2 outdoor pools, pool umbrellas, sun loungers

Reviews of Hotel Araba Fenice

4 out of 5
Hotel Araba Fenice
Via Caproni, 246 (ex Via Fenice, 4), Iseo, BS

Reviews

9.0

Wonderful

Rating 10 - Excellent. 71 out of 120 reviews" "
Rating 8 - Good. 42 out of 120 reviews" "
Rating 6 - Okay. 4 out of 120 reviews" "
Rating 4 - Poor. 2 out of 120 reviews" "
Rating 2 - Terrible. 1 out of 120 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
A truly remarkable location and view. The staff were incredibly helpful and friendly.
Stayed 9 nights in Jul 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property
Stayed 4 nights in Jun 2023
Response from The management on Jul 16, 2023
Dear Mrs Nancy, first of all we thank you for choosing the Araba Fenice Hotel and for your wonderful review. We are very happy that you totally enjoyed your stay.We assure you that it will be our care to maintain and continuously improve the quality of our service so that your next stay in our structure will continue to be a pleasant and unforgettable experience.With the hope of welcoming you soon, we send you our best regards

10/10 Excellent

John

Stayed 4 nights in May 2023
Response from The management on Jun 17, 2023
Dear Mr John,first of all we thank you for choosing the Araba Fenice Hotel and for your review. We assure you that it will be our care to maintain and continuously improve the quality of our service so that your next stay in our structure will continue to be a pleasant and unforgettable experience. With the hope of welcoming you again soon, we send you our best regards.

10/10 Excellent

Shanmugam

Stayed 3 nights in Sep 2022

10/10 Excellent

Shanmugam

Stayed 3 nights in Sep 2022

8/10 Good

armen, STUDIO CITY

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and views.
Great location with stunning views. Swimming in the lake even better than the pool! Hot tub, not particularly impressive. Breakfast first class - in bistro overlooking lake. Staff friendly and helpful.
Panoramic view from our balcony
View before storm
Stayed 2 nights in Jun 2022
Response from The management on Jul 3, 2022
Dear Guest, first of all we thank you for choosing the Araba Fenice Hotel. We are really happy that you have totally enjoyed your stay in our hotel, and we thank you in particular for underlining the kindness and professionality of our staff, the quality and variety of products offered for breakfast and our unique location directly on the lake where you can have lunch at our bistrot on our new beautiful terrace, admiring beautiful sunset! We assure you that it will be our care to maintain and continuously improve the quality of our service so that your next stay in our structure will continue to be a pleasant and unforgettable experience. See you next time! With our best regards.

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent
Stayed 1 night in Jun 2022
Response from The management on Jun 30, 2022
Dear Mr Thomas, first of all we thank you for choosing the Araba Fenice Hotel. We are really happy that you have totally enjoyed your stay in our hotel, and we thank you in particular for underlining the kindness and professionality of our staff! We assure you that it will be our care to maintain and continuously improve the quality of our service so that your next stay in our structure will continue to be a pleasant and unforgettable experience. See you next time! With our best regards.

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent
Stayed 3 nights in Jun 2022
Response from The management on Jun 30, 2022
Dear Mr Thomas, first of all we thank you for choosing the Araba Fenice Hotel. We are really happy that you have totally enjoyed your stay in our hotel, and we thank you in particular for underlining the kindness and professionality of our staff! We assure you that it will be our care to maintain and continuously improve the quality of our service so that your next stay in our structure will continue to be a pleasant and unforgettable experience. See you next time! With our best regards.

