Reception

Reviews of B&B HOTEL Lyon AĆ©roport St Quentin Fallavier

2 out of 5
B&B HOTEL Lyon AĆ©roport St Quentin Fallavier
Rue de Madrid, Zac de Chesnes Ouest, Saint-Quentin-Fallavier, Isere

Reviews

8.8

Excellent

Rating 10 - Excellent. 312 out of 643 reviews" "
Rating 8 - Good. 265 out of 643 reviews" "
Rating 6 - Okay. 46 out of 643 reviews" "
Rating 4 - Poor. 11 out of 643 reviews" "
Rating 2 - Terrible. 9 out of 643 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
A quiet clean safe hotel with seemingly good security close to convenient routes around Lyon.
Stayed 1 night in Mar 2024
Response from Romain on Mar 27, 2024
Good morning,Thank you very much for your positive feedback! We are delighted that you enjoyed our hotel and found the calm atmosphere, cleanliness and security to your satisfaction. We are also happy to know that our convenient location close to routes around Lyon has helped to make your stay even more enjoyable. We hope to have the pleasure of welcoming you again during your next visit to the region!Sincerely,Romain.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay just to be close to the airport. It's nothing fancy or large, but air conditioning was great, bed was good, shower was wonderful. We would have liked to be able to get ice, but that's the only negative for a very inexpensive hotel.
Stayed 1 night in Aug 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access and great stop on way to Paris
Stayed 1 night in Jul 2023
Response from HĆ“tel B&B on Jul 20, 2023
Hello, thank you for your comment, see you soon at B&B.Sincerely, the reception.

2/10 Terrible

Cees

Stayed 1 night in Jun 2023
Response from HĆ“tel B&B on Jun 29, 2023
Merci pour votre passage au sein de notre Ʃtablissement et votre avis sur notre ƩtablissementAu plaisir de vous recevoir Ơ nouveau chez nous,A bientƓt,La rƩception

10/10 Excellent

Mustafa

Stayed 1 night in Apr 2023

10/10 Excellent

Daniel, Mississauga

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Feb 2023

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A last minute booking that turned out perfect. Very friendly and helpful staff, especially Carlos on reception.
Stayed 1 night in Jan 2023

8/10 Good

Mahsa

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2022
Response from Elisa on Nov 28, 2022
Bonjour,Je vous remercie dā€™avoir pris le temps de partager votre expĆ©rience Ć  l'HĆ“tel PremiĆØre Classe Lyon Est de St Quentin Fallavier.Nous sommes ravis de constater que nous avons su vous faire passer un sĆ©jour agrĆ©able.J'espĆØre que nous aurons le plaisir de vous revoir bientĆ“t.Belle journĆ©e

4/10 Poor

Silke

Liked: Staff & service
Location
Stayed 1 night in Jul 2022
Response from Fabien on Aug 24, 2022
Cher Client, Lā€™avis des clients Ć©tant une source dā€™amĆ©lioration constante, nous vous remercions dā€™avoir pris la peine de nous transmettre vos apprĆ©ciations qui nous permettent ainsi de veiller Ć  la qualitĆ© de lā€™ensemble des produits et services proposĆ©s. Nous regrettons de lire que votre sĆ©jour parmi nous ne se soit pas entiĆØrement bien dĆ©roulĆ©. La satisfaction de nos clients est notre prioritĆ© et soyez sĆ»r que vos remarques sont prises en compte. Au plaisir de vous accueillir une nouvelle fois Fabien

10/10 Excellent

edward

Stayed 1 night in May 2022
Response from Fabien on Jun 8, 2022
Bonjour, Nous vous remercions pour votre retour suite Ơ votre sƩjour. Nous sommes ravis que ce dernier vous ait enchantƩ. C'est un plaisir de recevoir vos compliments. Nous espƩrons avoir le plaisir de vous recevoir de nouveau prochainement. Cordialement, Fabien

6/10 Okay

Awad

Business traveller
Disliked: Staff & service, property conditions & facilities
Service was not good no water no coffee
Stayed 1 night in Dec 2021
Response from Elisa on Nov 28, 2022
Bonjour,Je vous remercie dā€™avoir pris le temps de partager votre expĆ©rience Ć  l'HĆ“tel PremiĆØre Classe Lyon Est de St Quentin Fallavier.Belle journĆ©e

