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Reviews of Courtyard by Marriott Indianapolis South

3 out of 5
Courtyard by Marriott Indianapolis South
4650 Southport Crossing Drive, Indianapolis, IN

Reviews

8.0

Very good

Rating 10 - Excellent. 151 out of 389 reviews" "
Rating 8 - Good. 130 out of 389 reviews" "
Rating 6 - Okay. 56 out of 389 reviews" "
Rating 4 - Poor. 32 out of 389 reviews" "
Rating 2 - Terrible. 20 out of 389 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Regina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice . Bed was comfortable, the staff was nice. After 800pm the outside noise was very little. Cons - the pillows were flat. The door was not flush could see a crack from inside room to the outside of the hall. Over all was a nice stay . .. the bistro was nice also .their snacks was a nice slection
Stayed 4 nights in Apr 2024

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Nate

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good stay. The road leading to the property needs repaired but that’s not the properties responsibility
Stayed 1 night in Apr 2024

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. We loved the balcony and the staff was amazing.
Stayed 1 night in Mar 2024

10/10 Excellent

Nicole J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone and everything was great Mel so good when you walk in
Stayed 2 nights in Mar 2024

8/10 Good

Brett A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and the staff were friendly and helpful. The lighting in the bathroom is dismal and depressing.
Stayed 2 nights in Feb 2024

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and clean. great place to stay
Stayed 1 night in Jan 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed everything, the staff was nice and the rooms were clean. We enjoyed our stay.
Stayed 2 nights in Jan 2024

8/10 Good

Benjamin

Stayed 1 night in Jan 2024

6/10 Okay

Kara

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pool closed
Pool is closed a lot, and there are definitely parts of the hotel that need kept up better. Ty staff was friendly.
Stayed 1 night in Jan 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, room comfort
Best stay and Marriott South Indy
It was a amazing stay the staff was on it with my check in as well as very friendly and notified me of all of there hours of operation with all facilities. The room was very clean and comfortable as well as private. I woukd highly recommend staying here and i will for sure again in the near future.
Stayed 1 night in Dec 2023

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Dec 2023

6/10 Okay

Josh

Liked: Cleanliness
Disliked: Property conditions & facilities
Overall, it wasnt a bad place. It was clean
Stayed 1 night in Dec 2023

2/10 Terrible

Lea

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible
It was a terrible stay. The hotel was a mess, the beds and the pillows more than uncomfortable, my bed had a whole dip in it. The pool was out of service. Ive never been more disappointed in a courtyard by marriott
Stayed 2 nights in Dec 2023

4/10 Poor

Tamika

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Not a good stay
The pool was not working and this was not disclosed upfront. My family was not given a. Option to switch hotels within the franchise.
Stayed 1 night in Dec 2023

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location great hotel great staff !!
Stayed 2 nights in Dec 2023

2/10 Terrible

rabi, seattle

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The sink was not clean and not draining The pool was closed due to renovation
Stayed 2 nights in Nov 2023

8/10 Good

Jodie

Business traveller
Liked: Cleanliness, staff & service, amenities
The pool was not in working condition and the breakfast did not come by 7am. I was not informed that the pool wouldn't be working. I was informed by staff that the breakfast would arrive by 6:30am. I had to leave by 7am and therefore did not get to eat breakfast before a full day of work.
Stayed 1 night in Nov 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

4/10 Poor

Susan

Travelled with family
Liked: Cleanliness
Less for More
Unfortunately we had very loud and inconsiderate neighbors 3 out of 4 nights. The beds in the room had large indentations in the mattresses which made them uncomfortable. The “eco” friendly products were sub-par, lacked scent and lather. The vent on the room AC unit made an annoying rattle. Besides all of that, our stay was perfect.
Stayed 4 nights in Nov 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Only issue was young children running halls left unattended. Not motel’s fault but went on until 10pm. Hard to sleep with this going on.
Stayed 2 nights in Nov 2023

10/10 Excellent

steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
The friendly staff and the room was very neat and clean. The only drawback was that there wasn't a bathtub in our roo .
Stayed 2 nights in Oct 2023

6/10 Okay

Jeff

Stayed 2 nights in Oct 2023

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and a comfortable environment for our stay. Would definitely stay again!
Stayed 2 nights in Oct 2023

8/10 Good

Maura

Travelled with family and small children
Liked: Property conditions & facilities
Good stay
Stayed 1 night in Sep 2023

10/10 Excellent

Cody

Stayed 1 night in Sep 2023

4/10 Poor

Bruce

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Not up to what I expected for a Courtyard . Would have been great as a Motel 8
Stayed 3 nights in Sep 2023

8/10 Good

Kishauna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot tub despite photos
The service was phenomenal! I was very disappointed to find that the hot tub had been filled in despite the photos showing otherwise. This was the very reason I chose to book this hotel.
Stayed 2 nights in Sep 2023

4/10 Poor

Mike

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Herman

Clean
Stayed 1 night in Aug 2023

10/10 Excellent

Lisa, Pontotoc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Christopher, Colorado Springs

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2023

10/10 Excellent

Zenola

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 4 nights in Aug 2023

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

4/10 Poor

Angela

Stayed 5 nights in Jun 2023

6/10 Okay

Elizabeth

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room appeared to be clean and tidy. But, it was very dark in the bedroom area and especially in the shower, very dim lighting. The room’s shower was troublesome due to the extremely short shower liner. Two of us were 6’2’’or taller, and any movement that involved a slight touch of the liner caused water to unknowingly escape and flood the floor. This was problematic due the water reaching all the way to the separate vanity section and the adjacent closet. There was also a hole in the wall at the top of the vanity light which was quite eerie. The Starbucks was always closed. The room’s view was a junk pile, which included broken tiles and toilets. Housekeeping was quick to bring us towels when we called for them. We had to use our towels to soak up the water from the shower.
Stayed 3 nights in Jun 2023

8/10 Good

Christopher

Stayed 1 night in May 2023

10/10 Excellent

Frances

Stayed 1 night in May 2023

10/10 Excellent

Lashona

Stayed 2 nights in May 2023

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Shauna

Stayed 1 night in Apr 2023

8/10 Good

Biak

Stayed 1 night in Mar 2023

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for just a short time but the bed was comfortable and the checkin and out was easy.
Stayed 1 night in Mar 2023
Response from Emily on Mar 28, 2023
We are happy to hear you enjoyed your stay! We hope if your travels bring you back to the area, that you will stay with us again!

4/10 Poor

Shane

Travelled with family
Disliked: Amenities, property conditions & facilities
Got up in morning and went to lobby to get the breakfast 7am-10am that I was told about when i checked and found out its not included. Basically a knock off starbucks that was way over priced. The Hot tub was broken. Was 20 degrees outside and we wanted to go sit by the really nice looking firepits on back patio and was told they wasnt turning them on tonight. We paid to stay at what we thought was really nice hotel and left very upset we spent $200 for 2 beds and a tv. Disappointing

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, amenities
Felt unsafe with regular wake ups from shouting and door slamming in the hallway.

10/10 Excellent

Doug

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy online advance checkin, easy checkout. Courteous and helpful staff. Very clean and comfortable hotel.

8/10 Good

Anthony Laurens

Stayed 1 night in Dec 2022