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Reviews of Valamar Diamant Hotel

4 out of 5
Valamar Diamant Hotel
Brulo 1, Porec

Reviews

8.6

Excellent

Rating 10 - Excellent. 87 out of 205 reviews" "
Rating 8 - Good. 93 out of 205 reviews" "
Rating 6 - Okay. 20 out of 205 reviews" "
Rating 4 - Poor. 5 out of 205 reviews" "
Rating 2 - Terrible. 0 out of 205 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Khanittha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very nice, close to the beach and walkable distance ro the city
Stayed 4 nights in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice lobby, dated rooms
The lobby and restaurant are completely renovated and very attractive, but the rooms are a remnant from the nineties, design wise (especially the bathroom), albeit comfortable. The food in the restaurant (we had half-board) is very average and the pungent smells from cooking food was overpowering. Don't expect to swim in the indoor pool, since it's just an oversized kids' puddle - not small, but so shallow that one wonders what the point is.
Stayed 1 night in Jan 2023

10/10 Excellent

Ioan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two bathrooms were a very good addition to the junior suit. The A/C unit should blow the air in a different direction. The cold air was blowing directly on the bed. This was the only unpleasant thing about the property
Stayed 5 nights in Aug 2022

4/10 Poor

Mensud

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Porec is nice town
Stayed 6 nights in Jul 2022

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all round hotel. 20mins from Porec and good base for Istria. Some marks on the walls but everything worked well. Lack of robes and slippers in room was slight down but otherwise excellent and well priced for Feb
Stayed 4 nights in Feb 2022

10/10 Excellent

Aleksej Adrijan

Stayed 1 night in Jan 2022

8/10 Good

Matej

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

6/10 Okay

samantha

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice hotel but d
Stayed 4 nights in Aug 2021

8/10 Good

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place for active family holiday
Excellent place for people seeking an active holiday. Brilliant gym, sports facilities, enthusiastic animation team, helpful concierge and wide choice of büfé style half board. However, our holiday was spoiler by not adequate communication between Hotels.com , Valamar Reservation and reception. The issue of being charged twice by Valamar Reservation which is not recorded in their system is still to be resolved. Shame, as this problem really overshadowed our otherwise nice and precious family holiday.
Stayed 4 nights in Aug 2019

10/10 Excellent

Ylva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Had a lovely week in Hotel Valamar Diamant. Excellent food with a lot to choose from. Clean rooms and nice and friendly staff.
Stayed 7 nights in Jul 2019

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic beyond belief!!
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greta hotel, dinner and breakfast
Everything was very good,dinner,breakfast, olso there was representation of France, Belarus
Stayed 1 night in Jan 2018

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has a pool, a large hall for breakfast and dinner, parking in the open but is save.The staff is friendly,again would have stayed.I have no complaints.20 min walk you reach the old town.the bathroom could still be a shower gel and balsam hire.For breakfast and dinner has a large selection of savory and sweet meat. Price corresponds to the level of the hotel.The rooms have a balcony and a beautiful view of the sea.

6/10 Okay

Edward

basically apartment was ok but nothing special.
The area wasn't real convenient for us but we should have done more investigating so it is partially our fault. Weather wasn't great but we rented bikes anyway. Rode local bus into Pula.
Response from General Manager on Sep 27, 2016
Dear guest, Thank you for choosing Valamar Diamant Hotel for your holidays and for the time you took to write your comments. We always welcome our guests’ feedback and use it to constantly improve our service. Warm regards, Valamar Diamant Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valamar Diamont- A great base to see Istria
Comfortable enough room. Efficient Staff. Arrived late and had late night cold snack for us which was very much appreciated. Free Wifi. Plenty of loungers at the pool and at the beach. Hotel is in huge complex with 3 other Valamar hotels. Good sized breakfast, dinner was fine, nothing special. Plenty of restaurants in Porec. 10 minutes from Porec via shorter route, 15-20 minutes if you take the path along the sea. Organised activities everyday in hotel if you wish to participate. Live music most nights of the week in one of the hotel bars.

8/10 Good

Dan, Montreal

Liked: Cleanliness, staff & service
Nice hotel
Hotel was nice and clean, however the balcony sea view we had was not really the view one would expect for the additional cost per night. The breakfast and dinner selection was also quite small with little to no change from day to day. Drinks were well priced. We enjoyed the BBQ that the hotel set up (Wednesday night). The location of the hotel was pretty close to Porec center, nice place to pending an evening.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Marija, Slovenia

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good hotel close to pools
Overall, good experience, but extremely disappointed with the hotel room (not even close to the description of an Expedia 4star rating). Bathroom very small, water dripping from the toilet all night. Window blinds do not cover the light and it was quite unpleasant in the morning and the beds were very uncomfortable. I've never experienced tape over the mini-bar (that was a first). Otherwise, the staff were extremely helpful. I have to send kudos to Veronika, our waitress during dinner. No one else saw us (not even the manager on duty), but she noticed that we had not been served (and it wasn't even her waiting area). Wellness center was ok, just the dead cockroach on the floor was a bit bothersome.

