Free daily breakfast
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Reviews of Country Inn & Suites by Radisson, Indianapolis Airport South, IN

2.5 out of 5
Country Inn & Suites by Radisson, Indianapolis Airport South, IN
5630 Flight School Dr, Indianapolis, IN

Reviews

8.6

Excellent

Rating 10 - Excellent. 529 out of 1002 reviews" "
Rating 8 - Good. 286 out of 1002 reviews" "
Rating 6 - Okay. 100 out of 1002 reviews" "
Rating 4 - Poor. 55 out of 1002 reviews" "
Rating 2 - Terrible. 32 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Paul, Hedgesville

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
The general feel of the hotel is decent with convenient parking and good facilities, and the staff was friendly and efficient. We arrived at 9 p.m. and were ready for showers and sleep after a long drive, so we didn't take full advantage of the indoor pool, patio seating and fitness center which were all nice. The rooms seemed clean and comfortable at first. However, our kids discovered a few bed bugs in their beds - a couple of dead ones, and one large one that was alive. We alerted the front desk in the morning and showed them the live one we caught, and told them we didn't know we were getting a roommate - it didn't take up much room, but did keep the kids awake as they inspected everything before settling down to sleep well after midnight. We didn't attend the continental breakfast except for a bagel and some coffee. The bagel was good and the food looked fine, but the coffee was weak and uninspiring.
Stayed 1 night in Apr 2024
Response from Katie Stuart-General Manager on Apr 17, 2024
Thank you Paul for your feedback! I am so sorry for the inconvenience and we have addressed this issue with the room! Again, I do apologize!

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far my stay here has been good
Stayed 1 night in Apr 2024
Response from Katie Stuart-General Manager on Apr 17, 2024
Great to hear! Thank you for your feedback!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine, no problems to report.
Stayed 1 night in Apr 2024
Response from Katie Stuart-General Manager on Apr 17, 2024
Thank you, Daniel! We hope to see you next time you are in the area!

10/10 Excellent

carolina

Stayed 1 night in Mar 2024
Response from Katie Stuart-General Manager on Apr 17, 2024
Thank you!

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Katie Stuart-General Manager on Apr 12, 2024
Thank you! We love to hear you enjoyed your stay! We can't wait to see you again soon!

10/10 Excellent

Roland

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was very helpful and informative.
Stayed 1 night in Apr 2024
Response from Katie Stuart-General Manager on Apr 8, 2024
Thank you, Roland! We are glad you enjoyed your stay and your interactions with the staff were pleasant. We hope to see you again soon!

6/10 Okay

Gabrielle

Liked: Staff & service
Disliked: Property conditions & facilities
Rooms and property needs to be updated staff very friendly walls or so thin you can hear people walking and talking next door and above you someone was pacing all night sounded like floor was going to cave in
Stayed 2 nights in Mar 2024
Response from Katie Stuart-General Manager on Apr 7, 2024
Thank you for your feedback. I am very sorry for your experience! I do apologize for the inconvenience of that!

10/10 Excellent

Elizabeth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was super busy due to a popular concert in the area but the staff was super friendly and were working quickly to get people checked in. The hotel was very clean and the breakfast was great!
Stayed 1 night in Apr 2024
Response from Katie Stuart-General Manager on Apr 6, 2024
Thank you, Elizabeth. We appreciate your kind words! So glad to hear you enjoyed your stay and we hope to see you next time your travels bring you to Indy!

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean, and easy check out
Stayed 1 night in Apr 2024
Response from Katie Stuart-General Manager on Apr 6, 2024
Thank you! We are glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Courtney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was just the right size for a 2 night stay for our family of 3. All of the facilities were clean, staff was very helpful and friendly. There were no issues with our stay. The hotel is located outside of the city and conveniently right next to a freeway (yet not too noisy) so traveling into the city is a breeze. Breakfast bar had lots of options, delicious food and the pool was a lot of fun and very clean. There were always clean towels fresh and ready for use at the pool. Clean towels were restocked multiple times by staff members during our use of the pool.
Stayed 2 nights in Mar 2024
Response from Katie Stuart-General Manager on Apr 4, 2024
Thank you, Courtney! We are so pleased to hear you enjoyed your stay with us! We hope to see you again soon!

8/10 Good

Salvador

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Due to construction, the hotel was difficult to get to.
Stayed 1 night in Mar 2024
Response from Katie Stuart-General Manager on Apr 4, 2024
Thank you for your comments.

