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The Banjaran Hotsprings Retreat

5.0 star property
Adults-only Ipoh hotel in Ulu Kinta with 2 restaurants

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for The Banjaran Hotsprings Retreat

Interior
Premium bedding, down comforters, minibar, in-room safe
2 restaurants, breakfast served
Exterior
2 restaurants, breakfast served

Reviews

9.6 out of 10

Exceptional

Popular amenities

9.6 out of 10
Guests loved the amenities.
  • Bar
    Bar
  • Pool
    Pool
  • Parking included
    Parking included
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
The price is CA $562
CA $614 total
includes taxes & fees
Sep 30 - Oct 1
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Room options

View all photos for Garden Villa (No Child Allowed)

View from room

Garden Villa (No Child Allowed)

Highlights

Patio
Yard
Separate dining area
Separate sitting area
Private spa tub
Air conditioning
HDTV
Hypo-allergenic bedding
  • 2809 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Water Villa (No Child Allowed)

Premium bedding, down comforters, minibar, in-room safe

Water Villa (No Child Allowed)

Highlights

Balcony
Yard
Separate dining area
Separate sitting area
Private spa tub
Air conditioning
HDTV
Hypo-allergenic bedding
  • 1668 sq ft
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Lake Villa (No Child Allowed)

Lake Villa (No Child Allowed)

Lake Villa (No Child Allowed)

Highlights

Balcony
Yard
Private spa tub
Air conditioning
HDTV
Hypo-allergenic bedding
Down duvet
Ceiling fan
  • 871 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
1 Persiaran Lagun Sunway 3, Ipoh, Perak, 31150

What's nearby

  • Lost World Tambun - 12 min walk
  • Kinta City Shopping Centre - 7 min drive
  • Perak Stadium - 9 min drive
  • Ipoh Parade - 10 min drive
  • Concubine Lane - 11 min drive

Getting around

  • Ipoh Railway Station - 11 min drive
  • Ipoh (IPH-Sultan Azlan Shah) - 20 min drive

Restaurants

  • ‪Restaurant Di Nijam - ‬14 min walk
  • ‪Qayyum Cafe - ‬8 min walk
  • ‪Pomelo, The - ‬4 min walk
  • ‪Garden Terrace - ‬12 min walk
  • ‪Wan Ikan Bakar Seafood - ‬8 min walk

About this property

The Banjaran Hotsprings Retreat

Luxury boutique hotel located in Ulu Kinta
A terrace, shopping on site, and a garden are just a few of the amenities provided at The Banjaran Hotsprings Retreat. Indulge in aromatherapy, a body scrub, and Ayurvedic treatments at the onsite spa. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Yoga classes are offered at the gym; the property also has a library, dry cleaning/laundry services, and a bar. Free in-room WiFi is available to all guests, along with conference space and a steam room.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • A free theme park shuttle, hot springs on site, and a roundtrip airport shuttle (surcharge)
  • Express check-out, express check-in, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at The Banjaran Hotsprings Retreat offer perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Hypo-allergenic bedding and down comforters
  • Showers, free toiletries, and hair dryers
  • 49-inch HDTVs with premium channels and DVD players
  • Private yards, coffee/tea makers, and ceiling fans

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free theme park shuttle
  • Free covered self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Jeffs Cellar
  • Sky Bar
  • The Pomelo

Things to do

  • 3 hot springs
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 430 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Terrace

Full-service spa

  • 3 hot springs
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Hot springs open from 7:00 AM - 7:00 PM
  • Hot springs water temperature - 104 ºF
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa tub

Accessibility

  • No elevator

More

  • 31 buildings
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Dining at Jeff's Cellar is available by reservation only and must be requested at least 48-hours before arrival. Reservations cannot be requested after check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 12 are not allowed at this adults-only property; all guests 12 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 500.00

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7 AM to 7 PM
Hot springs access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 12 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Banjaran
Banjaran Hotsprings
Banjaran Hotsprings Retreat
Banjaran Hotsprings Retreat Hotel
Banjaran Hotsprings Retreat Hotel Ipoh
Banjaran Hotsprings Retreat Ipoh
Banjaran Retreat
The Banjaran Hotsprings Retreat Hotel Ipoh
The Banjaran Hotsprings Retreat Ipoh
The Banjaran Hotsprings Retreat Hotel
The Banjaran Hotsprings Retreat Hotel Ipoh

Frequently asked questions

Does The Banjaran Hotsprings Retreat have a pool?