8/10 Good

Sanja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Lesley, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fabulous time
my friend and I had a wonderful time at the hotel Diamant, the staff were fantastic, so helpful, friendly and nothing was too much trouble. Marjey the head of the dining room looked after us and was always smiling and helpful. Danjel in the lounge bar made us both laugh and was a real character. the room was on the second floor overlooking the park, and although there wasnt much of a view it didnt matter. the room was clean and fresh and very quiet. In the evening there is a short 10-15min walk to Porec or there was some great family entertainment at the hotel next door, we had a great Abba tribute night! lovely grounds, wonderful food, we will definitely go back again. thank you to all the great staff.

8/10 Good

Jules, Kent, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One definitely not yo be missed....a must stay
We never go back to Countries we have visited before because we always think there is so much of the world to be explored, but we really loved Croatia and possibly would come back and if we did this would be the hotel we would stay at. Your roughly about 30 minutes from the airport and the taxi will cost around £50 each way. On arrival at the hotel it is big and a sister hotel to Ruby and Crystal... it has everything you could possibly want. Kids club, bikes for hire, gym, sports facilities, wellness centre, indoor and out door pools... the list in endless, look on their website and it will tell you. There is a lot going on down by the sea front, mini golf, jet ski hire, tennis.. the list is endless and for all ages. You really wont be disappointed. The rooms are basic but what else do you need, the beds were really comfortable and the pillows were too..(sometimes you want to get home to your own bed, but these were lovely) and air conditioned. The food is very good, we stayed half board and there was something always being cooked fresh,hot croissants in the morning, the pizza is lovely and there was always a joint of meat being cooked as well as fresh pasta... it really catered for everyone. The pool area food is lovely too and prices were very reasonable... There are gardens which lead down to the sea and more sun beds if you want a quieter area.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Porec review
5 nights, hotel and surroundings good. One pool was closed for a day but we could use the other pool. Great food and service

8/10 Good

Donna, Cheshire, CT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable.
The hotel accommodations and amenities were great and a very friendly staff. A bit far from the center of town. One regret was taking the advice of our check in agent who directed us to a restaurant he made a reservation on our behalf since the hotel restaurant was closed. He directed us not to converse with other restaurant staff as they would try to recruit us but we come to find that the his recommendation was highly overpriced.

4/10 Poor

Dunga

Liked: Cleanliness
Disliked: Staff & service
Not a four star hotel.
Negative: rude staff, worn out old mattresses, bland tasteless food. Positive: great location, nice indoor pool and well equipped gym.

10/10 Excellent

Polly, San Francisco, CA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
This was my first visit to Croatia. The hotel was modern, clean, close to the beach. The staff spoke English, Italian, German, Russian, and Croatian. It seems that Porec is a hot spot for German vacationers. I probably heard more German being spoken than any other language. The pool was clean and not over-run by kids or crazy drunk 20-somethings. We were able to get a lounge chair by the pool every day. The beach is 200 meters away. Not a sandy beach, but the water was warm and clear. Also very easy to get a spot on the beach. Very relaxing place to stay. Only about a15 minute walk along the beach into the town center. Breakfast and dinner were included with our room. I am not usually keen on buffet food, but it was very fresh and cooked right in front of you. Lots of variety of excellent dishes.

8/10 Good

Jimbob Geordie, North East England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good all-round Istrian hotel.
Hotel is one in a complex of 4 (at least two others are part of the same Valamar chain). Good points are: staff very efficient and friendly, buffet meals with plenty of choice, handy for beach activities, only a 30-40 minute walk into Porec, decent leisure facilities. Poor points: all hotels have same range of drinks, and exactly the same pricing.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness
full service hotel away from the touristic center
This is probably a perfect hotel for a family that wants to have everything at hand without having to go into the touristic city center. They is a huge breakfast and dinner buffet, there is a pool, a spa, a gym, and you can easily access the beach (which is rocky in these parts but still pleasant). The food is not great, so if you're looking to have a special gastronomic experience then this is definitely not the place for you. Rooms are not fancy but adequate and clean - the bathroom was quite small and strangely shaped in my single room, but is probably better in the larger rooms.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mary Ann, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valamar Diamant Hotel in Porec, Croatia
This was a wonderful relaxing stay. The hotel was clean and well- run. Staff were friendly and helpful. It was a plus that it was within walking distance to the town of Porec through a beautiful park. The food was fresh and delicious and the combination of having breakfast and dinner available made everything so easy. one did not have to think aobut muCh, just relax and enjoy!

