Breakfast, lunch and dinner served

Reviews of Oakwood Premier Incheon

5 out of 5
Oakwood Premier Incheon
165, Convensia-daero, Incheon, Incheon

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1563 out of 2136 reviews" "
Rating 8 - Good. 436 out of 2136 reviews" "
Rating 6 - Okay. 73 out of 2136 reviews" "
Rating 4 - Poor. 33 out of 2136 reviews" "
Rating 2 - Terrible. 31 out of 2136 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The view from the room was amazing!!!
Stayed 2 nights in Apr 2024
Response from Oakwood Premier Incheon on Apr 25, 2024
Dear Mr. or Ms. Julie,Warm greetings from Oakwood Premier Incheon and we would like to thank you for your time and efforts to share your recent experience with us.Oakwood Premier Incheon has always been committed to ensuring that a higher standard of service and satisfaction is received by each one of our guests. We strive to provide authentic hospitality and ensure our customer’s entire visit is a memorable one. We look forward to welcoming you again to Oakwood Premier Incheon if your future travel brings you back to us. I remain with my best wishes and regards.Guest Service Manager

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location with good views, very courteous and professional staff, very clean and cozy property.
Stayed 2 nights in Apr 2024
Response from Oakwood Premier Incheon on Apr 14, 2024
Dear Mr. or Ms. Jonathan,Warm greetings from Oakwood Premier Incheon and we would like to thank you for your time and efforts to share your recent experience with us.Oakwood Premier Incheon has always been committed to ensuring that a higher standard of service and satisfaction is received by each one of our guests. We strive to provide authentic hospitality and ensure our customer’s entire visit is a memorable one. We look forward to welcoming you again to Oakwood Premier Incheon if your future travel brings you back to us. I remain with my best wishes and regards.Guest Service Manager

10/10 Excellent

donna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful and well kept and the staff is extremely helpful and courteous. I will definitely stay here again.
Stayed 3 nights in Apr 2024
Response from Oakwood Premier Incheon on Apr 14, 2024
Dear Mr. or Ms. donna ,Warm greetings from Oakwood Premier Incheon and we would like to thank you for your time and efforts to share your recent experience with us.Oakwood Premier Incheon has always been committed to ensuring that a higher standard of service and satisfaction is received by each one of our guests. We strive to provide authentic hospitality and ensure our customer’s entire visit is a memorable one. We look forward to welcoming you again to Oakwood Premier Incheon if your future travel brings you back to us. I remain with my best wishes and regards.Guest Service Manager

2/10 Terrible

Weiquan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Concierge lost my parcel sent to the hotel and was unhelpful about it.
Stayed 2 nights in Mar 2024

10/10 Excellent

JeaOne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from 오크우드프리어인천 on Apr 7, 2024
JeaOne 고객님께, 저희 호텔에 대해 좋은 평가를 해주셔서 감사합니다. 머무시는 동안 즐거운 시간이 되셨다니 저희도 기쁘게 생각하며, 조만간 다시 뵐 수 있기를 바랍니다.

8/10 Good

Cindy, Lake Forest

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Oakwood Premier Incheon on Apr 5, 2024
Dear Ms Cindy,Warm greetings from Oakwood Premier Incheon and we would like to thank you for your time and efforts to share your recent experience with us.Oakwood Premier Incheon has always been committed to ensuring that a higher standard of service and satisfaction is received by each one of our guests. We strive to provide authentic hospitality and ensure our customer’s entire visit is a memorable one. We look forward to welcoming you again to Oakwood Premier Incheon if your future travel brings you back to us. I remain with my best wishes and regards.Oakwood Premier Incheon

10/10 Excellent

Eugene

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Eugene on Mar 22, 2024
Eugene 고객님께,저희 오크우드 프리미어 인천을 이용해 주시고, 귀한 시간 내시어 소중한 말씀 주심에 깊은 감사의 말씀을 드립니다.먼저 저희 호텔의 전반적인 서비스에 대해 진심 어린 조언과 평가를 남겨 주신 점에 감사 드리며, 이는 저를 비롯한 모든 직원들에게 분명 좋은 자극제가 될 것이고 또한 고객님의 조언을 기반으로 더욱 더 세련되고 안락한 서비스를 제공하는 호텔로 거듭나도록 노력하겠습니다.고객님께서 주신 호텔 투숙 만족도에 대한 높은 점수에 대해 진심으로 감사드리며 이는 오크우드 프리미어 인천에 근무하는 모든 직원에게 앞으로 더욱더 고객님들에 대한 서비스를 충족시키기 위해 일하는 동기부여로 작용될 것입니다.다시 한 번 소중한 시간을 내어서 소중한 코멘트를 주신부분에 대해 진심으로 감사 드립니다.고객님, 오크우드 프리미어 인천은 고객님 한 분 한 분의 의견을 매우 소중히 생각하며, 이를 더 나은 서비스를 제공하기 위한 기회로 생각하고 있습니다.앞으로도 저희 호텔을 성원해 주시리라 믿으며, 가까운 미래에 다시 한번 꼭 찾아 주실 것을 당부 드리며 다시 한번 소중한 의견에 감사를 드립니다.감사합니다.오크우드 프리미어 인천 드림

