Exterior detail

Reviews of Paradise Incheon

3.5 out of 5
Paradise Incheon
3-2 HANG DONG 1GA CHUNG - GU INCHEON, Incheon, Incheon

Reviews

7.8

Good

Rating 10 - Excellent. 51 out of 225 reviews" "
Rating 8 - Good. 107 out of 225 reviews" "
Rating 6 - Okay. 51 out of 225 reviews" "
Rating 4 - Poor. 12 out of 225 reviews" "
Rating 2 - Terrible. 4 out of 225 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
No hot water on 7th floor, looks like mildew on toilet seat cover, understand the hotel is old, hot water must have!
Stayed 1 night in Mar 2019
Response from 올림포스호텔 on Mar 13, 2019
We sincerely appreciate your feedback. Based on your feedback, we will do our best to improve the service. Thank you for staying with us!

10/10 Excellent

Hoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from olympos hotel on Jan 9, 2019
고객님의 긍정적인 후기에 감사드리며 꾸준한 관심 부탁드립니다. 감사합니다 :)

6/10 Okay

Verified traveller

This is an old hotel that has not been upgraded successfully. In the room we stayed in the toilet leaked on the floor, there was no hot water available at one stage. For a western traveler the breakfast was not to a 4 star quality and neither was the selection. Communication was limited but the front desk staff made a concerted effort to assist us, they were great.
Stayed 2 nights in Dec 2018
Response from olympos hotel on Jan 6, 2019
Thank you for your feedback and apologize for the inconvenience. We will try to become a more comfortable hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
easy reach of subway station and several interesting sights.
Stayed 1 night in Dec 2018
Response from Olympos hotel on Dec 26, 2018
We sincerely thank you for your valuable post. I look forward to your continued interest in the future.

10/10 Excellent

Kheng Leong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Olympos hotel on Dec 1, 2018
고객님의 후기에 감사드립니다, 앞으로도 꾸준한 관심 부탁드립니다!

10/10 Excellent

Ironman, Baton Rouge, LA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay here once a year. Every time I feel comfortable to stay. I highly recommend this hotel. I will stay here next year too.
Stayed 1 night in Oct 2018
Response from Olympos Hotel on Nov 2, 2018
Thank you for your feedback. I look forward to seeing you again soon.

6/10 Okay

Verified traveller

Disliked: Room comfort
Old Hotel
Bang for the buck. That is it. Hotel is extremely old. Entrance is hard to reach by foot
Stayed 1 night in Aug 2018
Response from Olympos hotel on Oct 31, 2018
We sincerely appreciate your feedback. We will try hard to make sure that there is no inconvenience. Thank you for your continued interest and affection. Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Helpful front desk.
Stayed 1 night in Sep 2018
Response from Olympos hotel on Oct 6, 2018
Thank you very much for your review. We look forward to your continued interest and affection.

10/10 Excellent

Atanas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Olympos hotel on Sep 28, 2018
고객님의 긍정적 후기에 진심으로 감사드립니다, 앞으로도 꾸준한 관심과 애정 부탁드립니다 :)

8/10 Good

Misam

Liked: Staff & service, property conditions & facilities, room comfort
Good to one day sleep with family! Very close to chinatown.
Stayed 1 night in Sep 2018
Response from Olympos hotel on Sep 26, 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018
Response from Olympos hotel on Sep 19, 2018
고객님의 긍정적 후기에 감사드리며 앞으로도 꾸준한 관심과 애정 부탁드립니다:)

8/10 Good

Dorcas, HK

Liked: Cleanliness, staff & service, room comfort
It is a nice hotel and very comfortable. The staffs are very helpful and deeply thank for their support when we come across some transportation problems.
Stayed 5 nights in Jun 2018
Response from Olympos hotel on Jun 13, 2018
We sincerely appreciate your valuable feedback. We will do our best to satisfy our customers. Thank you for your continued interest and affection.

8/10 Good

Chang, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, friendly staff
Easy access to public transports, China Town area is just across the road. Very friendly staff and helpful. Good stay.
Stayed 2 nights in Apr 2018
Response from Olymposhotel on May 2, 2018
We sincerely appreciate your feedback. We will do our best for customer satisfaction in the future.

