Réception

Best Western University Inn – Avis

2.5 out of 5
Best Western University Inn
1020 Ellis Hollow Rd, Ithaca, NY

Avis

8,0

Très bien

Note de 10 – Excellent, d’après 392 avis sur 1009." "
Note de 8 – Bien, d’après 340 avis sur 1009." "
Note de 6 – Acceptable, d’après 128 avis sur 1009." "
Note de 4 – Médiocre, d’après 88 avis sur 1009." "
Note de 2 – Terrible, d’après 61 avis sur 1009." "

8,0/10

Propreté

8,4/10

Service et personnel

7,6/10

Commodités

7,4/10

État et installations de l’hébergement

7,4/10

Écoresponsabilité

Avis

6/10 – Acceptable

Ilies

Voyage en groupe
Points faibles : État et installations de l’hébergement
J’ai rien apprécié. C’était médiocre tout le séjour la bas.
Séjour de 6 nuits en mars 2024
The Best Western University Staff & Management a répondu le 12 avr. 2024
Thank you for taking a moment to review your recent stay with us at the Best Western University Inn - Ithaca, NY. We are disappointed to hear that you found your stay to be just mediocre. The majority of our guests love that our location right on Cornell campus and that we are just minutes from the Ithaca Commons and more. Plus, they are overjoyed with our complimentary breakfast buffet, which includes a make your own waffle station that has assorted toppings to add to your waffle, scrambled eggs, breakfast meat (bacon, sausage, or Canadian bacon), assorted muffins and breads, assorted cereals and oatmeal, fresh fruits, and yogurt. Plus, we serve coffee, tea, three types of juices, whole, 2% and almond milk. We hope you will stay with us again.

10/10 – Excellent

Samantha

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Cathedral room
Nettoyage de la chambre tous les 4 jours. chambre très spacieuse. Petit déjeuner basic
Séjour de 2 nuits en octobre 2023
Staff Management of Best Western University Inn a répondu le 3 nov. 2023
Vielen Dank, dass Sie sich die Zeit genommen haben, uns von Ihrem letzten Aufenthalt im Best Western University Inn - Ithaca, NY zu erzählen. Wir freuen uns zu hören, dass Sie unser Personal sehr freundlich und die Zimmer geräumig fanden. Unsere Mitarbeiter sind sehr stolz darauf, jedem Gast jederzeit erstklassigen Service zu bieten. Ja, wir haben die neuen Housekeeping-Verfahren übernommen, die das Gastgewerbe während der Pandemie eingeführt hat. Unser Personal an der Rezeption informiert unsere Gäste über die Reinigungsprozeduren für Gäste, die beim Check-in mehr als einen Tag angeben. Darüber hinaus erhält jeder Gast diese Verfahren in schriftlicher Form auf seiner Registrierungskarte und wird gebeten, die neuen Verfahren durchzulesen und zu bestätigen, dass er die neuen Verfahren gelesen und verstanden hat. Die Verfahren, die wir für Gäste anwenden, die länger als einen Tag bleiben, sind die gleichen Verfahren, die die gesamte Hotelbranche übernommen hat. Das heißt, wenn Sie eine Reinigung Ihres Zimmers wünschen, müssen Sie diesen Service am Vortag anfordern. Wenn Sie einfach nur saubere Handtücher benötigen oder Ihren Müll abtransportieren möchten, müssen Sie diese Gegenstände nur vor Ihrer Tür abstellen und unser Reinigungspersonal wird saubere Handtücher an Ihrer Tür hängen lassen, Ihren Müll entfernen und Ihnen einen sauberen Mülleimer und Müllbeutel hinterlassen. Diese Verfahren sind Teil des Best Western „We Care Clean“-Programms, einem Programm, das die Sicherheit unserer Gäste und Mitarbeiter gleichermaßen verbessern soll. Wir hoffen, dass Sie einen erneuten Aufenthalt bei uns in Betracht ziehen.

8/10 – Bien

Fabienne

Voyage en famille
Points forts : Propreté, service et personnel
Hotel simple, confortable. Mériterait un raffraichissement.
Séjour de 1 nuit en août 2023
Staff Management of Best Western University Inn a répondu le 21 août 2023
Thank you for taking the time to tell us about your recent stay at the Best Western University Inn - Ithaca, NY. We are thrilled to hear that you enjoyed your stay and found our hotel to be clean and the staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. We hope you will stay with us again, soon.

10/10 – Excellent

Abeer

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent service.
Séjour de 1 nuit en juillet 2023
Staff Management of Best Western University Inn a répondu le 27 juill. 2023
Thank you for taking the time to tell us about your recent stay at the Best Western University Inn - Ithaca, NY. We are thrilled to hear that you enjoyed your stay and found our hotel to be clean and the staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. We hope you will stay with us again, soon.

