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Balu Hotel

2.0 star property
Hotel with a rooftop terrace, steps from Isla Mujeres Ferry Terminal

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Photo gallery for Balu Hotel

Exterior
Basic Double Room, Balcony, Ocean View
Point of interest
Basic Double Room, Balcony, Ocean View
Exterior
Located close to Isla Mujeres Ferry Terminal and North Beach, Balu Hotel provides a rooftop terrace and a library. Stay connected with free in-room WiFi.

Reviews

6.6 out of 10

Popular amenities

  • Housekeeping
  • Pool
  • Pet-friendly
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Air conditioning
Separate bedroom
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room, Balcony, Ocean View

Basic Double Room, Balcony, Ocean View

Basic Double Room, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Separate bedroom
Daily housekeeping
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Air conditioning
Separate bedroom
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Basic Shared Dormitory

1 bedroom, free WiFi

Basic Shared Dormitory

Highlights

Air conditioning
Separate bedroom
Daily housekeeping
  • Sleeps 4
  • 2 Twin Bunk Beds

View all photos for Basic Shared Dormitory

Basic Shared Dormitory

Basic Shared Dormitory

Highlights

Air conditioning
Separate bedroom
Daily housekeeping
  • Sleeps 8
  • 4 Twin Bunk Beds

View all photos for Basic Shared Dormitory

Basic Shared Dormitory

Basic Shared Dormitory

Highlights

Air conditioning
Separate bedroom
Daily housekeeping
  • Sleeps 8
  • 4 Twin Bunk Beds

View all photos for Basic Shared Dormitory

1 bedroom, free WiFi

Basic Shared Dormitory

Highlights

Air conditioning
Separate bedroom
Daily housekeeping
  • Sleeps 4
  • 2 Twin Bunk Beds

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About the area

Map
Av Jurez SM 01 MZ 08 LT 08, Isla Mujeres, QROO, 77400

What's nearby

  • Isla Mujeres Ferry Terminal - 2 min walk - 0.2 km
  • Miguel Hidalgo - 3 min walk - 0.3 km
  • North Beach - 8 min walk - 0.7 km
  • Isla Mujeres Cemetery - 9 min walk - 0.8 km
  • Dolphin Discovery - 6 min drive - 5.3 km

Restaurants

  • ‪Picus - ‬4 min walk
  • ‪Muelle 7 - ‬6 min walk
  • ‪Mocambo Lancheros - ‬3 min walk
  • ‪luna Grill - ‬4 min walk
  • ‪Los Mariscos de Humo - ‬6 min walk

About this property

Balu Hotel

Hotel near Isla Mujeres Ferry Terminal
Located close to North Beach, Balu Hotel provides a rooftop terrace and a library. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • A front-desk safe, tour/ticket assistance, and luggage storage
Room features
All guestrooms at Balu Hotel feature comforts such as air conditioning, as well as amenities like free WiFi.
More conveniences in all rooms include:
  • Showers and soap

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets stay free
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Frequently asked questions

Does Balu Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Balu Hotel ?

As of Jul 20, 2025, prices found for a 1-night stay for 2 adults at Balu Hotel on Jul 21, 2025 start from CA $22.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Balu Hotel pet-friendly?

Yes, Balu Hotel allows cats and dogs (limit 1 total).

How much is parking at Balu Hotel ?

Balu Hotel doesn't offer parking.

What time is check-in at Balu Hotel ?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Balu Hotel ?

Check-out is at 11:00 AM.

Where is Balu Hotel located?

Located in Centro - Supmza 001, this hotel is within a 10-minute walk of Isla Mujeres Ferry Terminal and North Beach.

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Balu Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

7.0/10

Cleanliness

5.4/10

Staff & service

10/10

Amenities

4.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Juana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s wasn’t good for me
Stayed 6 nights in Jun 2025

10/10 Excellent

Alexane

Liked: Cleanliness, amenities
J’ai passé un excellent séjour avec mon copain. Le personnel est adorable, la chambre est impeccable et la piscine super agréable !! Je recommande fortement ☺️
Stayed 1 night in May 2025

2/10 Terrible

LUIS FERNANDO

Disliked: Cleanliness, staff & service, property conditions & facilities
Pésimo servico al cliente, mala atención.
Stayed 1 night in May 2025

10/10 Excellent

Nils

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025