Ratings based on 1,272 Verified Reviews

4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Families
by A verified traveller

Clean hotel, in middle of Jackson

Posted 15-Jul-2017
Pros: Clean, comfortable, quiet, good location.
Cons: Internet access was only fair in the lobby. Our room just 3 rooms away was getting 1-5 mbs speeds and had trouble opening Google. Fridge was tiny.
Location: Downtown Jackson WY. Restaurants and shops are all walking distance.
Overall, clean, comfortable standard hotel. The location is great with lots of shopping and restaurants very close. The hotel bed was comfortable without being over soft. Staff was good. Breakfast was standard "continental" with bread, bagels, cereals, boiled eggs, yogurts and an assortment of pastries. No pancakes/waffles or fried/scrambled eggs. Internet access is poor if you need it and the mini-fridge was so small that it could only hold perhaps 1/2 dozen drinks/water bottles (<500 ml each). It also did not get very cold, the drinks were cool only. Not the type of fridge to store anything that needs to be below freezing. Still, due to the locations, cleanliness, staff I would recommend it.
3 out of 5
by A verified traveller

Posted 11-Jul-2017
We were suppose to check at 11:00, but the clean lady break into our room and try to kick us out, seem like they are in the hurry to kick us out!! I do not appreciate it. I have never stay in the hotel, and people are in a hurry to check us out without being polite to ask! This hotel is full of white power!!
3 out of 5
by A verified traveller

If u were not white, do not stay in this hotel.

Posted 11-Jul-2017
The hotel condition is good. But bad attitude of front desk people! If u were not WHITE, do not stay in this hotel! And if u have a service dog, ignore this hotel too!
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice downtown hotel

Posted 10-Jul-2017
Cons: Continental breakfast was ok, not great.
Within walking distance to many restaurants and shops.
3 out of 5
Recommended
for Everyone
by A verified traveller from Houston, TX

Pleasant hotel

Posted 6-Jul-2017
Pros: Nice and close to town. Within walking distance.
Cons: The breakfast was minimal, basic continental breakfast.
The check-in staff was nice. The room was made up in browns, which sticks with the western theme of the town, but it made it kind of dark. We did report to the hotel staff that the microwave and the outlet next to it didn't work. We also told them that the bedframe allowed the box springs to fall to the floor on one side of the bed. We did a temporary fix before we slept in it that night.
5 out of 5
Recommended
for Everyone
by A verified traveller from London, UK

Perfect Ending to a Perfect Trip!

Posted 4-Jul-2017
Lovely hotel to stay in after a two-week tour of the American Southwest. The lobby and breakfast room are homey and reminiscent of the Old West, the room was clean with two entry doors, front and back. The staff was friendly and helpful, and the location great...near everything but not in the centre of town near traffic. Would stay again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Impressive hotel!

Posted 1-Jul-2017
This was the nicest hotel of our roadtrip! Very clean, very comfortable! Good location, within walking distance to many restaurants.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Jun-2017
Pros: I was close to downtown Jackson.
Cons: Larger breakfast eating area. Always when I went there was no place to sit so I took my meal back to my room.
Location: Good location.
Good experience overall. Requiring me to write about my experience is annoying.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great place. Cute and very comfortable

Posted 28-Jun-2017
Loved it. Would definitely come back. Close to everything and staff is wonderful
5 out of 5
Recommended
for Everyone
by A verified traveller from Florida

Great Location in town

Posted 26-Jun-2017
Pros: Proximity to town. Quiet.Friendly staff.
Cons: Nothing
Location: Just 3 short blocks to downtown.
Had a great stay. Nice parking area around back and never had a problem getting a space in the private lot. Had a little breakfast which was sufficient to start the day. Staff were very friendly and helpful. Had a hot tub and workout room too. We had a room facing the back and it was very quiet all night. It's just a couple blocks from the downtown, so it's nice to be able to walk everywhere without trying to find a space. I little pricey, but then again all of Jackson is pricey.