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Reviews of Grandhotel Giessbach

4 out of 5
Grandhotel Giessbach
Axalpstrasse, Giessbach, Brienz, BE

Reviews

9.4

Exceptional

Rating 10 - Excellent. 194 out of 258 reviews" "
Rating 8 - Good. 50 out of 258 reviews" "
Rating 6 - Okay. 10 out of 258 reviews" "
Rating 4 - Poor. 3 out of 258 reviews" "
Rating 2 - Terrible. 1 out of 258 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Mohammad, Hebron

Stayed 1 night in Feb 2024

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful. The hiking and falls are absolutely stunning.
Stayed 3 nights in Sep 2023

10/10 Excellent

magdi

Stayed 1 night in Oct 2023

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most amazing locations that we’ve ever stayed at, the views and quality of service and accommodations were impeccable.
Stayed 2 nights in Oct 2023

10/10 Excellent

Hazel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and very helpful staffs.
Stayed 2 nights in Oct 2023

10/10 Excellent

Lolita

Stayed 1 night in Sep 2023

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel. Great staff. Dinner took way too long to get food and really was the worst meal we had in Switzerland. We were disappointed that there was only one restaurant to choose from. Breakfast was amazing.
Stayed 1 night in Sep 2023

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and breathtaking view. Eating at Parkrestaurant Les Cascades is a must. Their course menu changes every day. Nicolas was a great server. All staff are great and accommodating. If you want to experience historical site- this is a place to be. Looking forward to return.
Stayed 3 nights in Aug 2023

10/10 Excellent

Robert

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing place! Beautiful location and stunning views!
Stayed 2 nights in Aug 2023

10/10 Excellent

Benito

Liked: Cleanliness, staff & service, property conditions & facilities
The cashier at the patio restaurant didn’t pay attention while taking my order at around 3 pm on 18 July 2023. Instead she kept talking to her friend even though I and a line of other customers was in front of her waiting to order.
Stayed 1 night in Jul 2023

10/10 Excellent

Janelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very grand. It was super clean and very comfortable. It was like stepping back in time. So elegant and beautiful. The property is amazing with views of the waterfalls. I would definitely recommend staying here. Be sure to book early to get a room and a great rate. I had a double room with the half board inclusive. You will not pay more for food but you will pay for drinks.
Stayed 1 night in Jul 2023

10/10 Excellent

Pearl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spectacular location. Hard to describe the beauty of this spot.
Stayed 1 night in Jul 2023

8/10 Good

Ronald

Liked: Cleanliness, staff & service
One of our all time favorite places to visit.
Stayed 1 night in Jun 2023

10/10 Excellent

BINGDONG

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous views, staffs are helpful
Stayed 1 night in Jun 2023

10/10 Excellent

John, Boca Raton

Liked: Cleanliness, staff & service, property conditions & facilities
The setting was magnificent. The view of the lake and the waterfall were spectacular. It was an amazing way to end our trip in Switzerland. We only wish we could’ve stayed longer.
Stayed 1 night in Jun 2023

6/10 Okay

Sam, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Laurence, Clifton Park

Travelled with family
Liked: Cleanliness, property conditions & facilities
Beautiful hotel. Very nice room overlooking the waterfall. Great walking trails. Excellent breakfasts. Staff is competent but not very friendly.
Stayed 4 nights in May 2023

10/10 Excellent

Nakina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely Beautiful Hotel and Location
Stayed 2 nights in May 2023

10/10 Excellent

Juliana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No words can explain the beauty of this place!!! We had an amazing experience here! Definitely recommend the rooms with waterfall views!! Can't express enough how beautiful it is. Food at the restaurant was delicious! Beautiful architecture and atmosphere. Friendly staff. Beautiful lake views, awesome grouds for hiking and being in natured. I would definitely go back and recommend to friends and family!
Stayed 1 night in May 2023

10/10 Excellent

Rima

Liked: Cleanliness, staff & service, property conditions & facilities
Dreamy place
Stayed 2 nights in May 2023

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waterfall, hiking areas, lake view, mountains view, great staff, everything
Stayed 2 nights in Apr 2023

10/10 Excellent

Siwei

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grandhotel Gießbach is an amazing place. It is right in a nature park with gorgeous views of waterfall and lake Brienz. The historic funicular is a short walk away. It will take you right to the boating dock on lake Brienz. The hotel is so classic and grand. Excellent breakfast with musicians playing violin and piano in the background. Totally blow me away
Stayed 1 night in Apr 2023

10/10 Excellent

Mariegrace, San Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff
Stayed 1 night in Feb 2023

