Premium bedding, blackout drapes, iron/ironing board, free WiFi

Reviews of Hampton Inn Jackson/Pearl-International Airport

2.5 out of 5

Reviews

8.2

Very good

Rating 10 - Excellent. 209 out of 465 reviews" "
Rating 8 - Good. 152 out of 465 reviews" "
Rating 6 - Okay. 58 out of 465 reviews" "
Rating 4 - Poor. 28 out of 465 reviews" "
Rating 2 - Terrible. 18 out of 465 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

melody

Liked: Cleanliness, staff & service, property conditions & facilities
We were passing through and it worked well for our needs
Stayed 1 night in Feb 2024

4/10 Poor

Jacqueline

Travelled with family
We were not able to take a shower. The tub was not draining and there was a foot of water standing in the tub/shower combo. Hampton Inn is always my go to hotel and is usually consistently nice. I don’t expect this from Hampton Inn. Very disappointed in the Pearl location. This stay was a waste of money 😭
Stayed 1 night in Feb 2024

10/10 Excellent

Katriece

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean bed was comfortable
Stayed 1 night in Dec 2023

10/10 Excellent

Tay

Stayed 1 night in Nov 2023

2/10 Terrible

Miriam, Wichita

Travelled with family and small children
Disliked: Staff & service, amenities
We booked this room because it advertised it would sleep 6. When we arrived, it was one bed and a pull out couch. Not setup for 6 people and staff said “well it’s your fault for booking through a 3rd party” and treated us like second class citizens for doing so.
Stayed 1 night in Nov 2023

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Tom

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was.good, front desk was. Most helpful.
Stayed 1 night in Nov 2023

8/10 Good

Nancy

Stayed 1 night in Nov 2023

6/10 Okay

KWANG YOO, Garland

Travelled with family
Liked: Staff & service, amenities
Entrance is not easy
Stayed 1 night in Oct 2023

4/10 Poor

Ronnie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Sheets were not changed on our bed. It was very obvious.
Stayed 1 night in Oct 2023

8/10 Good

Edna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is located near two other less desirable hotels. It is nicer than the other two but it’s so overpriced.
Stayed 4 nights in Oct 2023

6/10 Okay

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice. Only thing is the room was hot and bed not so comfy: but overal it was a pleasing stay.
Stayed 1 night in Oct 2023

8/10 Good

Aaron

Stayed 1 night in Oct 2023

6/10 Okay

KWANG YOO, Garland

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2023

6/10 Okay

Gina

Travelled with group
Disliked: Cleanliness
Was not good
Food was awful. Someone needs to take pride in the food serviced. Carpet was gross in my room. Big stains. Bathroom door wouldn’t close. Maid walked in on me when I was getting out of the shower at 8:00 am.
Stayed 1 night in Sep 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Typical Hampton Inn.
Stayed 2 nights in Sep 2023

10/10 Excellent

Ashley

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Rooms are nice and clean and staff is EXCELLENT
Stayed 1 night in Sep 2023

10/10 Excellent

Mark

Stayed 1 night in Sep 2023

8/10 Good

KWANG YOO, Garland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Myron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
We were delighted with the cleanliness and with the friendly service.
Stayed 1 night in Aug 2023

6/10 Okay

David G

Liked: Staff & service, property conditions & facilities
i was sadly disappointed in this Hampton Inn. Friendly people, but the place is beginning to go down hill.Sheets clean, but wrinkled. Furnishings are worn or removed. Breakfast was a bust! Very little breakfast food available. My wife said, “False Advertising.” We have stopped here many times over a couple decades, But this was our last. Hilton needs to review this place. Even the Road sign advertising the place is faded and run down and uninviting.
Stayed 1 night in Jul 2023

6/10 Okay

Deborah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Not Clean
Carpet in our room was very dirty so was the upholstered chair.
Stayed 2 nights in Jul 2023

2/10 Terrible

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Why did I rate this lovely hotel as low as possible? Because it took 1 and 1/2 hours from booking to being given our room. Over an hour waiting in the lobby for the reservation confirmation. 2 attempts with the virtual agent and on hold for over 15 min before i could receive any help. Expedia did not live up to my expectations today.
Stayed 1 night in Jul 2023

10/10 Excellent

Jeanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Julia

Stayed 1 night in Jul 2023

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Becky

Stayed 1 night in Jun 2023

6/10 Okay

Savannah

Liked: Staff & service, room comfort
The front desk lady was very nice & helpful. Conveniently located to Bass Pro, Mugshot Sports Bar & the Outlet Mall. Overall a little over priced & disappointing to the Hampton name. Our room on the 4th floor smelled musky & mildewy. There was a blood stain on our window curtain & the knob for our towels fell out of the wall when i put a towel on it. The breakfast wasn't all too good. They had waffles, scrambled eggs, gravy, biscuits, oatmeal & cereal. Eggs tasted like powdered eggs & gravy was watery. We went to Cracker Barrel afterwards. Most of the ice machines were empty due to the travelling softball teams staying there.
Stayed 1 night in Jun 2023

8/10 Good

Justan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was just ok…. Not bad but not great. Definitely a dated hotel
Stayed 4 nights in May 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jacksonville MS
Very nice and friendly check in. Clean room and facilities! Just was expecting the pool to be clean and opened for use.
Stayed 1 night in May 2023

10/10 Excellent

Michelle, Rapid City

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room was fresh and spotlessly clean. Very comfortable and quiet rooms. Excellent breakfast. Staff was friendly and helpful.
Stayed 1 night in Apr 2023

10/10 Excellent

Toni

Stayed 2 nights in Mar 2023

8/10 Good

Vertecia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property a little up keep inside but the staff was nice and hotel was clean. Enjoyed breakfast as well!
Stayed 3 nights in Mar 2023

8/10 Good

Jeff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, nice people at the front desk. The hotel is by a fire station that was very active and loud some nights.
Stayed 3 nights in Mar 2023

8/10 Good

Jeff

Stayed 6 nights in Feb 2023

6/10 Okay

Daryl

Look around, plenty to choose from
Well lets start with the good, great location, friendly staff, now the not so good, very little hot water had to let water run for 15 minutes to get hot, T.V. in room wasn't HD, which made it hard to watch.
Stayed 1 night in Feb 2023

6/10 Okay

Blake

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

Yasmine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk this night was extremely nice and personable. I loved her customer service!!

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about it. The only addition I can think of would be vent fans in the bathroom.

8/10 Good

Felicia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Quaint
The stay was nice, quiet. The desk person that checked us in did not let us know about the pet fee. Yes I would’ve paid it but I looked for the price so that I would know, and when I couldn’t find it, assumed, as most hotels do, she would let us know the price before. She said nothing, I had to stop and ask about a charge in the morning only to find out it was the pet charge plus fee for paid internet which, by the way, was TRASH.
Stayed 1 night in Dec 2022

8/10 Good

Charlotte

Travelled with family
Stayed 1 night in Dec 2022

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No problems
Stayed 1 night in Dec 2022

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had some modern updates- barn door for bathroom, however door does not reduce the sounds inside the bathroom- water, toilet, etc
Stayed 1 night in Nov 2022

10/10 Excellent

Susannah

Stayed 1 night in Nov 2022

6/10 Okay

Luis

Stayed 1 night in Nov 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
It was a clean hotel. I used the weight room and ran on treadmill.
Stayed 1 night in Oct 2022

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay wed very nice, quick, but nice. Towels leave a little to be desired, very light and flimsy, other than that everything was good.
Stayed 1 night in Sep 2022