10/10 Excellent

Michelle

Travelled with family
Everything was great
Stayed 3 nights in Mar 2024
Response from Oakwood Premier Incheon on Mar 15, 2024
Dear Ms.MichelleWarm greetings from Oakwood Premier Incheon and we would like to thank you for your time and efforts to share your recent experience with us.Oakwood Premier Incheon has always been committed to ensuring that a higher standard of service and satisfaction is received by each one of our guests. We strive to provide authentic hospitality and ensure our customer’s entire visit is a memorable one. We look forward to welcoming you again to Oakwood Premier Incheon if your future travel brings you back to us. I remain with my best wishes and regards.Oakwood Premier Incheon

6/10 Okay

Carla

Stayed 2 nights in Mar 2024
Response from Oakwood Premier Incheon on Mar 30, 2024
Carla고객님께,저희 호텔에 대해 전반적으로 좋은 평가를 해주셔서 감사합니다. 머무시는 동안 즐거운 시간이 되셨다니 저희도 기쁘게 생각하며, 투숙하시면서 부족한 부분이 있으셨다면 코멘트 주시면 다음 투숙시 더 나은 서비스 제공하도록 하겠습니다. 조만간 다시 뵐 수 있기를 바랍니다.감사합니다.

8/10 Good

Fangjun

Liked: Cleanliness, amenities, property conditions & facilities
average is good. The elevator is kinda slow so always a lot of people waiting for the elevator
Stayed 1 night in Feb 2024
Response from Oakwood Premier Incheon on Feb 26, 2024
Dear Fangjun,Thank you for choosing to stay at the Oakwood Premier Incheon.We are very pleased to hear that you were satisfied with attentive service. Your kind comments shared in this review are greatly appreciated.We would like to thank you once again for your time in sharing your thoughts and experiences with us, and look forward to welcoming you again to Oakwood Premier Incheon if your future travel brings you back to us.I remain with my best wishes and regards.Thank you.

10/10 Excellent

Mark

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is one of the best hotels in songdo and has one of the finest restaurants and dining options compared to the other hotels nearby.
Stayed 2 nights in Jan 2024
Response from Oakwood Premier Inchoen on Feb 4, 2024
Dear Mr. Mark,Warm greetings from Oakwood Premier Incheon and we would like to thank you for your time and efforts to share your recent experience with us.Oakwood Premier Incheon has always been committed to ensuring that a higher standard of service and satisfaction is received by each one of our guests. We strive to provide authentic hospitality and ensure our customer’s entire visit is a memorable one. We look forward to welcoming you again to Oakwood Premier Incheon if your future travel brings you back to us. I remain with my best wishes and regards.Oakwood Premier Inchoen

10/10 Excellent

Joonees

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay and quite reasonably priced on what you get.
Stayed 3 nights in Jan 2024
Response from Oakwood Premier Incheon on Feb 3, 2024
Dear Joonees,Warm greetings from Oakwood Premier Incheon and we would like to thank you for your time and efforts to share your recent experience with us.Oakwood Premier Incheon has always been committed to ensuring that a higher standard of service and satisfaction is received by each one of our guests. We strive to provide authentic hospitality and ensure our customer’s entire visit is a memorable one. We look forward to welcoming you again to Oakwood Premier Incheon if your future travel brings you back to us. I remain with my best wishes and regards.Guest Service Manager

10/10 Excellent

John

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This is the best hotel in South Korea.
Response from Oakwood Premier Incheon on Jan 30, 2024
Dear John, I am very pleased to hear that you have visited our Oakwood Premier Incheon and that you have been able to stay comfortably in our Oakwood. We are all happy that you seem to be satisfied with the service of Oakwood Premier Incheon during your stay. Oakwood is committed to providing services that always exceed your expectations based on the valuable content you have written in your busy days. We promise to become an Oakwood Premier Incheon that develops further with your interest, and we hope to have the opportunity to bring you back in the near future. I hope you have a good day. Thank you.Oakwood Premier Incheon

8/10 Good

Sang Ik

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from Guest Service Manager 오크우드 프리미어 인천 배상 on Jan 20, 2024
Sang Ik 고객님께, 저희 오크우드 프리미어 인천을 이용해 주시고, 귀한 시간 내시어 소중한 말씀 주심에 깊은 감사의 말씀을 드립니다.먼저 저희 호텔의 전반적인 서비스에 대해 진심 어린 평가를 남겨 주신 점에 감사 드리며, 고객님의 조언을 기반으로 더욱 더 세련되고 안락한 서비스를 제공하는 호텔로 거듭나도록 노력하겠습니다.고객님께서 주신 호텔 투숙 만족도에 대한 높은 점수에 대해 진심으로 감사드리며 이는 오크우드 프리미어 인천에 근무하는 모든 직원에게 앞으로 더욱더 고객님들에 대한 서비스를 충족시키기 위해 일하는 동기부여로 작용될 것입니다.고객님, 오크우드 프리미어 인천은 고객님 한 분 한 분의 의견을 매우 소중히 생각하며, 이를 더 나은 서비스를 제공하기 위한 기회로 생각하고 있습니다.다음번에도 찾아주기실 바라며, 오늘 하루도 행복한 하루 보내시길 바랍니다. 감사합니다.

