Title: Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=579360&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center Soak up sun-kissed memories with activities that thrill. Savor fresh flavors from multiple dining options in this oceanfront paradise. ## Photo gallery for Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center ![3 outdoor pools, pool umbrellas, sun loungers - Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center (Ixtapa)](https://images.trvl-media.com/lodging/1000000/580000/579400/579360/5525b699.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/3d654bad-51ad-4284-b0e1-7a65d5db4ed2-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Children's area - Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center (Ixtapa)](https://images.trvl-media.com/lodging/1000000/580000/579400/579360/5a482c3f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center (Ixtapa)](https://images.trvl-media.com/lodging/1000000/580000/579400/579360/9c9695cf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor wedding area - Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center (Ixtapa)](https://images.trvl-media.com/lodging/1000000/580000/579400/579360/ea81c75f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Nestled near Linda Beach, Azul Ixtapa Beach Resort and Convention Center - All Inclusive offers a beachfront haven with 2 poolside bars, a swim-up bar, and 5 on-site restaurants serving Mediterranean cuisine. Enjoy activities like sailing, kayaking, volleyball, archery and unwind at the gym or by the waterslide; guests rave about the helpful staff. ## Reviews 8.4 Very good ## Popular amenities - All-inclusive - Pet friendly - Parking included - Free WiFi - Restaurant ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=579360&PinnedHotelID=579360&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=579360&PinnedHotelID=579360&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=579360&PinnedHotelID=579360&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=579360&PinnedHotelID=579360&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=579360&PinnedHotelID=579360&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=579360&PinnedHotelID=579360&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=579360&PinnedHotelID=579360&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=579360&PinnedHotelID=579360&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Deluxe Room, Sea View ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/580000/579400/579360/8d85883e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Sea View 8.8 Excellent 29 reviews ### Highlights Air conditioning TV Separate bedroom Private bathroom Separate bathtub and shower Hair dryer Wardrobe or closet Desk - Sea view - 387 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Junior Room, 1 King Bed, Beach View ![Junior Room, 1 King Bed, Beach View](https://images.trvl-media.com/lodging/1000000/580000/579400/579360/3ffbe0d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room, 1 King Bed, Beach View 8.0 Very good 1 review ### Highlights Separate dining area Air conditioning TV Separate bedroom Private bathroom Separate bathtub and shower Hair dryer Daily housekeeping - Beach view - 861 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Room Deluxe with Sea View ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/580000/579400/579360/73cd71b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Deluxe with Sea View 8.0 Very good 1 review - 462 sq ft - Sleeps 4 ### View all photos for Double Room Standard with Sea View ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/580000/579400/579360/4f0e04d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard with Sea View 8.0 Very good 4 reviews - 387 sq ft - Sleeps 4 ### View all photos for Deluxe Room, Balcony, Sea View ![Deluxe Room, Balcony, Sea View](https://images.trvl-media.com/lodging/1000000/580000/579400/579360/d46ffe40.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Balcony, Sea View 8.0 Very good 14 reviews ### Highlights Balcony Air conditioning TV Separate bedroom Private bathroom Separate bathtub and shower Hair dryer Wardrobe or closet - Sea view - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Deluxe Room, 1 King Bed, Sea View ![Deluxe Room, 1 King Bed, Sea View](https://images.trvl-media.com/lodging/1000000/580000/579400/579360/6b2a8c53.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Sea View 8.0 Very good 1 review ### Highlights Balcony Air conditioning TV Separate bedroom Private bathroom Separate bathtub and shower Hair dryer Wardrobe or closet - Sea view - 387 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Junior Room, 2 Queen Beds, Sea View ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/580000/579400/579360/7a9d5704.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room, 2 Queen Beds, Sea View 10.0 Exceptional 3 reviews ### Highlights Balcony Separate dining area Air conditioning Free cribs/infant beds Kitchen Refrigerator TV Separate bedroom - Sea view - 1 bedroom - Sleeps 5 - 2 Queen Beds ### View all photos for Room Standard with Sea View ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/580000/579400/579360/da7bce41.