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SureStay Hotel by Best Western Jacksonville South
2.5 star property

Jacksonville hotel in Southside with free breakfast and 24-hour business center

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

SureStay Hotel by Best Western Jacksonville South

Photo gallery for SureStay Hotel by Best Western Jacksonville South

Lobby
Exterior
Pillowtop beds, in-room safe, desk, laptop workspace
Free daily buffet breakfast
Lobby

Overview of SureStay Hotel by Best Western Jacksonville South

Reviews
6.8

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
5018 University Boulevard West, Jacksonville, FL, 32216
  • Popular LocationTIAA Bank Field9 min drive
  • Popular LocationSt. Johns Town Center9 min drive
  • Popular LocationJacksonville Naval Air Station19 min drive
  • AirportJacksonville, FL (JAX-Jacksonville Intl.)24 min drive
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Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Pillowtop bed
Deep soaking bathtub
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Pillowtop bed
Deep soaking bathtub
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Pillowtop bed
Deep soaking bathtub
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Pillowtop bed
Deep soaking bathtub
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Pillowtop bed
Deep soaking bathtub
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Pillowtop bed
Deep soaking bathtub
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Travelers like the clean rooms here

Exterior

La Quinta Inn & Suites by Wyndham Jacksonville Butler Blvd

Southside
Breakfast included
Pet-friendly
Parking included
Free WiFi
5.6 out of 10, (1070)
The price is CA $93
CA $105 total
includes taxes & fees
Apr 28 - Apr 29
La Quinta Inn & Suites by Wyndham Jacksonville Butler Blvd

About the area

Jacksonville

SureStay Hotel by Best Western Jacksonville South is located in Southside, a neighborhood in Jacksonville, and is near the airport and near a train station. Museum of Science and History and Jacksonville Museum of Modern Art are cultural highlights, and travelers looking to shop may want to visit St. Johns Town Center and The Avenues. Check out an event or a game at TIAA Bank Field, and consider making time for Jacksonville Zoo and Gardens, a top attraction not to be missed.
Visit our Jacksonville travel guideOpens in a new window

What's nearby

  • HCA Florida Memorial Hospital - 4 min drive
  • TIAA Bank Field - 9 min drive
  • St. Johns Town Center - 9 min drive
  • University of North Florida - 11 min drive
  • Jacksonville Naval Air Station - 19 min drive

Getting around

  • San Marco Station - 6 min drive
  • Jacksonville Station - 16 min drive
  • Jacksonville International Airport (JAX) - 25 min drive

Restaurants

  • Bono's Pit Bar-B-Q - 15 min walk
  • McDonald's - 12 min walk
  • Jackie's Seafood Market - 12 min walk
  • Krystal - 14 min walk
  • The French Pantry - 17 min walk

About this property

SureStay Hotel by Best Western Jacksonville South

Hotel near St. Johns Town Center
Located close to TIAA Bank Field and Museum of Science and History, SureStay Hotel by Best Western Jacksonville South provides a free breakfast buffet, laundry facilities, and a 24-hour business center. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • A vending machine, a front-desk safe, and a 24-hour front desk
  • A TV in the lobby
  • Guest reviews speak well of the helpful staff
Room features
All 84 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with deep soaking tubs and free toiletries
  • LED TVs with digital channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per accommodation, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 15.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Super 8 Jacksonville South
Super 8 Lodge Jacksonville South
Super 8 Jacksonville South Hotel Jacksonville
Super 8 Wyndham Jacksonville South Lodge
Super 8 Wyndham Jacksonville South
Super 8 Wyndham Jacksonville South Lodge
Super 8 Wyndham Jacksonville South
Lodge Super 8 by Wyndham Jacksonville South Jacksonville
Lodge Super 8 by Wyndham Jacksonville South
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Super 8 Jacksonville South
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Super 8 Wyndham Jacksonville
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Super 8 Wyndham Jacksonville South
Motel Super 8 by Wyndham Jacksonville South Jacksonville
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Super 8 Wyndham Jacksonville
Surestay By Best Jacksonville
SureStay Hotel by Best Western Jacksonville South Hotel
SureStay Hotel by Best Western Jacksonville South Jacksonville

Frequently asked questions

Is SureStay Hotel by Best Western Jacksonville South pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a deposit of USD 50 per stay and a fee of USD 15.00 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at SureStay Hotel by Best Western Jacksonville South?

As of Apr 25, 2024, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Jacksonville South on May 20, 2024 start from CA $102.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay Hotel by Best Western Jacksonville South?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Jacksonville South?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at SureStay Hotel by Best Western Jacksonville South?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is SureStay Hotel by Best Western Jacksonville South located?

Located in Southside, this hotel is within 9 mi (15 km) of Museum of Science and History, Jacksonville Museum of Modern Art, and TIAA Bank Field. Cummer Museum of Art and Gardens and St. Johns Town Center are also within 9 mi (15 km).

SureStay Hotel by Best Western Jacksonville South Reviews

Reviews

6.8
Rating 10 - Excellent. 199 out of 703 reviews" "
Rating 8 - Good. 180 out of 703 reviews" "
Rating 6 - Okay. 109 out of 703 reviews" "
Rating 4 - Poor. 90 out of 703 reviews" "
Rating 2 - Terrible. 125 out of 703 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Haley

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Mostly everything was great about our stay. The room was nicely updated. The breakfast was great. Staff was nice. The only negative thing about this property is that I think they forgot about updating the bathroom. Lol. It wasn't terrible but looking at the room and then the bathroom you would think you're in two totally different rooms.
Stayed 1 night in Apr 2024

4/10 Poor

Katherine

Travelled with family, Travelled with pets
Disliked: Staff & service, amenities, property conditions & facilities
The management of this property is terrible ice machine. Not working no breakfast in the breakfast drone. No toilet paper or soap in the bathroom. In the breakfast room and nothing was tended to when you told the management
Stayed 1 night in Apr 2024

2/10 Terrible

Douglass

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
1st room I checked into.The TV did not work.They tried to fix it but did not.Gave me another room.TV did not work again.Both rooms smelled.Air Conditioning units were very noisy. Overall a very unpleasant experience.Would not recomend this hotel to anyone. I do have to say the staff meaning a young man at the front desk did his best but was limited in what he had to work with
Stayed 1 night in Apr 2024

6/10 Okay

Dayma

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Ebonicia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very safe and quiet
Stayed 2 nights in Mar 2024

2/10 Terrible

Brittany

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a King bed online and when I got there the front desk clerk explained that there were no king rooms due to a plumbing issue and then flat out refused to give me a refund leaving myself and my husband stuck with a double queen bed room. We were specifically looking for a hotel with a King room available and only booked this hotel because it had one available. Also, the property looks nothing like the pictures, Its a run down dump in a disgusting area and was a horrible experience altogether 😪.
Stayed 1 night in Mar 2024

2/10 Terrible

Jody

Stayed 1 night in Mar 2024

8/10 Good

Amber

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable stay.
Stayed 1 night in Mar 2024

4/10 Poor

Brian

The Petals family are notorious for NOT maintaining their facilities. 1). Parking lanes are too tight, you can not get in and out of your vehicle. 2). Roaches in the rooms and in the breakfast area. 3). Weekend breakfast is supposed to have sausage, biscuits & gravy on the weekends and only had on 1 Sunday in a month. 4)TV doesn’t work half the time. 5) toilet leaks water on the bathroom floor. Sink has a hole in the bowel that leaks water on the floor in the room. 6). They increased the price of the room by double ( unannounced).
Stayed 14 nights in Mar 2024

2/10 Terrible

Connie

Stayed 1 night in Mar 2024