8/10 – Bien

Michèle Odile

Voyage d’affaires
Points forts : Propreté, service et personnel
Quiet place
Séjour de 6 nuits en juillet 2022
Staff & Management at the Best Western University a répondu le 2 août 2022
Thank you for taking the time to tell us about your recent stay at the Best Western University Inn - Ithaca, NY. We are thrilled to hear that you enjoyed your stay and found our hotel to be comfortable, clean and the staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. We hope you will stay with us again, soon.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bon hôtel de transition entre NY et Niagara falls
Bon hôtel de transition entre New York et Niagara falls. A quelques mn en voiture des chutes d’Ithaca, à voir.
Séjour de 1 nuit en juillet 2019
Jim a répondu le 11 juill. 2019
Thank you for your feedback and glad you enjoyed all that Ithaca has to offer.

10/10 – Excellent

Katherine A

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Not real comfortable with multiple doors accessing individual buildings open all night. Had a couple of those giant black ants in the bathroom but considering hotel is one level not unexpected- they're just so big! Staff encountered were all courteous and pleasant. Thank you!
Séjour de 3 nuits en mai 2024
The Best Western University Staff & Management a répondu le 27 mai 2024
Thank you for taking the time to tell us about your recent stay at the Best Western University Inn - Ithaca, NY. We are thrilled to hear that you enjoyed your stay and found our hotel to be very clean and the staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. We hope you will stay with us again, soon.

8/10 – Bien

Kimberly

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Friendly staff
Séjour de 3 nuits en mai 2024
The Best Western University Staff & Management a répondu le 26 mai 2024
Thank you for taking a moment to review your recent stay with us at the Best Western University Inn - Ithaca, NY. We are delighted to hear that you found our staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. Many of our guests are delighted with our complimentary breakfast buffet, which includes a make your own waffle station that has assorted toppings to add to your waffle, scrambled eggs, breakfast meat (bacon or sausage or Canadian Bacon), assorted muffins and breads, assorted cereals and oatmeal, fresh fruits, and yogurt. Plus, we serve coffee, tea, three types of juices, whole, 2% and almond milk. We hope you will stay with us again.

8/10 – Bien

Frances

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
N/A
Séjour de 1 nuit en mai 2024
The Best Western University Staff & Management a répondu le 22 mai 2024
Thank you for taking the time to tell us about your recent stay at the Best Western University Inn - Ithaca, NY. We are thrilled to hear that you enjoyed your stay and found our hotel to be very clean and the staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. We hope you will stay with us again, soon.

8/10 – Bien

Irene

Points forts : Propreté, service et personnel
Séjour de 1 nuit en mai 2024
The Best Western University Staff & Management a répondu le 20 mai 2024
Thank you for taking a moment to tell us about your recent stay with us at the Best Western University Inn - Ithaca, NY. We are thrilled to hear that you enjoyed your stay and found our hotel to be very clean, comfortable and the staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. Our guests are overjoyed with our complimentary breakfast buffet, which includes a make your own waffle station that has assorted toppings to add to your waffle, scrambled eggs, breakfast meat (bacon or sausage or Canadian bacon), assorted muffins and breads, assorted cereals and oatmeal, fresh fruits, and yogurt. Plus, we serve coffee, tea, three types of juices, whole, 2% and almond milk. We hope you will stay with us again.

10/10 – Excellent

Justo

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Todos bien gracias
Séjour de 1 nuit en mai 2024
The Best Western University Staff & Management a répondu le 19 mai 2024
Gracias por tomarse un momento para contarnos sobre su reciente estadía en el Best Western University Inn - Ithaca, NY. ¡Estamos encantados de saber que encontró nuestra ubicación excelente y el personal excelente! Muchos de nuestros huéspedes coinciden en que nuestra ubicación justo al lado de la Universidad de Cornell nos hace muy convenientes para aquellos huéspedes que visitan Cornell. Además, estamos justo en una ruta de autobús TCAT, lo que permite a los huéspedes sin automóvil llegar a cualquier lugar de Ithaca. Además, nuestra ubicación está a solo minutos de Ithaca Commons (centro de la ciudad), de varios parques estatales que tienen hermosas cascadas para explorar y del inicio de la ruta del vino Finger Lake del estado de Nueva York. Esperamos que se quede con nosotros nuevamente pronto.

10/10 – Excellent

Jinky

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very friendly customer service and staff.
Séjour de 1 nuit en avril 2024
The Best Western University Staff & Management a répondu le 19 mai 2024
Thank you for taking the time to tell us about your recent stay at the Best Western University Inn - Ithaca, NY. We are thrilled to hear that you enjoyed your stay and found our hotel to be very clean and the staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. We hope you will stay with us again, soon.