8/10 Good

Sang Ik

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2024
Response from 오크우드 프리미어 인천 배상 on Jan 17, 2024
Sang Ik 고객님께,저희 오크우드 프리미어 인천을 이용해 주시고, 귀한 시간 내시어 소중한 말씀 주심에 깊은 감사의 말씀을 드립니다.고객님, 오크우드 프리미어 인천은 고객님 한 분 한 분의 의견을 매우 소중히 생각하며, 이를 더 나은 서비스를 제공하기 위한 기회로 생각하고 있습니다.먼저 저희 호텔의 전반적인 서비스에 대해 진심 어린 평가를 남겨 주신 점에 감사 드리며, 고객님의 조언을 기반으로 더욱 더 세련되고 안락한 서비스를 제공하는 호텔로 거듭나도록 노력하겠습니다다음번에도 찾아주시길 바라며, 오늘 하루도 행복한 하루 보내시길 바랍니다. 감사합니다.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Jan 2024
Response from Oakwood Premier Incheon on Jan 17, 2024
저희 오크우드 프리미어 인천을 이용해 주시고, 귀한 시간 내시어 소중한 말씀 주심에 깊은 감사의 말씀을 드립니다.고객님, 오크우드 프리미어 인천은 고객님 한 분 한 분의 의견을 매우 소중히 생각하며, 이를 더 나은 서비스를 제공하기 위한 기회로 생각하고 있습니다.먼저 저희 호텔의 전반적인 서비스에 대해 진심 어린 평가를 남겨 주신 점에 감사 드리며, 고객님의 조언을 기반으로 더욱 더 세련되고 안락한 서비스를 제공하는 호텔로 거듭나도록 노력하겠습니다다음번에도 찾아주시길 바라며, 오늘 하루도 행복한 하루 보내시길 바랍니다. 감사합니다.

10/10 Excellent

Phil

Liked: Cleanliness, property conditions & facilities
Clean and very kind staff
Stayed 2 nights in Jan 2024
Response from Oakwood Premier Incheon on Jan 10, 2024
Dear Mr.Phil,I am very pleased to hear that you have visited our Oakwood Premier Incheon and that you have been able to stay comfortably in our Oakwood. We are all happy that you seem to be satisfied with the service of Oakwood Premier Incheon during your stay. Oakwood is committed to providing services that always exceed your expectations based on the valuable content you have written in your busy days. We promise to become an Oakwood Premier Incheon that develops further with your interest, and we hope to have the opportunity to bring you back in the near future. I hope you have a good day. Thank you.

10/10 Excellent

Shanola

Stayed 4 nights in Dec 2023
Response from Guest Service Manager 오크우드 프리미어 인천 배상 on Jan 16, 2024
Shanola고객님께, 고객님께서 주신 호텔 투숙 만족도에 대한 높은 점수에 대해 진심으로 감사드리며 이는 오크우드 프리미어 인천에 근무하는 모든 직원에게 앞으로 더욱더 고객님들에 대한 서비스를 충족시키기 위해 일하는 동기부여로 작용될 것입니다.다음번에도 찾아주시길 바라며, 오늘 하루도 행복한 하루 보내시길 바랍니다. 감사합니다.

10/10 Excellent

Gerrit

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2023
Response from Oakwood Premier Incheon on Dec 11, 2023
Dear Gerrit ,I am very pleased to hear that you have visited our Oakwood Premier Incheon and that you have been able to stay comfortably in our Oakwood. We are all happy that you seem to be satisfied with the service of Oakwood Premier Incheon during your stay. Oakwood is committed to providing services that always exceed your expectations based on the valuable content you have written in your busy days. We promise to become an Oakwood Premier Incheon that develops further with your interest, and we hope to have the opportunity to bring you back in the near future. I hope you have a good day. Thank you.Oakwood Premier Incheon

6/10 Okay

William, Dana Point

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I really like this hotel but I have a few complaints: 1. The elevator situation is horrific. I timed it and it takes at least 5 minutes to get from my room to the ultimate lobby. And vice versa. This is painful 2. The HVAC situation is equally painful. At first, the room was nearly 30 deg C with no ability to impact the temperature other than a very odd upper window that could be actuated. This then makes the room frigid. I don't understand why the room temperature cannot be controlled other than this prehistoric method 3. Food costs are outrageous. So much so that my boss would not let me eat!
Stayed 4 nights in Nov 2023
Response from William on Dec 7, 2023
Dear We extend our deepest gratitude for choosing to stay at Oakwood Premier Incheon and for taking the time to share your valuable feedback. Your sincere advice and evaluation of our overall services are truly appreciated. Your feedback will serve as a great motivation not only for me but also for all our staff members. We are committed to using your advice as a foundation to refine and provide an even more sophisticated and comfortable experience for our guests. We sincerely apologize for any inconvenience you may have experienced during your recent stay. At Oakwood Premier Incheon, we value the opinions of each and every guest, considering them as opportunities to enhance our services further. We firmly believe that with your continued support, we will continue to grow as a hotel that meets and exceeds your expectations. We sincerely urge you to visit us again in the near future, as your return would allow us to showcase our efforts in providing an improved and delightful stay. Once again, we express our heartfelt gratitude for your valuable feedback. Thank you. Warm regards, Oakwood Premier Incheon