4/10 Poor

Paul

Liked: Property conditions & facilities
Disliked: Staff & service
Couldnā€™t get registered via kiosk due to mis spell
I arrived after the gate closed. I tried to register through the kiosk outside but couldnā€™t. The reservation number did not work and neither did my name. I called the number listed on the kiosk for help , but it was just a recording in French only. I called Hotels.com and they didnā€™t do anything snd told me to call another number that was Expedia dealing with air bookings. Luckily another guest arrived and I followed in. It turned out the envelope with my key card had my name mis spelled so I couldnā€™t register through the kiosk. Really not happy! Wasted close to an hour and I had to get up really early for a flight. Should not had happened!
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Ok for one night but the rooms are tiny and rather dirty You can hear the planes but that's not bad
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for the price
Very good place for the price. If I was the management, I would post more information about the automatic check in reception at the front gate.
Stayed 1 night in Aug 2021

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight stop - But no pm bar or restaurant.
Good for a convenient overnight stop. No bar or restaurant was available which was a bit disappointing after a very long drive
Stayed 1 night in Jul 2020
Response from Audrey on Jul 14, 2020
Thank you for your comment, unfortunately you should have inquired in reception, we have a Courtepaille 3 minutes walk from our establishment. Hoping to see you again at a next stop. !

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Audrey on Feb 29, 2020
Un grand merci pour votre note.

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acceptable
Stayed 1 night in Dec 2019
Response from Audrey on Feb 21, 2020
Nous nommes heureux que votre sƩjour Ơ ƩtƩ acceptable

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel was situated in quiet area, it was clean and tidy.
Stayed 1 night in Oct 2019
Response from audrey on Nov 21, 2019
Bonjour, Merci de votre commentaire. Cordialement

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Audrey was very nice and helpful. The check in and check out (getting out of the gate) were difficult and could use some written instructions.
Stayed 1 night in Oct 2019
Response from Audrey on Nov 21, 2019
Bonjour, Merci pour votre commentaire, j'apprƩcie votre enthousiasme Ơ mon Ʃgard. Je suis dƩsolƩ si les indications ne sont pas assez prƩcise nous allons y remƩdier au plus vite. Cordialement Cordialement

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Late night checkin via the automated service is impossible... had to call the emergency number and that was still a drama. Not worth the 40 euro cab journey from the airport.
Stayed 1 night in Sep 2019

6/10 Okay

Fred

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Priamo

Liked: Cleanliness, staff & service, property conditions & facilities
Good for a pit stop
Ok for a quick stop between France.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The cost was rediculously cheap and the hotel was fairly new, clean and tidy inside and out and the accommodation was perfect for an overnight stay after a long drive from the UK. It was on an industrial estate but that was also very clean and tidy and gated so very secure.
Stayed 1 night in Aug 2019

4/10 Poor

Benjamin

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Fair Hotel, probably wouldnā€™t return.
The hotel is inside a gated industrial park. There is an atm like machine for you to check in that would open the gate, however the machine wouldnā€™t take any of the three major credit cards I tried, and the phone number posted by the machine for help was no longer in service. After about 29 minutes I tried another number in small print and was given the code to open the slowest gate in history. The hotel was nice enough with pleasant folk working there, however the only food or drink available was from a vending machine that ate your cash. There were four other people trying to use it that lost their money. I tried not knowing this at the time and lost 4 euros. After asking the lady at the front desk I was informed she couldnā€™t help so I informed her she should maybe put a sign up so nobody else lost cash might be a good idea. She did not. The room was small and clean yet pleasant with a comfy bed. The shower was nice and modern but was exceptionally temperamental regarding temperatures. I burnt the hell out of my back after a couple minutes of warm water. It fluctuated randomly, be careful! The last item I had issue with wasnā€™t really the hotel, but I picked a place close to airport that was affordable. I think I paid about $30, eel, a 15 minute cab ride was 35 euros, about $45, there are nonother options if you donā€™t have a car. There is a decent restaurant back out the gate and about a quarter mile walk away.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very difficult to find on satnav, but generally rooms are quiet with plenty of parking
Stayed 1 night in Mar 2019

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very High Quality for The Price
Very clean and efficient and a highly professional, helpful and friendly staff. This is a very well-run, clean and comfortable hotel, especially at the price point. Way above expectation.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
Un manned reception proved to be a problem as the computer check in facility adjacent to the entrance gate did not recognise our's, and other peoples, credit card or booking details. Took numerous attempts to retrieve room card.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in gated industrial park. Code required to enter compound. Front desk closes at 8 pm or so. Must get code in advance to be able to enter area where hotel is& to enter hotel. Key to room left in addressed envelope on front desk. Very basic hotel. Close to the villages outlet shopping centre outside Lyon.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Stayed 4 nights in Nov 2018