10/10 – Excellent

janet

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great stay!
Séjour de 3 nuits en avril 2024
The Best Western University Staff & Management a répondu le 19 mai 2024
Thank you for taking a moment to tell us about your recent stay with us at the Best Western University Inn - Ithaca, NY. We are thrilled to hear that you enjoyed your stay and found our hotel to be very clean, comfortable and the staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. Our guests are overjoyed with our complimentary breakfast buffet, which includes a make your own waffle station that has assorted toppings to add to your waffle, scrambled eggs, breakfast meat (bacon or sausage or Canadian bacon), assorted muffins and breads, assorted cereals and oatmeal, fresh fruits, and yogurt. Plus, we serve coffee, tea, three types of juices, whole, 2% and almond milk. We hope you will stay with us again.

10/10 – Excellent

Youngil

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
The Best Western University Staff & Management a répondu le 18 mai 2024
Thank you for taking the time to tell us about your recent stay at the Best Western University Inn - Ithaca, NY. We are delighted to hear that you enjoyed your stay and found our hotel to be comfortable, very clean and well located to meet all your needs. Most of our guests love our location right next to Cornell University, it makes us very convenient for those guests visiting Cornell. Still, what is often overlooked is that we are right on a TCAT bus route, which allows guests without cars the ability to get to anywhere in Ithaca. Furthermore, our location is just minutes from the Ithaca Commons (downtown), several state parks that have beautiful waterfalls to explore, and the start NYS Finger Lake Wine Trail. Our guests are overjoyed with our complimentary breakfast buffet, which includes a make your own waffle station that has assorted toppings to add to your waffle, scrambled eggs, breakfast meat (bacon or sausage, or Canadian bacon), assorted muffins and breads, assorted cereals and oatmeal, fresh fruits, and yogurt. Plus, we serve coffee, tea, three types of juices, whole, 2% and almond milk. We hope you will stay with us again, soon.

10/10 – Excellent

Kristina

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very convenient
Séjour de 1 nuit en mai 2024
The Best Western University Staff & Management a répondu le 17 mai 2024
Thank you for taking the time to tell us about your recent stay at the Best Western University Inn, Ithaca, NY. We are happy to hear that you enjoyed your stay and found our hotel to be clean and the staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. Many of our guests agree that our location right next to Cornell University makes us very convenient for those guests visiting Cornell. We hope you will stay with us again.

10/10 – Excellent

Ning

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
The Best Western University Staff & Management a répondu le 15 mai 2024
Thank you for taking a moment to review your recent stay with us at the Best Western University Inn - Ithaca, NY. We are delighted to hear that you found our location to be great. Many of our guests agree that our location right on Cornell campus is great. Plus, we are just minutes from the Ithaca Commons and more. Our guests are overjoyed with our complimentary breakfast buffet, which includes a make your own waffle station that has assorted toppings to add to your waffle, scrambled eggs, breakfast meat (bacon, sausage, or Canadian bacon), assorted muffins and breads, assorted cereals and oatmeal, fresh fruits, and yogurt. Plus, we serve coffee, tea, three types of juices, whole, 2% and almond milk. We hope you will stay with us again.

4/10 – Médiocre

Ariel

Points faibles : État et installations de l’hébergement
Séjour de 2 nuits en mai 2024
The Best Western University Staff & Management a répondu le 14 mai 2024
Thank you for taking the time to rate your recent stay. On behalf of our entire team, I would like to apologize for not meeting and exceeding your expectations. However, this review would hold more value if it had come with comments that tell us why you feel that our hotel was only worth out of a possible 5. We could then use those comments to implement improvements to ensure we provide a better experience in the future for all our guests and understand why you felt you did not care about your stay with us. I hope that you will consider staying with us again so that we can have another chance to provide you with superior experience.

6/10 – Acceptable

teresa

Voyage en famille
Points faibles : État et installations de l’hébergement
Property needs repair of door entry locks. Also weekend breakfast area was not maintained, very messy.
Séjour de 2 nuits en mai 2024
The Best Western University Staff & Management a répondu le 13 mai 2024
Thank you for taking the time to tell us about your recent stay. On behalf of our entire team, I would like to apologize for not meeting and exceeding your expectations. The service you experienced is not typical of the service we provide here. Our guests’ satisfaction is important to us, and we will be using your comments to implement improvements to ensure we provide a better experience in the future for all our guests. I hope that you will consider staying with us again.