10/10 Excellent

Minwoo

Business traveller
Liked: Cleanliness, room comfort
Stayed 7 nights in Nov 2023
Response from 오크우드 프리미어 인천 배상 on Dec 5, 2023
Minwoo Kim고객님께,저희 오크우드 프리미어 인천을 이용해 주시고, 귀한 시간 내시어 소중한 말씀 주심에 깊은 감사의 말씀을 드립니다.먼저 저희 호텔의 전반적인 서비스에 대해 좋은 평가를 남겨 주신 점에 감사 드리며, 이는 담당 직원을 비롯한 모든 직원들에게 분명 좋은 자극제가 될 것이고 또한 고객님의 조언을 기반으로 더욱 더 세련되고 안락한 서비스를 제공하는 호텔로 거듭나도록 노력하겠습니다.고객님께서 주신 호텔 투숙 만족도에 대한 높은 점수에 대해 진심으로 감사드리며 이는 오크우드 프리미어 인천에 근무하는 모든 직원에게 앞으로 더욱더 고객님들에 대한 서비스를 충족시키기 위해 일하는 동기부여로 작용될 것입니다.다시 한 번 소중한 시간을 내어서 소중한 코멘트를 주신 부분에 대해 다시 한 번 진심으로 감사 드립니다.고객님, 오크우드 프리미어 인천은 고객님 한 분 한 분의 의견을 매우 소중히 생각하며, 이를 더 나은 서비스를 제공하기 위한 기회로 생각하고 있습니다.앞으로도 저희 호텔을 성원해 주시리라 믿으며, 가까운 미래에 다시 한번 꼭 찾아 주실 것을 당부 드리며 다시 한번 소중한 의견에 감사를 드립니다.

6/10 Okay

Say Beng

Travelled with family
Liked: Cleanliness, property conditions & facilities
Not the friendliest hotel staff around
Stayed 6 nights in Nov 2023
Response from Guest Service Manager on Dec 5, 2023
Dear Mr. or Ms. Warm greetings from Oakwood Premier Incheon and we would like to thank you for your time and efforts to share your recent experience with us.Oakwood Premier Incheon has always been committed to ensuring that a higher standard of service and satisfaction is received by each one of our guests. We strive to provide authentic hospitality and ensure our customer’s entire visit is a memorable one. I remain with my best wishes and regards.

10/10 Excellent

Hyekyung

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from 오크우드 프리미어 인천 배상 on Nov 28, 2023
Hyekyung 고객님께, 안녕하십니까 고객님, 저희 오크우드 프리미어 인천을 찾아 주시고, 저희 오크우드에서 편안한 투숙이 되었다니 오크우드의 일원으로 무척 기쁘게 생각 합니다. 고객님께서 투숙 하시면서 오크우드 프리미어 인천의 서비스에 만족 하신 것 같아 저희 모두 기쁘게 생각 합니다. 저희 오크우드는 고객님께서 바쁘신 와중에 작성해 주신 소중한 내용을 바탕으로 항상 고객님들의 기대를 능가하는 서비스를 제공 하기 위해 최선을 다 하겠습니다. 고객님의 관심으로 더 발전하는 오크우드 프리미어 인천 될 것을 약속 드리며, 가까운 미래에 고객님을 다시 모실 수 있는 기회가 있기를 바랍니다. 좋은 하루 되시길 바랍니다. 감사합니다. 오크우드 프리미어 인천 드림

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Love the room
This place is like a residence room. There is a full kitchen area with all the utensils like dishes cups microwave electrical stove full size fridge and freezer. The bathroom is huge with a bathtub and seperate shower stall. There are 2 huge closets with a drying rack luggage rack ironing board with an iron. also one of the closet has drawers next to it. there are 2 night stands with drawers. sofa area with a huge coffee table and desk with a chair and a huge mirror. the view is outstanding. lobby is ok the 36th floor with a restaurant next to the elevators. carpark space comes with the room that your car can be parked on level B1 and B2. the carpark is shared with sheraton and lotte mart also with posco office building. There is a starbucks and GS25 convenient store at sheraton. There are restaurants and shops in walking distance. Breakfast buffet was delicious and made it more better with a view on the 36th floor. Gym is available on the 37th floor. The cleaning staff are amazing and made the room very spotless and clean. Staff were very nice. Especially the male staff at the concierge desk on the 1st floor and the elevator area on the 36th floor. Verg polite with friendly smiles. The ladies st the front desk area friendly and helpful with a friendly smile. It was a very comfortable stay and definitely recommend others to stay at this hotel. There is a local bus stop nearby. The nearest metro is at Incheon University Entrance station, which is around 15 mins walk.
Stayed 3 nights in Nov 2023
Response from Oakwood Premier Incheon on Nov 20, 2023
Dear Mr or Ms, Warm greetings from Oakwood Premier Incheon and we would like to thank you for your time and efforts to share your recent experience with us. Oakwood Premier Incheon has always been committed to ensuring that a higher standard of service and satisfaction is received by each one of our guests. We strive to provide authentic hospitality and ensure our customer’s entire visit is a memorable one. We look forward to welcoming you again to Oakwood Premier Incheon if your future travel brings you back to us. I remain with my best wishes and regards. Guest Service Manager

