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Reviews of Hampton Inn Indiana

2.5 out of 5
Hampton Inn Indiana
1275 Indian Springs Rd, Indiana, PA

Reviews

8.8

Excellent

Rating 10 - Excellent. 403 out of 696 reviews" "
Rating 8 - Good. 203 out of 696 reviews" "
Rating 6 - Okay. 55 out of 696 reviews" "
Rating 4 - Poor. 25 out of 696 reviews" "
Rating 2 - Terrible. 10 out of 696 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

brian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and hospitable.
Stayed 1 night in Apr 2024
Response from GM on Apr 15, 2024
Thank you for the feed back. I am glad you enjoyed your stay.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk clerk was very friendly and helpful. Everything is kept very clean. Very nice spacious rooms and bathroom. Pleasant entrance and convenient spacious breakfast area. The only bad experience was that the breakfast manager warned us that we should pour the milk from the container into a glass instead of drinking it straight from the container as some of the milk was spoiled. We picked containers that had about 5-6 days still left on the expiration date. Good thing she warned us as 3 of the 4 containers were so spoiled it was truly like chunks of cottage cheese coming out. I notified her and showed her some of the curdled milk and thanked her for the forewarning. She wanted to put the blame on the vendor that they would leave the pallets of milk sitting out in unrefrigerated areas for long periods of time before delivery. If it would have been me, I would have called the distributor and told them that I wanted them to get over right away and bring a fresh load of cases of milk. Tell my hotel manager that maybe the hotel may have to consider getting a different vendor especially if it ever happened again (that is if it was truly the vendors fault, and not the fault of the hotel and/or hotel kitchen. Also, I think it would be "less embarrassing" to pull all the milk out of the dining area and explain the situation to guests wanting milk, than having them experience the curdled milk themselves. It made me question, what else with the food might be spoiled or moldy?
Stayed 2 nights in Mar 2024

8/10 Good

Peggy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. . Needs alittle more sitting area at the pool... or shower didn't have to hot of water.. barely warm
Stayed 1 night in Feb 2024

10/10 Excellent

Kenneth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great and staff was excellent. The doors closing throughout the night was a little annoying because they were loud but overall a very nice stay.
Stayed 1 night in Feb 2024

6/10 Okay

Michele

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Here for a kids wrestling tournament. Staff was kind, patient, helpful and accommodating even with tons of kids running around. Everything is super close by. Good stay
Stayed 1 night in Feb 2024

6/10 Okay

Morris Langworthy

Travelled with partner
Liked: Cleanliness
It was a very average hotel. Good place to use as a base to explore the area. We could hear the room above us but the hotel can’t control the neighbors. Breakfast was very good. Really no complaints.
Stayed 3 nights in Jan 2024

10/10 Excellent

James

Travelled with family
Liked: Amenities
Clean large room, friendly service, very nice breakfast
Stayed 1 night in Feb 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Melissa

Stayed 1 night in Jan 2024
Response from Yolonda on Jan 22, 2024
Thank you for the positive review. We hope to see you again!

10/10 Excellent

kaylee

Stayed 1 night in Jan 2024
Response from Management on Jan 22, 2024
Thank you for taking the time to give a review. We look forward to seeing you again!

10/10 Excellent

James

Stayed 2 nights in Jan 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service with the exception of maid service, where we didn't get serviced until the 3rd day of the 4-day stay. Didn't have too much impact on our stay.
Stayed 4 nights in Dec 2023

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repeat stay for us. Clean, comfortable.
Stayed 1 night in Dec 2023
Response from Management on Jan 22, 2024
Thank you for taking the time to give a review. We look forward to seeing you again!

6/10 Okay

Frank

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great comfort and cleanliness
Great comfort and cleanliness
Stayed 1 night in Sep 2023
Response from Management on Jan 22, 2024
Thank you for taking the time to give a review. We look forward to seeing you again!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from GM on Dec 18, 2023
Thank you for your review. I am glad you enjoyed your stay. We look forward to seeing you again.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on Jan 22, 2024
Thank you for the positive feedback. We look forward to you staying with us in the future.

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and safe area. Close drive to shopping and restaurants
Stayed 1 night in Dec 2023
Response from Management on Jan 22, 2024
Thank you for taking the time to give a review. We look forward to seeing you again!

8/10 Good

judi

Stayed 2 nights in Dec 2023

6/10 Okay

David

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This hotel, although relatively new, has seen better days. In need of updates
Stayed 1 night in Nov 2023

10/10 Excellent

Bernice

Stayed 1 night in Sep 2023
Response from Management on Jan 22, 2024
Thank you for the positive feedback. We look forward to you staying with us in the future.

