Title: Suites Los Arcos - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Suites Los Arcos Downtown convenience meets beach proximity at this relaxing stay where travelers can easily access both urban amenities and sandy shores ![Property grounds](https://images.trvl-media.com/lodging/8000000/8000000/7994100/7994041/6863060f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Quadruple Room](https://images.trvl-media.com/lodging/8000000/8000000/7994100/7994041/a1c21e5f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/8000000/8000000/7994100/7994041/ab4df1cd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room](https://images.trvl-media.com/lodging/8000000/8000000/7994100/7994041/27f07918.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/8000000/8000000/7994100/7994041/8a45ce74.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Suites Los Arcos, in Centro's heart, offers a convenient base for exploration. Enjoy a smoke-free environment and free WiFi in common areas. Walk to North Beach and Isla Mujeres Ferry Terminal from this prime location. 8.4 Very good ## Popular amenities - Housekeeping - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 27 - Oct. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=7994041&PinnedHotelID=7994041&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=7994041&PinnedHotelID=7994041&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 28 - Oct. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=7994041&PinnedHotelID=7994041&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=7994041&PinnedHotelID=7994041&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=7994041&PinnedHotelID=7994041&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=7994041&PinnedHotelID=7994041&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=7994041&PinnedHotelID=7994041&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=7994041&PinnedHotelID=7994041&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ![Room](https://images.trvl-media.com/lodging/8000000/8000000/7994100/7994041/27f07918.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room 9.0 Wonderful 2 reviews ### Highlights Balcony Air conditioning Refrigerator TV Ceiling fan Separate bedroom Microwave Coffee/tea maker - City view - Sleeps 2 - 1 Queen Bed ![Grand Room](https://images.trvl-media.com/lodging/8000000/8000000/7994100/7994041/b32b93d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Room ### Highlights Balcony Air conditioning Refrigerator TV Separate bedroom Ceiling fan Microwave Coffee/tea maker - 1 bedroom - City view - Sleeps 2 - 1 King Bed ![1 bedroom, in-room safe, bed sheets](https://images.trvl-media.com/lodging/8000000/8000000/7994100/7994041/4ff83487.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room ### Highlights Balcony Air conditioning Refrigerator TV Ceiling fan Separate bedroom Microwave Coffee/tea maker - City view - Sleeps 4 - 2 Queen Beds ![Panoramic Penthouse](https://images.trvl-media.com/lodging/8000000/8000000/7994100/7994041/35fce6ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Penthouse ### Highlights Balcony Air conditioning Kitchen Refrigerator TV Separate bedroom Ceiling fan Microwave - 1 bedroom - Partial ocean view - Sleeps 5 - 1 Queen Bed, 1 Twin Bunk Bed and 1 Large Twin Sofa Bed ## You may also like Ad ![4 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/84000000/83290000/83287700/83287617/25a6b449.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Impression Isla Mujeres by Secrets – Adults only – All Inclusive Isla Mujeres - On private beach - Pool - Hot tub - Breakfast included 9.4 Exceptional 116 reviews CA $2,208 CA $2,208 total includes taxes & fees Oct 28 - Oct 29 [](https://www.expedia.ca/Isla-Mujeres-Hotels-Secrets-Impression-Isla-Mujeres-Adults-Only-All-Inclusive.h83287617.Hotel-Information?chkin=2025-10-28&chkout=2025-10-29&rm1=a2®ionId=7925&destination=Isla Mujeres&destType=MARKET&latLong=21.236429,-86.735209&searchId=2e63540f-36c1-4a19-9862-3c877c7c3437&top_cur=CAD) Ad ![Deluxe Room, 1 King Bed, Balcony, Oceanfront (Guest Room) | View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1810000/1803100/1803011/e152a775_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Almare, a Luxury Collection Resort, Isla Mujeres, Adult All-Inclusive Isla Mujeres - Pool - Breakfast included - All-inclusive - Spa 9.2 Wonderful 65 reviews CA $649 CA $785 total includes taxes & fees Oct 28 - Oct 29 [](https://www.expedia.ca/Isla-Mujeres-Hotels-Isla-Mujeres-Palace-Couples-Only-All-Inclusive-Resort.h1803011.Hotel-Information?chkin=2025-10-28&chkout=2025-10-29&rm1=a2®ionId=7925&destination=Isla Mujeres&destType=MARKET&latLong=21.236429,-86.735209&searchId=2e63540f-36c1-4a19-9862-3c877c7c3437&top_cur=CAD) Ad ![Superior Double Room, Ocean View | View from room](https://images.trvl-media.com/lodging/112000000/111150000/111149600/111149578/77df5f4c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Bella Mar Colonia Meteorológico - Pool - Hot tub - Free WiFi - Air conditioning 9.0 Wonderful 14 reviews CA $101 CA $190 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Isla-Mujeres-Hotels-Bella-Mar.h111149578.Hotel-Information?chkin=2025-11-3&chkout=2025-11-4&rm1=a2®ionId=7925&destination=Isla Mujeres&destType=MARKET&latLong=21.236429,-86.735209&searchId=2e63540f-36c1-4a19-9862-3c877c7c3437&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/900000/896500/896465/aa5202af.