Isla Mujeres Vacation Rentals

"Service is awesome "

"Atelier was a great stay. The facilities, rooms, walkways, and everything were extremely clean and well taken care of. The resort was beautiful overall with great beach access, pools, and lots to do. There were constant fun and engaging activities to enjoy, and different pool/beach vibes for any type of vacationer. The food/drinks were great with many high tier options, and the staff was EXTREMELY kind. Every single worker walked by with a smile and made you feel welcome. A couple very nitpicky criticism's: the resort is a bit of a maze, it took us almost 3 days to figure out how the buildings/levels worked. When we first arrived at 2pm on a Thursday, all of the dinner reservations except for one restaurant were booked out for the day, and we were told to get on at 12:01 AM to have a chance at the soonest available reservation for Sunday night (we got it and it was worth it for the steakhouse). The room service took a while and wasn’t very good compared to the restaurants we attended (to be expected). Last one: make sure to bring cash if you plan to tip/spend it. All 3 ATMs on site were non-functioning and there was no other way to get cash. "

"My family really enjoyed staying at this hotel. Staff is super friendly food is great and the beach was super clean "

"We like very much this hotel, good food. good drinks and for kids is very good, never received an upgrade from Expedia and I always ask for it!!"

"I was fascinated by how well attentive the staff and employees were at all times. I loved the atmosphere and ambiance the resort provided and it was truly a vacation I would do all over again."

"Great! "

"Fabulous stay! Staff was amazing and we loved Edith in the sweet corner"

"The staff are generally amazing. Our Butlers Linda was exceptional. Eduardo was scheduled to work less but was good. Disappointed after 4 days the butlers rotated and we were assigned new ones. Food was good to great for the most part. Carlos drink server at Main Pool Grand Palladium was awesome. TRS Pool server not particularly good. Some guys there were really nice but were not our server so that was a need improvement area. Overall the property is lovely. We were with a large group and some had various complaints with rooms. One family I meant were dissatisfied with requested items not being delivered to rooms. That said for us it was really nice overall great staff the golf carts transports were generally reasonable wait times. Bed was hard. Some nice entertainment."

"Staff was very attentive and very kind. Food was delicious. Room was spacious and beautiful. I do think that the entertainment area at Lupitas Lounge is too hot. No air can circulate in that area. We watched several entertainers there and each time there were guests that left before the show even started or left during the show because it was just too hot to sit there. "