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Reviews of Château d'Artigny

5 out of 5
Château d'Artigny
92 route de Monts, Montbazon, Indre-et-Loire

Reviews

8.4

Very good

Rating 10 - Excellent. 143 out of 306 reviews" "
Rating 8 - Good. 101 out of 306 reviews" "
Rating 6 - Okay. 40 out of 306 reviews" "
Rating 4 - Poor. 17 out of 306 reviews" "
Rating 2 - Terrible. 5 out of 306 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

SERGIO, OPIO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Chateaux without a doubt
Stayed 1 night in Jan 2024

10/10 Excellent

jennie

Travelled with partner
Beautiful chateau! We’ve stayed at a few nice chateaus, and this was our favorite! Great staff. Wonderful ambience. And the wifi works great!
Stayed 2 nights in Nov 2023

8/10 Good

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the room we had, and it was such a beautiful property. The staff were really nice and very helpful. The restaurant was good but on the pricey end so we only ate there one night.
Stayed 2 nights in Sep 2023

8/10 Good

Adrian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel let down by a few small issues
Good hotel and probaby worthy of its 5* rating but it wasn't quite there for me. The rooms in the annex are very small due to architectural constraints so access to both sides of the bed is pretty much impossible. The food was of a high standard, as was the service but the cleanliness of the restaurant was not so good (the cereal I spilt on the floor one morning was still there the next!) and there was a slight issue regarding the bill that we didn't realise until after we'd left. The leisure facilities were good, the outside pool was clean and the spa well maintained. I would certainly return and recommend but it's still more 4½* rather than 5*
Stayed 2 nights in Sep 2023

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classy, great staff and amazing food. That place is a gem
Stayed 1 night in Sep 2023

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idyllic Country Chateau
Winston and Arthur (dog and horse on the property) were definite highlights for us. Winston is the just the sweetest boy and Arthur is quite funny. You probably want to hear about the property—immaculately clean with an excellent (human) host. Breakfast was a delight each morning. Plan your other meals ahead of time as the area is rather remote with a few options within a 15-20 minute drive. Otherwise it’s a very relaxing country getaway with little concern for the outside world. Absolutely lovely.
Stayed 3 nights in Aug 2023

6/10 Okay

Oliver

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We booked a suite here for us and two children. The Rooms are tired and the bathrooms are really falling apart. The food in the restaurant is pleasant not exceptional but over priced. The pool again needs attention. It’s a shame as the staff were absolutely charming nothing was too much trouble, however the hotel itself is in desperate need of a refurb. We didn’t have breakfast as didn’t really think it would be worth it.

6/10 Okay

Mr Nigel

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed August 2023
Disappointed with the interior of the hotel in particular the bedrooms. The room we stayed in No 1 had a bad smell of drains. Our daughters room No 12 bathroom facilities were small in particular the toilet. The waitress that served us for dinner breakfast and lunch was very good. The food was nice but more options would have been appreciated
Stayed 2 nights in Aug 2023

10/10 Excellent

Seema

Stayed 1 night in Aug 2023

6/10 Okay

cedric

Stayed 3 nights in Jun 2023

4/10 Poor

Alain

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Disappointing stay
This hotel is beautiful, the view is great, the spa was perfect and some of the staff were awesome but our junior suites were not air conditioned although they were represented as being air conditioned. Our friends and other guest we spoke with expressed the same issue: no AC. Next: When you pay 300 euros per night one would expect they would have room in the restaurant they promote. We were told they didn't have room for us on our second night there. We could see they filled 12-15 tables outside and the 20 or so tables inside were kept empty. We did not expect to be told to go eat elsewhere when we tried to book our second night on the first night there. This hotel is in the middle of the country side. The best restaurant we could find was a burger joint. Not impressed! They didn't even offer to help us find a suitable restaurant. We would not stay there again nor would we recommend this hotel
Stayed 2 nights in Jun 2023

10/10 Excellent

colette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Chateau to relax and enjoy the countryside. Staff awesome!
Stayed 2 nights in May 2023

10/10 Excellent

Nicholas R

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was eager to help provide great service! Hotel was clean, beautiful and fun.
Stayed 2 nights in Apr 2023

10/10 Excellent

Chan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sincere guest service. Hot bath water supply was limited though
Stayed 1 night in Apr 2023

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful château which surpassed our expectations, and for our visit was exceptionally good value.
Stayed 1 night in Apr 2023