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mia Reef Isla Mujeres - All Inclusive Isla Mujeres - On private beach - Pool - Breakfast included - All-inclusive 8.0 Very good 1,085 reviews CA $481 CA $593 total includes taxes & fees Oct 28 - Oct 29 [](https://www.expedia.ca/Cancun-Hotels-Mia-Reef-Isla-Mujeres-All-Inclusive.h896465.Hotel-Information?chkin=2025-10-28&chkout=2025-10-29&rm1=a2®ionId=7925&destination=Isla Mujeres&destType=MARKET&latLong=21.236429,-86.735209&searchId=2e63540f-36c1-4a19-9862-3c877c7c3437&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FIsla-Mujeres-Hotels-Suites-Los-Arcos.h7994041.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FIsla-Mujeres-Hotels-Suites-Los-Arcos.h7994041.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.25752%2C-86.74821&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=z-or4hVDjJ_73yF8KtynCUqRrN0=) Miguel Hidalgo 58, Centro, Isla Mujeres, QROO, 77400 #### What's nearby - Miguel Hidalgo - 1 min walk - 0.0 km - Isla Mujeres Cemetery - 3 min walk - 0.3 km - North Beach - 3 min walk - 0.3 km - Isla Mujeres Ferry Terminal - 5 min walk - 0.4 km - Dolphin Discovery - 7 min drive - 6.0 km #### Getting around - Cancun Intl. Airport (CUN) - 116 min drive #### Restaurants - ‪El Patio - ‬1 min drive - ‪Los Burritos - ‬1 min walk - ‪Mamma Rosa - ‬1 min walk - ‪Isla Burger - ‬1 min walk - ‪La Terraza - ‬1 min walk ## About this property ### Suites Los Arcos Hotel near North Beach Near Isla Mujeres Ferry Terminal, Suites Los Arcos provides everything you need. Guests can connect to free WiFi in public areas. Other perks at this hotel include: - Smoke-free premises Room features All guestrooms at Suites Los Arcos have comforts such as air conditioning, as well as amenities like safes. Other conveniences in all rooms include: - Bathrooms with showers - TVs with cable channels - Wardrobes/closets, balconies, and refrigerators ## Similar properties ![2 outdoor pools, open 8:00 AM to 8:00 PM, sun loungers](https://images.trvl-media.com/lodging/41000000/40230000/40224100/40224046/c5871a6a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Mint Resort Isla Mujeres Centro - Supmza 001 - Pool - Spa - Parking included - Free WiFi 8.0 Very good 454 reviews CA $90 CA $122 total includes taxes & fees Oct 29 - Oct 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=40224046&PinnedHotelID=40224046&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/112000000/111430000/111423000/111422946/f4d047aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa Caracol Centro - Supmza 001 - Free WiFi - Air conditioning - Laundry 8.8 Excellent 10 reviews CA $89 CA $113 total includes taxes & fees Oct 28 - 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Supmza 001 - Pool - Free WiFi - Air conditioning - Housekeeping 8.8 Excellent 8 reviews CA $85 CA $108 total includes taxes & fees Oct 28 - Oct 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=104852805&PinnedHotelID=104852805&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room, 2 Double Beds, Bay View](https://images.trvl-media.com/lodging/4000000/3030000/3021800/3021729/f1bea50d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Bahia Chac Chi Centro - Supmza 001 - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 1,002 reviews CA $88 CA $115 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=3021729&PinnedHotelID=3021729&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/6000000/5430000/5429900/5429894/12846089.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel & Restaurant Bucaneros, Isla Mujeres Centro - Supmza 001 - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.4 Very good 363 reviews CA $67 CA $86 total includes taxes & fees Nov 6 - Nov 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=5429894&PinnedHotelID=5429894&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite | Beach/ocean view](https://images.trvl-media.com/lodging/100000000/99270000/99262800/99262726/w2999h1686x0y0-c5c484f7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bartolome Oceanfront Suites Centro - Supmza 001 - Pool - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 88 reviews CA $123 CA $154 total includes taxes & fees Oct 28 - Oct 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=99262726&PinnedHotelID=99262726&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/12000000/11520000/11518200/11518152/03b848b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sol Caribe Centro - Supmza 001 - Kitchen - Free WiFi - Air conditioning - Outdoor space 8.0 Very good 218 reviews CA $74 CA $95 total includes taxes & fees Oct 28 - Oct 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=11518152&PinnedHotelID=11518152&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/96000000/95330000/95322000/95321937/1b370923.