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Sea View - 419 sq ft - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FIxtapa-Hotels-Azul-Ixtapa-Beach-Resort-And-Convention-Center-All-Inclusive.h579360.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FIxtapa-Hotels-Azul-Ixtapa-Beach-Resort-And-Convention-Center-All-Inclusive.h579360.Hotel-Information) ## About the area Located in Ixtapa, Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center is on the beach. While the natural beauty of Varadero Beach and Linda Beach can be enjoyed by anyone, those looking for an activity can check out Marina Ixtapa. Quieta Beach and El Palmar Beach are two other places to visit that come recommended. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. [Visit our Ixtapa travel guide](https://www.expedia.ca/Ixtapa.dx4176) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C17.67658%2C-101.64117&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=SMOgL3iGoWmKogdF0Yo-MfLmtxc=) Paseo Punta Ixtapa Lote 2, Zona Hotelera, Ixtapa, GRO, 40880 ### What's nearby - ![Linda Beach which includes landscape views and a sandy beach](https://images.trvl-media.com/place/6075766/bb284804-f19e-4993-8c43-d5274e8f5ff2.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Linda Beach 12 min walk \- 1.0 km - ![Quieta Beach featuring a beach, sailing and general coastal views](https://images.trvl-media.com/place/6075772/f04dabf7-0af2-4fbc-8a23-e360536239e7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quieta Beach 19 min walk \- 1.6 km - Playa Azul Grand 3 min walk \- 0.3 km - Playa Carey 7 min walk \- 0.6 km - Cocodrilario 10 min walk \- 0.9 km ### Getting around - Ixtapa - Zihuatanejo Intl. Airport (ZIH) 41 min drive ### Restaurants - Fisher's Ixtapa 9 min drive - Villa Linda Qualton 9 min walk - Bambu y Sakura 3 min walk - Flor de Agave 5 min walk - Restaurante Paraiso Escondido ## About this property ### Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center All-inclusive family-friendly property near Linda Beach Located close to Quieta Beach and Varadero Beach, Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center provides 2 poolside bars, a swim-up bar, and a terrace. This property is a great place to bask in the sun with a beachfront location, kayaking, and sailing. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Mediterranean cuisine. Enjoy the gym, as well as activities like archery and volleyball. Stay connected with free WiFi in public areas, with speed of 25+ Mbps, and guests can find other amenities such as shopping on site and mini golf. Other perks at this property include: - 3 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas - Free self parking - Tennis courts, wedding services, and table tennis - A 24-hour front desk, an off-leash area, and smoke-free premises - Guest reviews give top marks for the helpful staff Room features All 412 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like desk chairs and safes. Extra amenities include: - Bathrooms with separate tubs/showers and free toiletries - Wardrobes/closets, daily housekeeping, and desks ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Food and beverages All buffet and à la carte meals, snacks, and beverages included Room service during certain hours Dining availability limited at one or more venues Limited gourmet or à la carte dining ### Activities and facilities/equipment All onsite activities and use of facilities and equipment are included. ### Water activities Kayaking ### Land activities Bicycling Fitness facilities Tennis Volleyball ### Lessons/classes/games Aerobics Dancing Yoga ### Entertainment Onsite entertainment and activities Access to onsite nightclubs Onsite live performances Theme parties ## Similar properties ![Private beach](https://images.trvl-media.com/lodging/1000000/580000/576500/576421/bfc1f314.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Las Brisas Ixtapa Ixtapa - On private beach - Pool - Spa - All-inclusive 8.6 Excellent 1,624 reviews CA $165 CA $198 total includes taxes & fees Feb 25 - Feb 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=576421&PinnedHotelID=576421&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas](https://images.trvl-media.com/lodging/6000000/5390000/5383500/5383438/c6d4a73a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Azul Ixtapa Grand Resort Spa and Convention Center Ixtapa - 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Feb 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=4440978&PinnedHotelID=4440978&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9 AM to 8 PM, sun loungers](https://images.trvl-media.com/lodging/1000000/20000/15800/15760/49dad830.