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Beach nearby, beach shuttle
Beach nearby, beach shuttle
Beach nearby, beach shuttle
2 outdoor pools, free pool cabanas, pool umbrellas

Guest reviews

4.8/5 Exceptional
344 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Pet Friendly
Air conditioning
Spa

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationQuieta Beach13 min walk
Popular LocationMarina Ixtapa7 min drive
Popular LocationCocodrilario28 min drive
AirportIxtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)29 min drive

Choose dates to view prices

  • Cliffside Ocean Front Suite

    4.9/5 guest room rating

    Room amenities

    • 580 sq ft
    • Ocean view
    • Sleeps 2
    More detailsCliffside Ocean Front Suite
  • Romance Deluxe Ocean Front Suite

    5/5 guest room rating

    Room amenities

    • 730 sq ft
    • Ocean view
    • Sleeps 2
    More detailsRomance Deluxe Ocean Front Suite
  • Cala de Mar Penthouse Master Suite

    Room amenities

    • 980 sq ft
    • Ocean view
    • Sleeps 2
    More detailsCala de Mar Penthouse Master Suite
  • Family Adjoining Suites

    Room amenities

    • 1348 sq ft
    • Ocean view
    • Sleeps 4
    More detailsFamily Adjoining Suites

About this area

Ixtapa

Located in Ixtapa, Cala de Mar Resort & Spa Ixtapa is in the suburbs and on the boardwalk. The area's natural beauty can be seen at Ixtapa Island and Linda Beach. Magic World Aquapark and Delfiniti are also worth visiting. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.

Visit our Ixtapa travel guide
Map
Popular Location

What's nearby

  • Quieta Beach - 13 min walk
  • Marina Ixtapa Golf Club - 4 min drive
  • Marina Ixtapa - 7 min drive
  • Cuachalalate Beach - 20 min drive
  • Cocodrilario - 28 min drive

Getting around

  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) - 29 min drive

Restaurants

  • Las Rocas — 1 min walk
  • Seafood Market — 1 min walk

About this property

Cala de Mar Resort & Spa Ixtapa

5-star luxury hotel near Ixtapa Island
3 restaurants, 2 outdoor pools and a full-service spa are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site. All 54 rooms boast private plunge pools, and offer free WiFi and lanais. 24-hour room service and premium bedding are standard, as are LCD TVs with satellite channels.
Cala de Mar Resort & Spa Ixtapa offers 54 forms of accommodation which are accessible via exterior corridors and feature private plunge pools and a safe. Rooms open to lanais. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 19 kilometers
  • Beach shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–noon: MXN 30 for adults and MXN 30 for children
  • 3 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Designer shops
  • Free bike hire
  • Full-service spa
  • Motorised watercraft
  • Private picnics
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Computer station
  • Conference space (982 square feet)

Outdoors

  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 5 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Ceiling fan
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Lanai

More

  • Access via exterior corridors
  • Desk
  • Phone
  • Private plunge pool
  • Safe
  • Turndown service

Policies

Check-in

Check-in between 8:00 AM and 6:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements
Guests are required to contact the property to make check-in arrangements.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 60 per pet, per night
Dogs only
1 per room (up to 15 lb/7 kg)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for MXN 98.0 per night.

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: 10 per cent of room rate
The resort fee includes:
  • Pool access
  • Fitness centre access
  • Internet access
  • In-room safe
  • In-room coffee
  • Concierge/Valet service
  • Parking
  • Lending library access
  • Housekeeping

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: MXN 30 for adults and MXN 30 for children (approximately)
  • Airport shuttle fee: MXN 180 per vehicle (roundtrip)
  • Pet fee: MXN 60 per pet, per night
  • Air conditioning is available for an additional fee
  • Rollaway bed fee: MXN 98.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Cala Mar Resort Ixtapa
Cala Mar Resort
Cala Mar Ixtapa
Cala Mar
Capella Ixtapa Hotel Ixtapa
Capella Ixtapa Zihuatanejo
Capella Ixtapa Hotel Zihuatanejo
Capella Ixtapa Resort Spa

Frequently asked questions

Can I cancel my reservation for free at Cala de Mar Resort & Spa Ixtapa and receive a full refund?
Yes, Cala de Mar Resort & Spa Ixtapa offers free cancellation on select room rates, because flexibility matters! Please refer to Cala de Mar Resort & Spa Ixtapa cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Cala de Mar Resort & Spa Ixtapa?
As of Aug 12, 2020, prices found for a 1-night stay for 2 adults at Cala de Mar Resort & Spa Ixtapa on Aug 13, 2020 start from CA $330, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this hotel have a pool?
Yes, this property has 2 outdoor pools.
Is Cala de Mar Resort & Spa Ixtapa pet-friendly?
Yes, Cala de Mar Resort & Spa Ixtapa allows dogs (limit 1 per room) with a maximum weight of up to 7 kg per pet. There's a fee of MXN 60 per pet, per night.
How much is parking at this hotel?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 8:00 AM to 6:00 PM.
What time is check-out at this property?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MXN 180 per vehicle, roundtrip, applies.
Where is this property located?
Situated on the boardwalk, this luxury hotel is within 1 mile (2 km) of Quieta Beach and Ixtapa Island. Linda Beach is 1.5 mi (2.4 km) away.

Guest reviews

Overall score and ratings for Cala de Mar Resort & Spa Ixtapa

4.8
Exceptional
5 - Excellent
288
4 - Good
43
3 - Okay
8
2 - Mediocre
4
1 - Poor
1
4.8
Cleanliness
4.9
Service and Staff
4.7
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 10 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Super clean, service was excellent, beautiful property!

Stayed 3 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is an amazing property with a beautiful view, lots of privacy, and truly excellent food. It was a dream vacation. We did a cooking class with the Chef and he was wonderful. The fine dining restaurant is highly recommend.

Stayed 9 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Trip

Cala de Mar was amazing. From the minute we arrived until we sadly had to depart. The staff are truly amazing & very accommodating. The food was delicious. We had an amazing meal at the Seafood Market. So romantic. Secluded location with stunning views and excellent privacy.

Stayed 4 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The view from the room on the 6th Floor as well as the Penthouse was amazing! The food from room service was delicious and the customer service and attention to detail is outstanding. The staff literally wait on you hand and foot.

Stayed 3 nights in Mar 2020