Ratings based on 410 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Probably the best hotel I've ever stayed at.

Posted 5-Aug-2015
We loved this hotel, the quality and the service is second to none. The location is also great, very close to all the best spots in istanbul. I would defo stay at this hotel every single time i'm in istanbul.
5 out of 5
Recommended
for Everyone
by A verified traveller

Amazing customer service staff, reasonable price,

Posted 1-Aug-2015
Excellent room space, very clean hotel, all services are 5 stars. 5/5
5 out of 5
Recommended
for Everyone
by A verified traveller

Luxury

Posted 6-Jul-2015
Pros: Everything
Cons: Simpler breakfast option
Location: Taxi needed anywhere in Istanbul
Excellent... Exceptional Sorry but nothing else required
Comment from Hotel Management
22-Jul-2015 by Elif Aktas, Hotel Management
Dear Swissôtel Guest, We are pleased to read that you had an exceptional stay with us at Swissôtel The Bosphorus. Thank you again for your visit and look forward to welcoming you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveller from Würzburg

Hervorragendes Hotel für einen Stadtaufenthalt

Posted 22-Jun-2015
Pros: Der grandiose Ausblick aus der Hotelbar auf dem Dach im 16. Stock - aber eigentlich alles.
Cons: Alles so lassen wie es ist.
Location: Mit dem Taxi ist die Altstadt in ca. 10 Minuten gut erreichbar. Die Lage mit direktem unverbautem Blick auf den Bosporus ist einmalig.
Sehr gut geführtes Hotel mit fantastischem Ausblick über den Bosporus. Besonders Empfehlenswert ist die Hotelbar unter freiem Himmel auf der Dachterrasse im 16. Stock. Der freundliche und kompetente Concierge hat stets ein offenes Ohr und einen guten Tipp parat. Das Personal war überdurchschnittlich freundlich und aufmerksam (aber in keiner Weise aufdringlich). Taxifahren wird mit Unterstützung der freundlichen Hotelmitarbeiter zum sicheren Kinderspiel. Rundum sorglos und entspannt - jederzeit wieder !
Comment from Hotel Management
1-Jul-2015 by Elif Aktas, Hotel Management
Dear Swissôtel Guest, We would like to thank you for taking the time to share your experience at Swissôtel The Bosphorus. We are very pleased that you had a wonderful stay with us. It is great to read that you enjoyed our roof top terrace bar and amazing views. We will certainly ensure that our team receive your wonderful comments about the level of service you received from them. Thank you again for your visit and look forward to welcoming you back soon.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Jun-2015
Clean, comfortable, friendly staff - everything per the Swissotel experience globally. Only concern was birds using the pool as their 'hangout spot.'
Comment from Hotel Management
1-Jul-2015 by Elif Aktas, Hotel Management
Dear Swissôtel Guest, We would like to thank you for taking the time to share your experience at Swissôtel The Bosphorus. We are very pleased that you had a comfortable stay with us. It is great to read of that you enjoyed our services. Thank you again for your visit and look forward to welcoming you back soon
5 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles

Very nice hotel, with excellent service

Posted 15-Jun-2015
Pros: everything, specially we like it because it was a grade opening for part of the hotel and we were invited and the party was just great .Love it. Thank
Cons: food menu but not the breakfast, the breakfast is fantastic.
Location: I would say if they can add shuttle service to center of town and Bazar and perhaps air port, it would be a great addition to their service.
I have stayed in over 500 different hotels in 20 counties and most of the states and I found this hotel to be one of the best if not the best.
Comment from Hotel Management
1-Jul-2015 by Elif Aktas, Hotel Management
Dear Swissôtel Guest, We are delighted to read you have enjoyed our stay with us. Your comments are a big motivation the entire team Thank you again for your visit and hope we may have the pleasure of welcoming you back soon. Best Regards
5 out of 5
Recommended
for Couples
by A verified traveller