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, room comfort
Very nice stay at an excellent hotel
The hotel is very nice and tranquil. The very quiet atmosphere might be because our visit was out of season (we went at the end of September), and we enjoyed it very much. The rooms are decent size, with high ceilings. We had a partial lake view, but next time would book a lake view room as the view is absolutely amazing. The hotel has a very nice bar with a selection of local Franciacorta sparkling wines, offering snacks and a few lunch options. The restaurant next door is really great with good a la carte options + seasonal dishes (we were lucky to try truffle ones). Had dinner there twice and absolutely loved every dish. There are a lot of activities one could do in the area (hiking, cycling). We did not try those, but we did hire a motor boat in the place advised by the hotel - and it was absolutely amazing. The hotel has access to the lake, but we did not try it as it was late September. The water in the outdoor pool was quite chilly as well, which was not too bad for us as we were the only people swimming. But the ladder leading to the swimming pool needs fixing (not stable at all, maybe even dangerous), as well as thermometer showing the temperature of the water. Another thing to mention - the small heated whirlpool had a strange smell, which put us off it. Not sure if it is only us, but did not see anyone else really using it. The personnel was very nice and helpful, most speaking good English. Would like to come back again
Stayed 3 nights in Sep 2021
Response from The management on Oct 3, 2021
Dear Mr Jonathan, first of all we thank you for choosing the Araba Fenice Hotel. We are really happy that you have enjoyed your stay in our hotel, and we thank you in particular for underlining the kindness and professionality of our staff, our rooms with attention to detail and cleanliness, the quality of the food at our restaurant and our hotel located in a unique location directly on the lake where you can admire breathtaking view from the swimming pool, the terrace of the bar and restaurant and also from our Floating suite spa or Superior room, directly from the balcony of the room. Regarding the ladder, it is a mobile one (we remove it every evening and put it back in the morning) but it is absolutely safe and there have never been any problems. About the mini whirpool, we check water values 3 times per day and we clean it every morning, before the opening, one time in the afternoon and the last time when we close it. If there are many people, we try to clean it more than 3 times. We assure you that it will be our care to maintain and continuously improve the quality of our service so that your next stay in our structure will continue to be a pleasant and unforgettable experience. Hoping to welcome you again, best regards!

10/10 Excellent

Gerarda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Excellent in all ways. Service- location- comfort. Breakfast outside from buffet was also very good.
Stayed 1 night in Aug 2021
Response from The management on Aug 21, 2021
Dear Mrs Gerarda, first of all we thank you for choosing the Araba Fenice Hotel. We are really happy that you have totally enjoyed your stay in our hotel, and we thank you in particular for underlining our unique location where it is great to have breakfast on the terrace, an aperitif or enjoy great food on the terrace of our restaurant. We assure you that it will be our care to maintain and continuously improve the quality of our service so that your next stay in our structure will continue to be a pleasant and unforgettable experience. With the hope of welcoming you soon, we send you our best regards.

10/10 Excellent

Ludwig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Garry

Stayed 1 night in Jun 2021
Response from Elena Moltini Assistant manager on Jun 30, 2021
Dear Mr Garry, first of all we thank you for choosing the Araba Fenice Hotel and for your wonderful review. We are very happy that you enjoyed your stay and we hope to welcome you again in our hotel. We send you our best regards.

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic escape with a view and tasty food
Beautiful experience. I recommend staying at this hotel because it’s really well refurbished and it’s literally lake front. They have a nice pool a outside facing the lake and the breakfast is well assorted and good. All Covid-19 measures are applied. Waiters and staff in general at very kind. The space for improvement is be the aperitif. Savouries and finger food could be better. I also recommend the restaurant Bella Iseo next to the hotel and part of the property. Good was super tasty and the service was accurate.
Stayed 1 night in Jun 2021

10/10 Excellent

Fairytale, London, ON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like from a fairytale. One of the nost beautiful settings we have ever seen in our lives. Truly spectacular room and view of the lake. 10/10.
Stayed 2 nights in Oct 2019
Response from Araba Fenice Hotel on Nov 2, 2019
Dear Guest, first of all we thank you for choosing the Araba Fenice Hotel and for your wonderful review. We are very happy that you enjoyed your stay and we thank you in particular for emphasizing the unique location directly on the lake where it is great to have a drink or enjoy great food on the terrace of our restaurant. With the hope of welcoming you soon, we send you our best regards.

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Stayed 1 night in Oct 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hidden gem!
Hotel was clean, good location and excellent food and service! Can’t wait to come back and stay again.
Stayed 1 night in Sep 2019
Response from Araba Fenice Hotel on Sep 21, 2019
Dear Mr Michael, first of all we thank you for choosing the Araba Fenice Hotel and for your wonderful review. We are very happy that you enjoyed your stay and we thank you in particular for emphasizing our rooms with attention to detail and cleanliness, and the quality and variety of products offered at the restaurant. Furthermore, our hotel is located in a unique location directly on the lake where it is great to have a drink or enjoy great food on the terrace of our restaurant. With the hope of welcoming you soon, we send you our best regards.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A relaxing location with very pleasant and efficient staff. The only issue is that without a car it is difficult to reach. The closest station Pilzone is only 500 metres away but unfortunately it is only in use once every two hours in each direction. Therefore if travelling from Brescia it is necessary to either specifically catch a local train travelling through Pilzone or else stop at Iseo or Sulzano and then wait for a train that will travel the one stop at some stage in the next couple of hours to Pilzone. Walking is not an option because of lack of footpaths , no buses cover the journey and taxis are virtually an extinct species in the area. As long as you can reconcile yourself to that problem ( and the fact you need to negotiate the train systeem again to visit anywhere else on the lake) you should have a superb and relaxing few days as we did.
Stayed 3 nights in Sep 2019
Response from Araba Fenice Hotel on Sep 21, 2019
Dear Guest, first of all we thank you for choosing the Araba Fenice Hotel and for your review. We are very happy that you enjoyed your stay and we thank you in particular for underline the kindness of our staff. Our hotel is not in the center of Iseo and we write also on our address. We have bikes fro rental and we can contact also rental car agency. There's also a pedestrian/ cycle road from the hotel directly to Iseo. With the hope of welcoming you soon, we send you our best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

