Ratings based on 556 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller fromCanada

Hotel with Bosphorus View

Posted 8-Sep-2016
Pros: Clean and excellent breakfast buffet.
Cons: Residence Section room we stayed in first night (upgrade) ended up not having thick enough curtains and did not block external lighting.
Location: Taksim Square, Besiktas, Istiklal Caddesi shopping, restaurants.
Excellent Hotel. Recommend staying in Executive Rooms with access to the Lounge. Lounge has a great view of Bosphorus, Marmara Sea and the Old City. Great pool facilities and friendly staff. Excellent Breakfast selection with very flexible hours. Do not recommend staying in the Residence section.
5out of 5
by A verified traveller

Posted 28-Aug-2016
Mycket fina rum, rent och fint hotell, med fantastisk utsikt!
Comment from Hotel Management
31-Aug-2016 by Elif Aktas, Hotel Management
Dear Swissôtel Guest, Thank you for taking the time to review your stay with us and were very glad to read you were pleased with the services rendered to you. Thank you again for choosing Swissôtel The Bosphorus for your stay in Istanbul and look forward to welcoming you back soon. Best Regards
5out of 5
by A verified traveller

Superb hotel with great views

Posted 19-Aug-2016
The magnificent views are certainly matched by the modern and contemporary design of the hotel. The hotel has panoramic views of the Bosphorus and delivers a classic and opulent Turkish feel. The quality of the hospitality and cuisine was exceptional.
Comment from Hotel Management
31-Aug-2016 by Elif Aktas, Hotel Management
Dear Swissôtel Guest, Thank you for taking the time to review your stay with us and were very glad to read you were especially pleased with our newly designed facilities and services rendered to you. Thank you again for choosing Swissôtel The Bosphorus for your stay in Istanbul and look forward to welcoming you back soon. Best Regards
2out of 5
by A verified traveller

Ok for the price

Posted 11-Aug-2016
Ok for the price but the view of the lobby was amazing.
Comment from Hotel Management
31-Aug-2016 by Elif Aktas, Hotel Management
Dear Swissôtel Guest, We would like to thank you for taking the time to share your experiences with us. We are sorry to read that you had an average stay with us. Should your travels bring you back to Istanbul, we hope to have the opportunity to welcome you back to ensure your stay is a memorable one. Best Regards
4out of 5
by A verified traveller

Excellent location nice view perfect place to stay

Posted 28-Jul-2016
Very enjoyable place to stay and high standard room services and polit to deal with and always try to help
Comment from Hotel Management
31-Aug-2016 by Elif Aktas, Hotel Management
Dear Swissôtel Guest Thank you for taking the time to share your recent experience with us. We are pleased to read you enjoyed your stay with us. Thank you again for your visit and look forward to welcoming you back when your travels bring you back to Istanbul
2out of 5
by A verified traveller fromnew york

No one speaks English

Posted 25-Jul-2016
No one speaks English. There was bombing close to the hotel and when I asked from hotel reception about that horrible situation, no one cares. Never come back to the turkey
Comment from Hotel Management
4-Sep-2016 by Elif Aktas, Hotel Management
Dear Swissôtel Guest, Our commitment is to provide each and every guest with a wonderful and memorable experience, and I am sorry we failed and allowed you to depart less than satisfied. Your comments have been shared with our Front Of House Manager who will ensure that the front office team will take extra care with our guests. We appreciate your constructive feedback, as this will effectively help us to improve the level of service at the Swissotel The Bosphorus. We thank you for your visit and hope we will have the chance to reinstate your confidence. In the meanwhile we remain with our best wishes
5out of 5
by A verified traveller

Amazing hotel

Posted 13-Jul-2016
Really impressed with the hotel, staff was amazimg. Facilities was amazing. Free upgrade. Really impressed
Comment from Hotel Management
31-Aug-2016 by Elif Aktas, Hotel Management
Dear Swissôtel Guest Thank you for taking the time to share your recent experience with us. We are pleased to read you had an amazing stay with us. Your comments means a lot to us. Thank you again for your visit and look forward to welcoming you back when your travels bring you back to Istanbul. Best Regards
5out of 5
by GRAZIELA fromCuritiba

Altamente recomendavel, adoramos

Posted 26-Jun-2016 on Hotels
Hotel excelente, instalaçoes, serviços, localizaçao. Um otima opçao em Istambul, altamente recomendavel. Fica perto das atraçoes turirsticas e tambem da area nobre da cidade. Serviço de concierge excelente, cafe da manha muito bom e vista espetacular.
5out of 5
by Javier fromMadrid

Impresionante

Posted 26-Jun-2016 on Hotels
Uno de los mejores hoteles en los que hemos estado. Habitaciones, servicio...todo inmejorable. El desayuno espectacular; todo el personal muy amable y atento. El spa y la piscina fantásticos. Muy buenas vistas al Bósforo. Jardín enorme. El hotel lo han renovado hace poco y se nota. Aunque hay que coger taxi para todo, está muy cerca de los barcos que hacen la ruta por el Bósforo y del tranvía que lleva al Cuerno de Oro - en cualquier caso, Estambul es enorme y hay que moverse en transporte público o taxi. No dudaríamos en repetir hotel la próxima vez.
5out of 5
by negin fromlondon

Loved it!

Posted 23-Jun-2016 on Hotels
This hotel is so comfortable with great service and amazing breakfast. We stayed there for 5 nights and we loved every moment of it.
Comment from Hotel Management
19-Sep-2016 by General Manager, Hotel Management
Dear Swissôtel Guest, We would like to thank you for taking the time to share your experience at Swissôtel The Bosphorus. We are very pleased that you loved your stay wirh us especially the service and our breakfast. Thank you again for your visit and look forward to welcoming you back soon. Best Regards