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Reviews

37 reviews

Amenities

  • Pool
  • Free parking
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Magic World Aquapark
    2 min walk
  • Popular Location
    El Palmar Beach
    5 min walk
  • Popular Location
    Delfiniti
    13 min walk
  • Airport
    Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    18 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Senior Suite, 1 Bedroom

    Room Amenities

    • Sleeps 4
    More details
  • Studio, 1 Queen Bed

    Room Amenities

    • Sleeps 2
    More details

About this area

Ixtapa

Located in Ixtapa, Ixtapa Palace Resort is in the city centre and near the beach. The area's natural beauty can be seen at El Palmar Beach and Zihuatanejo Bay. Travelling with kids? Consider Magic World Aquapark and Delfiniti.

Popular Location

What's nearby

  • Magic World Aquapark - 2 min walk
  • El Palmar Beach - 5 min walk
  • Delfiniti - 13 min walk
  • Ixtapa Golf Course - 19 min walk
  • Marina Ixtapa Golf Club - 19 min drive

Getting around

  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) - 18 min drive

About this property

Ixtapa Palace Resort

3-star, family-friendly resort, walk to El Palmar Beach
A restaurant, an outdoor pool and a nightclub are available at this smoke-free resort. Self parking is free. Additionally, a fitness centre, a bar/lounge and a swim-up bar are on-site. All 210 rooms feature kitchenettes with fridges and microwaves, plus balconies and sofa beds. Other amenities available to guests include separate sitting areas, satellite TV and coffee/tea makers.
Ixtapa Palace Resort offers 210 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a safe and coffee/tea makers. Rooms open to balconies. This accommodation has separate sitting areas and is furnished with unspecified sofa beds. Accommodation at this 3-star resort has kitchenettes with fridges, microwaves and kitchenware and utensils.
Bathrooms include a shower. Televisions come with satellite channels. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in some public areas: WiFi (surcharge)

Parking and public transport

Free self parking

Food and drink

Cooked-to-order breakfast available for a fee daily 7 AM–11 AM
1 restaurant
1 swim-up bar, 1 poolside bar and 1 bar

Things to do

Aerobics classes
Basketball
Fitness centre
Mini golf
Motorised watercraft
Nightclub
Outdoor pool
Playground
Racquetball/squash
Sauna
Spa services
Tennis

Family friendly

Free babysitting/childcare
Kitchenette
Laundry facilities
Microwave
Mini golf
Outdoor pool
Playground
Fridge
Sofa bed

Conveniences

Lift

Guest services

24-hour front desk
Daily housekeeping
Hair salon
Laundry facilities
Porter
Tour/ticket assistance

Languages spoken

English
Spanish

Outdoors

Garden
Picnic area
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Ceiling fan
Sofa bed

Bathroom

Shower

Entertainment

satellite channels

Food and drink

Coffee/tea maker
Cookware/dishes/utensils
Kitchenette
Microwave
Fridge

Outdoor space

Balcony

More

Access via exterior corridors
Safe
Separate sitting area

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Property payment types

Mastercard
Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

No pets or service animals are allowed at this property.

Property is also known as

  • Ixtapa Palace
  • Palace Magic World Hotel Ixtapa
  • Palace Magic World Ixtapa
  • Ixtapa Palace Magic World Hotel Playa La Ropa
2.7

Guest rating

5 - Excellent
5
4 - Good
5
3 - Okay
9
2 - Mediocre
9
1 - Poor
9
3.2
Cleanliness
3.0
Service and Staff
4.0
Amenities
2.3
Property condition

2/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The reality differs broadly from the advertisement

It was a bad experience because the information here regarding the premises differs broadly compared to the actual thing. It's an old building with little or non improvements at all. The A/C didn't work correctly. Sometimes it switched by itself to hot instead of being cool because of the city's extreme warm whether. There're to many bugs inside the rooms, specifically ants everywhere. The kitchenette doesn't have a stove top. They only provide a microwave oven and a coffee maker and a sink.

Stayed 5 nights in Aug. 2019

2/5

  • Disliked: Property conditions & facilities, room comfort

The reality was fast from what it's advertised

The description of the resort here differs broadly from what in reality is. It's an old building with little improvements. The kitchenette doesn't have a stove top. It just have a coffee maker and a microwave oven. Therefore, in my case, I had to spend a lot of money in prepared meals. There are too many bugs inside the rooms, such as ants. The air conditioner several times switched itself from cool to hot air. So, the technician has to make several trips to fix it. They don't provide with an air conditioner remote control. Therefore, the room's temperature is fixed to 24°C. I don't think I'll back to this premises again for a vacation.

Stayed 5 nights in Aug. 2019

1/5

    This traveller didn’t leave comments with their review
    Stayed 1 night in Mar. 2019

    1/5

      This traveller didn’t leave comments with their review
      Stayed 1 night in Mar. 2019

      1/5

        This traveller didn’t leave comments with their review
        Stayed 1 night in Mar. 2019

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