Yes, this property has an outdoor pool. Pool access is from 7 AM–7 PM.

How much does it cost to stay at The Banjaran Hotsprings Retreat?

As of Sept 26, 2024, prices found for a 1-night stay for 2 adults at The Banjaran Hotsprings Retreat on Sept 30, 2024 start from CA $562.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Banjaran Hotsprings Retreat pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Banjaran Hotsprings Retreat?

Self parking is free at this property.

What time is check-in at The Banjaran Hotsprings Retreat?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at The Banjaran Hotsprings Retreat?

Check-out is at noon. Late check-out is available for a fee.

Does The Banjaran Hotsprings Retreat provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Banjaran Hotsprings Retreat located?

Located in Ulu Kinta, this luxury hotel is within 6 mi (10 km) of Kinta City Shopping Centre, Royal Perak Golf Club, and Sultan Abdul Aziz Recreation Park. Perak Stadium and Angsana are also within 6 mi (10 km).

The Banjaran Hotsprings Retreat Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 298 out of 380 reviews" "
Rating 8 - Good. 68 out of 380 reviews" "
Rating 6 - Okay. 7 out of 380 reviews" "
Rating 4 - Poor. 6 out of 380 reviews" "
Rating 2 - Terrible. 1 out of 380 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

YuenYuen Debbie Chiu

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice resort. A place for total relaxing. One night is not enough.
Stayed 1 night in Sep 2024

10/10 Excellent

Frances, FPO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent. Food delicious. Options for puck up, drop off and for site seeing
Stayed 2 nights in Aug 2024

8/10 Good

Mohamad Rafiei Bin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot spring within the unit is awesome.
Stayed 2 nights in Jun 2024

10/10 Excellent

Nazia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very sweet and friendly & they left little treats in our room. I am also pregnant and they made my room very comfy with extra pillows and a pregnancy pillow
Stayed 3 nights in Jun 2024

10/10 Excellent

weng kee, los angeles

Will come back even though it is pricey.
Stayed 2 nights in Jun 2024

10/10 Excellent

David, DeLand

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rarely you experience hospitality in a place where everything about the guest experience has been so well thought out that it truly approaches perfection. Stunning beautiful surroundings and grounds, landscaping, and architecture including interior decorating. And the staff go the extra mile in so many ways to make the guests’ experience not only restful but even beautiful.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sue-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely getaway
We’ve had a wonderful time celebrating our 10th year anniversary in this retreat. Staff is amazingly friendly and helpful. The resort amidst the lime caves is magnificent! The only pet peeve I had was the construction noise coming from the upcoming hospital next to the resort.
Stayed 2 nights in Mar 2024

10/10 Excellent

Pai Ling

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, our stay at the Luxury Hot Spring Retreat exceeded all expectations. From the moment we arrived until the moment we departed, every aspect of our experience was flawlessly executed. The combination of luxurious amenities, impeccable service, and culinary delights left an indelible mark, promising a return visit in the near future. Without a doubt, this resort has secured its place as our go-to destination for indulgence and relaxation.
Stayed 2 nights in Mar 2024

10/10 Excellent

Bernhard

Stayed 2 nights in Feb 2024

10/10 Excellent

Punita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and amazing resort
Excellent hot springs and meditation resort. We added this hotel on our itinerary at the last minute and so glad we did! Not to be missed! They have a forest trail and great birding on the grounds
Our villa was over a lake and we had hot spring private pool in our villa!
Stayed 2 nights in Feb 2024