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Krystal Ixtapa All Inclusive Ixtapa - Pool - All-inclusive - Spa - Kids pool 7.4 Good 1,007 reviews CA $249 CA $298 total includes taxes & fees Mar 1 - Mar 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=15760&PinnedHotelID=15760&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/2000000/1640000/1636700/1636693/c166c75d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fontan Ixtapa Beach Resort - All Inclusive Ixtapa - Pool - All-inclusive - Kids pool - Waterslide 6.8 829 reviews CA $223 CA $267 total includes taxes & fees Mar 3 - Mar 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=1636693&PinnedHotelID=1636693&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/1000000/420000/417900/417830/1fa96cf3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Qualton Club Ixtapa - All Inclusive Ixtapa - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 446 reviews CA $164 CA $197 total includes taxes & fees Mar 12 - Mar 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=417830&PinnedHotelID=417830&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/12000000/11120000/11112900/11112832/ab67b28b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gamma Plaza Ixtapa Ixtapa - Pool - Spa - Kids pool - Parking included 8.6 Excellent 812 reviews CA $114 CA $137 total includes taxes & fees Mar 24 - Mar 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=11112832&PinnedHotelID=11112832&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=579360&PinnedHotelID=579360&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=579360,576421,5383438,14808227,690642) ## Property amenities ### Internet - Available in all rooms: WiFi (MXN 150 per 24-hour period) - In-room WiFi speed: 25+ Mbps - In-room WiFi has a 1-device limit - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - 2 poolside bars - 4 bars/lounges - 5 restaurants - A coffee shop/cafe - A swim-up bar - Snack bar/deli ### Restaurants on site - Colores - Costa Azul - La Terraza - Oyster Bar - Plaza Mexicana ### Things to do - 3 outdoor pools - Arcade/game room - Archery - Billiards/pool table - Children's pool - Free children's club - Gym - Kayaking - Mini golf - Playground - Sailing - Shopping - Table tennis - Tennis - Tennis lessons - Volleyball - Waterslide ### Family friendly - 3 outdoor pools - Arcade/game room - Children's pool - Free children's club - Laundry facilities - Lifeguards on site - Mini golf - Playground - Snack bar/deli - Waterslide ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Wedding services ### Business services - Conference center ### Outdoors - Garden - On the beach - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Smooth flooring in room - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 3 buildings - 9 floors - Lifeguards - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Towels provided ### Entertainment - 50-inch TV ### Food and drink - Limited room service ### More - Air conditioning - Desk - Desk chair - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 1549 per pet, per night Welcoming dogs only Food and water bowls, an off-leash area, pet-sitting services, and pet grooming services are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for in-room wireless internet: MXN 150 per 24-hour period (1-device limit, rates may vary) - Pet fee: MXN 1549 per pet, per night - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### Property is also known as Azul All Inclusive Azul Ixtapa Beach Resort Azul Ixtapa Beach Resort All Inclusive Ixtapa Beach Resort Resort Azul Azul Ixtapa All Inclusive Beach Resort Azul Ixtapa All Inclusive Beach Azul Ixtapa All Inclusive Beach Resort Convention Center Azul Ixtapa Beach Resort Azul Ixtapa Beach Hotel Azul Ixtapa Beach Resort and Convention Center Ixtapa Ixtapa Azul Ixtapa Beach Resort and Convention Center Hotel Hotel Azul Ixtapa Beach Resort and Convention Center Azul Ixtapa Beach Resort and Convention Center Ixtapa Azul Ixtapa All Inclusive Beach Resort Convention Center Azul Resort Azul Azul Ixtapa Beach Resort Convention Center All Inclusive ## Frequently asked questions ### Does Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center have a pool? ### How much does it cost to stay at Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center? ### Is Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center pet-friendly? ### How much is parking? ### What time is check-in at Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center? ### What time is check-out at Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center? ### Are there all-inclusive benefits at Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center? ### Where is Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.4 Location ### 8.8 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 465 8 - Good 309 6 - Okay 143 4 - Poor 43 2 - Terrible 43 ## Reviews ### 10/10 Excellent #### Jana Nov 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and spacious room, nice staff, family friendly. ##### Jana Stayed 7 nights in Nov 2025 ### 8/10 Good #### Terry Jan 31, 2026 Liked: Cleanliness, amenities, property conditions & facilities Nice room with great view on 19th floor. Very comfortable beds and a very spacious room and bath. Could use some in-room items like fridge, coffee, water bottles for a more complete set-up. Restaurant food for okay and pools were abundant and well maintained. Would be nice to have an adult area or private area to escape noise. Pool towel program seemed archaic especially when multiple rooms are sharing towels. Would stay here again if opportunity becomes available. ##### Terry Stayed 