Ratings based on 498 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 5-Feb-2016
far from city action but have all transportation needed in hand
5 out of 5
Recommended
for Everyone
by A verified traveller

Felt special on my wife's birthday

Posted 16-Jan-2016
Pros: Room comfort, friendly and helpful staff, breakfast and the ambience all around the hotel
Cons: nothing
Location: Scenery is great. The location is near to Nisantasi which has a lot of boutique and big stores. So it is also very convenient to walk and shop.
The staff made us really special by giving us surprises during our stay. My wife and I really felt special during our stay.
5 out of 5
Recommended
for Everyone
by A verified traveller from Hamburg

Tolles Hotel

Posted 4-Jan-2016
1A Hotel, Service super, sehr sauber, Central, Sehr ruhig gelegen, ab jetzt werde ich immer hier übernachten
Comment from Hotel Management
5-Jan-2016 by Elif Aktas, Hotel Management
Dear Swissôtel Guest, We would like to thank you for taking the time to share your experience at Swissôtel The Bosphorus. We are very pleased that you enjoyed your stay. Thank you again for your visit and look forward to welcoming you back many more times too.
5 out of 5
Recommended
for Everyone
by A verified traveller from Hamburg

Top Lage und super tolles Hotel!

Posted 2-Jan-2016
Tolles und schönes Hotel. Renoviert und in einem Top Zustand. Von hier aus alles gut erreichbar. Ab jetzt wird das unser Hotel:)
Comment from Hotel Management
5-Jan-2016 by Elif Aktas, Hotel Management
Dear Swissôtel Guest, We would like to thank you for taking the time to share your experience at Swissôtel The Bosphorus. We are very pleased that you had a comfortable stay with us and liked our newly renovated rooms Thank you again for your visit and look forward to welcoming you back soon. Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 28-Dec-2015
Nice modern hotel full of comfort and nice staff, rooms are new everything in the hotel is great.
Comment from Hotel Management
5-Jan-2016 by Elif Aktas, Hotel Management
Dear Swissôtel Guest, We would like to thank you for taking the time to share your experience at Swissôtel The Bosphorus. We are very pleased that you enjoyed your stay with us and were impressed with your level of service received by our team and our new room design. Thank you again for your visit and look forward to welcoming you back soon. Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveller from jordan

Posted 24-Dec-2015
Clean, calm and professional staff. Spa is great Bathroom is good with powerful rain shower. Staff are exceptional. One comment: although they have a menu of pillows I couldn't have what suits me. Great location. They even give you a paper of taxi estimate when ride one. ..first time for me ..marvelous
Comment from Hotel Management
5-Jan-2016 by Elif Aktas, Hotel Management
Dear Swissôtel Guest, We would like to thank you for taking the time to share your experience at Swissôtel The Bosphorus. We are very pleased that you enjoyed your stay with us and were impressed with your level of service received by our team, Spa and our new bathroom design. Thank you again for your visit and look forward to welcoming you back soon. Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Nov-2015
The most friendly and hard working professional staff. Very nice breakfast and brunch.
Comment from Hotel Management
5-Jan-2016 by Elif Aktas, Hotel Management
Dear Swissôtel Guest, Thank you for choosing Swissôtel The Bosphorus for your stay in Istanbul. We are very pleased to read that you enjoyed your stay with us and were impressed with the level of service received by our team. Your comments mean a lot to us. Thank you again for your visit and look forward to welcoming you back soon. Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveller

Fully renovated luxury hotel with great view

Posted 24-Nov-2015
The hotel is located near a luxurious residential and shopping area. I stayed for the weekend and the service was impeccable. I highly recommend this hotel.
Comment from Hotel Management
5-Jan-2016 by Elif Aktas, Hotel Management
Dear Swissôtel Guest Thank you for taking the time to share your recent experience with us. We are pleased to read you enjoyed your stay with us and were impressed with our services, location and views. Thank you again for your visit and look forward to welcoming you back when your travels bring you back to Istanbul Best Regards
3 out of 5
Recommended
for Couples
by A verified traveller

4 days at Swiss Istanbul

Posted 14-Nov-2015 on Hotels
Toilet not seperated from the bathroom, Aircon difficult to control - room cleanliness excellent and room cleaners very good and helpful. Reception ok - customer service lady in dwells the when problem with reservation. Location too far from anything really to walk comfortably to tram stop... One taxi driver charged us too much to the airport and reception said it was ok? We didn't like that - the let down is the very expensive breakfast, the lobby bar is not great and expensive, service was slow - no upper floor at with Terrance ?? Why not? Gym small for The hotel and poorly designed...staff overall great and when east wing re opens hope for big improvement on the public areas.
Comment from Hotel Management
5-Jan-2016 by Elif Aktas, Hotel Management
Dear Swissôtel Guest Thank you for taking the time to share your recent experience with us. We are pleased to learn that you were impressed with the level of cleanliness and service from our team. It gives us a great pleasure to inform that we are at the final stage of completing the renovation of our East Wing rooms and public areas. Planned to open in end of February. With this, all our room bathrooms will be designed with separate toilet. Our new Spa & Fitness facilities already completed - 4000mtsq dedicated to the wellbeing & relaxation of our guests and should your travels bring you back during the summer, will highly recommend you to visit our roof top - Gaja Roof Restaurant & Bar only open in the summer months. Thank you again for your visit and look forward to welcoming you back to experience our new designed rooms and facilities. Best Regards
5 out of 5
Recommended
for Families
by Atilla from Nürnberg

Ruhiges und hochwertiges Hotel

Posted 7-Nov-2015 on Hotels
Hotel wird renoviert, jedoch sehr dezent, Hotel hat den besten Servic, sehr professionell ohne Aufdringlich zu sein.
Comment from Hotel Management
9-Jan-2016 by Elif Aktas, Hotel Management
Dear Swissôtel Guest, Thank you for taking the time to share your recent experience with us. We are delighted to read you have enjoyed your stay with us and thank you for your kind understanding regarding the ongoing renewal works. Your comments means a lot to us. We look forward to welcome you back to experience the remainder of our facities hoping to be completed early 2016. In the meanwhile we remain with our best wishes