Terrace/patio

Reviews of Cheya Residences Nisantasi Deluxe

4 out of 5
Cheya Residences Nisantasi Deluxe
Valikonagi Caddesi 20, Nisantasi, Istanbul, Istanbul

Reviews

7.6

Good

Rating 10 - Excellent. 8 out of 19 reviews" "
Rating 8 - Good. 5 out of 19 reviews" "
Rating 6 - Okay. 2 out of 19 reviews" "
Rating 4 - Poor. 2 out of 19 reviews" "
Rating 2 - Terrible. 2 out of 19 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Klodia

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Mari Beyatris

Stayed 2 nights in Aug 2023

8/10 Good

TARIQ, Manama

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Surrounding area is great. I had the penthouse which was excellent I'm not sure about other rooms.
Stayed 14 nights in Jul 2022

8/10 Good

mohammad a, santa barbara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great family hotel to stay in Istanbul close to everything
Stayed 5 nights in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fancy location
great two connecting room suite.. nice location!
Stayed 2 nights in Dec 2018
Response from Cheya Deluxe Residence Managment on Jan 3, 2019
Dear Guest, Thank you for your feedback. We are very happy to have a good experience in your stay. We look forward to seving you and your friends next future again. Best Regards Cheya Deluxe Residence Nisantasi Managment

10/10 Excellent

Mahmed Ali

Liked: Cleanliness, room comfort
Stayed 5 nights in Oct 2017
Response from Onur Yılmaz on May 3, 2019
Thank you very much for your kind rating. Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent location
The residence staff like Mohammed,Khalil and Ali have been very helpful and made our stay very comfortable Just reported about bad smell in the corridors of the place which hopefully they will treat.
Stayed 4 nights in Aug 2017
Response from Onur Yılmaz on May 3, 2019
First of all we would like to thank you for staying with us and sharing your thoughts about your experience. Your feedback is highly valuable and helps us to improve our level of service. We will surely take in consideration your comments and do our utmost to meet our guests requests within Cheya standards. We look forward to welcome you during your next visit to Istanbul .Best Regards

10/10 Excellent

Oguz, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good!
Staying at Cheya Valikonagi was awesome experience. Hotel staff was incredibly helpfull. Open buffet breakfast provides pretty good options. They don't have late breakfast service. So, be there right at time. We stayed there with our little daughter. They provide portable bed/crib for the baby. Standart rooms might not have washing machine and stove. Confirm it before you go there.Location of the hotel is right at the center of Nisantasi. In overall, it was nice to stay there and I would definitely recommend it
Response from Onur Yılmaz on May 3, 2019
Thank you very much for your kind feedback. Best Regards

8/10 Good

dr.adnan, Kuwait

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel middle of everything
Hotel lobby is v.v.narrow, it's almost a corridor!! My surprise was the apartment, I was in impression of a ONE BEDROOM apartment, it was hardly a "suit".. But the lovely staff,made it easy on my wife and I.
Response from Onur Yılmaz/ General Manager on May 3, 2019
First of all we would like to thank you for staying with us and sharing your thoughts about your experience. Your feedback is highly valuable and helps us to improve our level of service. We will surely take in consideration your comments and do our utmost to meet our guests requests within Cheya standards. We look forward to welcome you during your next visit to Istanbul and I will be glad if I can meet you also in person.

2/10 Terrible

Naas, Libya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst hotel
First I would like start with how the hotel cheated me I have booked for 2 bedrooms apartment but they gave me family room the room (not apartment) was too small no ventilation 2 small rooms with quarter kitchen in btween the rooms of space of 1 meter square, the kids room the tv was out off service first day no one cleaned our room second day the room still dirty and no shampoo mini bar hasn't refilled, we called the recption 2 times to bring some things but it end with no show, at the end this the worst hotel I ever been for. P.s all these notes were reported to the hotel ounwer but she didn't like our notes!! Very cheap
Response from Onur Yılmaz on May 3, 2019
First of all we would like to thank you for staying with us and sharing your thoughts about your experience. Your feedback is highly valuable and helps us to improve our level of service. We will surely take in consideration your comments and do our utmost to meet our guests requests within Cheya standards. We look forward to welcome you during your next visit to Istanbul . Best Regards

10/10 Excellent

WAK, North Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for an extended stay
While a bit on the pricey side, this is an excellent place for an extended stay. I had a suite that had everything one would need to spend a couple of weeks. Modern and fairly new decor. Conveniently located in Nisantasi, Close enough to Taksim Square, but far enough to avoid the noise and traffic. About four blocks from the metro station, and very close to nice bars and restaurants.
Response from Onur Yılmaz on May 3, 2019
Thank you very much for your kind feedback . Best Regards

4/10 Poor

Mariam

Travelled with partner
Liked: Staff & service
Disliked: Amenities
J’ai choisi une chambre sur le site il m’ont donné une autre différente. De plus la salle de gym est fermée depuis la pandémie et il disent que le site n’est pas à jour pour annoncer un tel problème. La chambre est au dernier étage juste à côté des moteurs de climatisation, le bruit est horrible 24/24. L’insonorisation est nulle j’entendais les voisins parlaient mot par mot. Le matin on attendait l’ascenseur pour quelques minutes parce qu’il est bloqué par les femmes de ménage aux étages qui nous précèdent. Franchement je ne recommande pas cet hôtel.
Stayed 6 nights in Aug 2023

8/10 Good

Yavuz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
otopark
Gayet güzel ve temiz bir otel şehir merkezinde olması ayrıca güzel yalnız sadece bir otopark sorunu var onun dışında her şey gayet güzeldi
Stayed 1 night in Dec 2021

2/10 Terrible

Verified traveller

Business traveller, Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

6/10 Okay

Bahaa

Stayed 13 nights in Sep 2021

6/10 Okay

Verified traveller

Liked: Cleanliness
الموضفون غير متعاونين
Stayed 15 nights in Oct 2018
Response from Ali GOKGUR on Nov 13, 2018
Dear Guest, Thank you for staying with us and your feedback. Your feedback is very importand for us to improve our service quality.. We will be happy to welcome you and your friends again at our facility. Kind regards, Cheya Hotel Mangment.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Response from Cheya Nişantaşı on Apr 21, 2018
Dear Valued Guest, We hereby want to thank you for your feedback. As Cheya team our main aim is to ensure that our guests have a flawless stay. I am sorry for your complaints. We will highly consider your complaints and ensure you will have a better stay next time. Kind Regards Ali Kemal Ortulu Property Manager

10/10 Excellent

Ayse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
♥️
Mükemmel
Stayed 1 night in Mar 2018
Response from Cheya Nişantaşı on Apr 4, 2018
Değerli Misafirimiz Ayşe Hanım, Zaman ayırıp görüşlerinizi bizimle paylaştığınız için teşekkür ederiz.Cheya Hotel ekibi olarak,bu memnuniyetiniz bizi çok mutlu etmiştir ve hizmet kalitemizin devamlılığı açısından da teşvik edici olmuştur.Bir sonraki seyahatinizde de sizi ağırlamaktan memnuniyet duyacağız. Saygılarımızla, Ali Kemal Örtülü Rezidans Müdürü

10/10 Excellent

Biren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lokasyon muhtesem. Oda cok rahat. Ev gibi. Personel cok ilgili ve kibar. Cok temiz.
Response from Onur Yılmaz on May 3, 2019
Değerli Misafirimiz , Kıymetli yorumlarınız için teşekkür ederiz. Sizleri tekrar ağırlamak dileğiyle. Saygılarımızla.