3 nights in Jan 2026 ### 6/10 Okay #### Krystal Dawn Dec 21, 2025 Liked: Staff & service, amenities Room plug ins didn't work and didn't have a fridge but still very beautiful location. Not very walkable to get down to the beach but the location is perfect. ##### Krystal Dawn Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Grisel Jul 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful location, great food, prompt service, and a kids pool playground. Perfect family getaway. ##### Grisel Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Alejandra Feb 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very Clean and Staff was very helpful, the food was great!! ##### Alejandra Stayed 2 nights in Feb 2025 ### 6/10 Okay #### Karen Jul 11, 2025 Overall I had a great time on trip. The wait staff throughout the whole stay was by far the best part of the stay. 100% super friendly, attentive, and especially one man Santos by the pool went above and beyond. H huh y were ñpfs ##### Karen Stayed 3 nights in Jul 2025 ### 6/10 Okay #### Kristen Apr 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was wonderful, resort was clean. Food options, especially for kids was very limited. ##### Kristen Stayed 7 nights in Mar 2025 ### 4/10 Poor #### Shannon Jan 24, 2026 Disliked: Cleanliness, amenities, property conditions & facilities So disappointed. We arrived at 5, and were taken to our rooms, but given no information about directions, how to get to the pool, restaurants, etc. Activity reservations and dinner restaurants both closed at 5, and all activity had to be reserved the day before, so despite spending two nights at the resort, we were unable to do any activities. The pool closes at 6, so the first day we had just gotten in and were told to get out because they were closing. There were roaches in our room- several including in the kitchen and bedroom, all alive (except the one that eat in the refrigerator). When we asked to change rooms, it took nearly half an hour, which was frustrating because we were exhausted and wanted to go to bed. The staff was all nice, but no directing at all as to what restaurants were open at what time, other things to do, etc. When the pool closed I asked what there was to do besides sit in our room and the staff said "nothing, really. " Roaches, none of the promised activities, and am overall awful experience. The staff was really nice, though. ##### Shannon Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Monica Apr 4, 2025 The food was good! The service was great. The beach wasn’t the greatest ##### Monica Stayed 4 nights in Mar 2025 ### 8/10 Good #### Alejandra Apr 21, 2025 Liked: Cleanliness, staff & service, amenities The property is very clean, food was good, pools were great! My girls had a great time. The only issue i had was that the hallway near my room smelled like drainage. ##### Alejandra Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Jesus May 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was excellent. Yaneli at Oyster Bar went out of her way to ensure our dinner experience was great. Miguel, Bryan, Rafael, and Roger and the cooks at Colores were friendly and attentive excellent service. Nayeli at the archery range was excellent as well. She made it fun and safe. Kudos to all the staff they made it a wonderful stay. ##### Jesus Stayed 4 nights in May 2025 ### 10/10 Excellent #### Elizabeth Mondragon Jun 11, 2024 Liked: Amenities I love the water park for the kids! We had such a fun and relaxing time ##### Elizabeth Mondragon Stayed 5 nights in Jun 2024 ### 10/10 Excellent #### Della Apr 10, 2024 Liked: Amenities Close to public area and beaches with markets, beachside eateries and markets. Crocodile and bird sanctuary. ##### Della Stayed 9 nights in Apr 2024 ### 10/10 Excellent #### Hilda Aug 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Enjoyed the fact that this truly an all inclusive resort. They had activities included! My favorite was the bike ride through the national park. The staff were all very kind and attentive. The shows at night were also great and different every night. Really enjoyed my stay! ##### Hilda Stayed 6 nights in Aug 2024 ### 8/10 Good #### Raul Mar 29, 2025 Liked: Amenities, property conditions & facilities All the people that works there were very nice and the food was good. The only bad experience was in the reception, with the receptionist at the time of checking in and also at the time of checking out they were not friendly and they have bad attitude. We didn’t feel welcome at that time. ##### Raul Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Elizabeth Sep 15, 2024 Liked: Cleanliness, staff & service Disliked: Amenities Staff, super nice only no valet parking and it was far away the parking, i was by myself... ##### Elizabeth Stayed 4 nights in Sep 2024 ### 8/10 Good #### Ellie Feb 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful resort, however I would not go back, the breakfast buffet was excellent but dinners were poor quality. The staff were lovely and kind but very little English speaking. Location was beautiful but far from any attractions. ##### Ellie Stayed 7 nights in Jan 2024 ### 8/10 Good #### Helia Jan 28, 2024 Liked: Cleanliness, staff & service \-We arrived at 1pm to the Hotel’s gate and they didn’t want to let us in if we didn’t pay $800 per person because “access” was until 1:30pm.