8/10 Good

Jordin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast buffet was amazing. loved the pool and hot tub. room had a few points where it could improve such as splash marks on the walls behind the trash can, and places in the walls /doors where it is evident holes once existed but over all very satisfied. also liked the soaps and makeup remover in the bathroom
Stayed 1 night in Apr 2024
Response from Katie Stuart-General Manager on Apr 4, 2024
Thank you, Jordin for your feedback! We love to hear you loved our hot breakfast bar! We think it is pretty great too! I have shared your housekeeping feedback with our Executive Housekeeper, as we are always looking for ways to improve our operation! We hope to see you again soon!

10/10 Excellent

???

Travelled with family and small children
Love it. Good bedding, blackout curtains, clean bathrooms. I really like the laconic contemporary design in rooms and high ceilings that create feeling of spacious. Good breakfast and pool. The location although could be better: a highway is right behind the hotel.
Stayed 1 night in Mar 2024
Response from Katie Stuart-General Manager on Apr 1, 2024
Thank you for your feedback! We are so glad to hear you enjoyed your stay with us! We hope to see you again soon!

8/10 Good

Charles M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Katie Stuart-General Manager on Apr 1, 2024
Thank you!

10/10 Excellent

Joseph, Champaign

Stayed 1 night in Mar 2024
Response from Katie Stuart-General Manager on Apr 17, 2024
Thank you for your feedback! We hope to see you again soon!

10/10 Excellent

Ronal, EDEN PRAIRIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Mar 2024
Response from Katie Stuart-General Manager on Mar 25, 2024
Thank you! We are so glad you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

Allan

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Katie Stuart-General Manager on Mar 26, 2024
Thank you! We hope to see you again soon!

10/10 Excellent

Crista, Bedford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Katie Stuart-General Manager on Mar 25, 2024
Thank you, Christa! We are so glad you enjoyed your stay with us! We hope to see you again the next time you are in area!

10/10 Excellent

Lisset

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean, great breakfast, close to the highway.
Stayed 1 night in Mar 2024
Response from Katie Stuart-General Manager on Mar 21, 2024
Thank you, Lisset! We are so pleased to hear you enjoyed your stay! We hope to see you again soon!

10/10 Excellent

Cheryl

Stayed 1 night in Mar 2024
Response from Katie Stuart-General Manager on Mar 20, 2024
Thank you, Cheryl!

10/10 Excellent

Jeffrey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff made me and ny family feel welcomed and it was clean.
Stayed 1 night in Mar 2024
Response from Katie Stuart-General Manager on Mar 20, 2024
Thank you for your kind words! We are so glad to hear that you enjoyed your stay with us! We hope that you will choose us the next time you are in the Indianapolis area!

10/10 Excellent

jaci

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Katie Stuart-General Manager on Mar 13, 2024
Thank you! We are glad to hear you enjoyed your stay!

10/10 Excellent

Elder Elias

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I did like price, and breakfast was amazing !
Stayed 1 night in Jul 2023
Response from Katie Stuart-General Manager on Mar 12, 2024
Thank you! We are so glad you had a great stay and enjoy our hot breakfast!! We hope to see you again soon!

10/10 Excellent

Ciera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Katie Stuart-General Manager on Mar 12, 2024
Thank you for your support!

6/10 Okay

Susan

Travelled with family
We needed early morning shuttle service to the airport, but the earliest they offered was 6am. After checking the uber rates, we still went with the 6am shuttle and had just enough time to get through security and to our gate before boarding.
Stayed 1 night in Feb 2024
Response from Katie Stuart-General Manager on Mar 12, 2024
Susan I am sorry you didn't realize our shuttle times were 6am-10pm. We are glad you made your flight!

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and super clean room. Would recommend to anyone staying near the Indy airport.
Stayed 1 night in Feb 2024
Response from Katie Stuart-General Manager on Feb 29, 2024
Thank you, Bryan. We are glad to hear you enjoyed your stay and we hope to see the next time your travels bring you to Indy!

4/10 Poor

Naimah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Katie Stuart-General Manager on Feb 28, 2024
Thank you for your feedback. I am sorry that things were less than satisfactory for you.

6/10 Okay

Hannah

Mediocre, does the job.
Stayed 1 night in Feb 2024
Response from Katie Stuart-General Manager on Feb 22, 2024
Thank you for your feedback!

8/10 Good

Suzanne

Stayed 1 night in Feb 2024
Response from Katie Stuart-General Manager on Mar 21, 2024
Thank you for your support!

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed over night. Quiet and staff friendly. Nice staff.
Stayed 1 night in Feb 2024
Response from Katie Stuart-General Manager on Feb 22, 2024
Dawn Thank you for your feedback regarding your recent stay. We are so glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Michele

Travelled with family
Right on highway too loud but very comfortable beds and nice staff
Stayed 1 night in Feb 2024
Response from Katie Stuart-General Manager on Feb 20, 2024
Thank you for taking the time to share your experience with us. I do apologize for the highway noise.

