Family Suite, 1 Bedroom

Reviews of Cobblestone Inn & Suites - Clarion

2.5 out of 5
Cobblestone Inn & Suites - Clarion
500 Central Ave West, Clarion, IA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 122 out of 196 reviews" "
Rating 8 - Good. 57 out of 196 reviews" "
Rating 6 - Okay. 12 out of 196 reviews" "
Rating 4 - Poor. 4 out of 196 reviews" "
Rating 2 - Terrible. 1 out of 196 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s a nice bar the Bru that you can walk too
Stayed 1 night in Mar 2024
Response from Lisa on Mar 18, 2024
Thank you Jacob for your review. We are glad you enjoyed your stay. We are very fortunate to have a place like the Bru for people to go to.

10/10 Excellent

Angela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property is amazing….the facilities are perfectly cleaned, rooms quiet and comfortable. Would recommend and definitely would stay here again!
Stayed 2 nights in Jan 2024
Response from Lisa on Jan 28, 2024
Thank you so much for your review. We are so glad you enjoyed your stay with us. We hope you will come back and stay with us again.

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from LM on Jan 13, 2024
Thank you for your review. We are always trying to inprove based on customer opinion.

10/10 Excellent

orasnyder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from LM on Jan 3, 2024
Thank you, we are so glad you enjoyed your stay.

10/10 Excellent

PETER

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from LM on Jan 3, 2024
Thank you, we are happy we could provide you with a great experience.

8/10 Good

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from LM on Jan 3, 2024
Thank you for your response. We are always looking for ways to improve our guests stay.

10/10 Excellent

PETER

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and ppl
Stayed 1 night in Nov 2023
Response from Lisa on Nov 29, 2023
Thank you for your review. Our staff enjoys greeting guests and our housekeepers take pride in their work. So glad to pass this on to them.

8/10 Good

faye

Stayed 1 night in Nov 2023
Response from LM on Jan 3, 2024
Thank you for your response to our review. We are glad you enjoyed your stay.

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
We we’re here for a wedding and it was a great stay! The staff was friendly and the rooms are great. Good hot breakfast in the morning!
Stayed 1 night in Oct 2023
Response from Lisa on Nov 29, 2023
So glad you enjoyed your stay. We try to do our best to give guests an enjoyable stay.

10/10 Excellent

LAURIE

Liked: Cleanliness, staff & service, property conditions & facilities
Short stay, pricey though
Stayed 2 nights in Nov 2023
Response from Lisa on Nov 29, 2023
Thank you for your review. I'm sorry you found your stay pricey. Our rates go according with events and occupation numbers. We will keep in mind how your rate us. Thank you.

8/10 Good

Rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Lisa on Nov 29, 2023
Thank you for your review.

6/10 Okay

Gail

Travelled with family
Disliked: Staff & service, amenities
When we arrived late on Friday evening the police were there and someone was in the lobby either stoned out of their mind/and or drunk. They allowed this obnoxious person to stay there and didn't remove them from the property. This was NOT inviting to the customer, nor did you, the front desk person nor the police remove them and allowed them to stay there even after the police officer left. THIS IS NOT A PLACE I would ever recommend nor stay ever again. Then to receive my bill and it was much more than quoted. For this type of service and atmosphere in Clarion, IA, where there is NOTHING to raise the price on me on a Saturday night because you were full is ridiculous! I am going to report this to the better business bureau as a place that isn't desirable to stay as OBVIOUSLY the customers feelings are not important. And, to state there is breakfast included is ridiculous for what was offered.
Stayed 2 nights in Oct 2023

8/10 Good

Rod

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

PETER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
need an elevator
Stayed 1 night in Oct 2023

6/10 Okay

Dallas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Maxine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Lance

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and comfortable place to stay.
Stayed 3 nights in Jul 2023

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

6/10 Okay

Sadie

Stayed 1 night in Jun 2023

10/10 Excellent

PETER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Elaine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two-Day Stay
The facility was clean and the room was spacious enough for our needs. Breakfast selection was somewhat limite3d compared to other locations I have traveled recently. The one aspect I would recommend changing is the procedure that no one is at the front desk most of the time and the customer has to pick up a phone to alert someone. There would be a more welcome and secure feeling if a person were present.
Stayed 2 nights in May 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the staff could have been friendlier, but the room was amazing. Also, I thought they served breakfast, but I didn't see any. Overall, they were great but a little overpriced for my taste.
Stayed 1 night in May 2023

10/10 Excellent

PETER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Lisa on Apr 5, 2023
Thank you for your response. We are glad you enjoyed your stay.

