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Krystal Ixtapa

Star Rating
3 out of 5

Information

Reviews

3.4 / 5
848 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • All-inclusive

Map

What's nearby

  • Popular Location
    El Palmar Beach
    1 min walk
  • Popular Location
    Delfiniti
    6 min walk
  • Popular Location
    Magic World Aquapark
    8 min walk
  • Airport
    Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    17 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Deluxe Room

    3.6/5 guest room rating

    Room Amenities

    • Sleeps 4
    More details
  • Deluxe Room, Ocean View

    3.6/5 guest room rating

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Superior Room, 2 Double Beds, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Room (Krazy Super Saver)

    Room Amenities

    • Sleeps 3
    More details

About this area

Ixtapa

Krystal Ixtapa is located on the beach and in a walkable area with good shopping. The area's natural beauty can be seen at El Palmar Beach and La Ropa Beach. Travelling with kids? Consider Magic World Aquapark and Delfiniti.

What's nearby

  • Popular Location
    El Palmar Beach - 1 min walk
  • Popular Location
    Delfiniti - 6 min walk
  • Popular Location
    Magic World Aquapark - 8 min walk
  • Popular Location
    Marina Ixtapa - 14 min walk
  • Popular Location
    Marina Ixtapa Golf Club - 21 min drive

Getting around

  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) - 17 min drive

About this property

Krystal Ixtapa

3-star resort on the beach, near El Palmar Beach
Spend the day playing on the beach then return to dine at one of Krystal Ixtapa's 3 restaurants. All 255 rooms offer balconies, room service and TVs with cable channels. Hairdryers, safes and showers are among the other amenities that guests will find.
Krystal Ixtapa offers 255 forms of air-conditioned accommodation with a safe and a hairdryer. Rooms open to balconies. Televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

All-inclusive details

All-inclusive room rates at Krystal Ixtapa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Policies

Check-in

Check-in between 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

Payment types at the property

Mastercard
American Express
Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Pool access available from 9 AM to 8 PM Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Krystal Ixtapa Resort

Property amenities

Internet

  • Available in all rooms: Free Internet access
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Breakfast available for a fee daily
  • 3 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • Aerobics classes
  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Playground
  • Shopping
  • Volleyball

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • In-room childcare (surcharge)
  • Outdoor pool
  • Playground
  • Supervised childcare/activities (surcharge)
  • Waterslide

Conveniences

  • Lift
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Meeting rooms
  • Conference space

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 27-inch TV
  • TV channels

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Nearby things to do

Activities

  • Bike hire
  • Golf
  • Hiking/biking trails
  • Mountain biking
  • Parasailing
  • Sailing
  • Scooter/moped hire
  • Scuba diving
  • Snorkelling
  • Surfing/boogie boarding
  • Waterskiing
  • Windsurfing
3.4

Guest rating

5 - Excellent
141
4 - Good
306
3 - Okay
229
2 - Mediocre
108
1 - Poor
64
3.6
Cleanliness
3.7
Service and Staff
3.6
Amenities
3.2
Property condition

5/5 Excellent

Stayed 3 nights in Oct. 2019

2/5

Stayed 3 nights in Sep. 2019

4/5 Good

The property is well maintained. The location is very good, close to shops and restaurants. Although the hotel was full capacity it didn’t feel crowded. My favorite part of the hotel was the staff. They were all extremely helpful and you can tell they appreciate their guest.

Stayed 1 night in Aug. 2019

4/5 Good

It’s old need a lot of maintenance but location it’s good

Stayed 5 nights in May 2019

3/5

I did not like the food and the drinks much less. Asked for a Pina Colada and was absolutely horrible. Only ate breakfast. I do not recommend at all.

Stayed 2 nights in Jun. 2019

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