Title: Grand Serai Congress & Spa - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=2497658&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Serai Congress & Spa Travelers recharge in style at this elegant retreat, where the outdoor pool beckons for lounging and the spa offers revitalizing treatments for body and mind ## Photo gallery for Grand Serai Congress & Spa ![Lobby - Grand Serai Congress & Spa (Ioannina)](https://images.trvl-media.com/lodging/3000000/2500000/2497700/2497658/6cdfbc3b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - evening/night - Grand Serai Congress & Spa (Ioannina)](https://images.trvl-media.com/lodging/3000000/2500000/2497700/2497658/3f03df10.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Grand Serai Congress & Spa (Ioannina)](https://images.trvl-media.com/lodging/3000000/2500000/2497700/2497658/b623953b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Grand Serai Congress & Spa (Ioannina)](https://images.trvl-media.com/lodging/3000000/2500000/2497700/2497658/203bcf70.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Seasonal outdoor pool, pool umbrellas, sun loungers - Grand Serai Congress & Spa (Ioannina)](https://images.trvl-media.com/lodging/3000000/2500000/2497700/2497658/9aab4eaf.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the business district, Grand Serai Congress & Spa offers a peaceful escape. Guests enjoy a breakfast buffet, poolside bar, and sunny terrace. The spa provides massages and facials for rejuvenation. Free WiFi and multilingual staff enhance the experience. VIP Access ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Breakfast included - Parking included - Free WiFi - Restaurant - Air conditioning VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec. 23 - Dec. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=2497658&PinnedHotelID=2497658&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=2497658&PinnedHotelID=2497658&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 24 - Dec. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=2497658&PinnedHotelID=2497658&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=2497658&PinnedHotelID=2497658&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=2497658&PinnedHotelID=2497658&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=2497658&PinnedHotelID=2497658&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=2497658&PinnedHotelID=2497658&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=2497658&PinnedHotelID=2497658&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 7 of 7 rooms ### View all photos for Standard Room ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/3000000/2500000/2497700/2497658/085d91e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 10.0 Exceptional 4 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Refrigerator TV Separate bedroom Sofa bed - single Blackout drapes/curtains - 269 sq ft - 1 bedroom - City view - Sleeps 3 - 1 Double Bed ### View all photos for Superior Room ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/3000000/2500000/2497700/2497658/085d91e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Refrigerator TV Separate bedroom Sofa bed - single Blackout drapes/curtains - 269 sq ft - 1 bedroom - City view - Sleeps 3 - 1 Double Bed ### View all photos for Executive Room ![Executive Room](https://images.trvl-media.com/lodging/3000000/2500000/2497700/2497658/3dceb2eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room ### Highlights Balcony Soundproofed Air conditioning Free cribs/infant beds Refrigerator TV Blackout drapes/curtains Separate bedroom - 269 sq ft - 1 bedroom - City view - Sleeps 3 - 1 Double Bed ### View all photos for Standard Single Room ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/3000000/2500000/2497700/2497658/085d91e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room 9.6 Exceptional 4 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Refrigerator TV Blackout drapes/curtains Separate bedroom Private bathroom - 269 sq ft - 1 bedroom - City view - Sleeps 1 - 1 Double Bed ### View all photos for Traditional Suite, 1 Bedroom ![Traditional Suite, 1 Bedroom](https://images.trvl-media.com/lodging/3000000/2500000/2497700/2497658/81641262.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Suite, 1 Bedroom ### Highlights Soundproofed Air conditioning Free cribs/infant beds Refrigerator TV Blackout drapes/curtains Separate bedroom Private bathroom - 430 sq ft - 1 bedroom - City view - Sleeps 4 - 4 Twin Beds ### View all photos for Executive Suite ![Executive Suite](https://images.trvl-media.com/lodging/3000000/2500000/2497700/2497658/9000790f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Soundproofed Air conditioning Refrigerator TV Blackout drapes/curtains Separate bedroom Private bathroom Hair dryer - 700 sq ft - 1 bedroom - City view - Sleeps 4 - 1 Double Bed and 2 Double Sofa Beds OR 1 Double Bed and 2 Twin Beds ### View all photos for Suite ![Suite](https://images.trvl-media.com/lodging/3000000/2500000/2497700/2497658/728d4fde.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Refrigerator TV Blackout drapes/curtains Separate bedroom Private bathroom Hair dryer - 484 sq ft - 1 bedroom - City view - Sleeps 4 - 1 Double Bed and 2 Double Sofa Beds OR 1 Double Bed and 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FIoannina-Hotels-Grand-Serai-Congress-Spa.h2497658.