8/10 Good

CHUNG YEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had several rooms checking in at the same time. The receptionist was very welcoming and efficient and the process was carried out very smoothly . Other times when help was needed e.g left luggage etc, the reception staff were happily extending their help. Rooms are well cleaned . Location of the hotel is very central so very convenient to move around.
Response from Olympos hotel on Apr 24, 2018
Thank you for using our accommodation. Thank you for your feedback! We will do our best for customer satisfaction in the future.We would like your continued interest and affection for our hotel.

8/10 Good

william

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2017
안녕하십니까, 올림포스 호텔입니다. 고객님의 소중한 후기에 감사드리며, 당호텔에 대한 꾸준한 관심과 애정 부탁드립니다. 감사합니다:-)

10/10 Excellent

Ironman, Incheon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel close to the beach.
Everything’s wonderful. I absolutely recommend this hotel.
Stayed 1 night in Oct 2017
Response from Olympos Hotel on Nov 5, 2017
I sincerely appreciate your valuable feedback. We look forward to seeing you again soon. Thank you so much!

6/10 Okay

Christian

Liked: Cleanliness, property conditions & facilities, room comfort
It's near Chinatown, which was completely dead when we stayed Friday night. The hotel is fine but if you're looking for an exciting area, this isn't it.
Stayed 1 night in Jun 2017
Thank you for your valuable review. We will do our best to provide better service based on your feedback. Thank you.

6/10 Okay

Dennis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Don't believe the glitter
Older hotel. Linen looked like it was used for many years. No a/c working. Had to walk uphill on driveway to reach hotel, not suitable for seniors or physically challenged.
We apologize for any inconvenience during your stay. Based on your feedback, we will do our best to improve the service. Thank you for your valuable review.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Not enough electrical outlets and outlets did not work unless light was on. Very hard to get down to the road. Room was very warm and no instructions on how to change.
Response from Olympos Hotel on Jun 22, 2017
We apologize for any inconvenience during your stay. Based on your feedback, we will do our best to improve our service. Thank you for your valuable feedback.

8/10 Good

Fui

Liked: Staff & service
Convenient Hotel but away from the airport
The location is great and is walking distance to Chinatown. The condition of the hotel seems to be old and needs a renovation. It is also about 20-25 minutes walk to the park. The tourist information and the subway is about less than 100 metres away from the hotel. Easy to get around.
We sincerely appreciate your valuable feedback. As a hotel with a long history, we are committed to customer satisfaction through steady management, but we apologize for the inconvenience during your stay. Based on your feedback, we will strive to improve service quality. Thank you again for your valuable feedback. Have a nice day.

8/10 Good

weida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wifi signal was very low and unstable.

8/10 Good

Yong kyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Cristina, C Raymundo, Pasig

Disliked: Staff & service, property conditions & facilities
Hotel Accessibility
The hotel is generally well located, which allowed me to reach my appointment in no time. However, going up the steeply inclined driveway can be dangerous and a challenge. - @Arch_Tina

10/10 Excellent

CHANG KYU LEE

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sea Dreamer, Sydney

Liked: Cleanliness, staff & service, room comfort
Aged hotel at an excellent location
The hotel is built on the site of the old British Embassy right next to Incheon Station and right opposite Chinatown, accessed via a long steep ramp meant for vehicles. If there is pedstrian access then it wasn't obvious. The room was old but clean and had everything you require. The aircon in the room was really warm and I couldn't see a control panel. After contacting Reception for assistance, I was given a standing electric fan to cool down the room. It did the trick as long as you left it on which was kinda loud when you try to sleep. A bit more basic than what I expected from a 4-star hotel.

10/10 Excellent

L, Seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great all round hotel
Awesome location right by the metro and Chinatown. Ace sauna room and very luxurious and romantic room. Wifi was poor if you were on a business trip but not important for most people I guess.

8/10 Good

김 존

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Sudhir Koli, Thane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed Staying
Hotel was very good. Only one point to highlight, restaurant in hotel closes at 10 pm, very early as we used to come to hotel after 10 pm.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

ian, qatar

Liked: Cleanliness, staff & service
Stay in Incheon
I need the help of the desk staff with some on the spot translation issues and they were very helpful. The hotel has scene better days and is not as busy as it once was when I stayed for a period of 3 months there in the late 1999. I hope the owners spend some money and get the place to the standard it once was.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel to far from Incheon Airport and no Airport Shuttle.

6/10 Okay

Warwick, Sydney

Liked: Cleanliness, staff & service, room comfort
Clean hotel, good value
A slightly older hotel that looks to have been refurbished. Clean room, decor a little dated but reasonable value.

