- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been coming to Ixtapa for over 20 years and was not aware this property was even here. We have always stayed south of the Marina on the hotel "strip". I was very pleased with this resort and I have been to many others so I feel qualified to give my opinion. Food quality at buffets can be challenging for resorts and I thought the Azul food quality was above average. The sit down restaurants were nice too and the menus had varied cuisine. I enjoyed every meal. We were a little turned off with the restaurant reservation process that limited us to only 3 nights but we made do. Hotel staff were extremely nice and accommodating, both wait staff and room cleaning service. The towels and wash clothes in the room were very rough. We would have preferred softer towels for drying off after all day sun from being around the fabulous pool. 2 separate levels with fountains and tanning shelves. We never had any problems finding chairs around the pool, a problem at many other resorts. It was right on the ocean, beautiful beach and all rooms boats an ocean view. We were on the 7th floor and the view was just fantastic. Overall, on a scale of 1 to 5, I would rate this resort a 4.5.