedia.ca/Orlando-Hotels-DoubleTree-By-Hilton-At-The-Entrance-To-Universal-Orlando.h5398.Hotel-Information) > > [B Ocean Resort Fort Lauderdale Beach](https://www.expedia.ca/Fort-Lauderdale-Hotels-B-Ocean-Resort.h5404.Hotel-Information) > > [Sawgrass Marriott Golf Resort & Spa](https://www.expedia.ca/Jacksonville-Hotels-Sawgrass-Marriott-Golf-Resort-Spa.h13621.Hotel-Information) > > [Reunion Resort & Golf Club](https://www.expedia.ca/Orlando-Hotels-Reunion-Resort-Golf-Club.h992499.Hotel-Information) > > [Fort Lauderdale Marriott Harbor Beach Resort & Spa](https://www.expedia.ca/Fort-Lauderdale-Hotels-Fort-Lauderdale-Marriott-Harbor-Beach-Resort-Spa.h21880.Hotel-Information) > > [Universal's Endless Summer Resort - Dockside Inn and Suites](https://www.expedia.ca/Orlando-Hotels-Universals-Endless-Summer-Dockside-Inn-Suites.h33770341.Hotel-Information) > > [Loews Miami Beach Hotel – South Beach](https://www.expedia.ca/Miami-Hotels-Loews-Miami-Beach-Hotel-South-Beach.h81223.Hotel-Information) > > [Fontainebleau Miami Beach](https://www.expedia.ca/Miami-Hotels-Fontainebleau-Miami-Beach.h1190549.Hotel-Information) > > [Hotel Riu Plaza Miami Beach](https://www.expedia.ca/Miami-Hotels-Hotel-Riu-Plaza-Miami-Beach.h74574.Hotel-Information) > > [Universal’s Loews Royal Pacific Resort](https://www.expedia.ca/Orlando-Hotels-Universals-Loews-Royal-Pacific-Resort.h856706.Hotel-Information) > > [Hyatt Regency Jacksonville](https://www.expedia.ca/Jacksonville-Hotels-Hyatt-Regency-Jacksonville.h563167.Hotel-Information) > > [Beach House Fort Lauderdale, a Hilton Resort](https://www.expedia.ca/Fort-Lauderdale-Hotels-Hilton-Fort-Lauderdale-Beach-Resort.h28591.Hotel-Information) > > [The Tides on Hollywood](https://www.expedia.ca/Fort-Lauderdale-Hotels-The-Tides-On-Hollywood.h44524455.Hotel-Information) > > [Moxy Miami South Beach](https://www.expedia.ca/Miami-Hotels-Moxy-Miami-South-Beach.h55553829.Hotel-Information) > > [Walt Disney World Dolphin](https://www.expedia.ca/Orlando-Hotels-Walt-Disney-World-Dolphin.h12710.Hotel-Information) > > [The Westin Fort Lauderdale Beach Resort](https://www.expedia.ca/Fort-Lauderdale-Hotels-The-Westin-Fort-Lauderdale-Beach-Resort.h17159.Hotel-Information) > > [Four Points by Sheraton Orlando International Drive](https://www.expedia.ca/Orlando-Hotels-Four-Points-By-Sheraton-Orlando-International-Drive.h4262.Hotel-Information) > > [Universal's Cabana Bay Beach Resort](https://www.expedia.ca/Orlando-Hotels-Universals-Cabana-Bay-Beach-Resort.h5963292.Hotel-Information) > > [Margaritaville Hollywood Beach Resort](https://www.expedia.ca/Fort-Lauderdale-Hotels-Margaritaville-Hollywood-Beach-Resort.h10005147.Hotel-Information) > > [Diplomat Beach Resort Hollywood, Curio Collection by Hilton](https://www.expedia.ca/Miami-Hotels-Diplomat-Beach-Resort-Hollywood.h857779.Hotel-Information)