—Many of the restaurants were closed. Staff was super nice, food was ok, nothing great but ok. ##### Helia Stayed 4 nights in Jan 2024 ### 8/10 Good #### Mireya Apr 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really love my stay at the Azul Resort. The only thing that I didn’t like was at the time of check in and also at the time of check out. The receptionists was rude and she didn’t made me feel welcome at time of my arrival. I made two reservations under my husband’s name and some how there was a confusion in the reservations. It came out to be that one of the reservations was under my son’s name. And he never did the reservations. I ended up getting another room. The rest of the staff was very friendly and courteous. ##### Mireya Stayed 2 nights in Mar 2025 ### 6/10 Okay #### Magdalia Jul 29, 2024 Liked: Staff & service Disliked: Property conditions & facilities Staff was very nice and food had good flavor. The property does need up keeping. Adult pool cement rock falling apart and broken. Definitely need’s repairing. Rooms did not have a mini fridge or coffee maker. No place to keep cold waters. Drinks were not provided in room. It was also very hard to get drinks at the swim up bar. Bartenders wouldn’t acknowledge you. ##### Magdalia Stayed 7 nights in Jul 2024 ### 6/10 Okay #### Karla Jan 5, 2024 Liked: Cleanliness, staff & service, amenities The property itself definitely needs some updating, there’s different restaurants available but they are by reservation only and depending on how long your stay is it determines the number of times you can visit a “speciality” restaurant. The pools even though they are decent size are extremely shallow for adults, wish there was Atleast one pool equipped for a grown adult. We had breakfast and one of the buffets and were told no mimosas only on the weekend, that seemed a little off. No room service and no stocked mini fridge. The staff was great though that’s something that I cannot complain about Fernando at check in time even though it was hectic really made things work for us. This is a pet friendly hotel so just be mindful of that you will hear dogs parking in common areas. ##### Karla Stayed 3 nights in Jan 2024 ### 4/10 Poor #### José Antonio May 7, 2025 Disliked: Amenities Disappointing Stay – Poor Check-In Process and Underwhelming Amenities Unfortunately, our experience at this resort did not meet expectations. The check-in process was frustrating—despite our Expedia booking clearly including our child, we were charged an additional fee upon arrival. There was extensive back-and-forth communication between hotel management and an Expedia representative, but no resolution was provided. Neither party took responsibility for the miscommunication, and we, as guests, were left to absorb the extra cost. The dining experience was also disappointing. The main buffet offered only two or three main dishes with little variety, and the food was often served cold. The only exception was the reservation-only restaurant, which had slightly more variety. However, the service there was extremely slow, and meals were again served cold or after long delays, making it hard to enjoy the experience. The beach was another letdown—strong currents and waves made it unsafe and unenjoyable for swimming or relaxing on the sand. On a positive note, the staff at the restaurants and bars were friendly and attentive, and the evening entertainment with the dancers was a bright spot during our stay. Despite a few highlights, the overall experience was disappointing, and I would not recommend this resort until significant improvements are made. ![](https://a.travel-assets.com/ugc/hotel-reviews/bf28a766-200d-4815-a465-294a500e5a54-1746576374075.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4633b504-027e-4236-9f94-a06fd95d589b-1746576646950.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8b117c3e-f465-4817-a3e3-9b7f85bc9b4c-1746576647720.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4eb0ed60-dba9-44b7-92b5-c0081458003c-1746576646850.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### José Antonio Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### JOSEPH RICHARD Feb 9, 2026 Liked: Cleanliness, amenities, property conditions & facilities Great place. Clean rooms and great food. ##### JOSEPH RICHARD Stayed 7 nights in Jan 2026 ### 10/10 Excellent #### Rodrigo Jan 14, 2026 Liked: Cleanliness, amenities, property conditions & facilities very good experience ##### Rodrigo Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Jesus Dec 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great experience ##### Jesus Stayed 2 nights in Nov 2025 ## Expedia's Latest Trends ### Hotels > [Hotel Marina El Cid Spa & Beach Resort All Inclusive](https://www.expedia.ca/Cancun-Hotels-Hotel-Marina-El-Cid-Spa-Beach-Resort-All-Inclusive.h1319425.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Dreams Jade Resort & Spa - 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