10/10 Excellent

Mi Seong

Stayed 5 nights in Oct 2023
Response from 오크우드 프리미어 인천 배상 on Nov 21, 2023
Mi Seong고객님께,저희 오크우드 프리미어 인천을 이용해 주시고, 귀한 시간 내시어 소중한 말씀 주심에 깊은 감사의 말씀을 드립니다.먼저 저희 호텔의 전반적인 서비스에 대해 진심 어린 조언과 평가를 남겨 주신 점에 감사 드리며, 이는 저를 비롯한 모든 직원들에게 분명 좋은 자극제가 될 것이고 또한 고객님의 조언을 기반으로 더욱 더 세련되고 안락한 서비스를 제공하는 호텔로 거듭나도록 노력하겠습니다.고객님께서 주신 호텔 투숙 만족도에 대한 높은 점수에 대해 진심으로 감사드리며 이는 오크우드 프리미어 인천에 근무하는 모든 직원에게 앞으로 더욱 더 고객님들에 대한 서비스를 충족시키기 위해 일하는 동기부여로 작용될 것입니다.고객님의 소중한 시간을 내어서 소중한 코멘트를 주신 부분에 대해 다시 한 번 진심으로 감사 드립니다.고객님, 오크우드 프리미어 인천은 고객님 한 분 한 분의 의견을 매우 소중히 생각하며, 이를 더 나은 서비스를 제공하기 위한 기회로 생각하고 있습니다.앞으로도 저희 호텔을 성원해 주시리라 믿으며, 가까운 미래에 다시 한 번 꼭 찾아 주실 것을 당부 드리며 소중한 의견에 진심으로 감사 드립니다.오크우드 프리미어 인천 배상

6/10 Okay

Aneesa

Travelled with family, Travelled with group
Liked: Amenities
Disliked: Cleanliness
The view was great and the room was spacious. The staff were friendly and provided good customer service. The room itself was dusty and a bit run down.
Stayed 1 night in Oct 2023
Response from Guest Service Manager on Nov 1, 2023
Dear Mr. AneesaWarm greetings from Oakwood Premier Incheon and we would like to thank you for your time and efforts to share your recent experience with us.Oakwood Premier Incheon has always been committed to ensuring that a higher standard of service and satisfaction is received by each one of our guests. We strive to provide authentic hospitality and ensure our customer’s entire visit is a memorable one. Again, we have no excuses for our service shortfalls and I am certainly grateful for your feedback and for bringing your disappointing experience to our attention. And I hope that this incident will not mar your overall impression of Oakwood Premier Incheon and I look forward to welcoming you back in the near future. With personal best regards,

6/10 Okay

Charles

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The room was clean and spacious, but the fit and finish was showing signs of age. The shower/bath floors are extremely slippery when wet, and only one tiny rubberized bathmat is provided; Anyone with balance issues, be very careful. The check-in staff are unctuous and pretentious, and not all listed services are available: Although they advertise a limo/shuttle service to the airport - and there are several small, medium and large buses parked outside, when you ask they say "No, sorry, ask the building concierge to call you a cab." The restaurant is way too expensive for the quality of meals provided; go off site, there are a lot of good eateries within walking distance.
Stayed 2 nights in Oct 2023
Response from Guest Service Manager on Oct 29, 2023
Dear Mr. Charles, Warm Greetings from Oakwood Premier Incheon,I am very disappointed to hear that despite our efforts to recover your experience with us, you were unhappy with your overall stay at our hotel. At Oakwood Premier Incheon, we continually strive to meet each of our guest’s expectations, I am very sorry that we failed to deliver this to you during your recent visit. Thank you for taking the time to provide your feedback on your stay. It is helpful to receive constructive criticism from our loyal guests and we will be putting our best effort to ensure your next visit with us will be an Oakwood Premier Incheon experience with heartfelt service. Thank you again for the valuable feedback and for your patronage to the Oakwood Premier Incheon. I look forward to welcoming you back in near future.With warm regards,

10/10 Excellent

Lyttleton, Houston

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
An outstanding 64 floor building across the street from Incheon Central Park with fantastic views from our 54th floor suite. An upscale property in the middle of everything worth seeing in Incheon. A very friendly and most helpful staff. Next to a full service Lottemart center with a complete supermarket.
Stayed 9 nights in Sep 2023
Response from Oakwood Premier Incheon on Oct 21, 2023
Dear Lyttleton,I am very pleased to hear that you have visited our Oakwood Premier Incheon and that you have been able to stay comfortably in our Oakwood. We are all happy that you seem to be satisfied with the service of Oakwood Premier Incheon during your stay. Oakwood is committed to providing services that always exceed your expectations based on the valuable content you have written in your busy days. We promise to become an Oakwood Premier Incheon that develops further with your interest, and we hope to have the opportunity to bring you back in the near future. I hope you have a good day. Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Loved our stay here and right next to a Lotte Mart!
Stayed 2 nights in Oct 2023
Response from Guest on Oct 15, 2023
Dear GuestWe extend our deepest gratitude for choosing to stay at Oakwood Premier Incheon and for taking the time to share your valuable feedback. Your sincere advice and evaluation of our overall services are truly appreciated. Your feedback will serve as a great motivation not only for me but also for all our staff members. We are committed to using your advice as a foundation to refine and provide an even more sophisticated and comfortable experience for our guests. We sincerely apologize for any inconvenience you may have experienced during your recent stay. At Oakwood Premier Incheon, we value the opinions of each and every guest, considering them as opportunities to enhance our services further. We firmly believe that with your continued support, we will continue to grow as a hotel that meets and exceeds your expectations. We sincerely urge you to visit us again in the near future, as your return would allow us to showcase our efforts in providing an improved and delightful stay. Once again, we express our heartfelt gratitude for your valuable feedback. Thank you.Warm regards,