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FIoannina-Hotels-Grand-Serai-Congress-Spa.h2497658.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C39.66013%2C20.85119&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1-Wr4kdfSfToqlXacrCHepGzkuY=) 33, Dodonis Avenue, Ioannina, Epirus, 45221 #### What's nearby - Zosimaia Library \- 10 min walk \- 0.9 km - Lake Pamvotis \- 10 min walk \- 0.9 km - Du Lac Convention Center \- 10 min walk \- 0.9 km - Silversmithing Museum \- 19 min walk \- 1.6 km - Ioannina Castle \- 19 min walk \- 1.6 km #### Getting around - Ioannina (IOA-Ioannina National) - 15 min drive #### Restaurants - ‪Accademia Del Panino - ‬3 min walk - ‪Μάντζιος Καφέ-Ζαχαροπλαστείο - ‬4 min walk - ‪Μπουκιά Μπουκιά - ‬3 min walk - ‪Θυμωμένο Πορτραίτο - ‬3 min walk - ‪Skaravaios - Σκαραβαίος - ‬5 min walk ## About this property ### Grand Serai Congress & Spa Luxury hotel in the business district At Grand Serai Congress & Spa, you can look forward to a free breakfast buffet, a poolside bar, and a terrace. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi. Other perks include: - A seasonal outdoor pool along with sun loungers and pool umbrellas - Free self parking - Babysitting (surcharge), a banquet hall, and concierge services - A 24-hour front desk, a TV in the lobby, and meeting rooms Room features All 216 rooms feature comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and desk chairs. More amenities include: - Bathrooms with tubs or showers and free toiletries - 32-inch TVs with cable channels - Wardrobes/closets, refrigerators, and daily housekeeping ## Similar properties ![Seasonal outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/33000000/32660000/32652200/32652156/32d595a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Lake Hotel Ioannina - Pool - Breakfast included - Kids pool - Parking included 9.4 Exceptional 126 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=32652156&PinnedHotelID=32652156&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9750000/9741100/9741033/9463d750.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Du Lac Congress Center & Spa Ioannina - Pool - Breakfast included - Spa - Parking included 9.4 Exceptional 182 reviews CA $217 CA $253 total includes taxes & fees Jan 14 - Jan 15, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=9741033&PinnedHotelID=9741033&HadPinnedHotel=true®ionId=-1&adults=2) ![Balcony view](https://images.trvl-media.com/lodging/18000000/17420000/17418300/17418268/d4a700f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Saz City Life Hotel Ioannina Town Centre - Breakfast included - Pet friendly - Free WiFi - Restaurant 9.6 Exceptional 89 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=17418268&PinnedHotelID=17418268&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/1000000/900000/891800/891776/b286b8c0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Epirus Palace Congress & Spa Ioannina - Pool - Breakfast included - Spa - Pet friendly 8.6 Excellent 178 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=891776&PinnedHotelID=891776&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/33000000/32660000/32654800/32654740/49284b60.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Suite Boutique Hotel & Spa Ioannina - Pool - Breakfast included - Spa - Parking included 9.4 Exceptional 58 reviews CA $128 CA $150 total includes taxes & fees Jan 11 - Jan 12, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=32654740&PinnedHotelID=32654740&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/76000000/75260000/75257600/75257508/8549d105.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ialna Boutique Hotel Ioannina Town Centre - Breakfast included - Parking included - Free WiFi - Air conditioning 9.6 Exceptional 87 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=75257508&PinnedHotelID=75257508&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive Double Room, Lake View | View from room](https://images.trvl-media.com/lodging/12000000/11050000/11049800/11049744/3437c4b9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Essence Hotel Ioannina - Pool - Breakfast included - Kids pool - Parking included 8.8 Excellent 46 reviews CA $110 CA $130 total includes taxes & fees Jan 7 - Jan 8, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=11049744&PinnedHotelID=11049744&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment rooms, sauna, hot tub, body treatments](https://images.trvl-media.com/lodging/20000000/19350000/19340800/19340771/219be39a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lake Spirit Boutique Hotel & Spa Ioannina - Spa - Parking included - Free WiFi - Restaurant 10 Exceptional 46 reviews CA $154 CA $180 total includes taxes & fees Jan 7 - Jan 8, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=19340771&PinnedHotelID=19340771&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/15000000/14750000/14744100/14744071/a3b5d47f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Antique Ioannina Town Centre - Breakfast included - Free WiFi - Air conditioning - Bar 9.8 Exceptional 94 reviews CA $168 CA $198 total includes taxes & fees Jan 23 - Jan 24, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=14744071&PinnedHotelID=14744071&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/12000000/11230000/11227000/11226985/04639871.