2/10 – Terrible
Michael W.
1 févr. 2025
Points faibles : Propreté
Attempted Fraud
The day of check in I messaged the property owner to gain access. This is after I have fully paid, mind you. She answered her phone and seemed surprised. She hurriedly looked through emails to see that I in fact booked her place in Incline Village. Problem is her husband and so were there. She asked me for 30 minutes to make things right. I called 30 minutes later, and as the phone was ringing she cancelled the property due to “maintenance issues” and sent me a message that VRBO would re-book me. They don’t. She would not answer her phone. I traveled three time zones. If I had not fought VRBO to get credit she would have deceived me for financial gain. Absolutely horrible. 4 calls to VRBO to get things straightened out and proper credit, too. I’ve used VRBO for years, and this burn has really done it. AVOID THIS PROPERTY.
Michael W.
Séjour de 2 nuits en janvier 2025