Large Deluxe, Balcony, Kitchenette, 2 Queen

Reviews of Elk Refuge Inn

2.5 out of 5
Elk Refuge Inn
1755 North Highway 89, Jackson, WY

Reviews

8.8

Excellent

Rating 10 - Excellent. 543 out of 971 reviews" "
Rating 8 - Good. 270 out of 971 reviews" "
Rating 6 - Okay. 98 out of 971 reviews" "
Rating 4 - Poor. 40 out of 971 reviews" "
Rating 2 - Terrible. 20 out of 971 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Liked: Cleanliness, property conditions & facilities
Very clean quiet
Stayed 1 night in Apr 2024
Response from Jernil on Apr 12, 2024
Thank you for taking the time to leave us a 5/5 rating and for sharing your feedback about your recent stay at Elk Refuge Inn, Cheryl. We're thrilled to hear that you found our hotel to be very clean and quiet.Maintaining a clean and peaceful environment for our guests is a top priority for us, and we're delighted that we were able to meet your expectations in this regard.Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back to Elk Refuge Inn in the future.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Love the view, the price is great, and the rooms are nice.
Stayed 3 nights in Mar 2024
Response from Jernil on Apr 4, 2024
Thank you for sharing your experience, Jennifer! We're thrilled to hear that you enjoyed the view, appreciated our affordable pricing, and found our rooms to be nice during your stay at Elk Refuge Inn.Our location offers stunning views, and we're glad you were able to appreciate them. Providing comfortable accommodations at a reasonable price is important to us, so we're delighted that you found our pricing to be great value.It's wonderful to hear that you found our rooms to be nice and comfortable. Ensuring our guests have a pleasant and enjoyable stay is our top priority, and we're pleased that we could meet your expectations.Thank you for choosing Elk Refuge Inn, and we hope to have the pleasure of welcoming you back for another stay in the future. If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know. Safe travels, and we look forward to seeing you again soon!

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jernil on Mar 25, 2024
Dear Dan,Thank you for choosing to stay at our hotel and for taking the time to leave a rating! We greatly appreciate your feedback.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet. Great Staff, very helpfull, priced very well.
Stayed 10 nights in Mar 2024
Response from Jernil on Mar 22, 2024
Thank you so much for taking the time to share your experience at Elk Refuge Inn, Robert. We are thrilled to hear that you found our establishment to be quiet and that you appreciated the serene atmosphere we strive to provide for our guests.It's wonderful to know that our staff's dedication to exceptional service left a positive impression on you. We pride ourselves on our helpfulness and friendliness, and I'm delighted to hear that our team went above and beyond to ensure your comfort during your stay.We also appreciate your kind words about our pricing. We aim to offer great value for our guests without compromising on the quality of our accommodations and services.We hope to have the pleasure of welcoming you back to Elk Refuge Inn in the future for another peaceful and enjoyable stay.

8/10 Good

Peter

Stayed 4 nights in Feb 2024
Response from Jernil on Mar 22, 2024
Thank you for taking the time to share your feedback following your recent stay at Elk Refuge Inn, Peter. We sincerely appreciate your rating and are glad to hear that your experience with us was positive overall.While we're delighted that you had a good stay, we also want to ensure that every aspect of your experience meets or exceeds your expectations. If there are any specific areas where you feel we could improve to earn a perfect rating from you in the future, please don't hesitate to let us know. Your input is invaluable to us as we continuously strive to enhance our guests' experiences.Once again, thank you for choosing Elk Refuge Inn for your accommodation needs. We hope to have the opportunity to welcome you back soon and provide you with an even better experience.

6/10 Okay

James

Stayed 3 nights in Jan 2024
Response from Jernil on Mar 20, 2024
Dear James,Thank you for taking the time to leave a rating of your recent stay at Elk Refuge Inn, James. We appreciate your feedback, and we're glad to have had you as our guest.If there's anything specific you'd like to share about your experience or any areas where we can improve, please feel free to reach out. Your input is valuable to us as we strive to provide exceptional stays for all our guests.We hope to have the opportunity to welcome you back in the future and provide you with a five-star experience.