10/10 Excellent

PETER

Stayed 2 nights in Mar 2023
Response from Lisa on Mar 24, 2023
Thank you for filling out our review. We are glad you enjoyed your stay. We look forward to seeing you again.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Stop buying the cheapest toilet paper and Kleenex. Thanks!
Stayed 2 nights in Feb 2023
Response from Lisa on Mar 2, 2023
Thank you for your input. We are always looking for ways to improve your stay. Thank you and have a great day.

8/10 Good

Sharlyn

Stayed 1 night in Dec 2022

10/10 Excellent

Elisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in a little town
Clean room, nice large king size bed. Stairwells we’re freezing cold. Quick check in & check out even at 4 am.
Stayed 1 night in Nov 2022

10/10 Excellent

PETER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

pavel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and peaceful.
Stayed 2 nights in Oct 2022

8/10 Good

PETER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Marty

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean modern hotel with good people working here. Only thing missing for me is an elevator so have to lug stuff up the steps.
Stayed 2 nights in Sep 2022

8/10 Good

PETER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Lisa on Aug 24, 2022
Thank you for your review. We hope to see you again.

8/10 Good

Marty

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, no elevator
Comfortable, clean, modern hotel. No elevator so if you're upstairs plan on hauling your luggage up the steps.
Stayed 1 night in Aug 2022

8/10 Good

Maxine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility and area were very good. The breakfast selection was good. Our room did not get cleaned - and we did not put out a "do not disturb" notice. I asked for clean towels at the check-in and received them. I thought the price was a little high - but I understand where the economy is and inflation.
Stayed 2 nights in Jul 2022
Response from Lisa on Aug 24, 2022
Thank you for your review. We have just recently received door hangers that can request room service. We hope this makes it easier for guests to request service.

10/10 Excellent

Suzette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in Clarion.
Stayed 2 nights in Jul 2022
Response from Lisa on Aug 24, 2022
Thank you for your review.

6/10 Okay

Diana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We didn't know there was no elevator and my husband has COPD. They didn't offer to help with luggage or change rooms.
Stayed 4 nights in Jul 2022

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great!
Stayed 1 night in Jul 2022

8/10 Good

Jacob

Business traveller
Liked: Cleanliness, staff & service
Nice stay
Stayed 1 night in Jul 2022

10/10 Excellent

LISA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean, the check in quick and the staff were very friendly and professional.
Stayed 1 night in Jul 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

4/10 Poor

keith

Disliked: Cleanliness, amenities, property conditions & facilities
My room door would not latch properly. I was told to lift the door by the handle to get it to latch. Quite a bit of strength was needed to get the door to latch and lock. Hotel is very close to railroad tracks as a train went through during the night.
Stayed 1 night in Jul 2022

8/10 Good

Brian

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Property is fine. They still use Covid as an excuse not to clean rooms. Stayed 6 nights never cleaned. Went to front desk to ask for fresh towels and was met with grief as if it was a burden for them. The housecleaning staff were helpful when I caught them in the halls cleaning vacant rooms. Also, too many times breakfast was running low/empty. I think the construction workers staying there cleaned them out early. Again, a decent place to stay, but lacks customer service.
Stayed 6 nights in Jun 2022

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Jun 2022

10/10 Excellent

Marty

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will return
I have stayed here before and will again. The only concern i had this time was the strong musty smell in the bathroom. May have been coming from the vents. Overall the room was clean, bed comfortable, 4 pillows on king bed. Friendly staff.
Stayed 1 night in Jun 2022
Response from Lisa on Jun 12, 2022
Thank you for your comments. We will look into the problem. We appreciate your letting us know. Thank you.

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good place to stay. Some wear and tear but comfortable rooms, good breakfast and was quiet.
Stayed 1 night in May 2022
Response from Lisa on Jun 12, 2022
Thank you, glad you enjoyed your stay. We are working on getting all those little wear and tears taken care of.

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place too stay. A little over priced for location
Stayed 1 night in Apr 2022
Response from Lisa on May 25, 2022
Thank you for your review.