10/10 Excellent

Mary Ann

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always reliable
This is our reliable hotel in the area. Close to what we need and our friends and family… offering clean, safe, friendly accommodations
Stayed 2 nights in Nov 2023

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

4/10 Poor

Valerie, New York

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel should not be rated an 8.8 The hotel smells like old food. The carpet and chairs were stained and old. The elevators are filthy. There was a candy wrapper on the elevator for an entire day. The bedsheets were tattered. The toilet almost overflowed. We will not be staying at this hotel again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minor Issues
I only have 2 concerns from my visit. The breakfast was a little disappointing, there was a waffle station but no waffle makers out. I'm not a big breakfast person so missing waffles is a big let down for me. Very few places I have been seem to check the in room coffee makers. This one was well stocked, but did not appear to have been cleaned after prior guests. Again, minor issues but the reason for not a 5 star review. Side note - mattresses were super comfortable!!
Stayed 2 nights in Oct 2023

4/10 Poor

JOHN

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend visit to iup
stay was very good...i spent the weekend to visit my daughter at iup...had no complaints bed was comfy,room clean and a nice breakfast..will stay there again when i come to visit..
Stayed 2 nights in Oct 2023
Response from Management on Oct 23, 2023
Thank you for taking the time to let us know how your stay was! Hope to see you back!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Cliff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and satisfied
Good trip
Stayed 1 night in Sep 2023

8/10 Good

STEVEN

Liked: Cleanliness, staff & service
Facility was fine except for room air conditioner, which constantly cycled on/off and when on blew cold air over bed. Temperature fluctuation made it difficult to be comfortable - either too hot or too cold. All staff were terrific - helpful and friendly!
Stayed 2 nights in Sep 2023

10/10 Excellent

Denny R.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

6/10 Okay

Larry

Travelled with family
Nothing was unique, but the complimentary breakfast was just sad. Coffee was very weak & tasteless & food choices not great. apples for breakfast, but rarely any bananas., and few healthy choices.
Stayed 2 nights in Aug 2023

8/10 Good

Herman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Leola

Stayed 1 night in Aug 2023

4/10 Poor

Duncan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was filthy. Dust everywhere. I found a used wash cloth in the shower and the TV didn’t work. I will never stay here again
Stayed 1 night in Aug 2023

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2023

10/10 Excellent

Agnes

Stayed 1 night in Aug 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travel softball stay
good location- short distance to the venue. the staff was very friendly and accomodating. the Gentleman that was at the front desk when we arrived on 7/22 was terrific!
Stayed 1 night in Jul 2023
Response from GM on Aug 14, 2023
Thank you for the the positive feedback. I am glad you enjoyed your stay with us!

10/10 Excellent

Drew

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nice stay
Very comfortable stay that made the trip that much better
Stayed 4 nights in Jul 2023

6/10 Okay

Kristen

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2023

6/10 Okay

maryellen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
I think I will try somewhere else next time I’m in
Room is ok however it’s small and cramped. There was no luggage cart available at check out so I used an empty laundry cart that was in the hallway to transport my stuff to the car. I went right past the front desk but there was no comment ,question or apology from the manager.
Stayed 1 night in Jul 2023

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Great service.
Stayed 1 night in Jul 2023

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Shanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the staff. Weird they didn’t have a bar or closets in the rooms. Loved the location.
Stayed 3 nights in Jun 2023
Response from GM on Aug 14, 2023
There are closets in the rooms, right behind the big mirror.

6/10 Okay

Christina, Mechanicsburg

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I’m surprised for a Hampden Inn that this property was run down. Our rooms bathroom door would not close and kept swinging open, the toilet wasn’t attached properly to the floor and the room was very dark. However, beds we’re comfortable, comforter was too heavy for summer but the room was clean which is very important.
Stayed 1 night in Jun 2023

10/10 Excellent

Dan

Stayed 1 night in Jun 2023

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, property conditions & facilities
We always stay here when in the area, feel it's the best option for the price. GSA named Lexie is very professional and friendly, others at the desk not so much. The guest laundry room is a very nice touch, and rooms are clean.
Stayed 1 night in Jun 2023

10/10 Excellent

Derrick

Business traveller
Liked: Cleanliness, staff & service
Friendly staff, up to date hotel
Stayed 1 night in Jun 2023

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was centrally located for the area I needed.
Stayed 1 night in Jun 2023