I work almost 7 days a week all year long ... I needed a vacation desperately so i choose Capella for my time off ( 4th of July weekend )..
I was impressed with the entire property:
2.)Staff (always ready 24 hours)
3.) Espectacular view of the Ocean
4) Location (security 24 hours)
5.)Amenities (Free Beer and Botanitas each day at 5:pm)
I came back to Houston with no stress /ready to work.
TIP:I had a rent a car to explore more the cities and restaurants (Ziguatanejo and Ixtapa)
I love México as a great destination for a time off.
My husband and I stayed here for 7 days in March of 2015 (21st to 27th). We thoroughly enjoyed our stay and everything exceeded our expectations. In particular we enjoyed the incredible views, the secluded beach (only one other resort or hotel is visible), the many walking paths and stairways, the variety of dining options, and the wonderful staff. We loved that we could walk from the resort to Ixtapa, and we also took a day trip to Zihuatanejo using local buses.
This hotel is only 3 years old. It's like a high end condo in Toronto or any other major city with the best amenities. All rooms have a jacuzzi and ocean view! Amazing high end drinks and restaurants. Not a single complaint and it is even worth to check out the sister hotel if you have kids. The only thing this place is missing is a beach, but you have so many options: you can go to the beach next to the hotel, to the island by boat (40 pesos round trip) or kayak, or drive/bus to ropa or gata beach (like 20 minutes). If your thinking where to go... Go to this hotel!!!!
The hotel staff were a delight. Julian at the front entrance, Orely and the other staff members at the front desk, Hugo out at poolside ... and so many others who name escapes me at the moment. All of them were wonderful, friendly, helpful, and always respectful. The hotel is a bit of an older hotel but it is very well maintained. Access to the fantastic beach and surf are excellent. The food was delicious. And the grounds and pool were always spotlessly clean. What more can I say except I wish I could have extended my stay. This was my second time visiting Ixtapa and this hotel in particular and both times have been pure delight and relaxation. Way to go Hotel Imporio at Ixtapa. Thanks for a great time.
We had a wonderful stay at the Azul. The resort was incredibly clean, the food was good, and there were entertaining shows for the family every night. This is an excellent place if you have kids - the water slide park is a big plus. I would also recommend the suites - they are one bedroom apartments with a kitchen. Very spacious. The only negative was the construction noise - which happens when you travel off-peak. Otherwise, we had a wonderful trip and would return in the future.
Excellent hotel. Staff is so friendly makes you feel at home. Food was really good. The only thing is the buffet gives you a choice of 1 of each. Beef, chicken, pork, and fish. About 4 to 6 sides. Full salad bar 2 soup choices. Desserts excellent. They serve buffet and a la carte. You can also order something that's not on the menu for a fee. Defiantly would go back.
Staff was great, not every staff masters english, all very eager to help, had an issue with our room (bee nest) it was resolved to our satisfaction. Very clean, even garbage containers cleaned thoroughly! Be patient, it does take time for your room to be stocked with drinks and towels. Food was absolutely excellent, mostly Mexican cuisine (don't be shy to try the food it is amazing, if you don't like to expend your culinary horizon, or want a very large selection, choose a different hotel, and I am sorry for your loss) Decor, towels, shower head, tv set, and other details are ok, visible efforts of continuous upkeep and improvement.
Our first trip to Ixtapa; wanted to try something different, yet similar to Huatulco. Based on our experience, I would recommend Ixtapa and the Sunscape Dorado. The hotel and grounds are well maintained with ample staff that were all generally very pleasant and responsive to our needs and special requests.
The restaurants on site offer a variety of options whether it was the daily buffets or the al a cartes. Happy to see that long pants and closed toe shoes for men were not required in any of the al a carte restaurants; only nice shorts, sandals, and shirts w/ sleeves were required. This was very welcome compared to other hotels we have stayed at over the years. The one negative we found was that the food in the buffets was never really hot (temperature) enough. Food quality was otherwise excellent, especially the Italian and International al a carte restaurants. Best coconut ice cream in the world!
The pool area was well maintained as was the beach front, although some of the loungers on the beach have seen their better days.
As mentioned, the staff were very good at the Sunscape Dorado from the restaurant/bar staff to the housekeeping and front desk personnel. Everybody we dealt with seemed genuinely interested in making our stay enjoyable.
Biggest negative about the hotel is the "chair game" that goes on. Who wants to get up at 5:00 am just to get a decent chair around the pool or on the beach? That is the one thing that MUST be fixed!
The modern resort town of Ixtapa lies about 5 km (3 mi) north of Zihuatanejo. Funded by the National Tourism Development Fund, Ixtapa was built from the ground up, with construction beginning in 1968. Set on a wide bay, the city’s 2-mile beachfront is lined with high-rise hotels, many from well-known chains. The city has several colonial- and modern-style malls connected by plazas and gardens.