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Metropolis Ioannina Town Centre - Breakfast included - Pet friendly - Free WiFi - Air conditioning 9.8 Exceptional 42 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=11226985&PinnedHotelID=11226985&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free covered self parking on site - Limited onsite self parking - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 7:30 AM to 10:00 AM - A bar/lounge - A poolside bar - A restaurant - Snack bar/deli ### Things to do - Seasonal outdoor pool - TV in common areas ### Family friendly - Babysitting (surcharge) - In-room refrigerator - Laundry facilities - Seasonal outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Turndown service - Wedding services ### Business services - 549 square feet of conference space - Business center - Computer station - Meeting rooms ### Outdoors - Garden - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Front entrance ramp - No elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking ### More - 4 floors - 6 buildings - Banquet hall - Fireplace in lobby - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathrobes - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 32-inch TV with cable/satellite channels ### Food and drink - Free bottled water - Limited room service - Minibar - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Desk chair - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination Negative COVID-19 test result requirement applies to all guests aged 4 and up; COVID-19 vaccination record requirement applies to all guests aged 18 and up For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools This property’s indoor pool will not be available from January 7, 2026 - December 22, 2026. This property’s indoor pool will not be available from September 26, 2025 - December 22, 2025\. ### Renovations and closures The following facilities or services will be unavailable from September 29 2025 to December 22 2026 (dates subject to change): - Fitness facilities - Spa - Spa/Beauty services - Swimming pool The following facilities are closed seasonally each year. They will be closed from September 15 to June 15: - Swimming pool ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night - A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts major credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number 0622Κ015A0151001 ### We should mention This property does not have elevators Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation The seasonal pool will be open from June 15 to September 15 Guests under 16 years old are not allowed in the hot tub ### Property is also known as Mitsis Grand Serai Congress Mitsis Grand Serai Congress Hotel Mitsis Grand Serai Congress Hotel Ioannina Mitsis Grand Serai Congress Ioannina Grand Serai Congress Hotel Mitsis Grand Serai Congress & Spa Ioannina Hotel Ioannina Mitsis Grand Serai Congress And Spa Ioannina Grand Serai Congress Hotel Ioannina Grand Serai Congress Ioannina Grand Serai Congress Mitsis Grand Serai Congress & Spa Ioannina Hotel Mitsis Grand Serai Congress Spa Serai Congress & Spa Ioannina Grand Serai Congress & Spa Hotel Grand Serai Congress & Spa Ioannina Grand Serai Congress & Spa Hotel Ioannina ## Frequently asked questions ### Does Grand Serai Congress & Spa have a pool? ### How much does it cost to stay at Grand Serai Congress & Spa? ### Is Grand Serai Congress & Spa pet-friendly? ### How much is parking? ### What time is check-in at Grand Serai Congress & Spa? ### What time is check-out at Grand Serai Congress & Spa? ### Where is Grand Serai Congress & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Grand Serai Congress & Spa Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.0 Location ### 9.0 Staff & service ### 8.6 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 154 8 - Good 71 6 - Okay 14 4 - Poor 8 2 - Terrible 7 ## Reviews ### 10/10 Excellent #### Scott Sep 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was, clean, friendly, well located, an overall good spot. It was a little disappointing that the pool closed for the season the day we arrived as the temperature was 30, other than, we had a great Time! ##### Scott Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Christos Dec 29, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent amenities and truly a 5\* hotel. Walkable access to town centre, friendly staff and views ##### Christos Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Karen Sep 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location, beauty, staff. This is a lovely hotel steeped in history of the area. It has large elegant paintings throughout the hotel. The lobby has elegant, period furniture and is quite large. We always stay at this hotel. ##### Karen Stayed 13 nights in Sep 2024 ### 8/10 Good #### IOANNIS Jul 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel n polite employees The hotel was really nice and the room clean and spacious even though didnt have a balcony and didnt have any great view. As i can tell they had empty rooms so i cant tell why they didnt offer us any of the nice rooms with a view. .. Maybe ask for it when you book... The staff was really polite especially the front office.. The service over the pool needs to get some improvements since it took ages to get the menu n after that 2 order but in general a beautiful hotel on a reasonable price. ![](https://a.travel-assets.com/ugc/hotel-reviews/2c6f4f1b-f4e3-4a52-96f9-d9963e974000-1753477766022.