8/10 – Bien

Yolemnis, Bronx

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
Points forts : Propreté, commodités et état et installations de l’hébergement.
Me gustaría que hallan restaurante con mejor calidad de comida por qué los que hay es pésima la comida
Séjour de 1 nuit en mai 2024
The Best Western University Staff & Management a répondu le 12 mai 2024
Gracias por tomarse el tiempo para contarnos sobre su reciente estadía en el Best Western University Inn - Ithaca, NY. Estamos encantados de saber que disfrutó de su estadía y que encontró nuestro hotel cómodo, muy limpio y bien ubicado para satisfacer todas sus necesidades. A la mayoría de nuestros huéspedes les encanta nuestra ubicación justo al lado de la Universidad de Cornell, lo que nos hace muy convenientes para aquellos huéspedes que visitan Cornell. Aún así, lo que a menudo se pasa por alto es que estamos justo en una ruta de autobús TCAT, lo que permite a los huéspedes sin automóvil llegar a cualquier lugar de Ithaca. Además, nuestra ubicación está a solo minutos de Ithaca Commons (centro de la ciudad), de varios parques estatales que tienen hermosas cascadas para explorar y del inicio de la ruta del vino Finger Lake del estado de Nueva York. Nuestros huéspedes están encantados con nuestro desayuno buffet de cortesía, que incluye una estación para hacer sus propios gofres que tiene una variedad de ingredientes para agregar a sus gofres, huevos revueltos, carnes para el desayuno (tocino o salchichas o tocino canadiense), panes y muffins variados, cereales variados. y avena, frutas frescas y yogur. Además, servimos café, té, tres tipos de jugos, leche entera, 2% y de almendras. Esperamos que se quede con nosotros nuevamente pronto.

8/10 – Bien

numidia

Points forts : Propreté, service et personnel
Good hotel clean good price
Séjour de 1 nuit en mai 2024
The Best Western University Staff & Management a répondu le 11 mai 2024
Thank you for taking the time to tell us about your recent stay at the Best Western University Inn - Ithaca, NY. We are thrilled to hear that you enjoyed your stay and found our hotel to be very clean and the staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. We hope you will stay with us again, soon.

6/10 – Acceptable

Peter

Points forts : Propreté
Séjour de 2 nuits en mai 2024
The Best Western University Staff & Management a répondu le 9 mai 2024
Thank you for taking a moment to rate your recent stay with us at the Best Western University Inn - Ithaca, NY. We are thrilled to hear that you enjoyed your stay and found our hotel to be very clean, comfortable and the staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. Our guests are overjoyed with our complimentary breakfast buffet, which includes a make your own waffle station that has assorted toppings to add to your waffle, scrambled eggs, breakfast meat (bacon or sausage or Canadian bacon), assorted muffins and breads, assorted cereals and oatmeal, fresh fruits, and yogurt. Plus, we serve coffee, tea, three types of juices, whole, 2% and almond milk. We hope you will stay with us again.

10/10 – Excellent

robert

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Diana

Séjour de 1 nuit en mai 2024
The Best Western University Staff & Management a répondu le 24 mai 2024
Thank you for taking a moment to tell us about your recent stay with us at the Best Western University Inn - Ithaca, NY. We are thrilled to hear that you enjoyed your stay and found our hotel to be very clean, comfortable and the staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. Our guests are overjoyed with our complimentary breakfast buffet, which includes a make your own waffle station that has assorted toppings to add to your waffle, scrambled eggs, breakfast meat (bacon or sausage or Canadian bacon), assorted muffins and breads, assorted cereals and oatmeal, fresh fruits, and yogurt. Plus, we serve coffee, tea, three types of juices, whole, 2% and almond milk. We hope you will stay with us again.

8/10 – Bien

Dustan

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
Points faibles : État et installations de l’hébergement
The foray was not swept while we were there at any time.
Séjour de 7 nuits en avril 2024
The Best Western University Staff & Management a répondu le 3 mai 2024
Thank you for taking the time to tell us about your recent stay at the Best Western University Inn - Ithaca, NY. We are thrilled to hear that you enjoyed your stay and found our staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. We hope you will stay with us again, soon.

10/10 – Excellent

Qinyan

Séjour de 2 nuits en avril 2024
The Best Western University Staff & Management a répondu le 21 mai 2024
Thank you for taking the time to tell us about your recent stay at the Best Western University Inn - Ithaca, NY. We are thrilled to hear that you enjoyed your stay and found our hotel to be very clean and the staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. We hope you will stay with us again, soon.

8/10 – Bien

J

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
The Best Western University Staff & Management a répondu le 30 avr. 2024
Thank you for taking the time to tell us about your recent stay at the Best Western University Inn - Ithaca, NY. We are thrilled to hear that you enjoyed your stay and found our hotel to be very clean and the staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. We hope you will stay with us again, soon.

