We’re in the lobby eating, homeless man was allowed to enter the hotel, proceeded to steal our belongings all while hotel “security” was playing solitaire on his phone. The thief was stopped by myself, until police arrived. Not
Once did hotel management ask if we were ok or compensate. The children in our group were terrified and got
No sleep as any kid would be worried after facing this traumatic situation.
I would think twice about staying here as guest security comes second at this place