10/10 Excellent

Seiw

Stayed 2 nights in Jan 2024

10/10 Excellent

Sharmila, Harrow

Travelled with partner
Stayed 1 night in Jan 2024

10/10 Excellent

JOY

Stayed 2 nights in Dec 2023

8/10 Good

Shyong Tuck

Stayed 1 night in Dec 2023

10/10 Excellent

Samir, Bethlehem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a relaxing and beautiful place. I highly recommend the cave for dinner one night. It’s fine dining. The cave is so beautiful. It’s 250 million years old. Very romantic!
Stayed 2 nights in Dec 2023

10/10 Excellent

Andrej

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most beautiful place we've stayed so far. Absolutely stunning, gives you an 'awe' effect. One of a kind experience. Amazing staff, service, facilities, location, surroundings and design. Not to mention Jeff's Cellar restaurant, a unique food journey. Oh yes, and fantastic breakfast...
Stayed 2 nights in Nov 2023

10/10 Excellent

kanayasamy

Liked: Cleanliness, staff & service, property conditions & facilities
The TV/Living room could use more LED directed lighting. There should at be at least one complimentary alcoholic drink.
Stayed 2 nights in Nov 2023

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed two nights for our honeymoon and it was worth every penny. We were given swan towels and rose petals on the bed and a congratulatory little cake. The private hot springs and plunge pool in our villa were excellent and nice to lounge in the outside/inside living area during thunderstorm. The staff were lovely, welcoming, attentive and friendly. We will definitely be coming back to Ipoh just for this beautiful gem.
Stayed 2 nights in Nov 2023

10/10 Excellent

DAMIEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience for our wedding anniversary. The location is stunning, property and facilities are top notch and the service was incredible; each staff member was super friendly and went above and beyond to make our stay unforgettable. The food and incredible cave at Jeff’s cellar was definitely the highlight of our stay! Thanks a ton!
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
We booked the Banjaran for the middle weekend of a two week second honeymoon. It was meant to be the highlight, and filled that role perfectly. From the moment we arrived we felt like we were being pampered in a very special place. Our water villa was absolutely lovely, and it was tempting to stay there, relax, and enjoy the tubs etc. But it was also worth venturing out to enjoy the various pools and caves. Jeff's Cellar provided an amazing dinner on our arrival night, and we chose the 'In Private' BBQ to be served in our room for the second night, which was amazing (but way too much food for us to finish). A few reviews mention problems with bugs and monkeys. I managed to pick up a few bug bites on the golf cart ride to the villa, and after that the supplied repellent mostly kept them away. But it's probably a good idea to apply repellent before arrival. The resort isn't particularly bad though - I got a similar batch of bites on an evening walk through Singapore. We were treated to the spectacle of the monkeys sat on our villa roof tearing apart a packaged loofah they'd pinched from a service cart, but that was more amusing than problematic. A two night stay felt about right. We could have maybe kept ourselves occupied for another day, but there's only so much hot tub one can take.
Stayed 2 nights in Aug 2023

10/10 Excellent

Ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique, relaxing and peaceful hotspring resort unlike any place we have been to. The resort really makes you feel special and welcome with all the extras and convinces provided. The resort and its surrounding feels like a small piece of rainforest heaven with its hot spring dipping ponds, villas with your own hotspring Jacuzzis and pools, free evening yoga and meditation classes, 2 meditation caves, ome natural hot spring heated sauna cave, a mitchelen star worthy restaurant set in a natural cave (jeffs cellar), and a bar on a mountain side overlooking the forest and natural geothermal pool. Jeffs cellar served the most amazing 9 course meal we've had and thier staff were all knowledgeable and welcoming. This resort is beyond words, and well worth the price.
Stayed 3 nights in Aug 2023

10/10 Excellent

Saidah

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful serene paradise in Ipoh.. cozy with excellent room service, friendly staf & great food... strongly recommended for unforgettable experience...
Stayed 2 nights in Aug 2023

10/10 Excellent

MOHD SALAHUDDIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jul 2023

10/10 Excellent

Michelle Li Teng

Stayed 1 night in Jun 2023