10/10 – Excellent

Sara

Points forts : Service et personnel
Séjour de 1 nuit en avril 2024
The Best Western University Staff & Management a répondu le 30 avr. 2024
Thank you for taking the time to tell us about your recent stay at the Best Western University Inn - Ithaca, NY. We are delighted to hear that you enjoyed your stay and found our hotel to be comfortable, very clean and well located to meet all your needs. Most of our guests love our location right next to Cornell University, it makes us very convenient for those guests visiting Cornell. Still, what is often overlooked is that we are right on a TCAT bus route, which allows guests without cars the ability to get to anywhere in Ithaca. Furthermore, our location is just minutes from the Ithaca Commons (downtown), several state parks that have beautiful waterfalls to explore, and the start NYS Finger Lake Wine Trail. Our guests are overjoyed with our complimentary breakfast buffet, which includes a make your own waffle station that has assorted toppings to add to your waffle, scrambled eggs, breakfast meat (bacon or sausage, or Canadian bacon), assorted muffins and breads, assorted cereals and oatmeal, fresh fruits, and yogurt. Plus, we serve coffee, tea, three types of juices, whole, 2% and almond milk. We hope you will stay with us again, soon.

8/10 – Bien

Pamela

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Welcoming was very pleasant, the continental breakfast was nice, room was stocked and everything seemed to work good. 2 unsatisfied situations other wise. 1. Hair was left in the tub, and the tub/shower wall was not cleaned from top to bottom. It had old soap running down the wall. 2. Spider/dust web hanging down and over the refrigerator/coffee area in a couple different spots.
Séjour de 2 nuits en avril 2024
The Best Western University Staff & Management a répondu le 29 avr. 2024
: Thank you for taking the time to tell us about your recent stay. On behalf of our entire team, I would like to apologize for not meeting and exceeding your expectations. The service you experienced is not typical of the service we provide here. Our guests’ satisfaction is important to us, and we will be using your comments to implement improvements to ensure we provide a better experience in the future for all our guests. I hope that you will consider staying with us again.

10/10 – Excellent

Corey

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
The Best Western University Staff & Management a répondu le 29 avr. 2024
Thank you for taking the time to tell us about your recent stay at the Best Western University Inn - Ithaca, NY. We are delighted to hear that you enjoyed your stay and found our hotel to be comfortable, very clean and well located to meet all your needs. Most of our guests love our location right next to Cornell University, it makes us very convenient for those guests visiting Cornell. Still, what is often overlooked is that we are right on a TCAT bus route, which allows guests without cars the ability to get to anywhere in Ithaca. Furthermore, our location is just minutes from the Ithaca Commons (downtown), several state parks that have beautiful waterfalls to explore, and the start NYS Finger Lake Wine Trail. Our guests are overjoyed with our complimentary breakfast buffet, which includes a make your own waffle station that has assorted toppings to add to your waffle, scrambled eggs, breakfast meat (bacon or sausage, or Canadian bacon), assorted muffins and breads, assorted cereals and oatmeal, fresh fruits, and yogurt. Plus, we serve coffee, tea, three types of juices, whole, 2% and almond milk. We hope you will stay with us again, soon.

10/10 – Excellent

Juan

Points forts : Service et personnel
Séjour de 1 nuit en avril 2024
The Best Western University Staff & Management a répondu le 26 avr. 2024
Thank you for taking the time to tell us about your recent stay at the Best Western University Inn - Ithaca, NY. We are delighted to hear that you enjoyed your stay and found our hotel to be comfortable, very clean and well located to meet all your needs. Most of our guests love our location right next to Cornell University, it makes us very convenient for those guests visiting Cornell. Still, what is often overlooked is that we are right on a TCAT bus route, which allows guests without cars the ability to get to anywhere in Ithaca. Furthermore, our location is just minutes from the Ithaca Commons (downtown), several state parks that have beautiful waterfalls to explore, and the start NYS Finger Lake Wine Trail. Our guests are overjoyed with our complimentary breakfast buffet, which includes a make your own waffle station that has assorted toppings to add to your waffle, scrambled eggs, breakfast meat (bacon or sausage, or Canadian bacon), assorted muffins and breads, assorted cereals and oatmeal, fresh fruits, and yogurt. Plus, we serve coffee, tea, three types of juices, whole, 2% and almond milk. We hope you will stay with us again, soon.

10/10 – Excellent

Karen M

Points forts : Propreté, état et installations de l’hébergement
Good location to university and late check out made a big difference since we had a long drive the day before . Nice staff.
Séjour de 1 nuit en avril 2024
The Best Western University Staff & Management a répondu le 25 avr. 2024
: Thank you for taking the time to tell us about your recent stay at the Best Western University Inn, Ithaca, NY. We are happy to hear that you enjoyed your stay and found our hotel to be clean and the staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. Many of our guests agree that our location right next to Cornell University makes us very convenient for those guests visiting Cornell. We hope you will stay with us again.