10/10 Excellent

Stanford

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The chateau has lovely rooms. We had a wonderful meal in the restaurant, and the staff were very attentive and helpful. The hotel was convenient as a base for exploring some of the well-known chateaus in the Loire region. We thoroughly enjoyed our stay and would return.
Stayed 1 night in Mar 2023

10/10 Excellent

Ged

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Patrick

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was at Chateau D'Artigny for the first time in 1979. I was happy to see that the integrity of the property has been kept up all these years. The property is current and updated appropriately but at the same time has retained its classic aesthetic appearance and feel. The staff were wonderful and of great assistance.
Stayed 3 nights in Oct 2022
Response from Artigny's team on Nov 30, 2022
Dear Patrick,Thank you for your comment,We are delighted to have managed to retain the integrity of the castle after all these years We will pass on your comments to our staff.We look forward to seeing you soon,Best regards

10/10 Excellent

kelly

Liked: Cleanliness, amenities, property conditions & facilities
What a beautiful, historic slice of heaven in the Loire Valley. Centrally located to visit Tours, Ambrose, Blouse, and Orleans! Not many eating options outside the hotel, so book early (L’Evidence). The staff was AMAZING. The classical weekend music concerts were an added bonus. Would absolutely return !!
Stayed 4 nights in Oct 2022
Response from Artigny's team on Nov 30, 2022
Dear KellyThank you for your comment,We are delighted that your stay has lived up to your expectations.It is true that the location of the hotel allows you to visit several cities and we are happy that it allowed you to visit our region.We will pass on your comment to our staff. We look forward to seeing you again at the Château d'Artigny, Best regards

10/10 Excellent

yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel. Lovely building well adapted to a kitty hotel. I just love it. The staff were all outstanding.
Stayed 1 night in Oct 2022
Response from Artigny's team on Nov 30, 2022
Dear YvonneThank you for your comment,We are delighted that your stay has good.We will pass on your comment to our staff.We look forward to seeing you again at the Château d'Artigny, Best regards

10/10 Excellent

Alexandre, Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!!! A lot of amenities, nice quiet place for relaxing, so delicious breakfast
Stayed 1 night in Sep 2022

10/10 Excellent

galina

Stayed 1 night in Sep 2022

2/10 Terrible

Maurizio

Stayed 2 nights in Aug 2022

10/10 Excellent

Julie, Abbots Langley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay - food and service exceptional.
Stayed 6 nights in Aug 2022

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Family stay at the Chateau d'Artigny
Beautiful place to stay for a few nights. Specifically enjoyed the food - we had an excellent dinner on the first night and would highly recommend it to anyone contemplating a stay at the property. Free bicycles on property (E bikes available for a fee) but unfortunately only adult sized bikes available so would recommend the property obtain some child sized bikes for guests to use as many families on site. Pool area is tired and greatly in need of update - specifically, the sun loungers were old cheap and sagging, none of the outdoor sofas/chairs had cushions anymore (they would have had at one point) and most of the parasols were broken. There was an attendant on site very infrequently and limited drinks options which was a complete let down for what is meant to be a 5 star property. The pool needs maintenance as well as the tiles / cement is coming away and there is mould residue. The tennis courts were a nice features, as was the table tennis. The pool house toilet had no soap which was grossly unhygienic. Our family room was sizeable and adequate. The toiletries were cheap quality. We were only given 2 towels for a family room of 4 people; the toilet cistern was not functioning properly and it took hours for the water to fill up and this was very noisy. We were given a very uncomfortable sofa bed for the 2 children and NO proper bedding so they were without a duvet/comforter which was disappointing. Nice place, but tired and requiring upkeep ASAP. Not 5*.
Stayed 4 nights in Aug 2022

10/10 Excellent

Lucan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 3 night break for the family
The staff were excellent, very friendly and welcoming, and very helpful. Beautiful surroundings and lovely cocktails! We stayed in duplex junior suite over 2 floors in the pavilion which had plenty of space.
Stayed 3 nights in Aug 2022

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The experience overall was great. The château is beautiful and the staff were very friendly. A few things could be improved however, namely not charging 20 euro for using the spa. This is quite bizarre for a 5-star hotel. Also, there were no spa treatments available for hotel guests on the days we were there. There should always be a few last minute availabilities for hotel guests in my opinion.
Stayed 2 nights in Jul 2022

8/10 Good

Matthew

Stayed 2 nights in Jun 2022

10/10 Excellent

Zach

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay and Service
Fantastic Stay and service
Stayed 3 nights in Jun 2022

