Sheraton Indianapolis Hotel at Keystone Crossing: 2020 Pictures, Reviews, Prices & Deals

4.2 / 5Very Good

1,797 reviews

Guests rated this property 4.3/5 for cleanliness.

Pool
Free WiFi
Pet Friendly
Air Conditioning

8787 Keystone Crossing, Indianapolis, IN

Explore the area

Fashion Mall at Keystone3 min walk

Dave & Buster's6 min drive

The Cheesecake Factory4 min walk

Sullivan's5 min walk

Indianapolis, IN (IND-Indianapolis Intl.)38 min drive

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Room, 1 King Bed with Sofa bed
Photos of Room, 1 King Bed with Sofa bed
4.7/5 guest room rating
Room amenities
365 sq ft
Sleeps 4
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Club Room, 1 King Bed with Sofa bed
Photos of Club Room, 1 King Bed with Sofa bed
5/5 guest room rating
Room amenities
Sleeps 4
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Room, 2 Queen Beds
Photos of Room, 2 Queen Beds
4.3/5 guest room rating
Room amenities
365 sq ft
Sleeps 4
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Room, 2 Double Beds
Photos of Room, 2 Double Beds
5/5 guest room rating
Room amenities
Sleeps 4
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Room, 1 King Bed
Photos of Room, 1 King Bed
4.4/5 guest room rating
Room amenities
Sleeps 2
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Junior Suite, 1 King Bed with Sofa bed
Photos of Junior Suite, 1 King Bed with Sofa bed
4.4/5 guest room rating
Room amenities
550 sq ft
City view
Sleeps 2
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Suite, 1 King Bed with Sofa bed
Photos of Suite, 1 King Bed with Sofa bed
Room amenities
Sleeps 4
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About this area

Indianapolis

Located in Indianapolis, Sheraton Indianapolis Hotel at Keystone Crossing is connected to a shopping centre. Fashion Mall at Keystone and Glendale Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Grand Park and Flowing Well Park. Looking to enjoy an event or a game while in town? See what's going on at Indiana State Fairgrounds and Pepsi Coliseum, or consider a night out at Ruoff Home Mortgage Music Center. Spend some time exploring the area's activities, including golfing.

What's nearby

Fashion Mall at Keystone - 3 min walk
Dave & Buster's - 6 min drive
Castleton Square - 11 min drive
St. Vincent Indianapolis Hospital - 16 min drive
Butler University - 18 min drive

Getting around

Indianapolis Station - 27 min drive
Indianapolis, IN (IND-Indianapolis Intl.) - 38 min drive

Restaurants

Keystone Cafe — 1 min walk
The Cheesecake Factory - 4 min walk
Sullivan's - 5 min walk
Piada - 6 min walk
Seasons 52 - 7 min walk

About this property

Sheraton Indianapolis Hotel at Keystone Crossing

Eco-friendly hotel connected to a shopping centre in Indianapolis with restaurant

Along with a restaurant, this smoke-free hotel has an indoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a snack bar/deli are on-site. All 395 rooms feature comforts such as pillowtop beds and premium bedding, while conveniences include fridges and coffee makers. Wireless Internet access (surcharge) and room service (during limited hours) are standard, as are flat-screen TVs with satellite channels.

Sheraton Indianapolis Hotel at Keystone Crossing offers 395 forms of air-conditioned accommodation with a safe and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 37-inch Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Internet

Available in all rooms: WiFi (USD 4.95 per night)

Available in some public areas: Free WiFi

Parking and public transport

Self parking: USD 11 per day

Valet parking: USD 19 per night

Parking height restrictions apply

Food and drink

Full breakfast available for a fee daily 6:30 AM–10:30 AM: USD 18 per person

1 restaurant and 1 coffee shop/cafe

1 bar

Room service available

Things to do

Fitness centre

Indoor pool

Shopping centre

Shopping

Hot tub

Family friendly

Dry-cleaning service

Corner/local shop

Indoor pool

Laundry facilities

Fridge

Snack bar/deli

Conveniences

ATM/banking services

Ballroom

Lift

Free newspapers in reception

Front-desk safe

Gift shop/newsstand

Corner/local shop

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry-cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Porter

Languages spoken

English

Business services

24-hour business centre

29 meeting rooms

Computer station

Conference centre (7344 square feet of space)

