No one speaks English. There was bombing close to the hotel and when I asked from hotel reception about that horrible situation, no one cares.
Never come back to the turkey
Comment from Hotel Management
4-Sep-2016 by Elif Aktas, Hotel Management
Dear Swissôtel Guest,
Our commitment is to provide each and every guest with a wonderful and memorable experience, and I am sorry we failed and allowed you to depart less than satisfied.
Your comments have been shared with our Front Of House Manager who will ensure that the front office team will take extra care with our guests.
We appreciate your constructive feedback, as this will effectively help us to improve the level of service at the Swissotel The Bosphorus.
We thank you for your visit and hope we will have the chance to reinstate your confidence.
In the meanwhile we remain with our best wishes