8/10 Good

SL

Travelled with family
Liked: Cleanliness, property conditions & facilities
有氣派,lobby 高級, lobby在36樓, 最高65層 房間景觀一流,房間很大,有廚房可以煮食,設備齊全,但傢俬開始有點舊,保養要做好一點, 清潔沒有做到最好,有些位置還有點塵灰 位置很好,仁大入口站走10分鐘便到,B1 層可直通旁邊的Lotte Mart,非常方便,後面是會議展覽中心,有餐廳超市cafe,很方便 對面是松島中央公園,很漂亮,適合帶小朋友來走走,很休閒的民生區,沒有商業味。 酒店職員會說英文,大部分都友善,但reception counter有一位女職員很高傲,我詢問另一位男職員有沒有行李磅時,男職員問她的時間,她眼都不望你一下,望著前方只說一句沒有,很不禮貌。 整體很滿意酒店,下次帶小朋友來會再入住。
Stayed 3 nights in Oct 2023
Response from Oakwood Premier Incheon on Oct 13, 2023
Dear SL We extend our deepest gratitude for choosing to stay at Oakwood Premier Incheon and for taking the time to share your valuable feedback. Your sincere advice and evaluation of our overall services are truly appreciated. Your feedback will serve as a great motivation not only for me but also for all our staff members. We are committed to using your advice as a foundation to refine and provide an even more sophisticated and comfortable experience for our guests. We sincerely apologize for any inconvenience you may have experienced during your recent stay. At Oakwood Premier Incheon, we value the opinions of each and every guest, considering them as opportunities to enhance our services further. We firmly believe that with your continued support, we will continue to grow as a hotel that meets and exceeds your expectations. We sincerely urge you to visit us again in the near future, as your return would allow us to showcase our efforts in providing an improved and delightful stay. Once again, we express our heartfelt gratitude for your valuable feedback. Thank you. Warm regards,

10/10 Excellent

Amy

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The hotel I will come back definitely
Stayed 5 nights in Oct 2023
Response from Oakwood Premier Incheon on Oct 9, 2023
Dear Amy,I am very pleased to hear that you have visited our Oakwood Premier Incheon and that you have been able to stay comfortably in our Oakwood. We are all happy that you seem to be satisfied with the service of Oakwood Premier Incheon during your stay. Oakwood is committed to providing services that always exceed your expectations based on the valuable content you have written in your busy days. We promise to become an Oakwood Premier Incheon that develops further with your interest, and we hope to have the opportunity to bring you back in the near future. I hope you have a good day. Thank you.

8/10 Good

Hyeonsoo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Tim was the best concierge! Very helpful, friendly, and professional .
Stayed 1 night in Sep 2023
Response from Guest Service Manager on Sep 28, 2023
Dear Hyeonsoo. I am very pleased to hear that you have visited our Oakwood Premier Incheon and that you have been able to stay comfortably in our Oakwood. We are all happy that you seem to be satisfied with the service of Oakwood Premier Incheon during your stay. Oakwood is committed to providing services that always exceed your expectations based on the valuable content you have written in your busy days. We promise to become an Oakwood Premier Incheon that develops further with your interest, and we hope to have the opportunity to bring you back in the near future. I hope you have a good day. Thank you. Oakwood Premier Incheon

10/10 Excellent

ILKAB

Liked: Cleanliness, amenities, property conditions & facilities
Excellent property condition and location for easy access to grocery shopping.
Stayed 2 nights in Sep 2023
Response from Guest Service Manager on Sep 28, 2023
Dear ILKAB. I am very pleased to hear that you have visited our Oakwood Premier Incheon and that you have been able to stay comfortably in our Oakwood. We are all happy that you seem to be satisfied with the service of Oakwood Premier Incheon during your stay. Oakwood is committed to providing services that always exceed your expectations based on the valuable content you have written in your busy days. We promise to become an Oakwood Premier Incheon that develops further with your interest, and we hope to have the opportunity to bring you back in the near future. I hope you have a good day. Thank you. Oakwood Premier Incheon

