Ratings based on 193 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Atlanta

Luxury hotel right on the beach

Posted 6-Aug-2015
Fabulous all around. Only thing we didn't like was the incredibly slow service at breakfast. We stayed at The Lodge which had new family pool and water slide which our 2.5 year old loved! Take snacks and water with you as the poolside grill can get pricey. The beach is awesome but take your own beach chairs and umbrella as they are expensive to rent. All in all, a wonderful trip!
5 out of 5
Recommended
for Couples
by A verified traveller from Florida

Weekend Gettaway

Posted 29-Jun-2015
Pros: The rooms are the nicest of any I've ever stayed in. The wife and myself travel often and love this place. It's actually her very favorite place to go
Cons: I'd like to see servers come to the beach with food and drinks. Instead of us always going back to the lodge.
Location: Some of the nicest beaches we've been to including Hawaii
Another weekend without the kids coming so it was very quiet and relaxing. This is our sixth time here in 3 years and we will definitely be back. Everything from the minute the valet opens your door till the moment you check out is perfect.
5 out of 5
Recommended
for Everyone
by A verified traveller from Atlanta

It just doesn't get any better than that!

Posted 22-Jun-2015
Pros: Everything!
Cons: Stay the course!
Location: Great location on a beautiful beach...what could be better than that? St. Augustine is an easy, picturesque drive.
From check-in to check-out, everything was just perfect! The friendliest, most courteous and helpful staff we have ever experienced! If you are looking for relaxation with the very best of amenities, you've found it!!
5 out of 5
Recommended
for Couples
by Thomas from McKinney, Tx.

Weekend Get Away

Posted 21-Apr-2015 on Hotels
Just completed renovation. Very helpful, friendly staff. Right on beach - would come back.
5 out of 5
Recommended
for Everyone
by A verified traveller

Wonderful place to stay

Posted 19-Apr-2015
Pros: Everything!
Cons: I really can't think of anything
Location: This is the first time we have visited the Ponte Vedra area. We flew into Jackonville and drove to the beach. This is a very easy flight and ride.
My husband and recently stayed at The Lodge and we couldn't have been happier. The Lodge is lovely and the rooms are beautiful. From the time we arrived we were treated as valued guests, from the valet to the housekeeping staff the service was exceptional. We look forward to returning to this beautiful hotel!
5 out of 5
Recommended
for Couples
by Brandon from Atlanta

Fantastic Service!

Posted 3-Apr-2015 on Hotels
This first room they put us in was not the best, BUT when we talked to Trey at the front desk he was able to upgrade us into a suite. He went above and beyond to make sure our stay was perfect. Great service and great location!
4 out of 5
Recommended
for Families
by Mary from NC

Spring getaway

Posted 29-Mar-2015 on Hotels
Staff is top notch. Only complaint was construction noise starting at 815 am several mornings and loud singing man in room next door on last morning (thin walls). Also hearing what sounded like guys yelling and horsing around in hallway late at night, then hearing our room service order being ripped off our doorknob. Guess the evening staff was having some fun, but it was a little disconcerting late at night. Celebratory meal was very nice although mussels were the tiniest I've ever had. Prevented us from taking advantage of dining there for dinner again. (Too many other great seafood places in PV). Enjoyed afternoon tea--lovely respite. Housekeeping was thorough and attentive--room was always supplied with nice touches of bottled water and chocolates.
1 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful Hotel but Noisy

Posted 18-Mar-2015
Pros: I have recommended this hotel after the renovations are complete. The location is beautiful and the newly renovated rooms are spectacular.
Location: Ponte Vedra Spa & Country Club, TPC Golf, the Beach and many nice restaurants.
Unfortunately, the hotel was undergoing major renovations which was so noisy it ruined the ambiance of being by the sea. The jackhammer and saw were a constant irritation when laying by the pool and my room was right down from the construction. This construction was occurring all day Sunday ending at 5:00pm and started 7:44am on Monday. The front desk discounted the room and comped breakfast but I would not recommend staying at this hotel until the renovations are complete.
1 out of 5
Recommended
for Families
by Nasser from Cle

Very bad one

Posted 11-Mar-2015 on Hotels
This is very bad one. Customer service is very bad. Don't try to visit this hotel because they work on it
5 out of 5
Recommended
for Couples
by Rosalie from highland park, Illinois

6 great days in spite of the weather!!!!

Posted 20-Feb-2015 on Hotels
We had a great time everything about the Lodge was fabulous! The staff was wonderful especially John, Elizabeth and Buddy in the dining room. Also, Tina kept on room spotless!