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel La Trigueña Centro - Supmza 001 - Pool - Free WiFi 7.4 Good 41 reviews CA $110 CA $141 total includes taxes & fees Oct 28 - Oct 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=95321937&PinnedHotelID=95321937&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Internet access - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Conveniences - Limited-hour front desk ### Guest services - Housekeeping (daily) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lever door handles - No elevator ### More - 1 building - 3 floors - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Shower - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Air conditioning - Ceiling fan - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 7:00 AM - 11:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, and a security system This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Guests under 18 years old are not permitted at this adults-only property ### Property is also known as Suites Los Arcos Suites Los Arcos Hotel Isla Mujeres Suites Los Arcos Isla Mujeres Suites Los Arcos Hotel Suites Los Arcos Isla Mujeres Suites Los Arcos Hotel Isla Mujeres ## Frequently asked questions ### Is Suites Los Arcos pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Suites Los Arcos ? > As of Oct 27, 2025, prices found for a 1-night stay for 2 adults at Suites Los Arcos on Oct 28, 2025 start from CA $161.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Isla-Mujeres-Hotels-Suites-Los-Arcos.h7994041.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Suites Los Arcos ? > Suites Los Arcos doesn't offer parking. ### What time is check-in at Suites Los Arcos ? > Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at Suites Los Arcos ? > Check-out is at 11:00 AM. ### Where is Suites Los Arcos located? > Located in Centro - Supmza 001, this hotel is within a 5-minute walk of Miguel Hidalgo and Isla Mujeres Ferry Terminal. North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Suites Los Arcos Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.4 Location ### 8.8 Staff & service ### 8.6 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 23 8 - Good 16 6 - Okay 5 4 - Poor 3 2 - Terrible 1 ### 10/10 Excellent #### David Jan 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was in the perfect spot to walk to restaurants and shopping or even just people watch ##### David Stayed 5 nights in Dec 2024 ### 8/10 Good #### Nicolette Nov 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Small ,quiet, clean , would stay again ##### Nicolette Stayed 1 night in Nov 2024 ### 6/10 Okay #### Alejandra Aug 31, 2025 Disliked: Amenities, property conditions & facilities Patio door lock was broken, water pressure in shower too strong. Room didn’t smell well, staff was helpful and friendly. ##### Alejandra Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Owen Feb 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly staff. Bed was very comfortable and room was spacious. Lits of hot water and great water pressure on the shower. ##### Owen Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Mejha Mar 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved it and will be back!! Staff were very friendly and efficient! The location was PERFECT and close to beaches, shops and all the food!! ##### Mejha Stayed 7 nights in Feb 2024 ### 10/10 Excellent #### Alexander Apr 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is located in the heart of Isla Mujeres nightlife - The room was clean and the staff very friendly. I will definitely stay again ##### Alexander Stayed 2 nights in Mar 2024 ### 8/10 Good #### Nicolette Dec 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Suprised at the quiet and comfort. Staying again. ##### Nicolette Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Monique May 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved that it had a microwave and mini fridge. Bathroom and shower were great. ##### Monique Stayed 11 nights in Apr 2024 ### 10/10 Excellent #### Kevin May 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great affordable place if you want to be in the middle of the food and shopping district. I enjoyed my stay sitting on the balcony people watching. Food and drink were steps away. ##### Kevin Stayed 3 nights in May 2024 ### 8/10 Good #### Charles Feb 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean and comfortable. Only issue was several days without hot water. Superior housekeeping ##### Charles Stayed 22 nights in Jan 2025 ### 8/10 Good #### Verified traveller Mar 25, 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Would stay again The lobby is hidden behind staircase. Receptionist is quiet and a bit reserved. Service could be more welcoming. Cute balcony but facing towards a restaurant terrace where has live music. It has a nice kitchenette. Overall, we enjoyed our stay. ##### Verified traveller Stayed 1 night in Mar 2024 ### 10/10 Excellent #### gabriel Jan 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay! Perfect location, clean and great price. The room was very spacious and the staff was super friendly, though not everyone speaks fluent english. There is a rooftop across the street and you do hear it at night so for early birds sleep may be a bit difficult. The bar stops @1am though. ##### gabriel Stayed 1 night in Jan 2024 ### 4/10 Poor #### Lise Dec 4, 2024 Disliked: Staff & service, room comfort #### Well located room close to everything We made a request for 2 rooms side by side we were told that everything was ok, but on the day of our arrival, everything was changed. The very hard mattress not comfortable everything and the pillows were terrible. ![](https://a.travel-assets.com/ugc/hotel-reviews/A67B2CD1FFEF11754AE1F17FDDEE411D3119AEB51733280052601.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lise Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Julio Mar 24, 2024 Liked: Cleanliness, staff & service, amenities Walking distance to play Norte you on the street for night and entertainment price is very good no complain you gotta remember this is how do buildings close to the ocean and you know I’m happy come back next year ##### Julio Stayed 4 nights in Mar 2024 ### 10/10 Excellent #### Jesse Mar 2, 2024 Everything ##### Jesse Stayed 1 night in Feb 2024 ### 6/10 Okay #### Shirley Mar 1, 2024 Liked: Cleanliness, staff & service Disliked: Amenities Downtown Isla is the bar scene. This hotel is located in front of the loudest music bar/restaurant in downtown. Music does not stop until 11:30 at night. We were leaving after a miserable night but they found a room for us in the back of hotel. Staff and housekeeper did their jobs but unless you are there to party all night I would seek out another place to stay. ##### Shirley Stayed 9 nights in Feb 2024 ### 6/10 Okay #### Kristen Nov 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Place is extremely clean! Table in room was warped and the bed was not comfortable. We were aware of the late night street noise but we weren't prepared for the stores opening the gates early in the morning and the small child that became restless throughout the day (understandably). I would request a higher room our one in the back if i stayed again. ##### Kristen Stayed 4 nights in Nov 2024 ### 2/10 Terrible #### Kennedy May 15, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Staff was so rude. Threatened to call the police on us for asking for an extra sheet for the bed. The mattress was stained 10 different colours and was hard as a rock. 10/10 DO NOT recommend staying here. ##### Kennedy Stayed 3 nights in Apr 2024 ### 8/10 Good #### Joel Apr 20, 2025 Liked: Cleanliness, staff & service Muy bien servicio muy recomendable ##### Joel Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Luis Apr 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Buen lugar con acceso al centro, pero las camas son pésimas, están duras y no se puede descansar ##### Luis Stayed 2 nights in Apr 2025 ### 8/10 Good #### Lise Mar 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ![](https://a.travel-assets.com/ugc/hotel-reviews/50AEDEB1DCE2B5FD68D43F980E6E24F9F05B63391742839084416.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lise Stayed 9 nights in Mar 2025 ### 8/10 Good #### Rodrigo Luiz Feb 21, 2025 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### Boa se atende um certo publico especifico Chuveiro, atendimento, wifi, limpeza e localizacao nota 10! Porem nao tem cafe da manha, o banheiro cheirava esgoto, cama duriasima, poucos travesseiros e ate umas 20h ha shows do outro lado da rua na altura da janela do 1o andar. Depois a musica cai ate as 23h mas mais baixo. ##### Rodrigo Luiz Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Debra Feb 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel is in a great location. Very clean and nicely updated. Bed was a little uncomfortable . Would stay there again ##### Debra Stayed 6 nights in Feb 2025 ### 10/10 Excellent #### Heleodoro Abisai Feb 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me gusto la atención a nuestras necesidades, nos dieron una buena solución personal muy amable. ##### Heleodoro Abisai Stayed 2 nights in Feb 2025 ### 6/10 Okay #### Nicolette Feb 1, 2025 ##### Nicolette Stayed 1 night in Jan 2025 ## Expedia's Latest Trends ### Hotels > [Grand Oasis Cancun - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Grand-Oasis-Cancun-All-Inclusive.h64052.Hotel-Information) > > [Seadust Cancún All Inclusive Family Resort](https://www.expedia.ca/Cancun-Hotels-Seadust-Cancun-All-Inclusive-Family-Resort.h1579645.Hotel-Information) > > [Hilton Cancun Mar Caribe All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun-Mar-Caribe-All-Inclusive-Resort.h41491098.Hotel-Information) > > [Hyatt Ziva Cancun All Inclusive](https://www.expedia.ca/Cancun-Hotels-Hyatt-Ziva-Cancun-All-Inclusive.h11669114.Hotel-Information) > > [Excellence Playa Mujeres - 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