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The staff excellent and food was fabulous.
I understand families need to use spa pools but maybe 1 of the pools could be for adults only. Screaming children is not what I want for relaxing time.
Jonathan
Stayed 2 nights in Jan 2024
Response from Sabih Duralı on Feb 5, 2024
Dear Mr. Jonathan, Greetings from İzmir. We would like to take this opportunity to thank you for your great review after your recent stay at Wyndham Grand İzmir Özdilek. We are pleased to learn that you had a good experience with us and appreciated our service and facilities.Thank you again for sharing your comments regarding your SPA experience during your recent stay. I appreciate you taking the time to bring this matter to my attention and I apologize for any inconvenience you may have experienced. We are looking forward to the immense pleasure of welcoming you back to Wyndham Grand İzmir Özdilek in the near future.Regards,Sabih DuralıGeneral Manager Wyndham Grand İzmir Özdilek
8/10 Good
ASSAD
Business traveller
Jan 21, 2024
Liked: Cleanliness, staff & service
The property facing a good sea view and nearby small shopping center.
ASSAD
Stayed 2 nights in Jan 2024
Response from Sabih DURALI on Jan 24, 2024
Dear Sir,Greetings from beautiful İzmir. We thank you for preferring our hotel and taking the time to share your post-stay survey. We look forward to welcome you back on a future visit to Wyndham Grand İzmir Özdilek. Sincerely,Sabih DURALIGeneral Manager Wyndham Grand İzmir Özdilek
Dear Guest, Greetings from beautiful İzmir. We thank you for preferring our hotel and taking the time to share your positive feedback. We look forward to welcoming you back on a future visit to Wyndham Grand İzmir Özdilek. Sincerely,Sabih DURALIGeneral Manager
6/10 Okay
Aydin
Dec 1, 2023
Aydin
Stayed 2 nights in Nov 2023
Response from Sabih DURALI on Dec 12, 2023
Sayın Aydın Bey,İzmir’den selamlar! Bu platformda otelimizdeki konaklamanızla ilgili olarak yapmış olduğunuz olumlu değerlendirmeyi memnuniyetle gördük. Sizi gelecekte de otelimizde misafir edebilmeyi dileriz.Saygılarımızla,Sabih DURALI Genel MüdürWyndham Grand İzmir Özdilek
Dear Mr. Okan,Greetings from İzmir. We thank you preferring our hotel. It is such a pleasure to receive a positive review like yours. Hope to be able to host you in the future again. Best regards,Sabih DURALI General Manager Wyndham Grand İzmir Özdilek
Unless you’re will to walk couple of miles or order room service.
Philip
Stayed 2 nights in Nov 2023
Response from Sabih DURALI on Nov 28, 2023
Dear Sir,Greetings from İzmir. Thank you very much for preferring our hotel for your stay. We regret to learn that our service did not meet your expectations. Our aim is to provide our guest with memorable experiences during their stay with us. I do apologize for any shortcomings you encountered on your stay. We would like to inform you that your evaluation’s details will be shared with the related departments to make controls and take preventing precautions. We hope to be able to host you in the future again.Sabih DuralıGeneral ManagerWyndham Grand İzmir Özdilek
Dear Mr. Jevon, Greetings from beautiful İzmir. We thank you for preferring our hotel and taking the time to share your positive feedback. We look forward to welcoming you back on a future visit to Wyndham Grand İzmir Özdilek. Sincerely,Sabih DURALIGeneral Manager Wyndham Grand İzmir Özdilek
Dear Guest, Greetings from İzmir. We thank you for preferring our hotel. We look forward to welcoming you back on a future visit to Wyndham Grand İzmir Özdilek. Sincerely,Sabih DURALIGeneral Manager Wyndham Grand İzmir Özdilek
This is my second stay here this year. This hotel is so comfortable and clean and the view from our room was beautiful. The breakfast is good and staff are friendly. I love the pools and outdoor area. It's easy to take the ferry accross the bay to visit family which was the purpose of our trip
Mrs Janette
Stayed 6 nights in Oct 2023
Response from Sabih DURALI on Nov 3, 2023
Dear Madame, Greetings from beautiful İzmir. We thank you for preferring our hotel and taking the time to share your positive feedback. We look forward to welcome you back on a future visit to Wyndham Grand İzmir Özdilek. Sincerely,Sabih DURALIGeneral Manager
Dear Guest, Greetings from sunny İzmir. Thank you for preferring our hotel and taking the time to share your kind feedback here. We look forward to welcome you back to our hotel in the future. Best regards,Sabih DURALIGeneral Manager Wyndham Grand İzmir Özdilek
