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Overview of Krystal Ixtapa

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Guest reviews

3.4 / 5
950 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • All-inclusive

Map

What's nearby

AirportIxtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)17 min drive

Choose dates to view prices

Free cancellation on all rooms

Book with confidence knowing you'll have flexibility if plans change.

  • King Vista al Jardín o Alberca

    King Vista al Jardín o Alberca

    Room amenities

    • 365 sq ft
    • Sleeps 4
    More details
  • King vista al mar

    King vista al mar

    Room amenities

    • 365 sq ft
    • Ocean view
    • Sleeps 4
    More details
  • Room (Krazy Super Saver)

    Room (Krazy Super Saver)

    Room amenities

    • 365 sq ft
    • Sleeps 3
    More details
  • Superior King Vista al Mar

    Superior King Vista al Mar

    Room amenities

    • 365 sq ft
    • Ocean view
    • Sleeps 4
    More details
  • Estándar Vista al jardín o Alberca

    Estándar Vista al jardín o Alberca

    Room amenities

    • 365 sq ft
    • Sleeps 4
    More details
  • Estandar vista al mar

    Estandar vista al mar

    Room amenities

    • 365 sq ft
    • Ocean view
    • Sleeps 4
    More details
  • Superior Vista al Mar

    Superior Vista al Mar

    Room amenities

    • 365 sq ft
    • Ocean view
    • Sleeps 4
    More details

About this area

Ixtapa

Located in Ixtapa, Krystal Ixtapa is on the beach. The area's natural beauty can be seen at El Palmar Beach and La Ropa Beach. Travelling with kids? Consider Magic World Aquapark and Delfiniti.

Popular Location

What's nearby

  • El Palmar Beach - 1 min walk
  • Delfiniti - 6 min walk
  • Magic World Aquapark - 8 min walk
  • Marina Ixtapa - 14 min walk
  • Marina Ixtapa Golf Club - 21 min drive

Getting around

  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) - 17 min drive

About this property

Krystal Ixtapa

3-star resort on the beach, near El Palmar Beach
Spend the day playing on the beach then return to dine at one of Krystal Ixtapa's 3 restaurants. All 255 rooms offer balconies, room service and TVs with cable channels. Hairdryers, safes and showers are among the other amenities that guests will find.
Krystal Ixtapa offers 255 forms of accommodation with a safe and a hairdryer. Rooms open to balconies. Cable televisions are provided. Bathrooms include a shower and complimentary toiletries. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

All-inclusive details

All-inclusive room rates at Krystal Ixtapa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

Available in all rooms: Free Internet access
Available in some public areas: Free WiFi

Parking and public transport

Free self parking

Food and drink

Buffet breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: MXN 220 for adults and MXN 110 for children
3 restaurants
2 bars/lounges and 1 poolside bar
Room service available

Things to do

Aerobics classes
Children's pool
Fitness centre
Outdoor pool
Playground
Shopping
Volleyball

Family friendly

Babysitting/childcare (surcharge)
Children's pool
Dry-cleaning service
In-room childcare (surcharge)
Outdoor pool
Playground
Supervised childcare/activities (surcharge)
Waterslide

Conveniences

Lift
Gift shop/newsstand
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

English
Spanish

Business services

Meeting rooms
Conference space

Outdoors

Beach loungers
Beach umbrellas
Beachfront location
Garden

More

Beach towels
Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains

Bathroom

Free toiletries
Hairdryer
Shower

Entertainment

27-inch TV
TV channels

Outdoor space

Balcony

More

Connecting rooms available
Desk
Iron/ironing board
Safe

Policies

Check-in

Check-in between 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Property payment types

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MXN 220 for adults and MXN 110 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Pool access available from 9 AM to 8 PM Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Krystal Ixtapa Resort
All reviews

Guest reviews

3.4

Guest rating

5 - Excellent
169
4 - Good
344
3 - Okay
249
2 - Mediocre
120
1 - Poor
68
3.6
Cleanliness
3.7
Service and Staff
3.6
Amenities
3.2
Property condition

1/5

    This traveller didn’t leave comments with their review
    Stayed 7 nights in Mar. 2020

    3/5

    • Disliked: Cleanliness

    the hotel is ok, on the understanding that it is a little old. When checking inn I had a couple of discrepancies, but without delay everything was resolved by paying a little more than agreed. in general everything ok.

    Stayed 4 nights in Mar. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 3 nights in Mar. 2020

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 16 nights in Feb. 2020

      4/5 Good

        This traveller didn’t leave comments with their review
        Stayed 3 nights in Feb. 2020