Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)27 min drive
Choose dates to view prices
About this area
Located in Ixtapa, Krystal Ixtapa is on the beach. The area's natural beauty can be seen at El Palmar Beach and Ixtapa Island. Traveling with kids? Consider Magic World Aquapark and Delfiniti. Discover the area's water adventures with jet skiing and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.
Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 27 min drive
Emilio's Pizza — 7 min walk
Bistro Soleiado — 7 min walk
Deborah's Restaurant — 9 min walk
Ruben's Hamburgers — 9 min walk
Casa Morelos — 10 min walk
About this property
3-star resort on the beach, near El Palmar Beach
Spend the day playing on the beach then return to dine at one of Krystal Ixtapa's 3 restaurants. All 255 rooms offer balconies, room service, and TVs with cable channels. Other amenities available to guests include down comforters, hair dryers, and safes.
Krystal Ixtapa offers 255 accommodations with safes and hair dryers. Rooms open to balconies. Beds feature down comforters. Cable television is provided. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
All-inclusive room rates at Krystal Ixtapa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Social distancing measures in place
Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
Available in all rooms: Free Internet access
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Buffet breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: MXN 220 for adults and MXN 110 for children
2 bars/lounges and 1 poolside bar
Room service available
Things to do
In-room child care (surcharge)
Supervised childcare/activities (surcharge)
24-hour front desk
Dry cleaning service
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property offers onsite health screenings for COVID-19. There is no charge for rapid antigen departure screenings for US citizens (up to 2 guests per booking) staying 3 nights or more. PCR screening for COVID-19 is available for a surcharge. Guests should contact the concierge upon arrival to schedule departure health screenings.
Renovations and closures
The property is closed between April 07 and May 31.
Staffed front desk
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Fee for buffet breakfast: MXN 220 for adults and MXN 110 for children (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 9 AM to 8 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Krystal Ixtapa Resort
Krystal Hotel Ixtapa
Krystal Ixtapa Hotel Ixtapa
Nh Krystal Hotel Ixtapa
Nh Krystal Ixtapa
Nh Krystal Resort Ixtapa
Krystal Ixtapa Hotel
Krystal Ixtapa Resort
Krystal Ixtapa Ixtapa
Krystal Ixtapa Resort Ixtapa
Frequently asked questions
Yes, Krystal Ixtapa offers free cancellation on select room rates, because flexibility matters! Please refer to Krystal Ixtapa cancellation policy on our site for more details about any exclusions or requirements.
As of Jun 24, 2021, prices found for a 1-night stay for 2 adults at Krystal Ixtapa on Jul 8, 2021 start from CA $111, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Yes, this property has an outdoor pool and a children's pool. Pool access is from 9 AM–8 PM.
No, pets are not allowed at this property.
Self parking is free at this property.
Check-in is from 4:00 PM - midnight.
Check-out is at noon.
Some rate plans available at this property are all-inclusive.
Nestled on the beach, this Ixtapa resort is within 1 mi (2 km) of Delfiniti and El Palmar Beach. Marina Ixtapa and Magic World Aquapark are also within 15 minutes.
El hotel, la comida, los cuartos, la alberca, playa todo esta perfecto, solo si el check out es a las 12 de dia, creo podrian cambiar la hora del check in que tienen a las 4, a las 2 o 3, pero todo esta perfecto