Absolutes 5 Sterne Hotel

Posted 27-May-2015
Pros: Tolle Zimmer, 3 Pools, super Service, super Concerge
Cons: Die Lobby könnte noch eine Modernisierung vertragen.
Location: Super Lage in alle Richtungen
Derzeit finden Baumaßnahmen im Hotel statt. Allerdings stören diese keineswegs es ist auch kein Baulärm zu hören. Einige Zimmer werden Luxussaniert. Aufgrund dieses Umstandes wurden wir in eine neu umgebaute Suite upgeradet. Diese war Hammerschön und sehr edel eingerichtet. Hierfür nochmals besten Dank.
Comment from Hotel Management
30-May-2015 by Elif Aktas, Hotel Management
Dear Swissôtel Guest, It was our pleasure to have welcomed you to our hotel. We were pleased to read you have enjoyed stay with us especially our newly renovated rooms. Your comments means a lot to us. Thank you again for your visit and look forward to be welcoming you back soon when your travels bring you back to Istanbul. In the meanwhile we remain with our best wishes
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-May-2015
Good but the apartment building is not as good as the main building.
Comment from Hotel Management
30-May-2015 by Elif Aktas, Hotel Management
Dear Swissôtel Guest, Thank you for taking the time to share your experiences with us, we are so pleased to learn that you have generally enjoyed your stay in our hotel. Thank you again for choosing Swissôtel The Bosphorus and look forward to welcoming you back soon Best Regards
1 out of 5
by A verified traveller from Rabensburg

Hotel ist eine Baustelle, Frühstück überteuert

Posted 23-May-2015
Pros: Freundliches Personal
Cons: Günstigeres Frühstück
Schöne Lage, ab dem 10. Stock sieht man jedoch erst den Bosphorus. Ein Gebäudekomplex wird renoviert, genauso wie das Hauptrestaurant und die Dachterrasse, man fühlt sich wie in einer Großbaustelle, es wird von Morgens bis Abends gehämmert und gebohrt, der Hotel-Innenbereich ist komplett verfahren und der Garten nicht schön. Das Frühstück ist mit 30 Euro pro Person zu teuer.
Comment from Hotel Management
30-May-2015 by Elif Aktas, Hotel Management
Dear Swissôtel Guest, Thank you for taking the time to comment on your recent stay with us. Please accept our sincere apologies for any disturbance that may have been caused as a result of the ongoing renewal works. We wish to assure that we are working at an intense speed to complete the renewal of our all day dining restaurant Café Swiss together with its terrace, scheduled to open first week in June. This will be followed by our roof top terrace Restaurant & Bar the second week of June. In the meanwhile we are pleased to inform that our West wing rooms/suites has opened beginning of 2015 after being renovated. Outdoor pool with Oasis pool bar/restaurant has also opened for service this week. Thank you again for your visit and look forward to welcoming you on your next visit hopefully to experience our the remainder of our facilities. Best Regards
4 out of 5
Recommended
for Couples
by Ebru from Ankara

Haftasonu konaklamamız

Posted 20-May-2015 on Hotels
Resepsiyon hizmetlerinden oldukça memnun kaldık. Odalar yenilenmiş ve oldukça konforlu. konaklamadan önce tadilat olduğu bilgisi verilmeliydi. Ayrıca önceden özellikle özel bir gün için kaldığımızı belirtmeme rağmen herhangi bir hizmet yapılmadı. Sadece odaya bir pasta bırakılmış onu da yiyemedik. bu Bakımdan hizmet zayıftı. Otelin konumu oldukça iyi, tavsiye edebilirim.
Comment from Hotel Management
8-Aug-2015 by Elif Aktas, Hotel Management
Değerli Misafirimiz, Zaman ayırıp görüşlerinizi paylaştığınız için teşekkür ederiz. Misafirlerimizin değerli görüşleri ve eleştirileri bizim kendimizi geliştirmek açısından büyük önem teşkil etmektedir. İlgili bölüm müdürleri ile belirtmiş olduğunuz hususlar üzerinde görüşmeler yaparak uyarılarınızın dikkate alınacağını belirtmek isteriz. Otelimize göstermiş olduğunuz ilgiye teşekkür eder, size Swissôtel Istanbul, The Bosphorus’ta en yakın zamanda tekrar “Hoşgeldiniz” diyebilmeyi dileriz.