10/10 Excellent

Luisa M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check was very smooth. The agent on duty was very friendly, professional and made checking in a pleasure. Rooms well designed, clean and comfortable.
Stayed 1 night in Jan 2024
Response from Jernil on Jan 29, 2024
Thank you for choosing Elk Refuge Inn, Luisa! We are delighted to hear that your check-in experience was enjoyable and that you found our rooms to be clean and comfortable. Providing exceptional service is always our top priority, and we'll be sure to pass along your kind words to the agent who assisted you. Thank you again for your review and for staying with us. We hope to welcome you back in the future!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Jernil on Jan 16, 2024
Thank you Christopher for your positive rating!We're thrilled to hear that your stay at Elk Refuge Inn was a great experience. Our goal is always to provide our guests with the best possible service and amenities, and we're so glad that you enjoyed them during your stay.We appreciate you taking the time to share your feedback and look forward to welcoming you back to Elk Refuge Inn in the near future!

2/10 Terrible

Rachel

Stayed 1 night in Jan 2024

10/10 Excellent

Chris

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the rustic feel but it had everything you needed. It was clean and well maintained. The view was gorgeous!
Stayed 2 nights in Dec 2023
Response from Jernil on Feb 15, 2024
Dear Chris,Thank you for sharing your wonderful experience with us! We're thrilled to hear that you loved the rustic ambiance of our establishment and that it had everything you needed for a comfortable stay. Ensuring our guests have a clean and well-maintained environment is a top priority, and we're delighted to know that you found our accommodations up to your standards.We couldn't agree more about the gorgeous views surrounding our property! It's always a pleasure to hear when our guests appreciate the natural beauty of the area.Thank you once again for your kind words and for choosing to stay with us. We hope to have the pleasure of welcoming you back for another memorable stay in the future!

6/10 Okay

Jack

Stayed 1 night in Dec 2023
Response from Jernil on Jan 29, 2024
Hi Jack, thank you for taking the time to leave a review of your stay at Elk Refuge Inn. We apologize that your experience was not deserving of a higher rating and we appreciate your feedback.If there is anything we could have done to improve your stay, please do not hesitate to let us know. We continuously strive to provide exceptional service and accommodations for our guests and we hope that you will give us another chance in the future. Thank you for choosing Elk Refuge Inn.

10/10 Excellent

Kristal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jernil on Dec 27, 2023
Thank you so much for taking the time to leave a 5 star review for Elk Refuge Inn, Kristal! It is wonderful to hear that you enjoyed your stay with us. Our team strives to provide exceptional service and amenities to all of our guests, and we are thrilled that we were able to exceed your expectations. We truly appreciate your patronage and look forward to welcoming you back in the future.

8/10 Good

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the location just out of the town of Jackson (nice view). I don't know if what we heard in the morning was coyotes or wolves nearby, but it made it feel like the real Wyoming.
Stayed 3 nights in Dec 2023
Response from Jernil on Dec 19, 2023
Thank you for your great review of the Elk Refuge Inn, Gregory. It's wonderful to hear that you were able to appreciate the views from just outside of Jackson! We're delighted that you found the noises in the morning to make your stay even more special by giving it an authentically wild feel. Thank you again for your feedback, and we hope to have a chance to welcome you back soon for another stay.

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jernil on Dec 19, 2023
Thank you for your review, Richard! We're delighted that you had such an enjoyable stay at the Elk Refuge Inn. Your 5-star review means so much to us and we are thrilled to know that we exceeded all of your expectations. The scenery here is not to be missed - the views just have to be seen to believe. We strive for excellence and are proud that we could provide you with a memorable experience when you stayed with us.We hope to see you again soon!

