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Reviews of Hotel Grand Emin

3.5 out of 5
Hotel Grand Emin
Mustafa Kemalpaa Cad., Fabrika Sokak No:16, Yenikapi, Istanbul, Istanbul

Reviews

6.2
Rating 10 - Excellent. 8 out of 37 reviews" "
Rating 8 - Good. 6 out of 37 reviews" "
Rating 6 - Okay. 8 out of 37 reviews" "
Rating 4 - Poor. 9 out of 37 reviews" "
Rating 2 - Terrible. 6 out of 37 reviews" "

6.2/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

6.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10 Poor

Zinah

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

MARTIN

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
You have to remember the vibrant area it is situated, however like many hotels around the area it is very tired. However if the staff had a smile that would help. If the rooms were cleaned fully rather than leaving someone’s used dental floss on the floor. The bathrooms need a make over. So not the best experience I have ever had bit equally it was acceptable to the location that we needed to be in.
Stayed 3 nights in Jun 2023

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Star rating given on website for Grand Emin is 3.5 but its not a 3 star hotel. Rooms are very compact, bathroom is so small you cant stand and go through the galls door for shower. No electric kettle provided. Only good thing is that Hotel is near to tourist places.
Stayed 1 night in May 2023

4/10 Poor

Oluwatoyin

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Overall about hotel and customer services is ZERO.
Stayed 5 nights in Jan 2023

10/10 Excellent

Kareem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2022

6/10 Okay

NASAR

Travelled with group
Stayed 3 nights in Nov 2021

2/10 Terrible

Chantal

Stayed 3 nights in Nov 2021

10/10 Excellent

Rownaq

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's very close to everything and they are very friendly
Stayed 11 nights in Apr 2021
Response from taner on May 5, 2021
dear Rwnaq ; thank you so much for your comment and hope oto see you soon again. Best Regards

8/10 Good

Zaid Abdulmajeed Faeq

Travelled with family
Liked: Room comfort
Acceptable
The room was small, bathroom was very small and poorly fixed toilet seat and shower. The breakfast was very basic and daily repeated. Most of the room's light bulbs were not working and the TV would not turn on. Otherwise the location was very good and near public transportation.
Stayed 3 nights in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from taner on Jan 31, 2020
thank you so much. hope to see you soon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from taner on Oct 23, 2019
thank you so much

6/10 Okay

Mirko, Ontario, Canada

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel does not have a rooftop swimming pool
The hotel does not have a rooftop swimming pool. It is a reservoire approx. 5x2x1m big, which they call a pool. The air conditioning device works poor. Bathroom is too small.
Stayed 3 nights in Jun 2018

4/10 Poor

z h, lebanon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had the worst room i ever had black seiling and black floor and the worst is the bathroom
Stayed 2 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
It's close to all the places you want to go
Close to sights, close to restaurants, rooms are clean but hit and miss on how nice. My room had a widow into another room lol. Desk manager was like Fawlty towers. Rude but to the point of amusement so I didn't mind.
Stayed 5 nights in Sep 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My worst hotel stay ever
It was our worst hotel stay ever, nothing is clean, the staff wasnt friendly at all for ex. In the breakfast room the knife fall on the floor and the waiter pushed it with his feet to the kitchen.. i will never ever go back ... spend more money and go to other hotel it would be better anytime!

2/10 Terrible

Naqibullah, United States

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Naqibullah Abidy
We it was not good at all because I booked nonsmoking room and they give me the room that even all the blankets was smiling like a cigarettes and I have companies but they told me that's what is it it was so rode

4/10 Poor

Zaher, Qatar

Disliked: Staff & service, property conditions & facilities
Dissapointed
Staying at another hotel with much better and more competitive services at lower prices, I felt disappointed at this hotel. What is called a swimming pool is just a plastic basin on the roof. The room was not comfortable, especially with relevance to the AC and environment. There was no shampoo. The hotel was made to be economic. The breakfast was OK. The staff were kind; however, not much professional. I was kept waiting to get my room for a while. I hope that more improvement can be made on the hotel services, and provide more competitive prices.

10/10 Excellent

Zeghib Youcef-

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MERCI HOTELS.COM
BELLE SEJOUR ET BELLE ENDROIT PLUS PROCHE METRO ET TRAMWAY
Stayed 1 night in Dec 2023

10/10 Excellent

Pia Kristiina

Stayed 5 nights in Aug 2023

4/10 Poor

Murat

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Haziranda Hotele girişde hiç karşılama yokdu, Ilk verdikleri odanın banyo kapısı kırıktı, yatak temiz değildi, ikinci oda da TV hiç çalışmiyordu iki kez söyledikden sonra tv yi değişdirdiler, kahvaltı hergün aynı, hiç güler yüzlü kimse yok, çevre çok gürültülü. Kimseye Tavsiye etmem, birdaha da gitmem.
Stayed 5 nights in Jun 2023

8/10 Good

ÜMMET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from taner on Mar 25, 2021
merhabalar ; öncelikle ilgi ve alakanız için çok teşekkürler. sizleri tekrar görmekten mutluluk duyarız. iyi günler

4/10 Poor

Jesper

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 15 nights in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2020

8/10 Good

MHAMDI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

8/10 Good

Suleiman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beklentilerimi karşıladı. Sadece yan odada yabancı uyruklu Çiftin geceye yakın bir zamanda kavga etmeleri ve eşini dövmesi huzurumu çok bozdu. Nerdeyse Otelden ayrılmak yada başka bir oda talep etme noktasına geldim.
Stayed 3 nights in Apr 2019

6/10 Okay

تركي

Stayed 2 nights in Feb 2019

10/10 Excellent

Gökhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mukemmel
Süper güleryüzlü bir ekip
Stayed 1 night in Oct 2018

2/10 Terrible

magic, seoul

Disliked: Staff & service
직원들의 태도가 아주나쁨
프런트에 근무하는 직원들에게 여행사응용해 그룹투어를 예약했는데 가격을 깍지도않고 주었지만 당초약속과는 아주달랐고 컴플레인을하니 알아듣지못할 소리만 지껄인다. 절대로 여행예약하지 마시길

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PROCHE DU METRO,TRAIN ET BUS.
C'EST UN HOTEL QUI BIEN, PROPRE ET LES PERSONNEL SONT AIMABLE.

6/10 Okay

Mehdi, Nantes

Disliked: Cleanliness
Un bon rapport qualité prix
Chambre avec vu intérieur sur group de clim gérant parle bien allemand fuit sur le toi Sdb literie confortable insonorisation pas terrible on entend vraiment tout!!!!!!!! Petit déjeuner très bon

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
no conformation
My reservation wasn't confirmed When I arrived at hotel !. I had to find conformation email from my phone (which it'll cost me as international roaming charge) to prove that I had reservation!!! because of that I was given twin bed. My booking was double bed...

8/10 Good

yavuz ekmekci, kıbrıs

Liked: Cleanliness
wifi???
wifi hizmeti yok,

2/10 Terrible

MILAN, VÄSTERÅS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sämsta hotellet i världen