10/10 Excellent

Jay

Liked: Cleanliness, amenities, property conditions & facilities
Place is clean and amazing. hotel starts from I think around 40th floor and up to maybe 70th floor. View is amazing. POSCO is occupying the office space down below. It is right next to Sheraton SongDo Hotel. Lotte Mart is right next to this building . Only 25 minutes away from ICN airport. Coat by Taxi is around 27,000 won. But not sure if Toll was included. I paid 5,500 wond separately. But still worth the ride. View of this property is amazing. Room that I was in had full kitchen so if you want to cook, you are able to cook. Just buy few things from Lotte Mart. Local food is amazing.ay have to drive out about 10 minutes by Taxi to get real local restaurants. I recommend.
Stayed 1 night in Sep 2023
Response from Guest Service Manager 오크우드 프리미어 인천 배상 on Sep 14, 2023
Dear JayI am very pleased to hear that you have visited our Oakwood Premier Incheon and that you have been able to stay comfortably in our Oakwood. We are all happy that you seem to be satisfied with the service of Oakwood Premier Incheon during your stay. Oakwood is committed to providing services that always exceed your expectations based on the valuable content you have written in your busy days. We promise to become an Oakwood Premier Incheon that develops further with your interest, and we hope to have the opportunity to bring you back in the near future. I hope you have a good day. Thank you.Oakwood Premier Incheon

10/10 Excellent

YOUNGJUN, Nonsan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice View and Great Staff
Stayed 3 nights in Sep 2023
Response from Guest Service Manager 오크우드 프리미어 인천 배상 on Sep 14, 2023
Dear YOUNGJUNI am very pleased to hear that you have visited our Oakwood Premier Incheon and that you have been able to stay comfortably in our Oakwood. We are all happy that you seem to be satisfied with the service of Oakwood Premier Incheon during your stay. Oakwood is committed to providing services that always exceed your expectations based on the valuable content you have written in your busy days. We promise to become an Oakwood Premier Incheon that develops further with your interest, and we hope to have the opportunity to bring you back in the near future. I hope you have a good day. Thank you.Oakwood Premier Incheon

8/10 Good

Yeol

Stayed 2 nights in Sep 2023
Response from Guest Service Manager on Sep 29, 2023
Yeol 고객님, 저희 오크우드 프리미어 인천을 이용해 주시고, 귀한 시간 내시어 소중한 말씀 주심에 깊은 감사의 말씀을 드립니다.먼저 저희 호텔의 전반적인 서비스에 대해 진심 어린 조언과 평가를 남겨 주신 점에 감사 드리며, 이는 저를 비롯한 모든 직원들에게 분명 좋은 자극제가 될 것이고 또한 고객님의 조언을 기반으로 더욱 더 세련되고 안락한 서비스를 제공하는 호텔로 거듭나도록 노력하겠습니다. 아울러 이번 호텔 이용 시 서비스 관련하여 겪으셨던 불편 사항에 대해서 고개 숙여 사과 드립니다오크우드 프리미어 인천은 고객님 한 분 한 분의 의견을 매우 소중히 생각하며, 이를 더 나은 서비스를 제공하기 위한 기회로 생각하고 있습니다. 앞으로도 저희 호텔을 성원해 주시리라 믿으며, 가까운 미래에 다시 한번 꼭 찾아 주실 것을 당부 드리며 다시 한번 소중한 의견에 감사를 드립니다. 감사합니다. 오크우드 프리미어 인천 배상

10/10 Excellent

CHUL HEE, ANAHEIM

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staffs, very professional and care to serve guests
Stayed 1 night in Sep 2023
Response from 오크우드 프리미어 인천 배상 on Sep 8, 2023
Dear CHUL HEE,I am very pleased to hear that you have visited our Oakwood Premier Incheon and that you have been able to stay comfortably in our Oakwood. We are all happy that you seem to be satisfied with the service of Oakwood Premier Incheon during your stay. Oakwood is committed to providing services that always exceed your expectations based on the valuable content you have written in your busy days. We promise to become an Oakwood Premier Incheon that develops further with your interest, and we hope to have the opportunity to bring you back in the near future. I hope you have a good day. Thank you.Oakwood Premier Incheon

10/10 Excellent

William

Stayed 4 nights in Aug 2023
Response from Oakwood Premier Incheon on Sep 6, 2023
Dear William I am very pleased to hear that you have visited our Oakwood Premier Incheon and that you have been able to stay comfortably in our Oakwood. We are all happy that you seem to be satisfied with the service of Oakwood Premier Incheon during your stay. Oakwood is committed to providing services that always exceed your expectations based on the valuable content you have written in your busy days. We promise to become an Oakwood Premier Incheon that develops further with your interest, and we hope to have the opportunity to bring you back in the near future. I hope you have a good day. Thank you.Oakwood Premier Incheon

