The property, villas, pools, and grounds were beautiful, clean, and well maintained. The staff was accommodating and friendly.
Personally, we did not like how secluded it was, as it really does limit your overall experience. And although the hotel restaurant is a novel concept, it does unfortunately has a very limited menu, and it is a bit pricey, so if you are a picky eater or have kids under the age of 15, then you will definitely have some difficulties with food choices.
As stated, the area is very secluded, so if you want to go anywhere to shop, buy groceries, go to a swimmable beach, or do any sort of immersive tourist things in a foreign country, then I probably would not recommend this establishment. We used a trusted taxi driver, contacted through the hotel, who charged us $700 pesos daily (roughly $35USD) for round-trip to Zihuatanejo (about 20 minutes away) as well as to run errands like grocery shopping and 1-2 other stops in town). Although it is quite beautiful, it is more for people who want a secluded vacation in a tropical place, without any real exposure to the local culture or cuisine.
Mexico is a beautiful county, rich in culture, but it is very sad to see how hard it is for the people there to get by - especially with the need for fully outfitted Mexican Marines patrolling the streets in order to deter all of the crime there, especially against foreign tourists. It was jarring at times, even for us, and we are from a rougher part of SoCal.