10/10 – Excellent

Lori

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean, convenient, affordable
Séjour de 2 nuits en avril 2024
The Best Western University Staff & Management a répondu le 25 avr. 2024
Thank you for taking the time to tell us about your recent stay at the Best Western University Inn - Ithaca, NY. We are delighted to hear that you enjoyed your stay and found our hotel to be comfortable, very clean and well located to meet all your needs. Most of our guests love our location right next to Cornell University, it makes us very convenient for those guests visiting Cornell. Still, what is often overlooked is that we are right on a TCAT bus route, which allows guests without cars the ability to get to anywhere in Ithaca. Furthermore, our location is just minutes from the Ithaca Commons (downtown), several state parks that have beautiful waterfalls to explore, and the start NYS Finger Lake Wine Trail. Our guests are overjoyed with our complimentary breakfast buffet, which includes a make your own waffle station that has assorted toppings to add to your waffle, scrambled eggs, breakfast meat (bacon or sausage, or Canadian bacon), assorted muffins and breads, assorted cereals and oatmeal, fresh fruits, and yogurt. Plus, we serve coffee, tea, three types of juices, whole, 2% and almond milk. We hope you will stay with us again, soon.

6/10 – Acceptable

Donald

Voyage d’affaires
Average.
Séjour de 3 nuits en avril 2024
The Best Western University Staff & Management a répondu le 24 avr. 2024
Thank you for taking the time to tell us about your recent stay at the Best Western University Inn - Ithaca, NY. We are sad to hear that you only found your stay to be average. We hope that you will consider staying with us again so that we can have another chance to provide you with superior experience you expected of your stay and that most of our guests state they have had.

10/10 – Excellent

Md

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
The Best Western University Staff & Management a répondu le 24 avr. 2024
Thank you for taking the time to tell us about your recent stay at the Best Western University Inn, Ithaca, NY. We are happy to hear that you enjoyed your stay and found our hotel to be clean and the staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. Many of our guests agree that our location right next to Cornell University makes us very convenient for those guests visiting Cornell. We hope you will stay with us again.

4/10 – Médiocre

Annabelle

Voyage en famille
Points faibles : Propreté
Our room smelled bad and we discovered some socks and candy wrappers on the floor from previous guests. At breakfast we had to clean up the table before we were able to sit down to eat.
Séjour de 2 nuits en avril 2024
The Best Western University Staff & Management a répondu le 23 avr. 2024
Thank you for taking the time to tell us about your recent stay. On behalf of our entire team, I would like to apologize for not meeting and exceeding your expectations. The service you experienced is not typical of the service we provide here. Our guests’ satisfaction is important to us, and we will be using your comments to implement improvements to ensure we provide a better experience in the future for all our guests. I hope that you will consider staying with us again.

2/10 – Terrible

Victoria

Points faibles : Propreté, état et installations de l’hébergement
Lost power
Séjour de 1 nuit en avril 2024
The Best Western University Staff & Management a répondu le 22 avr. 2024
Thank you for taking the time to tell us about your recent stay. On behalf of our entire team, I would like to apologize for not meeting and exceeding your expectations. It is unfortunate that the electrical breaker popped and and shut the power off to your room temporarily on the morning you were checking out. However, it is good to know that the safety device (the breaker) worked and prevent you and the hotel from any harm. The power issue you experienced is not typical for our hotel. We hope that you will consider staying with us again.

10/10 – Excellent

Phillip

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Check in staff were very friendly.
Séjour de 1 nuit en avril 2024
The Best Western University Staff & Management a répondu le 19 avr. 2024
Thank you for taking the time to tell us about your recent stay at the Best Western University Inn - Ithaca, NY. We are thrilled to hear that you enjoyed your stay and found our hotel to be very clean and the staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. We hope you will stay with us again, soon.

8/10 – Bien

Jagdish

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
The Best Western University Staff & Management a répondu le 17 avr. 2024
Thank you for taking a moment to tell us about your recent stay with us at the Best Western University Inn - Ithaca, NY. We are thrilled to hear that you enjoyed your stay and found our hotel to be very clean, comfortable and the staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. Our guests are overjoyed with our complimentary breakfast buffet, which includes a make your own waffle station that has assorted toppings to add to your waffle, scrambled eggs, breakfast meat (bacon or sausage or Canadian bacon), assorted muffins and breads, assorted cereals and oatmeal, fresh fruits, and yogurt. Plus, we serve coffee, tea, three types of juices, whole, 2% and almond milk. We hope you will stay with us again.

8/10 – Bien

Tania

Séjour de 3 nuits en avril 2024
The Best Western University Staff & Management a répondu le 6 mai 2024
: Thank you for taking the time to tell us about your recent stay at the Best Western University Inn - Ithaca, NY. We are thrilled to hear that you enjoyed your stay and found our hotel to be very clean and the staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. We hope you will stay with us again, soon.

