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Featured image
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
Balcony
Terrace/patio

Guest reviews

4.5 out of 5 Wonderful
147 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationLa Ropa Beach1 min walk
Popular LocationLa Madera Beach5 min walk
Popular LocationKioto Plaza12 min walk
AirportIxtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)19 min drive

Choose dates to view prices

  • Studio Suite

    4.8/5 guest room rating

    Room amenities

    • 850 sq ft
    • Sleeps 2
    More detailsStudio Suite
  • Standard Villa, 1 Bedroom

    4/5 guest room rating

    Room amenities

    • 600 sq ft
    • Sleeps 4
    More detailsStandard Villa, 1 Bedroom
  • Standard Villa, 1 Bedroom (2 Bath)

    4.6/5 guest room rating

    Room amenities

    • 1279 sq ft
    • Sleeps 4
    More detailsStandard Villa, 1 Bedroom (2 Bath)
  • Standard Villa, 1 Bedroom, Ocean View (Two Bath)

    4.8/5 guest room rating

    Room amenities

    • 1279 sq ft
    • Ocean view
    • Sleeps 4
    More detailsStandard Villa, 1 Bedroom, Ocean View (Two Bath)
  • Standard Villa, 2 Bedrooms

    5/5 guest room rating

    Room amenities

    • 1849 sq ft
    • Sleeps 6
    More detailsStandard Villa, 2 Bedrooms

About this area

Zihuatanejo

Located in Zihuatanejo, Embarc Zihuatanejo is on the beach. Travellers eager for a bit of culture can stop by Archaeological Museum of the Great Coast, while those wishing to experience the area's natural beauty can explore Zihuatanejo Bay and La Ropa Beach. Travelling with kids? Don't miss Delfiniti. With kayaking, parasailing and windsurfing nearby, you'll find plenty of adventures in the water.

Visit our Zihuatanejo travel guide
Map
Popular Location

What's nearby

  • La Ropa Beach - 1 min walk
  • La Madera Beach - 5 min walk
  • Kioto Plaza - 12 min walk
  • Principal Beach - 16 min walk
  • Municipal Market - 17 min walk

Getting around

  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) - 19 min drive

Restaurants

  • Zi Restaurant and Bar — 1 min walk
  • Surf Club — 1 min walk

About this property

Embarc Zihuatanejo

Upscale resort on the beach, with 2 outdoor swimming pools
Spend the day playing on the beach then return to dine at one of Embarc Zihuatanejo's 2 restaurants. All 73 rooms feature kitchenettes with fridges and microwaves, plus complimentary wireless Internet access and TVs with satellite channels. Guests will also find balconies or patios, premium bedding and coffee/tea makers.
Embarc Zihuatanejo offers 73 forms of air-conditioned accommodation with a safe and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. Satellite televisions are provided. Accommodation at this 4-star resort has kitchenettes with fridges, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply).

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of SafeHome (VRMA - USA), SafeStay (AHLA - USA) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Limited parking spaces
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 2 restaurants
  • 1 swim-up bar, 1 poolside bar and 1 bar

Things to do

  • 2 outdoor pools
  • Children's pool
  • Fitness centre
  • Spa services
  • Surfing/boogie boarding

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Fridge
  • Supervised childcare/activities (surcharge)

Conveniences

  • No lifts

Guest services

  • 24-hour front desk
  • Laundry facilities
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • Business centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Massage - on the beach
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Linens
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchenette
  • Microwave
  • Fridge

Outdoor space

  • Balcony or patio

More

  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in between 4:00 PM and midnight
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to get details
Please be advised that the property neighboring Embarc Zihuatanejo called Sotavento has started construction and demolition work. Please be aware that this may generate noise, dust and there is heavy machinery and excavation taking place. We do not have information on the duration of this work.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: MXN 582.32 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: MXN 725 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser
Contactless check-out is available
The property affirms that it adheres to the SafeHome (VRMA - USA) sanitisation guidelines; the SafeStay (AHLA - USA) sanitisation guidelines; the Safe Travels (WTTC - Global) sanitisation guidelines; and the Sanitary Protocol (UNPLV - France) sanitisation guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Club Intrawest Zihuatanejo Hotel
Club Intrawest Hotel
Club Intrawest Zihuatanejo
Embarc Zihuatanejo Hotel
Embarc Hotel
Club Intrawest - Zihuatanejo Hotel Zihuatanejo
Intrawest Zihuatanejo
Hotel Intrawest Zihuatanejo
Embarc Zihuatanejo By Diamond Resorts
Club Intrawest – Zihuatanejo
Club Intrawest - Zihuatanejo Hotel
Embarc Zihuatanejo Resort
Hotel Intrawest Zihuatanejo
Intrawest Zihuatanejo
Embarc Zihuatanejo Resort
Embarc Zihuatanejo Zihuatanejo
Embarc Zihuatanejo Resort Zihuatanejo

Frequently asked questions

Can I cancel my reservation for free at Embarc Zihuatanejo and receive a full refund?
Yes, Embarc Zihuatanejo offers free cancellation on select room rates, because flexibility matters! Please refer to Embarc Zihuatanejo cancellation policy on our site for more details about any exclusions or requirements.
Does this resort have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is this resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at this resort?
Self-parking is free at this property.
What time is check-in at Embarc Zihuatanejo?
Check-in is from 4:00 PM to midnight.
What time is check-out at this resort?
Checkout is at 10:00 AM.
Does this resort provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MXN 725 per vehicle, one way, applies.
Where is Embarc Zihuatanejo located?
Nestled on the beach, this Zihuatanejo resort is just steps away from Zihuatanejo Bay and La Ropa Beach. Municipal Market and Archaeological Museum of the Great Coast are also within 1 mi (2 km).

Guest reviews

Overall score and ratings for Embarc Zihuatanejo

4.5
Wonderful
147 reviews
5 - Excellent
100
4 - Good
34
3 - Okay
8
2 - Mediocre
2
1 - Poor
3
4.6
Cleanliness
4.7
Service and Staff
4.5
Amenities
4.5
Property condition
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Almost every room has an ocean view! Room decoration was tasteful & everything very clean. Staff was very friendly and helpful.

Stayed 1 night in Mar 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked the rustic look of the property and the landscaping. The access to the lovely outdoors even while showering is unique! Stair climbing was an issue some days but it is good exercise.

Stayed 6 nights in Dec 2019
4.0 out of 5 Good
    This traveller didn’t leave comments with their review
    Stayed 2 nights in Jan 2020
    5.0 out of 5 Excellent
      This traveller didn’t leave comments with their review
      Stayed 5 nights in Dec 2019
      5.0 out of 5 Excellent
      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      This Hotel is great if you want to stay close to the beach as you can walk down to beach straight from the Hotel. The building itself can be confusing to get around but it’s not so bad.

      Stayed 4 nights in Oct 2019