10/10 Excellent

Ben, Boise

Stayed 1 night in Dec 2023
Response from Jernil on Dec 19, 2023
Thank you for taking the time to leave your kind words about Elk Refuge Inn, Ben! We’re thrilled that you enjoyed your stay. It's great to hear that our amenities exceeded your expectations and we couldn't be happier that our dedicated team helped you have a memorable experience.We hope to see you back soon and wish you safe travels until then. Thank you again!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
2 minutes from Teton views. Perfect location.
Stayed 1 night in Nov 2023
Response from Jernil on Nov 21, 2023
Thank you for taking the time to write your review, Mike! We appreciate your kind words and are delighted to hear that you had a wonderful stay. It's always reassuring to know that our guests love the location of Elk Refuge Inn; especially with its stunning views of Teton two minutes away. We look forward to welcoming you back soon and hope you'll continue to have great experiences with us!

8/10 Good

Monte, Beaverton

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Jernil on Nov 21, 2023
Thank you for taking the time to leave a 4-star rating, Monte! We appreciate your feedback and are glad to hear you had a positive experience. If there's anything specific you think we could improve upon, please don't hesitate to share. We value your input and hope to have the pleasure of hosting you again.

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to town but far enough...staff was great!
Stayed 1 night in Oct 2023
Response from Jernil on Nov 21, 2023
We are thrilled that you enjoyed your stay with us at Elk Refuge Inn, Dan. It's great to know that you liked our convenient location within easy reach of everything Jackson Hole has to offer while still keeping you away from it all. Our staff is the best and we're pleased they added so much to your visit.Thank you for taking the time to share your positive review and we look forward to having the chance to welcome you back soon.

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
West vacation
Great location and great stay would recommend
Stayed 2 nights in Oct 2023
Response from Jernil on Nov 21, 2023
Thank you for your kind review of Elk Refuge Inn, Eddie! We are so pleased to hear that you enjoyed your stay with us. It means so much to our team when guests take the time to provide such positive feedback about their experience. We are delighted that you found our location convenient and would recommend Elk Refuge Inn to others.If there is anything we can do for your next visit in order to make it even more enjoyable, please do not hesitate to let us know. We look forward to welcoming you back again soon!

10/10 Excellent

Nathanael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Jernil on Nov 21, 2023
Thank you so much for the fantastic 5-star rating, Nathanael! We are delighted that you had a great experience at Elk Refuge Inn. If you have any specific feedback or suggestions, feel free to let us know. We look forward to welcoming you again in the future!

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
We enjoyed our stay! Service was friendly, room was clean, and location was perfect for us! We liked staying a little out of town and the short drive into Grand Teton
Stayed 2 nights in Oct 2023
Response from Jernil on Nov 21, 2023
Thank you, Carolyn, for your kind review of Elk Refuge Inn! We are so glad that you enjoyed your stay and found our service to be friendly, the room clean, and the location perfect. It is wonderful to hear that you appreciated our location, just a short drive into Grand Teton National Park.Thank you for choosing to stay with us during your visit--we look forward to welcoming you back again soon.

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Jernil on Nov 21, 2023
Thank you so much for the fantastic 5-star rating, Kurt! We are delighted that you had a great experience at Elk Refuge Inn. If you have any specific feedback or suggestions, feel free to let us know. We look forward to welcoming you again in the future!

10/10 Excellent

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great view, cool little place to stay
Stayed 2 nights in Oct 2023
Response from Jernil on Nov 21, 2023
Thank you so much for your kind review, Jesse! We are thrilled you enjoyed the location, views, and Elk Refuge Inn during your stay. It's always our goal that each guest experiences a comfortable and enjoyable atmosphere during their stay.We are happy to hear that our property was able to meet your expectations and hope to welcome you back again some day for another visit.Thank you for being our guest at the Elk Refuge Inn!

