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Azul Ixtapa Beach Resort and Convention Center - All Inclusive

Star Rating
3.5 out of 5

Information

Reviews

4.2 / 5Very Good
466 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Quieta Beach
    4 min walk
  • Popular Location
    Cocodrilario
    9 min walk
  • Popular Location
    Linda Beach
    9 min walk
  • Airport
    Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    24 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Deluxe Room, Beach View

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Superior Room, Beach View

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Deluxe Room, 1 Bedroom, Beach View

    Room Amenities

    • Beach view
    • Sleeps 1
    More details
  • Superior Room, 1 Bedroom, Beach View

    Room Amenities

    • Beach view
    • Sleeps 1
    More details

About this area

Ixtapa

Located in Ixtapa, Azul Ixtapa Beach Resort and Convention Center - All Inclusive is on the beach. The area's natural beauty can be seen at Ixtapa Island and Linda Beach. Travelling with kids? Consider Magic World Aquapark and Delfiniti. Our guests appreciate the resort's quiet location.

What's nearby

  • Popular Location
    Quieta Beach - 4 min walk
  • Popular Location
    Cocodrilario - 9 min walk
  • Popular Location
    Linda Beach - 9 min walk
  • Popular Location
    Ixtapa Island - 9 min walk
  • Popular Location
    Coral Beach - 9 min walk

Getting around

  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) - 24 min drive

Restaurants

  • Where to eat
  • Costa Azul – Restaurant offering Mediterranean cuisine. Reservations required.
  • Oyster Bar – Restaurant offering seafood. Reservations required.
  • La Terraza – Buffet restaurant. Serves breakfast, lunch and dinner.
  • Plaza Mexicana – Buffet restaurant. Serves breakfast, lunch and dinner.

About this property

Azul Ixtapa Beach Resort and Convention Center - All Inclusive

Catch some rays at the beach or spend the day relaxing at Azul Ixtapa Beach Resort and Convention Center - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants. All 400 rooms provide wireless Internet access (surcharge), room service (during limited hours) and TVs. Other amenities available to guests include coffee/tea makers, hairdryers and safes.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Policies

Check-in

Check-in between 3 PM - 6 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets not allowed

Property payment types

Important information

Fees

 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: MXN 150 per night (1-device limit, rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The all-inclusive plan includes all meals but only limited dining at specialty restaurants: 1 specialty dinner for stays of up to 4 nights; 2 specialty dinners for stays of up to 6 nights, and 3 specialty dinners for stays of up to 9 nights. Reservations are required. For more details, please contact the property using the information on the reservation confirmation received after booking.

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Property is also known as

  • Azul Ixtapa All Inclusive Beach Resort
  • Azul Ixtapa All Inclusive Beach
  • Azul Ixtapa All Inclusive Beach Resort Convention Center
  • Azul Ixtapa All Inclusive

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 150 per night)
  • Available in some public areas: Free WiFi
  • In-room WiFi has a 1-device limit

Parking and public transport

  • Free self parking
  • Free valet parking

Food and drink

  • 6 restaurants
  • 3 poolside bars, 3 bars/lounges and 1 swim-up bar
  • Room service available

Things to do

  • 3 outdoor pools
  • 2 outdoor tennis courts
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Mini golf
  • Nightclub
  • Playground
  • Shopping
  • Snorkelling
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Free children's club
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference space

Outdoors

  • Beachfront location
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Couples treatment room(s)
  • Facials
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility

More

  • Designated smoking areas
  • TV in reception

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Nearby things to do

Activities

  • Golf
  • Hiking/biking trails

Where to eat

  • Costa Azul – Restaurant offering Mediterranean cuisine. Reservations required.
  • Oyster Bar – Restaurant offering seafood. Reservations required.
  • La Terraza – Buffet restaurant. Serves breakfast, lunch and dinner.
  • Plaza Mexicana – Buffet restaurant. Serves breakfast, lunch and dinner.
  • Colores – Poolside buffet restaurant. Serves breakfast, lunch and dinner.
4.2

Very Good

5 - Excellent
204
4 - Good
179
3 - Okay
62
2 - Mediocre
9
1 - Poor
12
4.6
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.3
Property condition

5/5 Excellent

This traveller didn’t leave comments with their review
Stayed 3 nights in Aug. 2019

3/5

I wouldn't go again

I've never stayed on the pacific side of Mexico before, and I don't think I will again. Our stay was okay. We tend to go on a number of excursions, and I found the staff was not helpful in trying to get contact information, or details about trips. Also, when asking about different areas of the hotel, many concierge members didn't have the answers, nor did they bother finding them out for us. The cleaning and restaurant staff were predominantly friendly and helpful, but the reception staff was frustrating to deal with. My phone was stolen at the beginning of our trip and when I inquired about reporting it, or if there was a lost and found, they were dismissive. I moved my query to the concierge desk and they were equally as unconcerned or helpful. There was no support or concern for something that was a rather important item to have been stolen. It is a beautiful area, and there was a fair amount to do to keep the people in our group entertained. We had a night at the Oyster Bar a la carte - the waves crashed over the railing, soaking my daughter and I (and our dinners), and no one came to help. We had to request new meals and beverages. Basics: The pool area is well maintained. The food gets boring pretty quickly - it is the same in all the buffets every day The staff is not supportive, and certainly not proactive The beach is great for short bursts as there is no shade provided The beds are adequate, but not good The lobby bar doesn't open until 4 - even for pop/tea

Stayed 7 nights in Apr. 2019

4/5 Good

The property was very clean and had good restaurants to eat at. We had a great housekeeper, Lorena, that did a wonderful job every day. The service at the restuarants was excellent. We really enjoyed the pool area and the childs waterplay area. There were only two things that we did not like. First, they had a group of individuals that were trying to sell you a timeshare type promotion. After the forth day of saying no, they stopped trying to do this. Also, they state that they have free wifi, but you don't have it in the rooms. If you want it you must pay for it. Everywhere else on the property its available.

Stayed 6 nights in Mar. 2019

5/5 Excellent

Excellent place to stay. Very safe! Good food, great staff!

Stayed 7 nights in Mar. 2019

4/5 Good

This traveller didn’t leave comments with their review
Stayed 4 nights in Mar. 2019

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