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### IOANNIS Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Gary Aug 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is a short walk to the town, but there were coffee shops and a few places to eat very close to the hotel. The only bad thing about the hotel which didn’t bother me too much is that you can hear people outside of the room and above. I was in the first room room by the elevator 1st floor. I would stay there again. ##### Gary Stayed 4 nights in Aug 2024 ### 6/10 Okay #### Lambros Jul 17, 2024 Disliked: Staff & service #### Underwhelming experience Unfortunately the SPA and Gym were shut and that was one of the main reasons for choosing the hotel. The pool was amazing and a great relief from the heat. There seemed to be some mixup with the reservation and the front desk staff were not helpful especially for a 5 star hotel, they finally addressed the issue and seemed to blame Hotels.com rather than take responsibility. I would not stay there again ##### Lambros Stayed 10 nights in Jul 2024 ### 10/10 Excellent #### Maria Aug 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing stay as always ##### Maria Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Aglaia Aug 4, 2025 Liked: Staff & service Excellent property location. ##### Aglaia Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Niko Sep 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A very unique property! It was beautiful and hot lots of great decor and paintings to check out! ##### Niko Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Michael Jul 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful inside and out. Cabs run 24/7, easy access. ##### Michael Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Konstantinos Nov 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best hotel in town Thats the best hotel in town. Big rooms, friendly staff ##### Konstantinos Stayed 1 night in Nov 2024 ### 4/10 Poor #### Steven Sep 21, 2025 Disliked: Amenities We had to ask for WiFi access and the promised bottle of wine Breakfast a huge disappointment compared to other places we stayed ##### Steven Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Dimitra Aug 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place ##### Dimitra Stayed 1 night in Jun 2024 ### 8/10 Good #### Jean-Pierre Aug 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Thanks ##### Jean-Pierre Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Lulezim Oct 14, 2025 Liked: Cleanliness, staff & service No pool ##### Lulezim Stayed 1 night in Oct 2025 ### 10/10 Excellent #### andreas Jun 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent hotel Excellent hotel a real five star. Big, classic and comfort rooms ##### andreas Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Spyridon Apr 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### City break Great location, great staff and service Ioannina is a must visit location ##### Spyridon Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Pedro Guillermo Jun 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 👍 ##### Pedro Guillermo Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Theodora Jun 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent all around. Friendly and very professional staff eager to assist. Great location. ##### Theodora Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Dimitri Jul 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great overall! ##### Dimitri Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Voula Feb 8, 2025 Liked: Staff & service, property conditions & facilities Quality ##### Voula Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Eugenia Jul 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Excellent service and very exclusive 👏 definitely recommend 👌 ##### Eugenia Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Ioannis Jun 10, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Helpful and k7nd staff ##### Ioannis Stayed 1 night in Jun 2023 ### 10/10 Excellent #### KONSTANTINOS Jul 1, 2023 Liked: Cleanliness, staff & service, property conditions & facilities great ##### KONSTANTINOS Stayed 7 nights in Jun 2023 ### 10/10 Excellent #### Eva Aug 12, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Excellent service, well informed and very Petions with the customers ##### Eva Stayed 5 nights in Jul 2023 ## Expedia's Latest Trends ### Hotels > [Keti Hotel](https://www.expedia.ca/Santorini-Hotels-Keti-Hotel.h18570288.Hotel-Information) > > [Hotels near Banff National Park](https://www.expedia.ca/Banff-National-Park-Hotels.0-l602291-0.Travel-Guide-Filter-Hotels) > > [Faros Apartments](https://www.expedia.ca/Milos-Hotels-Faros-Apartments.h46949657.Hotel-Information) > > [White & Co. 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