8/10 Good

Mimi, Oakville, ON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what you expect for the price. No more, no less. Clean bathroom and bed is all I needed for a couple of days.
Stayed 1 night in Dec 2017

2/10 Terrible

denis

Disliked: Staff & service
Get there before office close
Unable to check in. I arrived around 11 pm and the office was closed. Only a machine outside the hotel was available and was not working properly.
Stayed 1 night in Sep 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cheap hotel
Nice hotel for the price. Comfy beds, clean and tidy, nice bathroom. Stayed for one night, travelling down to the south of France.
Stayed 1 night in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Strange hotel
Strange hotel in an industrial park. Tiny rooms. Did not feel safe. Check in is strange. Would not stay again. Close to airport.
Stayed 1 night in Jun 2018

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski Fans
Really convenient for an overnight stop on our way to the Alps and also within very easy walking distance to an excellent restaurant for our evening meal.
Stayed 1 night in Mar 2018

10/10 Excellent

Owen, Warwick, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget hotel but better than that.
The only thing separating this hotel from being a proper hotel is a lack of restaurant serving lunch and diner. Not to worry though the excellent Bistro Compte Jules is a 2mins walk away and serves superb home-cooked, two courses approx Ā£20. Both hotel and restaurant are highly recommended.
Stayed 1 night in Feb 2018

10/10 Excellent

KEITH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel with secure car parking and good value breakfast.Perfect for an overnight stop on way to/from skiing.
Stayed 1 night in Jan 2018

10/10 Excellent

Yanick, Calgary, AB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful budget hotel
If you have a car and if you do not need a full-service hotel, then this hotel is perfect!
Stayed 1 night in Nov 2017

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect good value overnight stop
A perfect, good value overnight stop up or down France. Secure parking, a clean room with a good shower and close to the autoroute. A good buffet breakfast with genuinely fresh orange juice.
Stayed 1 night in Oct 2017

8/10 Good

Alan, Ill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night to the airport
Hotel clean, front desk spoke English & French. wiFi not allowing login. Other than that a great place to stay
Stayed 4 nights in Sep 2017

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A nice hotel close to the airport. Clean comfortable beds, don't expect fancy , but expect functional. It has all you need for a comfortable night's stay .
Stayed 1 night in Aug 2017

10/10 Excellent

Laurence, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value in St Quentin Fallavier
Great value. Our rooms and bathrooms had been renovated, brand new. Great mattresses. Close to the hotel there is a decent Courte Paille restaurant for which we got a discount coupon from the hotel receptionist.
Stayed 1 night in May 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient hotel when heading to the Alps
Great staff, hotel close to motorway with plenty of parking, rooms very small and mattress is like a wooden board. Definitely a 1 night only hotel when heading to or from the Alps.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Lyon Airport Stop-Over
Excellent Receptionist on Sat 21 Jan 17 afternoon/evening. When we arrived the gate to the Business Park in which the Hotel was situated was closed. The number to call on the gate went to an unhelpful Voice Message. Luckily we got in when someone happened to come out. Need to have gate code sent prior to arrival. Good rooms with twin single beds with a bunk bed over. Reasonable position for Lyon Airport. Inexpensive if booked in advance.

8/10 Good

James, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value option near the airport, great bathroom
Arrived later than expected so reception was closed, but rang the number on the gate and the staff member was very helpful and responsive, giving us directions on how to get inside. Our key was left at reception and it was easy to get to our room. Facilities are basic but totally sufficient for the price. Room was very clean and the bathroom fittings were especially impressive for a budget airport hotel (great shower!) There was a slight 'farm' type smell in the room for some reason, maybe from the outside, but it didn't bother us once we got used to it. A shame there were was no kettle for tea/coffee but can't complain given the price. Parking was easy and free.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Ohad, Modiin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great value!
This hotel was well worth the money. The only problem we had was people smoking in the hall outside of our room. Also - if you need to leave early in the morning, it's helpful to know that the internet code also opens the gate...

8/10 Good

Kouakou, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon souvenir
Excellent time. Staff extremely helpful.