10/10 Excellent

tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel on a beautiful lake
This is a great hotel, fabulous staff, food, breakfast and service. A balcony room is over the water and with fantastic views. The pool is also on the lake and excellent. However the local area is very run down, this hotel is probably the best on the whole 60 kms of shoreline. The town of Iseo, a long walk or an easy bike ride, is a highlight, great shopping and restaurants, however the one in the hotel is also great, but a little expensive. Lake Iseo is much quieter and less developed than Como or Garda.
Stayed 4 nights in Jul 2019
Response from Araba Fenice Hotel on Aug 2, 2019
Dear Mr Tony, first of all we thank you for choosing the Araba Fenice Hotel and for your wonderful review. We are very happy that you enjoyed your stay and we thank you in particular for emphasizing the kindness of our staff, our rooms with attention to detail and cleanliness, and the quality and variety of products offered for breakfast. Furthermore, our hotel is located in a unique location directly on the lake where it is great to have a drink or enjoy great food on the terrace of our restaurant. With the hope of welcoming you soon, we send you our best regards.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be ready to come back again and again!
We love staying at Lago d'Iseo, and this quality hotel really added to the experience. There's a pool, a bar, comfortable lounge with library, and the rooms are large and comfortable. Parking is free, breakfast is included, and the bar snacks are generous - a good thing as the associated but independent restaurant is pretentious and cuisine minceuse. Never mind - there's a great local pizzeria/restaurant within 400 metres that caters for all tastes. As for the area itself, it's beautiful and largely untroubled by crass tourism. Go for it!
Stayed 6 nights in Jun 2019
Response from Araba Fenice Hotel on Jul 7, 2019
Dear Mr John, first of all we thank you for choosing the Araba Fenice Hotel and for your wonderful review. We are very happy that you enjoyed your stay and we thank you in particular for emphasizing the quality and variety of our service. Furthermore, our hotel is located in a unique location directly on the lake where it is great to have a drink or enjoy great food on the terrace of our restaurant. With the hope of welcoming you soon, we send you our best regards.

10/10 Excellent

Jim, Chester UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent throughout, very friendly, helpful and knowledgeable. Hotel is lovely, good was excellent, the restaurant was fully booked every night so well worth reserving a table. That said, I had great pizza at a restaurant 5 mind walk away. Room was fantastic, air con a must, no mosquitos that I saw. Sometimes a little noise from adjacent rooms, but not problematic at all.
Stayed 3 nights in Jun 2019
Response from The Management on Jul 2, 2019
Dear Mr Jim, first of all we thank you for choosen hotel Araba Fenice and for your wonderful review. We thank you in particular for having appreciated the kindness and helpfull of our staff and our rooms. Furthermore, our hotel is in a unique place on Lake Iseo and it is great to have a drink or enjoy great food on the terrace of our restaurant. Hoping to welcome you soon, we send you our best regards.

10/10 Excellent

White-bear, Minnesota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, right on lake Iseo with an excellent restaurant next door, fabulous buffet breakfast.
Stayed 1 night in Oct 2018

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in Iseo
Very nice hotel, fantastic breakfast, fantastic staff, especially Mariza at the front desk who is exceptionally helpful and efficient, the WiFi only worked in the bathroom.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 Star hotel in a 5 star landscape
Outstanding views from the hotel located very near Radda in Chianti. Rustic style with a beautiful style. Breakfast is quite disappointing for a 4 star hotel, and although it is buffet, you will get charge for eggs (5 Euro each egg).
Stayed 2 nights in Jun 2018

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel best view on the lake!
We spent 3 wonderful nights in a lake view balcony room. The hotel is as close to the lake as you can get. Loved the pool and having breakfast on the patio overlooking the water.
Stayed 3 nights in Jul 2017

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location. Lake and surrounds are beautiful.
Stayed 2 nights in Jul 2017

8/10 Good

x, x

.
Due to a problem "with their booking system" we were upgraded our 2-5 nights to a deluxe room. However this was far smaller than the upgrade As was our first bathroom. Only thing better was lake view. Would rather have kept original room

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful paradise
A really lovely hotel with the most amazing lake views you've ever seen. Slightly quiet area and we were not fans of the mattress but the overall feeling was that this Hotel is a 'find' and should have a much higher rating!

