Title: HOTEL CARACOL ISLA MUJERES - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # HOTEL CARACOL ISLA MUJERES A peaceful retreat near North Beach offers travelers a chance to unwind by the outdoor pool or find quiet moments in the garden setting ## Photo gallery for HOTEL CARACOL ISLA MUJERES ![Garden view - HOTEL CARACOL ISLA MUJERES (Isla Mujeres)](https://images.trvl-media.com/lodging/105000000/104860000/104852900/104852805/fb8ff63a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Double Room - HOTEL CARACOL ISLA MUJERES (Isla Mujeres)](https://images.trvl-media.com/lodging/105000000/104860000/104852900/104852805/607ab1f3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - HOTEL CARACOL ISLA MUJERES (Isla Mujeres)](https://images.trvl-media.com/lodging/105000000/104860000/104852900/104852805/d63ed340.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Room | Private kitchen - HOTEL CARACOL ISLA MUJERES (Isla Mujeres)](https://images.trvl-media.com/lodging/105000000/104860000/104852900/104852805/67f011ca.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden view - HOTEL CARACOL ISLA MUJERES (Isla Mujeres)](https://images.trvl-media.com/lodging/105000000/104860000/104852900/104852805/3e77178e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies HOTEL CARACOL ISLA MUJERES captures the essence of tropical living with its garden sanctuary and refreshing outdoor pool. Guests appreciate the convenience of WiFi throughout their stay, while the 24-hour front desk ensures assistance is always available when needed. ## Reviews 8.2 Very good ## Popular amenities - Pool - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Jan. 21 - Jan. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=104852805&PinnedHotelID=104852805&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=104852805&PinnedHotelID=104852805&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 22 - Jan. 23](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=104852805&PinnedHotelID=104852805&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=104852805&PinnedHotelID=104852805&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=104852805&PinnedHotelID=104852805&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=104852805&PinnedHotelID=104852805&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=104852805&PinnedHotelID=104852805&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=104852805&PinnedHotelID=104852805&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Standard Double Room ![Standard Double Room](https://images.trvl-media.com/lodging/105000000/104860000/104852900/104852805/0dc94d37.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Air conditioning TV Private bathroom Daily housekeeping - Sleeps 2 - 1 Queen Bed ### View all photos for Family Room ![Family Room](https://images.trvl-media.com/lodging/105000000/104860000/104852900/104852805/56a9caa5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Air conditioning TV Private bathroom Coffee/tea maker Daily housekeeping - Sleeps 4 - 2 Queen Beds ### View all photos for Junior Room ![Junior Room](https://images.trvl-media.com/lodging/105000000/104860000/104852900/104852805/b7f06f9c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room 10.0 Exceptional 1 review ### Highlights Air conditioning TV Private bathroom Daily housekeeping - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FIsla-Mujeres-Hotels-HOTEL-CARACOL-ISLA-MUJERES.h104852805.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FIsla-Mujeres-Hotels-HOTEL-CARACOL-ISLA-MUJERES.h104852805.Hotel-Information) ## About the area Centro - Supmza 001, a neighborhood in Isla Mujeres, is home to HOTEL CARACOL ISLA MUJERES. Isla Mujeres Ferry Terminal and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit La Isla Shopping Mall and Plaza Las Americas. Looking to enjoy an event or a game while in town? See what's happening at Beto Avila Baseball Stadium or Andres Quintana Roo Stadium. [Visit our Isla Mujeres travel guide](https://www.expedia.ca/Isla-Mujeres.dx7925) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.25623%2C-86.74753&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ijF0HCiNRbfJlVCodQusIwu7tpk=) Av. Francisco I. Madero SN, 9981224335, Isla Mujeres, QROO, 77400 ### What's nearby - ![Exploring the lovely streets of Isla Mujeres. #OnTheRoad](https://images.trvl-media.com/place/7925/abe46061-603c-4c04-af6b-8307cf4fb149.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Miguel Hidalgo 2 min walk \- 0.2 km - ![Norte Beach showing general coastal views, a sandy beach and swimming](https://images.trvl-media.com/place/6282771/63d6351c-7c09-4adf-abf1-55a1dd6b6341.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) North Beach 3 min walk \- 0.3 km - ![High-speed ferry at the terminal of Isla Mujeres waiting for passengers to return to Cancun.](https://images.trvl-media.com/place/553248634963233951/b0e4f9bc-41c5-4c22-a013-341fa9d2ab4e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Isla Mujeres Ferry Terminal 3 min walk \- 0.3 km - beach 5 min walk \- 0.5 km - Isla Mujeres Cemetery 6 min walk \- 0.6 km ### Getting around - Cancun Intl. Airport (CUN) 114 min drive ### Restaurants - Luna Grill 1 min walk - Los Mariscos De Humo 1 min walk - M7 Beach 1 min walk - Picus 1 min walk - Bally-Hoo Isla Mujeres 1 min walk ## About this property ### HOTEL CARACOL ISLA MUJERES Hotel near North Beach Close to Isla Mujeres Ferry Terminal, HOTEL CARACOL ISLA MUJERES provides amenities like a garden. Stay connected with free in-room WiFi. Other perks at this hotel include: - An outdoor pool - A 24-hour front desk Room features All guestrooms at HOTEL CARACOL ISLA MUJERES feature comforts such as air conditioning, as well as amenities like free WiFi. ## Similar properties ![View from property](https://images.trvl-media.com/lodging/8000000/8000000/7994100/7994015/762df694.