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Reviews of Arts Hotel Taksim

4 out of 5
Arts Hotel Taksim
Topcu Cd No 9-11, Taksim, Istanbul, Istanbul

Reviews

8.0

Very good

Rating 10 - Excellent. 8 out of 19 reviews" "
Rating 8 - Good. 6 out of 19 reviews" "
Rating 6 - Okay. 3 out of 19 reviews" "
Rating 4 - Poor. 0 out of 19 reviews" "
Rating 2 - Terrible. 2 out of 19 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Amine

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Clean but too much noise
Stayed 2 nights in Apr 2024

8/10 Good

Victoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel would definitely consider staying again. Modern rooms, nice pool. Please note you have to wear a swimming hat in the pool at a cost of 50TL or you can’t use it. Other downside is the air con doesn’t work in winter so you get very hot in the room and have to use the windows to regulate the temperature, but it’s noisy outside when the window is open.
Stayed 3 nights in Dec 2023
Response from Front Office Manager on Feb 27, 2024
Thank you for taking your valuable time and sharing your experiences. Unfortunately, pool rules are common throughout our city. Since our air conditioners work with a central system, we have to adjust your rooms according to the weather outside. We would like you to know that we are making improvements in breakfast in line with the opinions of our valued guests.

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Dec 2023
Response from Front Office Manager on Feb 27, 2024
We thank you. We hope you come again

8/10 Good

Wee Lip Andy

Stayed 6 nights in Dec 2023

6/10 Okay

Shahab

Stayed 4 nights in Oct 2023
Response from Front Office Manager on Dec 13, 2023
Thank you

10/10 Excellent

anis, belmont

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
nice and convinient
Stayed 5 nights in Aug 2023

8/10 Good

Adeel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arts Hotel Taksim - stay in August 2023
Great hotel in a fabulous location. Only comments are the breakfast could be better and the customer service should be slicker. The rooms are newly refurbished but there is sound transfer between rooms which is an issue that needs to be looked at. This is a 4 star city hotel but you would not really notice and i have stayed in 5 star hotels which have been worse. Disappointed that there were issues with the room i booked but this was resolved quickly. Would use this hotel again as close to taksim square and metro and easy to travel around the city. Big thank you to Furkhan, Kenan and Omar for all their help.
Stayed 6 nights in Aug 2023
Response from Reservation Department on Aug 23, 2023
Dear Akhtar,We were glad to welcome you and thanks for your understanding for your room change because of unexpected reasons. We will be glad to see you in our hotel again,Best Regards,

2/10 Terrible

Faisal

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
We had booked for 4 people. We were given Queen bed and a sofa bed. We did not get pillows all night despite asking multiple times. They kept saying 10 mins. WiFi is horrible you have to go downstairs to get the password. Busy elevators and bell boy don’t help you with luggage. Building is nice but no staff. Not to mention no Orion or iron board in the room
Stayed 1 night in Aug 2023

8/10 Good

Hussein

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with excellent location
Overall it was a good stay. I might visit the hotel again. The good: + Excellent location few minutes walking to Taksim square + friendly staff. Almost all the staff speaks English + rooms are spacious enough. + break fast is comparably good The bad: - the connected rooms are totally separated. Each room has its own door and there is another door that common to both and connects the rooms to the external space. We do not feel it is safe to leave our little kids alone I one room so we all slept in one room and used the other room for storage and bathing - we got towels with brown spots few times. I believe they are clean as they smell clean but it the hotel staff should not put such towels to guests. - the water should be free and the fridge should be filled daily. - swimming pool is very small - open hours of the swimming pool and the gym are 10:00 to 20:00. This does not make sense at all. The normal hours should be early morning and lately evening.
Stayed 10 nights in Jul 2023

10/10 Excellent

ibrahim halil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

selcuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
keyifli
calisanlar guleryuzluydu. cok memnun kaldim . harika lokasyon
Stayed 1 night in Dec 2023
Response from Front Office Manager on Dec 13, 2023
Değerli vaktinizi ayırıp bize deneyimlerinizi sunduğunuz için teşekkür ederiz Selçuk bey

10/10 Excellent

Mahmoud m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Front Office Manager on Dec 13, 2023
Thank you

2/10 Terrible

Perzja

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from f on Dec 13, 2023
thank you

10/10 Excellent

Serhat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Nazlı Urdan on Dec 1, 2023
Serhat Bey,Öncelikle otelimize göstermiş olduğunuz ilgiden dolayı teşekkür ederiz.Siz değerli misafirimizi en kısa sürede otelimizde tekrar ağırlamayı diler,vakit ayırıp otelimize puan verdiğiniz için bizi çok mutlu ettiğinizi bilmenizi isteriz.Saygılarımızla