10/10 Excellent

Sagit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
Stunning! Looking forward to going back there again, the experience of staying at this hotel while traveling in that area is the best, in my opinion, completely different and very worthwhile, they are thinking about every little detail, amazing views everywhere, excellent food and wonderful service, and all this when we stayed in a relatively cheap room - so from here you can only go up, highly recommended, I write the recommendation and want to go back there already
Stayed 1 night in Sep 2022

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property and surrounding area are beautiful!! I could wander the trails all day. Breakfast is lovely, so many options. My only issue, there was no way to control the temp of the room and it was very warm. However, I wouldn’t let that stop me from returning for another stay!!
Stayed 3 nights in Oct 2022

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The situation is impressive and so are the hotel's grand salons. The view from our large room was beautiful and in general the food and service were very good. Disappointingly, CNN was the only available English-speaking channel on the room TV. Also, since Covid is again on the increase, it was surprising that more measures weren't in place (e.g., the same buffet utensils were used by all guests, few guests appeared to use hand sanitizer when entering the dining areas, and very few staff or guests wore masks).
Stayed 2 nights in Oct 2022

10/10 Excellent

SAQER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely old hotel with great ambiance views and excellent food. It makes for a special getaway.
Stayed 1 night in Sep 2022

8/10 Good

Ahmad Saeed

Stayed 1 night in Aug 2022

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I suggest an iron room to iron clothes by yourself... nevertheles everything was excellent. We will come back . Special Greetings to polish receptionist and bahns's driver
Stayed 1 night in Jul 2022

10/10 Excellent

Robert

Stayed 2 nights in Jul 2022

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our most beautiful stops. Scenery is majestic. Room was amazing.
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More that amazing!
Stayed 1 night in Jun 2022

10/10 Excellent

Sharon L, Gig Harbor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not disappoint! Dreamy views and old world charm abound!
Stayed 1 night in Jun 2022

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in the middle of an amazing natural park with view on the beautiful Brienz Lake and the Waterfalls. I love the atmosphere of the hotel it is like travelling in time (don’t expect AC which would spoil the architecture and design of the place). This is very charming and very peaceful to stay here. There is a funiculare to access the lake. Awesome breakfast with view on the waterfalls.
Stayed 1 night in Jun 2022

10/10 Excellent

Oksana

Stayed 4 nights in Jun 2022

8/10 Good

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay and a beautiful location! Just would recommend avoiding the rooms above the salon if there is an event going on. We had room 119 and it was like being at the party until close to midnight.
Stayed 1 night in May 2022

10/10 Excellent

Samantha

Stayed 1 night in Apr 2022

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was beautiful. Enjoyed the view of the lake and the waterfall hike. Service was great. Parking cost me 10 francs though. Given that this hotel is almost 150 years, I heard cracks in the floor when I walked around in my room. The bathroom appears to newly renovated. WiFi was great given its isolated location. The breakfast buffet was amazing and is definitely a must have.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great waterfall and hiking. Fun funicular and boat to get there.
Stayed 3 nights in Aug 2021

8/10 Good

apirak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2021

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel de rêve
L'emplacement est juste incroyable, face au lac de Brienz et aux chutes de Giessbach. L'architecture de cet hôtel est somptueux, ainsi que le mobilier et la décoration. Notre chambre était petite et sans aucun vue, mais la la literie était très confortable et la salle de bains très fonctionnelle. Magnifique petit-déjeuner inclus dans le tarif, servi dans la splendide salle de bal, face aux chutes.
Stayed 2 nights in Oct 2020

8/10 Good

JOSE LUIS

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Lovely hotel in desperate need of a renovation
The pros: Incredible location, fantastic views, stunning setting and easy access to great walks and hikes. Warm and professional service. Delicious breakfast and impressive dinner menus. The cons: Hardware is really old. Bedrooms are clean but in desperate need of a refresh. The beds are hard as rocks, bathrooms are extremely old. Heating cannot be manually controlled and hence rooms are terribly hot in summer. No blackout curtains in rooms, plumbing can be heard from room to room.
Stayed 3 nights in May 2020

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
The most extraordinary place in Europe.
Sunset over Lake Brienz from the Grand Hotel Giessbach.
Stayed 1 night in Oct 2019

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, beautiful property, restaurant need to have more menu choices
Stayed 2 nights in Oct 2019

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fairy Tale Hotel!
Amazing hotel!! Like a fairy tale!
Stayed 1 night in Sep 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Beautiful hotel and location.
Stayed 3 nights in Sep 2019