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

8/10 Good

Gia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was gorgeous and well maintained! Our only complaint was that the hotel food wasn’t so good. Also when we were there in mid Oct there were quite a few stink bugs everywhere- it prevented us from being able to open the windows in the room as a handful would sneak in when we did. Overall amazing experience and would stay again!
Stayed 3 nights in Oct 2021

6/10 Okay

Andrea

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location and surroundings. Check in was very nice and friendly. We were very frustrated with the dinner. While the food was delicious the service was lacking. We waited over 30 minutes to be able to order our first drinks and another 15 minutes to have the bottle arrive. The staff was courteous but not helpful. One person in our party was trying to decide between two dinners and asked the server about the dishes. The response was one is seafood and one is poultry, not helpful. We thought that our reservation included breakfast and were shocked to see a charge of 25€/person. The breakfast was fine but no better than a continental breakfast anywhere else. We waited for 15 minutes for eggs to be brought out. What we expected to be a highlight of our trip ended up being underwhelming and pretentious.
Stayed 1 night in Oct 2021

8/10 Good

Sadaf

Travelled with family
bathrooms and bedrooms need an upgrade, and the food is very limited and not so great!
Stayed 2 nights in Aug 2021

10/10 Excellent

matthew

Stayed 1 night in Sep 2021

6/10 Okay

Claude

Liked: Cleanliness
Disliked: Staff & service
A good hotel but too expensive for its level
Nice looking hotel but from inside this hotel is old and not adapted to the level it is sold Room are clean but furniture really very old Same for the bar which is noisy and uncomfortable Food is good
Stayed 3 nights in Aug 2021

8/10 Good

Finn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous Chateau
We are traveling with our large dog through france and this beautiful chateau was just right for our stay as we booked a room which is located outside of the castle we can easily walk through the forest and enjoy limited contact with other persons. The second room choice is recommended. The staff is kind and the wine and dinner pairing is exceptional they really know the nuances of the flavor profiles in the region. We would stay here again.
Stayed 1 night in Sep 2020

6/10 Okay

Ismael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great setting - room too small
The room we were given was basically far too small, at the very top of the castle requiring climbing stairways after stairways. Not that optimal as an experience. On a positive note, the staff is helpful and good customer service overall.
Stayed 2 nights in Aug 2020

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
Marvellous restaurant and chateau
The chateau is magnificent and dinner in the restaurant was superb and a true experience. However the outside areas were not at the same standard. Our room was quiky a d very comfortable.
Stayed 1 night in Aug 2020

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent all round
Fascinating place and history. Dinner excellent if service a little inattentive. Staff friendly and helpful. Pool perfect temperature. Room could do with updating but public spaces fantastic.
Stayed 1 night in Jul 2020

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful location and great food
Lovely way to break a longer journey south. Peaceful location, great views and very welcoming to us and our spaniel. Do book up dinner in advance as the food is excellent, with great service too. We will try to stay here again in the future.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019

6/10 Okay

Liz, Canada

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Dinner was Amazing, staff very helpful, but property overall needs tons of updates, carpets have stains, doors and walls need refreshing.
Stayed 2 nights in Nov 2019

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Wow factor, but not perfect.
Lovely setting and excellent restaurant. Bed however was really really (too) firm and our room suffered from noise from the breakfast room below and from staff packing down after a private dining function along the corridor. Not really a place for children so was surprised to see so many youngsters and babies staying.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building. Pleasant employees, especially Quentin. Good service in restaurant and bar. Would have liked a coffee shop and someplace cozy to hang out. Would have preferred the “formula” dinner menu to change from Friday to Saturday evening.
Stayed 2 nights in Oct 2019

8/10 Good

Richard

Travelled with family
Liked: Staff & service
Worth the visit
The property has beautiful garden and overall setting. But the room needs to be updated . We ate in the restaurant, the food was pretty good but a bit expensive. The spa facility was turned off and it was hard to find the person to turn on. I did enjoy staying here.
Stayed 2 nights in Oct 2019

8/10 Good

anna

Liked: Cleanliness, staff & service
Disliked: Room comfort
Bed was very small and uncomfortable. Bathtub/shower was narrow, hard to get in and out of and slippery. While the robes were nice and the towels large, none were soft. Staff was friendly and helpful, restaurant was amazing and grounds and actual chateau were beautiful. Pavillions not so great.
Stayed 3 nights in Oct 2019

10/10 Excellent

rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing property and customer service. Étienne did a remarkable job to make us feel incredibly welcome and taken care of!
Stayed 2 nights in Sep 2019