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service
An excellent hotel. The supper
An excellent hotel. The supper and breakfast were surperior.

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service
Excellent food. Nice and friendly
Excellent food. Nice and friendly personal.

6/10 Okay

steve

Liked: Staff & service
This hotel should be in Benidorm
This hotel should be in Benidorm priced around £60 per night - not the £100 I paid. It is a friendly but run down tourist hotel. The corridors are pitch dark till you move to activate the lights. The sheets are clean but all the fittings are a bit tired though the staff are generally helpful. The food was very average. On arrival at 11pm I could only get a ham and cheese sandwich to eat. I was assured this would be freshly made but when I got it, it was under plastic and had obviously been in a fridge for several hours - uneatable!

10/10 Excellent

G, Coventry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
The outside of the hotel is a typical 1970s communist concrete facade that is hideous, but it hides a heart of gold. From the cleaners to the very visible manager all the staff are extremely friendly and helpful.

8/10 Good

p, leicestershire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lived up to expectations
Not normally a hotel hoilday family so being surrounded by a lot of people was a bit different for us. Couldn't fault the cleanliness of rooms or communal areas and food was excellent. Again we were a little wary about buffet food every night but there was a huge choice and something different each day. Salads were so good that teenage son not known for his love of things healthy pronounced that he had really enjoyed the salad selection. Getting a sunbed by the pool is a bit competitive with nowhere nearly enough for the size of the hotel. Also it seemed odd to us that the pool closed a 7pm. The only negative comment relates to our departure. Having settled our bill at 10.30 pm the day before our departure because we had an earlyish start we assumed that was it . I was therefore surprised and annoyed when as we were about to get in to the taxi the receptionist came running after us to say we had not paid our bill. It turned out that a bill from the previous afternoon that we had put on our room card had not been handed in by the waiter until very late. I had no local currency but the receptionist insisted that I paid the the bill by credit card - the amount ? 30 Kunas (about £3.60). Having spent some £1800 at the hotel and by the admission of the receptionist the waiter was at fault we left on a sour note. A little flexibility would have been more appropriate.

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein Welcome-Drink wäre schön gewesen bzw über eine Happy Hour in der Lobby Bar hätten wir uns auch gefreut.
Stayed 5 nights in Jul 2023

8/10 Good

Andreas

Stayed 7 nights in May 2023

8/10 Good

Wolfgang

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nettes zuvorkommendes Personal, gute Lage zum Strand, Buffet für Frühstück und Abendessen umfangreich und sehr gut. Alles in Allem durchaus empfehlenswert.
Stayed 3 nights in Mar 2023

10/10 Excellent

Marcello

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nn posso dire che GRAZIE. A tutto il personale e a Porec che ci soddisfano ogni volta di più.
Stayed 2 nights in Mar 2023

10/10 Excellent

Marcello

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Siamo amici che spesso soggiornano al Diamant. Fidatevi è una garanzia!!! Nn trovo alcuna cosa che nn vada!!!
Stayed 2 nights in Mar 2023

8/10 Good

Daniel

Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities
Ein tolles Angebot für Kinder. Auch Kids-Club außerhalb der Saison. Indorpool top. Was aber nicht geht sind das Hunde in dem Zimmern erlaubt sind.
Stayed 3 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacanze a novembre
Struttura all'interno di un'area con altri alberghi della stessa catena. Parcheggio solo a pagamento 3€/giorno. Bagno della camera buono ma da ristrutturare balcone piccolo. Camera pulita. Ottimo servizio di ristorazione. Nel complesso ottima struttura
Stayed 1 night in Nov 2022

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Zimmer geräumig aber leider abgewohnt. Beim Frühstück und Abendessen, das qualitativ sehr gut war, herrscht extremer Lärm und die Tische sind einfach zu wenig.
Stayed 1 night in Oct 2022

10/10 Excellent

Helmut

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Team, Unterkunft sauber, gerne wieder
Stayed 3 nights in Oct 2022

6/10 Okay

Budimir

Stayed 1 night in Aug 2022

10/10 Excellent

Marianne

Stayed 2 nights in Jul 2022

10/10 Excellent

Tony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell fantastiskt mat och bekväma sängar
Stayed 7 nights in Jul 2022