Dear Madam, Greetings from beautiful İzmir. We thank you for preferring our hotel and taking the time to share your positive feedback. We look forward to welcome you back on a future visit to Wyndham Grand İzmir Özdilek. Sincerely,Sabih DURALIGeneral Manager Wyndham Grand İzmir Özdilek
Dear Sir, Greetings from sunny İzmir. We thank you for preferring our hotel and taking the time to share your positive feedback. We look forward to welcome you back on a future visit to Wyndham Grand İzmir Özdilek. Regards,Sabih DURALIGeneral Manager Wyndham Grand İzmir Özdilek
Dear Sir, Greetings from sunny İzmir. We thank you for preferring our hotel and taking the time to share your positive feedback. We look forward to welcome you back on a future visit to Wyndham Grand İzmir Özdilek. Regards,Sabih DURALIGeneral Manager Wyndham Grand İzmir Özdilek
Dear Ms. Carla,Greetings from Wyndham Grand İzmir Özdilek. Thank you so very much for taking the time to share your positive feedback here. We appreciate having the opportunity to host you as our guest and look forward to welcome you back again very soon. Until then if we may ever be of assistance in any way we hope you will not hesitate to reach out.Sincerely,Sabih DURALIWyndham Grand İzmir ÖzdilekGeneral Manager
Loved the room and pool felt the staff could have told us about how to go about getting to pool as we were chased by staff while looking around asking us for our room no. And names when nothing was said or addressed while checking in .. also the lift instructions were only changed after 24 hours to include English
Allana
Stayed 1 night in Jul 2023
Response from Sabih DURALI on Sep 29, 2023
Dear Madam, Greetings from sunny İzmir. We thank you for preferring our hotel and taking the time to share your feedback. We look forward to welcoming you back on a future visit to Wyndham Grand İzmir Özdilek. Reagards,Sabih DURALIGeneral Manager Wyndham Grand İzmir Özdilek
Dear Madam, Greetings from beautiful İzmir. Thank you so much for taking the time to share your feedback in regards to your recent stay with us. We look forward to welcome you back on a future visit to Wyndham Grand İzmir Özdilek. Sincerely,Sabih DURALIGeneral Manager Wyndham Grand İzmir Özdilek
10/10 Excellent
tracey
Sep 19, 2023
Liked: Property conditions & facilities
I was a single female traveller. The service provided by all the staff was second to none. The reception staff are extremely helpful. The hotel is spotlessly, clean throughout, there is nothing out of place.
The breakfast choice was extensive.
The bedroom was airy and light and the king sized bed was so comfortable.
This has got to be the best hotel for facilities and service I have ever been to and I have travelled and stayed in many hotels.
tracey
Stayed 4 nights in Sep 2023
Response from Sabih DURALI on Sep 22, 2023
Dear Ms. Tracey,Thank you so much for taking the time to share your wonderful feedback in regards to your recent stay with us. I have shared with the team that you consider them "top notch". We would like to thank you for your kind words! We hope to have the opportunity to welcome you back in the near future.With my best regards,Sabih DURALIGeneral Manager Wyndham Grand İzmir Özdilek
Over all good. The room could have been little cleaner and more ready when we receive.
Ronald
Stayed 4 nights in Sep 2023
Response from Sabih DURALI on Sep 22, 2023
Dear Mr. Ronald, Greetings from İzmir. Thank you so much for taking the time to share your feedback in regards to your recent stay with us. We would like to thank you for your kind words!On the other hand, I am deeply sorry to learn you have not had the best experience in the room, your comments were shared with the housekeeping management so it won't happen again on future occasions. We hopes to have the opportunity to welcome you back in the near future.Best regards,Sabih DURALIGeneral Manager Wyndham Grand İzmir Özdilek
10/10 Excellent
Ian
Sep 17, 2023
Ian
Stayed 1 night in Sep 2023
Response from Sabih DURALI on Sep 18, 2023
Dear Mr. Ian, Greetings from Wyndham Grand İzmir Özdilek. We thank you for preferring our hotel and taking the time to share your positive feedback. We look forward to welcome you back on a future visit to our beautiful city. Sincerely,Sabih DURALIGeneral Manager
Dear Guest, Greetings from sunny İzmir. We thank you for preferring our hotel and taking the time to share your positive feedback. We look forward to welcome you back on a future visit to Wyndham Grand İzmir Özdilek. Sincerely,Sabih DURALIGeneral Manager
Awesome hotel, friendly staff and great breakfast!