Outdoors

Pool sunloungers

Pool umbrellas

Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

Accessible bathroom

Assistive listening devices available

Braille signage

In-room accessibility

Roll-in shower

Visual alarms in hallways

Wheelchair-accessible business centre

Wheelchair-accessible fitness centre

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible pool

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Smoke-free property

TV in reception

Bedroom

Air conditioning

Blackout drapes/curtains

Down comforter

Heating

Hypo-allergenic bedding

Linens

Pillow-top mattress

Premium bedding

Bathroom

Designer toiletries

Hairdryer

Shower/bathtub combination

Towels

Entertainment

37-inch flat-screen TV

Films for purchase

Premium channels

Satellite channels

Food and drink

Coffee/tea maker

Fridge

Connecting rooms available

Desk

Eco-friendly cleaning products provided

Iron/ironing board

LED light bulbs

Phone

Recycling

Safe

Policies

Check-in

Check-in between 3:00 PM and midnight

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per pet, per stay

Dogs only

1 per room

Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Kids stay free! Children stay free when using existing bedding

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

Deposit: USD 50 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

Fee for full breakfast: USD 18 per person (approximately)
Fee for in-room wireless Internet: USD 4.95 per night (rates may vary)
Self-parking fee: USD 11 per day
Valet parking fee: USD 19 per night (in/out privileges)
Pet fee: USD 50 per pet, per stay
Service animals are exempt from fees
Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

This property uses a grey water recycling system. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Parking height restrictions apply

Frequently asked questions

Can I cancel my reservation for free at Sheraton Indianapolis Hotel at Keystone Crossing and receive a full refund?

Yes, Sheraton Indianapolis Hotel at Keystone Crossing offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Indianapolis Hotel at Keystone Crossing cancellation policy on our site for more details about any exclusions or requirements.

Does Sheraton Indianapolis Hotel at Keystone Crossing have a pool?

Yes, this property has an indoor pool.

Is Sheraton Indianapolis Hotel at Keystone Crossing pet-friendly?

Yes, Sheraton Indianapolis Hotel at Keystone Crossing allows dogs (limit 1 per room). There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking at this hotel?

Self-parking is available for USD 11 per day. Valet parking is available for USD 19 per night.

What time is check-in at Sheraton Indianapolis Hotel at Keystone Crossing?

Check-in is from 3:00 PM to midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton Indianapolis Hotel at Keystone Crossing?

Checkout is at noon. Late checkout is available for USD 75 (subject to availability).

Where is Sheraton Indianapolis Hotel at Keystone Crossing located?

Situated in the business district, this eco-friendly hotel is within 3 miles (5 km) of Fashion Mall at Keystone, Fastimes Indoor Karting and Castleton Square. Glendale Town Center and Indianapolis Art Center are also within 6 miles (10 km).

4.2

Very Good

1,797 reviews

5 - Excellent

872

4 - Good

578

3 - Okay

195

2 - Mediocre

1 - Poor

4.3

Cleanliness

4.3

Service and Staff

4.1

Amenities

4.2

Property condition

1/5

Verified traveller

Travelled with family, Business traveller

May 30, 2020

Disliked: Cleanliness, property conditions & facilities

The air conditioning wasn’t working properly in our room and while there a fire alarm went off early in the morning resulting in a building evacuation. Ordered room service for breakfast and the food was poorly prepared and the coffee was cold. For the price definitely not worth staying here.

Stayed 3 nights in May 2020

3/5

Verified traveller

May 28, 2020

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in May 2020

2/5

Verified traveller

May 27, 2020

This traveller didn’t leave comments with their review

Stayed 3 nights in May 2020

5/5 Excellent

Verified traveller

May 26, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in May 2020

2/5

Verified traveller

Travelled with partner

May 25, 2020

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Was a great experience until the fire alarm went off at 7 am and the staff didn’t even come out to say it was a false alarm. They pretended as if it didn’t happen

Stayed 1 night in May 2020

Sheraton Indianapolis Hotel at Keystone Crossing

Overview of Sheraton Indianapolis Hotel at Keystone Crossing

Photo gallery

Guest reviews

Amenities

Map

Explore the area

Choose dates to view prices

Room, 1 King Bed with Sofa bed

Photos of Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room amenities

Club Room, 1 King Bed with Sofa bed

Photos of Club Room, 1 King Bed with Sofa bed

Club Room, 1 King Bed with Sofa bed

Room amenities

Room, 2 Queen Beds

Photos of Room, 2 Queen Beds

Room, 2 Queen Beds

Room amenities

Room, 2 Double Beds

Photos of Room, 2 Double Beds

Room, 2 Double Beds

Room amenities

Room, 1 King Bed

Photos of Room, 1 King Bed

Room, 1 King Bed

Room amenities

Junior Suite, 1 King Bed with Sofa bed

Photos of Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Room amenities

Suite, 1 King Bed with Sofa bed

Photos of Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Room amenities

About this area

Indianapolis

What's nearby

Getting around

Restaurants

About this property

Sheraton Indianapolis Hotel at Keystone Crossing

Property amenities

Internet

Parking and public transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Languages spoken

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Frequently asked questions

Guest reviews

1/5

3/5

2/5