10/10 – Excellent

Shekhar, Westwood

Séjour de 1 nuit en avril 2024

8/10 – Bien

Maria

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Not as close to the university as I had hoped. And not walkable.
Séjour de 2 nuits en avril 2024
The Best Western University Staff & Management a répondu le 14 avr. 2024
Thank you for taking a quick moment to tell us about your recent stay at the Best Western University Inn - Ithaca, NY. We are disappointed to hear that you found our location not to be as close to campus as you hoped. We are one of two hotels that are on Cornell Campus grounds. The other hotel is the Cornell run hotel, the Staler. Many of our guests are delighted that our is location right on Cornell University grounds which makes us very convenient for those guests visiting Cornell. Plus, we are right on a TCAT bus route, which allows guests without cars the ability to get to anywhere in Ithaca. Furthermore, our location is just minutes from the Ithaca Commons (downtown), several state parks that have beautiful waterfalls to explore, and the start NYS Finger Lake Wine Trail. We hope you will stay with us again, soon.

10/10 – Excellent

Pablo

Points forts : Propreté, service et personnel
The room was very clean and the space was w
Séjour de 3 nuits en avril 2024
The Best Western University Staff & Management a répondu le 13 avr. 2024
Thank you for taking the time to tell us about your recent stay at the Best Western University Inn - Ithaca, NY. We are thrilled to hear that you enjoyed your stay and found our hotel to be very clean and the staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. We hope you will stay with us again, soon.

10/10 – Excellent

Rafid Sadman

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 1 nuit en avril 2024
The Best Western University Staff & Management a répondu le 12 avr. 2024
Thank you for taking a moment to tell us about your recent stay with us at the Best Western University Inn - Ithaca, NY. We are thrilled to hear that you enjoyed your stay and found our hotel to be very clean, comfortable and the staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. Our guests are overjoyed with our complimentary breakfast buffet, which includes a make your own waffle station that has assorted toppings to add to your waffle, scrambled eggs, breakfast meat (bacon or sausage or Canadian bacon), assorted muffins and breads, assorted cereals and oatmeal, fresh fruits, and yogurt. Plus, we serve coffee, tea, three types of juices, whole, 2% and almond milk. We hope you will stay with us again.

4/10 – Médiocre

John

Points faibles : Propreté
I found the location relatively poorly set with weak signage. The overall attitude of staff was somewhat bored and each time I went to front desk they were on a break - though they would come in immediately. They were not dressed professionally, and were not too interested in conversing with me. The property was overall dirty, inside and out. The room smelled vaguely of urine and I didn't want to find out if there were sheet stains. The toilet in the large bathroom was set directly against the wall to its right and made using it very awkward. The sound from other rooms was clearly audible from the hallways, including music, TVs and showers. The access to the building was quirky - long drives and odd walkways. The breakfast was slapped together, the 'heated' food was cold and barely cooked. Overall, it was a very disappointing stay since Best Western usually does much better. The cleaning staff, however was warm and friendly and were clearly doing the best they could under the circumstances.
Séjour de 1 nuit en avril 2024
The Best Western University Staff & Management a répondu le 10 avr. 2024
Thank you for taking the time to tell us about your recent stay. On behalf of our entire team, I would like to apologize for not meeting and exceeding your expectations. The service you experienced is not typical of the service we provide here. Our guests’ satisfaction is important to us, and we will be using your comments to implement improvements to ensure we provide a better experience in the future for all our guests. I hope that you will consider staying with us again.

10/10 – Excellent

Irwan

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The room was good size and clean. The hotel was close to Collegetown Bagels, a Chinese restaurant, and a supermarket. Breakfast was good.
Séjour de 2 nuits en mars 2024
The Best Western University Staff & Management a répondu le 7 avr. 2024
Thank you for taking the time to tell us about your recent stay at the Best Western University Inn - Ithaca, NY. We are delighted to hear that you enjoyed your stay and found our hotel to be comfortable, very clean and well located to meet all your needs. Most of our guests love our location right next to Cornell University, it makes us very convenient for those guests visiting Cornell. Still, what is often overlooked is that we are right on a TCAT bus route, which allows guests without cars the ability to get to anywhere in Ithaca. Furthermore, our location is just minutes from the Ithaca Commons (downtown), several state parks that have beautiful waterfalls to explore, and the start NYS Finger Lake Wine Trail. Our guests are overjoyed with our complimentary breakfast buffet, which includes a make your own waffle station that has assorted toppings to add to your waffle, scrambled eggs, breakfast meat (bacon or sausage, or Canadian bacon), assorted muffins and breads, assorted cereals and oatmeal, fresh fruits, and yogurt. Plus, we serve coffee, tea, three types of juices, whole, 2% and almond milk. We hope you will stay with us again, soon.