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Xbulu-Ha Centro - Supmza 001 - Free WiFi - Air conditioning - Housekeeping - Microwave 8.4 Very good 534 reviews CA $119 CA $155 total includes taxes & fees Jan 22 - Jan 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=7994015&PinnedHotelID=7994015&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/112000000/111430000/111423000/111422946/f4d047aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa Caracol Centro - Supmza 001 - Free WiFi - Air conditioning - Laundry 8.8 Excellent 15 reviews CA $76 CA $97 total includes taxes & fees Feb 1 - 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Supmza 001 - Pool - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 103 reviews CA $159 CA $198 total includes taxes & fees Jan 24 - Jan 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=99262726&PinnedHotelID=99262726&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Things to do - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) ### Outdoors - Garden ### Accessibility - No elevator ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Private bathroom ### Entertainment - TV ### More - Air conditioning ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 5:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11:30 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash ### We should mention This property does not have elevators Pool access available from 9:00 AM to 9:00 PM ### Property is also known as Caracol Isla Mujeres HOTEL CARACOL ISLA MUJERES Hotel HOTEL CARACOL ISLA MUJERES Isla Mujeres HOTEL CARACOL ISLA MUJERES Hotel Isla Mujeres ## Frequently asked questions ### Does HOTEL CARACOL ISLA MUJERES have a pool? ### How much does it cost to stay at HOTEL CARACOL ISLA MUJERES? ### Is HOTEL CARACOL ISLA MUJERES pet-friendly? ### How much is parking? ### What time is check-in at HOTEL CARACOL ISLA MUJERES? ### What time is check-out at HOTEL CARACOL ISLA MUJERES? ### Where is HOTEL CARACOL ISLA MUJERES located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## HOTEL CARACOL ISLA MUJERES Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.6 Amenities ### 9.6 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 7 8 - Good 1 6 - Okay 0 4 - Poor 0 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Esperanza Jun 7, 2025 Liked: Staff & service, amenities, property conditions & facilities Staff was very friendly, room was super clean and comfortable. Hotel is small and private so our stay was pleasant. I recommend this hotel and will definately consider staying here next time I travel to Isla Mujeres. ##### Esperanza Stayed 2 nights in Jun 2025 ### 8/10 Good #### Michaela Sep 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was nice. Clean and good hot water ! ##### Michaela Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Tammy Mar 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice central hotel small and quiet. ##### Tammy Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Celci Nov 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente, volvería a hospedarme ![](https://a.travel-assets.com/ugc/hotel-reviews/b31fbcd6-23a3-4621-ac63-7896332a87ca-1764087583252.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Celci Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Israel Jun 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Un hotel muy lindo cómodo y te hace sentir excelente…. ##### Israel Stayed 3 nights in Jun 2025 ### 2/10 Terrible #### Jenifer Feb 4, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Pésima y terrible experiencia en este hotel. Pésimo hotel, instalaciones demasiado gastadas, mi mamá sufrió una caída fuerte por no tener señalamientos de escalones, el piso de la entrada es irregular, y al comentarlo con el personal de recepción, no dijeron nada, solo sonrieron. No se puede descansar pues al lado hay un bar ruidoso y la habitación no tiene privacidad, las cortinas no pueden permanecer abiertas ya que se ve toda la habitación por dentro, además de que había muchos moscos. Las fotos del hotel son engañosas, las áreas verdes y la alberca son demasiado pequeñas. En general fue una terrible estancia por el precio que se pagó. Tuvimos que cambiar de hotel al día siguiente y por unos pesos más, tuvimos una estancia maravillosa en otro hotel. Sugerencia no te hospedes si vienes con personas de la tercera edad o niños pequeños. ##### Jenifer Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Daniel Feb 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Mycket trevligt samt prisvärt hotell på Isla Mujeres. Fint och fräscht. ##### Daniel Stayed 3 nights in Jan 2025 ### 2/10 Terrible #### Jose Luis Dec 7, 2025 ##### Jose Luis Stayed 1 night in Dec 2025 ### 10/10 Excellent #### santiago Sep 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### santiago Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Antonio Jul 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Antonio Stayed 1 night in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Seadust Cancún All Inclusive Family Resort](https://www.expedia.ca/Cancun-Hotels-Seadust-Cancun-All-Inclusive-Family-Resort.h1579645.Hotel-Information) > > [Hilton Cancun Mar Caribe All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun-Mar-Caribe-All-Inclusive-Resort.h41491098.Hotel-Information) > > [Hyatt Ziva Cancun All Inclusive](https://www.expedia.ca/Cancun-Hotels-Hyatt-Ziva-Cancun-All-Inclusive.h11669114.Hotel-Information) > > [Excellence Playa Mujeres - 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