10/10 Excellent

Thomas Deller, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I travelled to Iseo for a business appointment
I came on business to Metra Aluminium and decided to stay somewhere very beautiful

6/10 Okay

Deron, USA

Liked: Cleanliness, staff & service
Great views. Beautiful lobby and resturant. Rooms could use an update. Great location and access to the island.

8/10 Good

Sonya, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and lovely views
The location was awesome with incredible views of the lake. The shower was small, but the rooms were clean and roomy. The complimentary breakfast was very good and enjoyable out on the deck overlooking the lake. A great location to go and see other sights nearby.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Not Provided, Wanborough

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comments on Araba Fiece
We had a lovely room overlooking the lake. The staff were very friendly. The only adverse comment I would make is that I did not think the menu in the restaraunt deserved a five star rating

8/10 Good

deidra, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the lake
Balcony over looking the lake was beautiful. Great local winew.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Restuarant
Very good! We had lunch and dinner, enjoyed the food, view and staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mark, Manchester

Liked: Cleanliness, property conditions & facilities, room comfort
Million dollar views
Hotel is nice enough - but the views are a millions dollars right on the waterfront. Restaurant dinner was great. Breakfast is ok.

10/10 Excellent

Chaplain Linda, Minnesota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right on the water
We arrived late at night and walked into a stunning candlelit lobby. Our room with balcony looked over the lake and mountains. The breakfast buffet was outstanding and matched the incredible view.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Lars

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receptionen
Fantastiskt personal i receptionen
Stayed 2 nights in Sep 2023

8/10 Good

Katja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2023

10/10 Excellent

Mads

Stayed 1 night in Sep 2023

8/10 Good

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel❤️Fantastic friendly staff ❤️fantastic surroundings❤️Everything is so god - the only minus was that we had booked just one night - but we will be back❤️🇮🇹
Stayed 1 night in Aug 2023

10/10 Excellent

Nicolai Rostrup

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

stine

Liked: Cleanliness
Stayed 3 nights in Jul 2023
Response from The management on Jul 16, 2023
Dear Mr Stine, first of all we thank you for choosing the Araba Fenice Hotel and for your review. We noticed that you rated us low without specifics so we would ask you if you would give us a few minutes of your time to send us an e-mail noting what did not meet your expectations during your stay.We assure you that it will be our care to maintain and continuously improve the quality of our service so that your next stay in our structure will continue to be a pleasant and unforgettable experience.With the hope of welcoming you again, we send you our best regards

10/10 Excellent

Vidar

Stayed 1 night in Jun 2023
Response from The management on Jul 16, 2023
Dear Mr Vidar, first of all we thank you for choosing the Araba Fenice Hotel and for your wonderful review. We are very happy that you totally enjoyed your stay.We assure you that it will be our care to maintain and continuously improve the quality of our service so that your next stay in our structure will continue to be a pleasant and unforgettable experience.With the hope of welcoming you soon, we send you our best regards

10/10 Excellent

Toni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from The management on Jun 17, 2023
Dear Mr Toni, first of all we thank you for choosing the Araba Fenice Hotel and for your wonderful review. It's very important for us to gift to our guests unforgivable moments!We assure you that it will be our care to maintain and continuously improve the quality of our service so that your next stay in our structure will continue to be a pleasant and unforgettable experience. With the hope of welcoming you again soon, we send you our best regards.

10/10 Excellent

Ossi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Miellyttävä kokemus
Ystävällinen palvelu ja hyvät ravintolat hotellin yhteydessä.
Stayed 2 nights in May 2023
Response from The management on Jun 17, 2023
Dear Mrs Ossi, first of all we thank you for choosing the Araba Fenice Hotel and for your wonderful review. We are very happy that you enjoyed your stay and we thank you in particular for emphasizing the kindness and the professionality of our staff and the quality of the food at our new restaurant "Terrazza 1841" directly on the lake.We assure you that it will be our care to maintain and continuously improve the quality of our service so that your next stay in our structure will continue to be a pleasant and unforgettable experience. With the hope of welcoming you again soon, we send you our best regards.