10/10 – Excellent

Rosa

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Was pleasantly surprised by the spaciousness of the room.
Séjour de 4 nuits en mars 2024
The Best Western University Staff & Management a répondu le 2 avr. 2024
Thank you for taking the time to tell us about your recent stay at the Best Western University Inn - Ithaca, NY. We are thrilled to hear that you enjoyed your stay and found our hotel to be very spacious, clean and the staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. We hope you will stay with us again, soon.

10/10 – Excellent

Zhan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mars 2024
The Best Western University Staff & Management a répondu le 1 avr. 2024
Thank you for taking the time to tell us about your recent stay at the Best Western University Inn - Ithaca, NY. We are thrilled to hear that you enjoyed your stay and found our hotel to be very clean and the staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. We hope you will stay with us again, soon.

8/10 – Bien

HONG

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I stayed overnight in Best Western. The lady at the reception was very nice. Room was in good size and quiet. The only downside was the breakfast as selections were minimal.
Séjour de 1 nuit en mars 2024
The Best Western University Staff & Management a répondu le 31 mars 2024
Thank you for taking the time to tell us about your recent stay at the Best Western University Inn - Ithaca, NY. We are delighted to hear that you found our hotel to be comfortable and the staff to be great. Our staff takes great pride in providing superior service to every guest every time. We were disappointed hear that you did not care for our complimentary breakfast buffet, which includes a make your own waffle station that has assorted toppings to add to your waffle, scrambled eggs, breakfast meat (bacon or sausage, or Canadian bacon), assorted muffins, bagels and breads, assorted cereals and oatmeal, fresh fruits, and assorted yogurts with toppings to add to yogurt. Plus, we serve coffee (both hot and iced), assorted herbal teas, three types of juices, hot chocolate, whole milk, 2% milk and almond milk. We hope you will stay with us again.

6/10 – Acceptable

Nicole

Voyage en famille
Points forts : Propreté
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
The hotel was a former comfort inn; however the new owners removed some good features of chain hotels. There was a coffee pot vs a Keurig in the room. The cabinet holding the refrigerator was worn and needed to be replaced. Breakfast doea not include any hot food items such as eggs, waffles, bacon or sausage. The breakfast included bagels with an older model toaster that had a rotating conveyor belt. If you were not standing in front of the machine the bagel would fall in the floor. The area was not cleaned or monitored. 2 out of 3 juices were out of order. The hotel is on a busy highway with a lot of road noise. The noise did reduce somewhat between 11pm and 700 am. The coffee was not in a new container and the lids did not fit the cups. The person checking is in was not professional. The pool was closed. There was no artwork on any walls. The room was clean. We saw 2 ants. The blind was torn. We didn’t feel safe.
Séjour de 1 nuit en mars 2024
The Best Western University Staff & Management a répondu le 31 mars 2024
Thank you for taking the time to write a review. However, the review you wrote is about another hotel. We know this for several reasons. First, our hotel is a Best Western and has ALWAYS been a Best Western. Secondly, our hotel has the Keurig type coffee makers in our guestrooms. Furthermore, our complimentary breakfast buffet, which includes a make your own waffle station that has assorted toppings to add to your waffle, scrambled eggs, breakfast meat (bacon or sausage or Canadian Bacon), assorted muffins and breads, assorted cereals and oatmeal, fresh fruits, and yogurt. Plus, we serve coffee, tea, three types of juices, whole, 2% and almond milk. The juice machine is working order and available to our guests 24 hours a day and our toaster in the breakfast area is not a conveyer belt style toaster. The next time you are traveling to the Ithaca, NY area we suggest that you book your reservation at Best Western University in and enjoy the superior service that you expect when staying at a hotel. We hope to see you soon.

10/10 – Excellent

Mahesh

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Excellent place! Unbelievable price! Top service and facility. Must stay!
Séjour de 1 nuit en mars 2024
The Best Western University Staff & Management a répondu le 31 mars 2024
: Thank you for taking a moment to tell us about your recent stay with us at the Best Western University Inn - Ithaca, NY. We are happy to hear that you found our staff very friendly. Our staff takes great pride in providing superior service to every guest every time. Our guests are overjoyed with our complimentary breakfast buffet, which includes a make your own waffle station that has assorted toppings to add to your waffle, scrambled eggs, breakfast meat (bacon or sausage or Canadian bacon), assorted muffins and breads, assorted cereals and oatmeal, fresh fruits, and yogurt. Plus, we serve coffee, tea, three types of juices, whole, 2% and almond milk. We hope you will stay with us again.