Tommy
Stayed 4 nights in Sep 2023
Response from Sabih DURALI on Sep 18, 2023
Dear Mr. Tommy, Greetings from beautiful İzmir. We thank you for preferring our hotel and taking the time to share your positive feedback. We look forward to welcoming you back on a future visit to Wyndham Grand İzmir Özdilek. Sincerely,Sabih DURALIGeneral Manager
10/10 Excellent
Colin
Sep 3, 2023
Colin
Stayed 1 night in Aug 2023
Response from Sabih DURALI on Sep 7, 2023
Dear Mr. Colin ,Greetings from İzmir. Thank you so very much for taking the time to share your feedback here. We appreciate having the opportunity to host and look forward to welcoming you back again very soon. Until then if we may ever be of assistance in any way we hope you will not hesitate to reach out.Regards, Sabih DURALIWyndham Grand İzmir ÖzdilekGeneral Manager
Great stay at the Wyndham hotel. The spa and pool are exceptional, with everything required to relax and have a good time (pools, saunas, steam rooms, ice shower etc). The staff is friendly and efficient, and the room was very confortable. The overall look hotel starts to be dated, but the level of confort and service offsets it.
Verified traveller
Stayed 2 nights in Jul 2023
Response from Sabih DURALI on Sep 2, 2023
Dear Guest,Greetings from İzmir. We would like to thank you for sharing your comment here. We believe all guest comments are very valuable and we benefit from them as a resource to improve ourselves. We would like to share the information that our renovation works continue in our rooms and general areas We always hope to see you as our guest in our hotel.Regards,Sabih DURALIGeneral managerWyndham Grand İzmir Özdilek
10/10 Excellent
OGUZHAN
Travelled with family, Travelled with family and small children
This hotel is a hidden gem close to major historical and cultural sites. It is next to a mall open until 11pm and the dining at restaurants and seaside picnicking nearby goes on until early hours. The crowd is mostly local families and there’s no loud music or anything to disturb the visitors. Wyndham Ozdilek is a nice and clean hotel, very helpful and welcoming personnel. Rich breakfast.
OGUZHAN
Response from Sabih DURALI on Aug 28, 2023
Dear Mr. Oguzhan, Greetings from beautiful İzmir. We thank you for preferring our hotel and taking the time to share your positive feedback. We look forward to welcome you back on a future visit to Wyndham Grand İzmir Özdilek. Sincerely,Sabih DURALIGeneral Manager Wyndham Grand İzmir Özdilek
Dear Madam,Greetings from Wyndham Grand İzmir Özdilek. We thank you for preferring our hotel and taking the time to share your good post stay review.We would be pleased to welcome you back on a future visit to our beautiful city. Best regards,Sabih DURALIGeneral Manager Wyndham Grand İzmir Özdilek
Dear Guest, Greetings from beautiful İzmir. We thank you for preferring our hotel and taking the time to share your post-stay survey. We look forward to welcome you back on a future visit to Wyndham Grand İzmir Özdilek. Sincerely,Sabih DURALIGeneral Manager
Dear Guest,Greetings from İzmir! We regret to see your post-stay survey here. Your reservation was made for a standard room. However, as you are a diamond member, your reservation has been upgraded to a suite upon your request but we could not meet your request for free use of club lounge services in addition to being allocated a suite room. We regret that we could not achieve the guest satisfaction that we always aim for your stay. We hope to welcome you at our hotel in the future.Regards,Sabih DURALI General Manager Wyndham Grand İzmir Özdilek
Excellent 5* Hotel. The checkin was excellent - staff very welcoming and friendly and upgraded our rooms. Bar staff, pool staff all extremely helpful - I would definitely recommend this hotel and would stay here again!
Elizabeth
Stayed 1 night in Aug 2023
Response from Sabih DURALI on Aug 16, 2023
Dear Madam, Greetings from İzmir! We thank you for preferring our hotel and taking the time to share your positive feedback here. It is a pleasure to receive such good comments about our service. We look forward to welcome you back on a future visit to our beautiful city.Regards,Sabih DURALIGeneral Manager Wyndham Grand İzmir Özdilek
Dear Madam, Greetings from İzmir! We thank you for preferring our hotel and taking the time to share your positive feedback. We look forward to welcome you back on a future visit to our beautiful city.Sincerely,Sabih DURALIGeneral Manager Wyndham Grand İzmir Özdilek
Dear Sir, Greetings from İzmir! We thank you for preferring our hotel and taking the time to share your feedback. We hope to be able to host you in the future.Regards, Sabih DURALIGeneral Manager Wyndham Grand İzmir Özdilek
Best personal hotel experience ever. Been to most FL hotels and most main franchises throughout the US. Great breakfast. The degree of hospitality and professionalism is inspiring. I feel safe and like at home. An escape from noise and chaos. No need to go to Tibet to meditate. Take your book, put distractions on do not disturb mode and enjoy the experience.