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk, clean rooms, convenient breakfast.
Stayed 1 night in Feb 2024
Response from Katie Stuart-General Manager on Feb 20, 2024
Christine Thank you for your kind words. We are so glad you had a great experience with us and we hope to see you again soon!

10/10 Excellent

Eric

Stayed 2 nights in Feb 2024
Response from Katie Stuart-General Manager on Feb 21, 2024
Thank you for your support!

10/10 Excellent

courtney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room nice staff. Little noisy cause it next to the highway. Other then that if was excellent
Stayed 1 night in Feb 2024
Response from Katie Stuart-General Manager on Feb 19, 2024
Thank you for your feedback!

10/10 Excellent

Michael D.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, this is our second stay at one and this it by far the best for dollar!!
Stayed 1 night in Feb 2024
Response from Katie Stuart-General Manager on Feb 15, 2024
Thank you, Michael! We are so glad you love our hotel! We hope to see you again soon!

10/10 Excellent

Patricia P.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn't there long, but it was a nice place to stay.
Stayed 1 night in Jan 2024
Response from Katie Stuart-General Manager on Feb 9, 2024
Thank you! We are glad you enjoyed your short stay!

8/10 Good

Casey

Stayed 15 nights in Jan 2024
Response from Katie Stuart-General Manager on Feb 6, 2024
Thank you!

10/10 Excellent

Bruce

Business traveller
Liked: Staff & service
Disliked: Amenities
Check in staff was great. Everything else was so so
Stayed 2 nights in Feb 2024
Response from Katie Stuart-General Manager on Feb 5, 2024
Thank you for your feedback, Bruce. I am glad to hear you had a great experience with our front desk staff. We hope to see you again soon!

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, and convenient.
Stayed 1 night in Jan 2024
Response from Katie Stuart-General Manager on Feb 5, 2024
Thank you for your feedback! We are glad to hear you enjoyed your stay with us and we hope to see you again soon!

6/10 Okay

melissa

Travelled with family
Disliked: Property conditions & facilities
Overall property was nice and clean but our mattress was terrible could not get comfortable it was worn out and had a sink hole in it
Stayed 1 night in Feb 2024
Response from Katie Stuart-General Manager on Feb 5, 2024
Melissa Thank you for your feedback. I am so sorry that you didn't find your mattress to be comfortable. I will be sure to have maintenance check this mattress out!

10/10 Excellent

Daniel

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Katie Stuart-General Manager on Feb 2, 2024
Thank you for your support!

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Katie Stuart-General Manager on Feb 1, 2024
Thank you! We hope to see you again soon!

10/10 Excellent

Xueqin, Las Vegas

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super nice shuttle bus driver and the front desk
Stayed 1 night in Jan 2024
Response from Katie Stuart-General Manager on Feb 1, 2024
Thank you for your kind words! We are so glad that you enjoyed your stay with us and we look forward to seeing you again soon!

10/10 Excellent

Wendy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean room, comfortable bed. Bathroom in room smelled weird. Assuming it was fresh paint and caulk. Great price definitely will use again
Stayed 1 night in Jan 2024
Response from Katie Stuart-General Manager on Jan 30, 2024
Thank you, Wendy! We hope to see you the next time your travels bring you to Indianapolis!

10/10 Excellent

Chelsea, Indianapolis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. The pool and jacuzzi were both open and clean. Breakfast was great. My go to hotel now
Stayed 1 night in Jan 2024
Response from Katie Stuart-General Manager on Jan 29, 2024
Thank you, Chelsea! We are so glad to hear you enjoyed our breakfast and the pool area! We hope to see you again soon!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Katie Stuart-General Manager on Jan 27, 2024
Thank you for your support!

8/10 Good

Kandice

Travelled with family
Only compliant was there was a dirty towel left in my bathroom and I notified the front desk but they didn’t do anything like offer to come take care of it. The breakfast is very good compared to most hotels.
Stayed 5 nights in Jan 2024
Response from Katie Stuart-General Manager on Jan 27, 2024
Thank you, Kandice! We are so glad to hear you enjoyed your stay with us. I am so sorry housekeeping missed a towel in your bathroom! We do hope you will give us another chance in the future!

10/10 Excellent

Carl

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Katie Stuart-General Manager on Jan 27, 2024
Thank you for your support!

10/10 Excellent

Stormy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Katie Stuart-General Manager on Jan 18, 2024
Thank you, Stormy!

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay!
Stayed 1 night in Jan 2024
Response from Katie Stuart-General Manager on Jan 18, 2024
We are so glad to hear you had a good experience with us!