Spa

Reviews of Casa Kau-Kan

2.5 out of 5
Casa Kau-Kan
Playa Larga, Zihuatanejo, GRO

Reviews

8.2

Very good

Rating 10 - Excellent. 15 out of 35 reviews" "
Rating 8 - Good. 12 out of 35 reviews" "
Rating 6 - Okay. 5 out of 35 reviews" "
Rating 4 - Poor. 2 out of 35 reviews" "
Rating 2 - Terrible. 1 out of 35 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the oceanfront property! Breakfast was as wonderful!
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found Casa Kua-Kan to be well-designed and beautifully appointed. There was never a problem with the reservation, the accommodation or any aspect of the stay. The Spanish-speaking staff were super-accommodating of anything needed during my stay. The beach and village around Playa Larga are tranquil for sure.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting with a panoramic view of the beach and ocean was fabulous. For our short time there, 3 days, the remoteness was wonderful. For a much longer stay, that could be an issue in terms of transportation (no buses) for shopping.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super quiet with empty beach. Swimming can be tricky as waves are big
Stayed 7 nights in Jan 2019

8/10 Good

Daniel, Sebring, FL

Liked: Property conditions & facilities
Disliked: Staff & service
A place close to the beach
Nice place. Staff dont speak english and they dont try to learn at least the basic (few of them with 10 years). I translate for them. Like an staff you know more places to visit and things to do than a tourist. If a turist stay in my place i do my best to they enjoy. STAFF Aover there dont care about you.
Stayed 7 nights in Jan 2018

2/10 Terrible

Minkey, B.C.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BAD
There was no one there when we arrived, even though they had received a call 15 minutes before we were on the way. After nearly 1hour of waiting someone turned up without even an apolog and did not seem to care wether we were there or not. So we left and would "NEVER" return!
Stayed 1 night in Jan 2018

10/10 Excellent

Manuela, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing. IT was nice to be away from the noise, tv, radio and everyday hassle. The ocean breeze and the crash of the ocean waves were music to my ears and food for my soul!!! WE are already making plans to go back year!
Stayed 2 nights in Jun 2017

4/10 Poor

Brent

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poor lighting in the room.No bathro door, so no privacy when using the toilet.The one meal we had was terrible.The location is way out of town, felt isolated.Wi Fi was poor. Great beach but they recommend you don't swim in it because of the big waves.Make sure you bring your bug spray.If your looking for peace and quite , this is the place. On a scale of one to ten we would give it a five.

10/10 Excellent

Bob, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the beach
Es muy tranquilo. If you're not looking for a lot of distractions, this place is perfect. No bar, no TV, just the ocean and palm trees and a pool. On a beautiful stretch of uncrowded beach a few miles from town, perfect for just lounging around. The hotel offers breakfast and lunch but no dinner. Family-style restaurants within walking distance are great, but don't stay open late. It's not hard to get into the nearby town which offers a lot of activities, like snorkeling, scuba, kayaks and catamaran rentals, etc. Excellent restaurants and some nightlife in town, including a restaurant also called Kau Kan, owned by the same owner as the hotel.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location....quaint hotel, nice pool.
A truly quiet location on a fabulous beach. Be prepared for no staff who can speak English but are wonderful people. The dining option stops at 6 and there is no wifi although it can often be stolen from next door. Bars about 500 yards away on the beach.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very remote area and hotel.
We didn't expect the hotel to be so far from the restaurants, golf, and shopping. The room was nice but no TV, phone or other amenities. We were the only people in the hotel. Went to dinner at Kau Kan restaurant in Zihua and one cab driver would not take us back to the hotel. Long, dark road and someone had been robbed, he said. It was a scary ride back. The beach is nice; we only saw two other people on it. For the price, I expected more amenities and a nicer facility, although the rooms are nicely decorated. We only had breakfast there and it was ok, but nothing special. We would not go back.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a lovely place, when you get there.
It is off the beaten track but lovely when you get there. The staff were friendly and the food was great. Our room was spacious, comfortable and clean. We loved the pool, meals and the great view of the ocean. If you are looking for a very quiet get away with great food this is a good place.

10/10 Excellent

rodney, Pasco wa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxation
Very nice, very relaxing, we were one of two couples in the whole place. Staff was very attentive, no tv, no internet, this a place of relaxation! Pool was wonderful.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest staff of any hotel I've ever stayed at.
If you want to get away from it all, Casa Kau-Kan is the place! No TV, no WiFi, just a comfortable room right on the beach with the friendliest staff ever!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel did not have Internet. We were told when we booked that it did. We were expecting an important e-mail so had to take a taxi into town to Internet cafe.