uygar
Response from Sabih DURALI on Aug 16, 2023
Dear Sir, Greetings from İzmir! We thank you for preferring our hotel and taking the time to share your wonderful feedback. We look forward to welcome you back on a future visit to our beautiful city.Sincerely,Sabih DURALIGeneral Manager Wyndham Grand İzmir Özdilek
8/10 Good
Kemal
Jul 27, 2023
Kemal
Stayed 2 nights in Jul 2023
Response from Sabih DURALI on Jul 31, 2023
Sayın İlker Bey,Wyndham Grand İzmir Özdilek oteli ile ilgili değerlendirmenizi bu platformda paylaştığınız için teşekkürlerimizi sunarız.Sizi gelecekte de otelimizde misafirimiz olarak görebilmeyi temenni ederiz. Saygılarımızla,Sabih DURALIGenel MüdürWyndham Grand İzmir Özdilek
10/10 Excellent
Hanadi
Jul 24, 2023
Hanadi
Stayed 1 night in Jul 2023
Response from Sabih DURALI on Jul 27, 2023
Dear Sir, Greetings from beautiful İzmir. We thank you for preferring our hotel and taking the time to share your positive feedback here. We look forward to welcoming you back on a future visit to Wyndham Grand İzmir Özdilek. Sincerely,Sabih DURALIGeneral Manager
10/10 Excellent
Tahsin
Jul 11, 2023
Tahsin
Stayed 1 night in Jul 2023
Response from Sabih DURALI on Jul 17, 2023
Sayın Tahsin Bey,Wyndham Grand İzmir Özdilek otelindeki konaklamanıza dair değerlendirmenizi bu platformda paylaştığınız için teşekkürlerimizi sunarız. Sizi her zaman otelimizde misafirimiz olarak görebilmeyi dileriz.Saygılarımızla,Sabih DURALI Genel MüdürWyndham Grand İzmir Özdilek
10/10 Excellent
Marie
Jul 7, 2023
Marie
Stayed 1 night in Jul 2023
Response from Sabih DURALI on Jul 31, 2023
Dear Madam,Greetings from beautiful İzmir. Thank you for taking the time to share your experiences with us and to rate your stay at the Wyndham Grand İzmir Özdilek. We look forward to welcoming you back soon.Sincerely,Sabih DURALI General ManagerWyndham Grand İzmir Özdilek
Dear Sir, Greetings from beautiful İzmir. We thank you for preferring our hotel and taking the time to share your positive feedback. We look forward to welcoming you back on a future visit to Wyndham Grand İzmir Özdilek. Sincerely,Sabih DURALIGeneral Manager
Dear Mr. Ahmed, Thank you for taking the time to send us your feedback. We look forward to welcoming you back on a future visit to Wyndham Grand İzmir Özdilek. Sincerely,Sabih DURALIGeneral Manager
Loved the hotel and the sea views and the staff are very friendly. So many options for breakfast
KAREN
Stayed 2 nights in Jun 2023
Response from Sabih DURALI on Jul 4, 2023
Dear Madam, Greetings from beautiful İzmir. We thank you for taking the time to share your feedback. We look forward to welcoming you back on a future visit to Wyndham Grand İzmir Özdilek. Sincerely,Sabih DURALIGeneral Manager
The only place we stay when in Izmir. Class hotel which I find difficult to fault. See you in October
Jevon
Stayed 1 night in Jun 2023
Response from Sabih DURALI on Jul 4, 2023
Dear Mr. Jevon, Greetings from beautiful İzmir. We thank you for taking the time to share your feedback. We look forward to welcoming you back on a future visit to Wyndham Grand İzmir Özdilek. Sincerely,Sabih DURALIGeneral Manager
Sayın Mehmet Bey,Wyndham Grand İzmir Özdilek otelindeki konaklamanıza dair güzel değerlendirmenizi bu platformda paylaştığınız için teşekkürlerimizi sunarız. Sizi her zaman otelimizde misafirimiz olarak görebilmeyi dileriz.Saygılarımızla,Sabih DuralıGenel MüdürWyndham Grand İzmir Özdilek
8/10 Good
Ahmad
Jun 1, 2023
Ahmad
Stayed 1 night in May 2023
Response from Sabih DURALI on Jun 3, 2023
Dear Mr. Ahmad,Greetings from beautiful İzmir. Thank you for taking the time to share your experiences with us and to rate your stay at the Wyndham Grand İzmir Özdilek. We look forward to welcoming you back soon.Regards,Sabih DURALI General ManagerWyndham Grand İzmir Özdilek