10/10 Excellent

Sanghyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋아요.
전통있는 호텔 같아요. 시설은 조금 오래되보이지만 관리가 잘 되어 있어서 깨끗하고 프론트도 친절했어요. 주변에 차이나 타운이 있어서 먹거리도 많고 관광하기도 편하고 다만 편의점은 조금 걸어야 해요. 인천역 바로 옆이고 대중교통도 편리하게 이용할 수 있어요,
Stayed 2 nights in Feb 2019

10/10 Excellent

KYEONGTAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Amy

Liked: Cleanliness, room comfort
酒店入口 拿著行李 來回要走的斜坡也實在太過辛苦了! 其他位置環境等都可以接受 !
Stayed 2 nights in Apr 2019

6/10 Okay

Harry

Stayed 1 night in Mar 2019
Response from 올림포스호텔 on Mar 27, 2019
We sincerely thank you for your valuable post

6/10 Okay

JUN HEE

Liked: Staff & service
Stayed 1 night in Mar 2019
Response from 올림포스 호텔 on Mar 14, 2019
저희 올림포스 호텔을 이용해주신 고객님께 진심으로 감사 드립니다 고객님의 소중한 의견 반영하여 앞으로도 좋은 서비스로 고객님께 제공하도록 노력하겠습니다 감사합니다

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
地鐵一出站就到,設施看起來不錯但沒空使用
Stayed 1 night in Mar 2019
Response from 올림포스호텔 on Mar 13, 2019
非常感谢您使用我们酒店

8/10 Good

Verified traveller

Stayed 1 night in Feb 2019
Response from 올림포스호텔 on Apr 30, 2019
저희 올림포스호텔을 이용해주신 고객님께 진심으로 감사 인사 드립니다

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019
Response from 올림포스호텔 on Apr 30, 2019
저희 올림포스 호텔을 이용해주신 고객님께 진심으로 감사의 인사를 전합니다 감사합니다

8/10 Good

Sung tae, 수원

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from 올림포스 호텔 on Mar 6, 2019
저희 숙박시설을 이용해주셔서 대단히 감사합니다

8/10 Good

HAIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from 올림포스호텔 on Feb 27, 2019
저희 숙박시설을 이용해주신 고객님께 진심으로 감사인사드립니다

8/10 Good

Verified traveller

가성비 호텔, 이쪽 묶을 때마다 이용합니다.
가성비 호텔, 이쪽 묶을 때마다 이용합니다.
Stayed 1 night in Feb 2019
Response from 올림포스 호텔 on Feb 22, 2019
저희 숙박시설을 이용해주셔서 감사합니다 앞으로도 많은 이용 부탁드립니다 고객님의 소중한 의견 다시한번 감사드립니다

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
방 청소가 제대로 안됨. 머리카락 엄청많음. 베개와 시트에서 싸구려 세제냄새가 심함. 조식 베이컨이 익지않고 나옴
Stayed 1 night in Feb 2019
Response from 올림포스 호텔 on Feb 20, 2019
우선 고객님의 귀한 하루에 불편을 드려 죄송합니다 보내주신 소중한 의견을 반영하여 보다나은 호텔이 되도록 노력하겠습니다

8/10 Good

Young Nam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
대체적으로 좋았음
Stayed 1 night in Feb 2019
Response from 올림포스 호텔 on Feb 18, 2019
저희 호텔을 이용해주셔서 진심으로 감사드립니다

10/10 Excellent

mandeok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
차이나 타운 가까워서 좋았어요. 깔끔한 내관이었지만 외관은 세월의 흔적이 많이 남았더라고요. 화장실 환풍기 소리도 좀 커서 거슬렸지만 대체로 만족스러웠습니다.
Stayed 1 night in Feb 2019
Response from 올림포스호텔 on Feb 15, 2019
고객님의 소중한 의견 감사드립니다 앞으로도 더 나은 서비스로 고객님의 의견을 반영하여 편안한 여행을 보내실수 있게 노력하겠습니다 감사합니다

8/10 Good

SUNGJUN

Liked: Cleanliness, room comfort
차아나타운, 신포시장, 월미동 여행시 위치 좋습니다. 오래됬지만 전체적으로 청결하고요...
Stayed 1 night in Feb 2019
Response from 올림포스 호텔 on Feb 14, 2019
고객님의 소중한 의견 감사합니다 앞으로도 더 나은 서비스로 보답하겠습니다 감사드립니다