10/10 Excellent

Katherine

Travelled with partner
The bed was extremely comfortable! Bed linens & pillows were nice. The room was spotlessly clean. It was quiet every evening. Slept great. Stayed for 7 nights. Enjoyed the view from our room. Close enough to Jackson without the traffic & crowds. Would recommend & will stay again on our next visit!
Stayed 7 nights in Oct 2023
Response from Jernil on Nov 21, 2023
Hello Katherine, thank you for choosing to stay with us at Elk Refuge Inn for your recent trip. We are so pleased to hear that you were able to have a great nights sleep because of the comfortable bed and linens, as well as a peaceful evening amidst the view outside of your room. We appreciate all of the wonderful words you had to say about us and we hope that you will visit us again soon! We would love the opportunity to welcome you back with our exceptional hospitality on your next trip.

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and cute
Stayed 1 night in Oct 2023
Response from Jernil on Nov 21, 2023
Thank you so much for your kind words, Terri. We at the Elk Refuge Inn are so pleased that you enjoyed your stay with us. Cleanliness is incredibly important to us, and we strive to make each guest feel at home while they are here. It helps to know that our hard work has paid off in providing you with a wonderful experience!Thank you for choosing us as your accommodation, and we hope to see you again soon!

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
We have stayed at the Elk Refuge Inn frequently for many years. It is clean and comfortable, with some extras like laundry availability. I will say that I missed the snack baskets they have had in the rooms in the past, but that's no big deal. We will return
Stayed 1 night in Oct 2023
Response from Jernil on Nov 21, 2023
Thank you for your continued patronage Bill, the Elk Refuge Inn team is grateful to have you! We're so pleased to hear that despite missing a few little extras, you had an enjoyable stay with us. Our team aims to continuously update our offerings to match the needs of our guests and would be more than happy to consider bringing back snacks baskets in the future.Thank you again for leaving us a positive review and we look forward to having you stay with us again soon.

10/10 Excellent

Steve

Stayed 1 night in Oct 2023
Response from Jernil on Nov 21, 2023
Thank you so much for the fantastic 5-star rating, Steve! We are delighted that you had a great experience at Elk Refuge Inn. If you have any specific feedback or suggestions, feel free to let us know. We look forward to welcoming you again in the future!

10/10 Excellent

Brandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with wonderful staff and amazing views!
Stayed 2 nights in Oct 2023
Response from Jernil on Nov 21, 2023
Our team here at the Elk Refuge Inn truly appreciates your enthusiasm and feedback, Brandy. We are delighted you enjoyed your stay with us and appreciate your kind words about the scenery and our pleasant staff. Thank you again for making our inn a top choice for your family's vacation--we look forward to welcoming you back soon!

8/10 Good

Kristen

Stayed 1 night in Oct 2023
Response from Jernil on Nov 21, 2023
Thank you for taking the time to leave a 4-star rating, Kristen! We appreciate your feedback and are glad to hear you had a positive experience. If there's anything specific you think we could improve upon, please don't hesitate to share. We value your input and hope to have the pleasure of hosting you again.

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities
EVERY ROOM DOES NOT HAVE A VIEW
The hotel advertises that EVERY ROOM HAS A VIEW! Every room does not have a view...only the rooms on the 2nd floor. We were given the room right next to the office, room 101, and we didn't even have a parking space because the parking space for that room was where they kept the bikes. The motel has been updated, and it was very clean, but the A/C unit buzzed all night long and the window blinds had lots of spaces so the unit was loud and bright all night as it was right outside the big neon sign. Again, the motel room was very clean, but not worth the price we paid when you can get a REALLY nice room for a similar price in the same vicinity.
Stayed 1 night in Oct 2023

10/10 Excellent

Dennis

Stayed 3 nights in Sep 2023
Response from Jernil on Nov 21, 2023
Thank you so much for the fantastic 5-star rating, Dennis! We are delighted that you had a great experience at Elk Refuge Inn. If you have any specific feedback or suggestions, feel free to let us know. We look forward to welcoming you again in the future!