The people working in the hotel were very friendly and helpful
The atmosphere was wonderful
Maha
Stayed 2 nights in Apr 2023
Response from Sabih DURALI on May 3, 2023
Dear Guest,Greetings from İzmir. We thank you preferring our hotel. Hope to be able to host you in the future again. Regards,Sabih DURALI General Manager Wyndham Grand İzmir Özdilek
Good stuff, nice view, great hotel overall. Always my first pick in izmir
hasan
Stayed 1 night in Mar 2023
Response from Sabih Duralı on Mar 13, 2023
Sayın Hasan Bey,Wyndham Grand İzmir Özdilek otelindeki konaklamanıza dair güzel değerlendirmenizi bu platformda paylaştığınız için teşekkürlerimizi sunarız. Sizi her zaman otelimizde misafirimiz olarak görebilmeyi dileriz.Saygılarımızla,Sabih DuralıGenel MüdürWyndham Grand İzmir Özdilek
I stayed this time but not good anymore I wouldn’t recommend it also I been there more than once they don’t look after their customers
Andy
Stayed 8 nights in Feb 2023
Response from Sabih Duralı on Feb 17, 2023
Dear Guest,Thank you for taking the time to tell us about your experience at Wyndham Grand İzmir Özdilek. I am sorry that your experience did not meet your expectation. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Sabih DURALIGeneral ManagerWyndham Grand İzmir Özdilek
8/10 Good
veli gokhan
Jan 29, 2023
veli gokhan
Stayed 3 nights in Jan 2023
Response from Sabih Duralı on Feb 1, 2023
Sayın Veli Bey,Wyndham Grand İzmir Özdilek otelindeki konaklamanıza dair güzel değerlendirmenizi bu platformda paylaştığınız için teşekkürlerimizi sunarız. Sizi her zaman otelimizde misafirimiz olarak görebilmeyi dileriz.Saygılarımızla,Sabih DuralıGenel MüdürWyndham Grand İzmir Özdilek
8/10 Good
Alwan
Jan 23, 2023
Alwan
Response from Sabih Duralı on Mar 7, 2023
Dear Guest ,Thank you for sharing your valuable feedback about your stay . We are taking the appropriate measures to address the problem that you mention and prevent any future occurrences. Here at Wyndham Grand, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Sabih DURALIGeneral ManagerWyndham Grand İzmir Özdilek
10/10 Excellent
Nasrin
Travelled with family, Travelled with family and small children, Travelled with group
They are so friendly, I reached early and they checking in my room with very nice welcoming.. any time I go to Izmir will go just to this place …
Nasrin
Stayed 1 night in Jan 2023
Response from Sabih DURALI on Jan 24, 2023
Dear Madam,Greetings from beautiful İzmir. Thank you for taking the time to share your experiences with us and for your good words. Your comments will be shared with the team. We are pleased that we were able to convince you with our service and look forward to welcoming you back soon.Regards,Sabih DURALI General Manager Wyndham Grand İzmir Özdilek
6/10 Okay
hasan, Cliffsidepark
Jan 12, 2023
Liked: Amenities
Disliked: Staff & service
hasan
Response from Sabih DURALI on Nov 9, 2023
Sayın Hasan Bey,Wyndham Grand İzmir Özdilek oteli ve kıymetli misafirlerimize sağladığımız hizmetlerle ilgili değerlendirmenizi bu platformda paylaştığınız için teşekkürlerimizi sunarız. 5 puan üzerinden 3 puan ile yapmış olduğunuz değerlendirmeyi üzülerek gördük. Sunduğumuz hizmetlerde gelişime açık olduğunu düşündüğünüz hususlarla ilgili olarak tarafımıza bilgi vermeniz durumunda memnuniyetle değerlendirmeye alacağımızı belirtmek isteriz. Sizi her zaman otelimizde misafirimiz olarak görebilmeyi dileriz.Saygılarımızla,Sabih DURALI Genel MüdürWyndham Grand İzmir Özdilek
Dear Guest,Greetings from beautiful İzmir. Thank you for taking the time to share your experiences with us and to rate your stay at the Wyndham Grand İzmir Özdilek. We are pleased that we were able to convince you with our service and look forward to welcoming you back soon.Regards,Sabih DURALI General ManagerWyndham Grand İzmir Özdilek