8/10 Good

Casey de Raaf, Alberta

Liked: Cleanliness, property conditions & facilities
If you want peace and quiet this is definitely the place to go. The hotel and it,s staff were awesome. Found the price a little high but still worth every dollar.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena atención y trato del personal. Recomendable para quien busca relajarse, ya que hay pocos visitantes.
Stayed 1 night in Jul 2019

10/10 Excellent

DiegoOrtiz, CDMX

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
creo que debería ser mas atractivo el desayuno es muy sencillo
Stayed 3 nights in Oct 2019

6/10 Okay

RODOLFO, Morelia

Travelled with partner
Liked: Cleanliness
Está difícil el llegar al hotel, el camino es de terracería. El personal no es amable y ofrecen tarde el desayuno.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y el establecimiento con muy bonito.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente lugar, muy recomendable lugar tranquilo,
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Tranquilité,sourire,simplicité,paysage,convivialité.
Stayed 7 nights in Jan 2019

10/10 Excellent

María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me enamoré de casa Kau-kan, LIMPIA, LINDA, CÓMODA, FRENTE AL MAR, el personal super atento, ecologíca (cuenta con paneles solares). Definitivamente regreso.
Stayed 3 nights in Dec 2018
Response from Gerencia on Feb 1, 2019
Gracias por preferir Casa Kau Kan, para nosotros sera un plaser tenerlos de regreso.

10/10 Excellent

Tess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
personal muy amable y gentil, encontré toda la tranquilidad y paz que necesitaba, el mar a un paso, la alberca estaba demasiado fria sino eso hubiera hecho el plus. la comida deliciosa. Un miniparaíso sin ruidos y con la naturaleza alrededor , un lugar muy seguro. gracias al personal unos días de verdadero descanso..
Stayed 3 nights in Dec 2018
Response from Gerencia on Feb 1, 2019
Gracias por preferir Casa Kau Kan y gracias por sus comentarios y sugerencias.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Muy bien un poco de mantenimiento en baños y faltan amenidades
Stayed 2 nights in Nov 2018

6/10 Okay

Jorge, Guadalajara

Liked: Cleanliness, staff & service
Hotel en playa, mar abierto. Estilo rústico No tv, no sonido. Para llegar no es sencillo, al final camino de terracería, esta un poco escondido. No tiendas ni servicios cerca. Recomendable para descansar del ruido y la ciudad.
Stayed 1 night in Apr 2018

8/10 Good

Veronica, Guanajuato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SITIO PARA DESCANSAR
Hermoso hotel con una vista al mar preciosa, la alberca más apropiada para adultos que para niños. Sitio para descansar y disfrutar con la pareja, bien la habitación, el aire acondicionado y la limpieza.
Stayed 2 nights in Mar 2018

6/10 Okay

Miguel, Ciudad de Mexico

Disliked: Property conditions & facilities, room comfort
No lo recomiendo
Colchón viejo imposible dormir cómodamente, aire acondicionado dejo de funcionar por falta de mantenimiento.
Stayed 2 nights in Jan 2018

6/10 Okay

osea, GDL

Liked: Cleanliness
Disliked: Staff & service
Playa larga
Bien todo y excelentes vistas de las puestas de sol
Stayed 2 nights in Jan 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Sep 2017

8/10 Good

Leluska, Metepec

Liked: Staff & service
El hotel es excelente para ir a descansar
El hotel es muy buena opción para ir a descansar e ir a una playa y hotel que tiene pocos huéspedes, eso es lo mejor del hotel, la playa que es muy bonita y con poca gente. Solo podrían mejorar cosas como poner internet y un poco más de luz en las noches. Sin embargo todo estuvo bien durante nuestra estancia.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen espacio para mantenerte alejado del mundo
Excelente atención, pero hace falta mejores alimentos, es importante que aclaren lo alejado que están d lugares s¡donde uno pueda comer al igual q informar q están frente a mar abierto y no es aconsejable meterse. Aún así es un excelente lugar d verdear descanso, relajación. Nos dio la opción a mi pareja y a mi de entablar platicamos que ya extrañábamos. Y cualquier persona de ese pueblito dispuesto a llevarnos o ayudarnos por lo alejado, eso fue una gran experiencia.

8/10 Good

Katja

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel limpio y cómodo, directo en la playa
Lo recomiendo ampliamente. Es un hotel boutique muy sencillo, sin wifi y sin tv, justo lo que se necesita para pasar unas vacaciones muy unidas en familia