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DoubleTree by Hilton Hotel Jackson

4.0 star property
Travelers can enjoy authentic Southern dishes at the Twist Grill & Bar before cooling off in either the indoor or outdoor pool at this historic Jackson location

Choose dates to view prices

Near Casey Jones Village, DoubleTree by Hilton Jackson offers comfort and convenience. Enjoy Southern cuisine at Twist Grill and Bar, relax on the sunny terrace, or visit Old Hickory Mall. The hotel features indoor and outdoor pools for unwinding.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

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Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 7.00 to 15 for adults, and USD 7 to 11 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does DoubleTree by Hilton Hotel Jackson have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at DoubleTree by Hilton Hotel Jackson?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Jackson on May 28, 2026 start from CA $147, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Hotel Jackson pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton Hotel Jackson?

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM.

What time is check-out at DoubleTree by Hilton Hotel Jackson?

Check-out is at 11:00 AM.

Where is DoubleTree by Hilton Hotel Jackson located?

Located in the heart of Jackson, this hotel is 0.5 mi (0.8 km) from Casey Jones Village and within 3 mi (5 km) of Old Hickory Mall and Rusty's TV and Movie Car Museum. Jackson Bowling & Family Fun and Cypress Grove Nature Park are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.2

Cleanliness

8.4

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 458 out of 1000 reviews
Rating 8 - Good. 251 out of 1000 reviews
Rating 6 - Okay. 143 out of 1000 reviews
Rating 4 - Poor. 89 out of 1000 reviews
Rating 2 - Terrible. 59 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Monchelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved The Twist.. Staff was helpful.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Marqurinita

Liked: Cleanliness
Clean room, very comfortable bed, and staff were very nice!! Definitely recommend and will stay again!!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Excellent breakfast
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Caleb

Liked: Cleanliness, amenities, property conditions & facilities
You can tell it was a slightly older facility, however the rooms were very clean. The staff was very nice. It was an overall pleasant stay.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Comfortable beds. Nice and helpful staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access off highway. Great parking quiet.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking area felt safe and Breakfast was good
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Quiet clean and very very very comfortable
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. The staff was friendly and helpful. The room was spacious and very comfortable.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice restaurant and bar.
Stayed 1 night in May 2025
Verified

10/10 Excellent

MICHELLE

Liked: Cleanliness, staff & service, room comfort
I always stay here when I am in Jackson. Pleasant front desk staff, comfortable rooms.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness
Comfortable overnight stay. Great friendly staff were a bonus
Stayed 1 night in May 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice, onsite restaurant and bar has good food and good staff.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

CARLOS A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is was a good visit from the front desk, to the room, to the restaurant and the check out.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was the shining star of this hotel!
Stayed 1 night in May 2025
Verified

6/10 Okay

Janet

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff was always courteous. The heat was difficult to adjust, and we had to have maintenance come help us. Even so, we were either hot or cold. Also, there seemed to be a shortage of coffee pods.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay again

The staff was great and the hotel was good and clean
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Carlton M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very nice room.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the nicest room I’ve ever had concerning comfort and noise. I’m 57 years old, traveled all across the country and never had a room this nice. Clean and crisp … great water pressure, hot water resulting in relaxing shower. You are marked in my favorites for another stay.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful. They advised us of the renovations going on but said if we experienced any problems to let them know. The stay was great!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Lonnie

Liked: Property conditions & facilities
I like the atmosphere vibes....
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

sonja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here quite often bc the hotel is clean and staff are always great!!
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

Staff was very friendly. Hotel was spotless.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Carlton M

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and very safe location
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, clean and comfortable
Stayed 1 night in Sep 2024