10/10 Excellent

Christopher, Edison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Sep 2023
Response from Jernil on Nov 21, 2023
Thank you so much for the fantastic 5-star rating, Christopher! We are delighted that you had a great experience at Elk Refuge Inn. If you have any specific feedback or suggestions, feel free to let us know. We look forward to welcoming you again in the future!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, free laundry
Stayed 1 night in Sep 2023
Response from Jernil on Nov 21, 2023
Thank you, Lisa, for your glowing review of Elk Refuge Inn. We are thrilled to hear that you enjoyed our spacious rooms and the extra perk of having free laundry facilities during your stay.At the Elk Refuge Inn, we strive to create a comfortable and accommodating environment for our guests. We are delighted to have exceeded your expectations and that you would recommend us to others.We look forward to welcoming you again soon!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious
Stayed 1 night in Sep 2023
Response from Jernil on Nov 21, 2023
Good morning, Lisa! Thank you for taking the time to leave us a five-star review about your stay at Elk Refuge Inn. We are thrilled that you enjoyed your spacious room and found our hospitality satisfactory. Our team strives to make every guest's experience top-notch, so we love hearing your feedback! We hope for the opportunity to have you stay with us again soon. Thanks again!

4/10 Poor

Robert

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Jernil on Nov 21, 2023
Thank you so much for the fantastic 5-star rating, Robert! We are delighted that you had a great experience at Elk Refuge Inn. If you have any specific feedback or suggestions, feel free to let us know. We look forward to welcoming you again in the future!

8/10 Good

William

Stayed 1 night in Sep 2023
Response from Jernil on Nov 21, 2023
Thank you so much for the fantastic 5-star rating, William! We are delighted that you had a great experience at Elk Refuge Inn. If you have any specific feedback or suggestions, feel free to let us know. We look forward to welcoming you again in the future!

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the Elk Refuge Inn. The location was perfect and the view was spectacular! Our room was spacious, clean and I loved having the balcony and kitchenette. Really appreciated the gift basket of snacks too. Very thoughtful! Will definitely stay again.
Stayed 2 nights in Sep 2023
Response from Jernil on Nov 21, 2023
Jill, thank you so much for choosing the Elk Refuge Inn while visiting the area! We are thrilled that you enjoyed your stay and it was our pleasure to provide some snacks to make your visit even more memorable. Our team takes great pride in offering quality customer service and comfortable accommodations and we’re delighted that these attributes made up a rewarding experience for you. We look forward to seeing you the next time your travels bring you back to us!

10/10 Excellent

Logan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is so convenient to Yellowstone
Stayed 3 nights in Sep 2023
Response from Jernil on Nov 21, 2023
Thank you for your glowing review of the Elk Refuge Inn, Logan! It means a lot to us to hear that you found our location convenient to Yellowstone National Park. We're committed to providing our guests with not only great lodging but also the chance to explore some of nature's grandest sites while with us. Once again, thank you for choosing Elk Refuge Inn and we hope your future visits with us will be just as enjoyable!

10/10 Excellent

Donna

Stayed 1 night in Sep 2023

6/10 Okay

Nancy

Travelled with partner
Liked: Staff & service, property conditions & facilities
Beautiful view but loud street noise.
Stayed 1 night in Sep 2023

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Well equipped clean I enjoyed the higher countertops in th bathroom with counter space. Just what is needed by travelers.
Stayed 1 night in Sep 2023

10/10 Excellent

Kirt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in.
Stayed 1 night in Sep 2023
Response from Andrew on Sep 9, 2023
Hello Kirt, we are glad that you had a great stay with us and that you enjoyed Jackson. Hope to see you again soon! Safe travels.

10/10 Excellent

patrick

N/A
Stayed 1 night in Aug 2023

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Nice location
Beautiful location with view of the meadow just north of Jackson. Cleanliness needs attention. The carpet was old, worn out and looked dirty. The room had an unpleasant odor and the shower was moldy. Could be much nicer with attention.
Stayed 1 night in Aug 2023

10/10 Excellent

Jonathan

Stayed 1 night in Aug 2023

4/10 Poor

Wayne

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Shelley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Road traffic was my only complaint. Otherwise property was great.
Stayed 1 night in Aug 2023

10/10 Excellent

LAVERN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Hemantha, cupertino

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Old property need updating
Stayed 2 nights in Aug 2023