10/10 Excellent

Sung keun

Stayed 2 nights in Aug 2023
Response from Guest Service Manager on Aug 11, 2023
Sung Keun 고객님께,저희 오크우드 프리미어 인천을 이용해 주시고, 귀한 시간 내시어 소중한 말씀 주심에 깊은 감사의 말씀을 드립니다.먼저 저희 호텔의 전반적인 서비스에 대해 진심 어린 조언과 평가를 남겨 주신 점에 감사 드리며, 이는 저를 비롯한 모든 직원들에게 분명 좋은 자극제가 될 것이고 또한 고객님의 조언을 기반으로 더욱 더 세련되고 안락한 서비스를 제공하는 호텔로 거듭나도록 노력하겠습니다.고객님께서 주신 호텔 투숙 만족도에 대한 높은 점수에 대해 진심으로 감사드리며 이는 오크우드 프리미어 인천에 근무하는 모든 직원에게 앞으로 더욱더 고객님들에 대한 서비스를 충족시키기 위해 일하는 동기부여로 작용될 것입니다.다시 한 번 소중한 시간을 내어서 소중한 코멘트를 주신부분에 대해 진심으로 감사 드립니다.고객님, 오크우드 프리미어 인천은 고객님 한 분 한 분의 의견을 매우 소중히 생각하며, 이를 더 나은 서비스를 제공하기 위한 기회로 생각하고 있습니다.앞으로도 저희 호텔을 성원해 주시리라 믿으며, 가까운 미래에 다시 한번 꼭 찾아 주실 것을 당부 드리며 다시 한번 소중한 의견에 감사를 드립니다.감사합니다.오크우드 프리미어 인천 드림

10/10 Excellent

Alan, Bonita Springs

Stayed 2 nights in Jul 2023
Response from Guest Service Manager 오크우드 프리미어 인천 배상 on Aug 23, 2023
Alan 고객님께, 안녕하십니까 고객님, 저희 오크우드 프리미어 인천을 찾아 주시고, 저희 오크우드에서 편안한 투숙이 되었다니 오크우드의 일원으로 무척 기쁘게 생각 합니다. 고객님께서 투숙 하시면서 오크우드 프리미어 인천의 서비스에 만족 하신 것 같아 저희 모두 기쁘게 생각 합니다. 저희 오크우드는 고객님께서 바쁘신 와중에 작성해 주신 소중한 내용을 바탕으로 항상 고객님들의 기대를 능가하는 서비스를 제공 하기 위해 최선을 다 하겠습니다. 고객님의 관심으로 더 발전하는 오크우드 프리미어 인천 될 것을 약속 드리며, 가까운 미래에 고객님을 다시 모실 수 있는 기회가 있기를 바랍니다. 좋은 하루 되시길 바랍니다. 감사합니다.

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities
One of best hotel in Korea
Stayed 2 nights in Jul 2023
Response from Guest Service Manager on Aug 2, 2023
Dear Mr. Jason,We would like to express our heartfelt gratitude for choosing Oakwood Premier Incheon and for sharing your precious thoughts with us. Your time and feedback are truly appreciated.Your valuable advice serves as a guiding light for us to continuously improve and provide an even more comfortable and pleasant experience for all our guests. Oakwood Premier Incheon cherishes the opinions of each and every guest, as we see them as opportunities to enhance our services.We firmly believe that your continued support will propel our hotel to greater heights. We assure you that when you visit us again in the near future, we will spare no effort in delivering an even better experience. Your satisfaction is our utmost priority.Thank you once again for choosing Oakwood Premier Incheon. We are looking forward to serving you again soon.With warm regards,Oakwood Premier Incheon

10/10 Excellent

Eswara

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Best property in songdo/Incheon area.
Stayed 11 nights in Jul 2023
Response from Guest Service Manager on Aug 2, 2023
Dear Mr/Ms. Eswara,We would like to express our heartfelt gratitude for choosing Oakwood Premier Incheon and for sharing your precious thoughts with us. Your time and feedback are truly appreciated.Your valuable advice serves as a guiding light for us to continuously improve and provide an even more comfortable and pleasant experience for all our guests. Oakwood Premier Incheon cherishes the opinions of each and every guest, as we see them as opportunities to enhance our services.We firmly believe that your continued support will propel our hotel to greater heights. We assure you that when you visit us again in the near future, we will spare no effort in delivering an even better experience. Your satisfaction is our utmost priority.Thank you once again for choosing Oakwood Premier Incheon. We are looking forward to serving you again soon.With warm regards,Oakwood Premier Incheon

10/10 Excellent

Yoo jin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location and view
Stayed 1 night in Jul 2023
Response from Guest Service Manager on Jul 25, 2023
Dear. Yoo Jin, Warm greetings from Oakwood Premier Incheon and we would like to thank you for your time and efforts to share your recent experience with us. Oakwood Premier Incheon has always been committed to ensuring that a higher standard of service and satisfaction is received by each one of our guests. We strive to provide authentic hospitality and ensure our customer’s entire visit is a memorable one. We look forward to welcoming you again to Oakwood Premier Incheon if your future travel brings you back to us. I remain with my best wishes and regards.

10/10 Excellent

Robin, Old Tappan

Stayed 2 nights in Jul 2023
Response from Guest Service Manager on Aug 12, 2023
Robin 고객님께,저희 오크우드 프리미어 인천을 이용해 주시고, 귀한 시간 내시어 소중한 말씀 주심에 깊은 감사의 말씀을 드립니다.먼저 저희 호텔의 전반적인 서비스에 대해 진심 어린 조언과 평가를 남겨 주신 점에 감사 드리며, 이는 저를 비롯한 모든 직원들에게 분명 좋은 자극제가 될 것이고 또한 고객님의 조언을 기반으로 더욱 더 세련되고 안락한 서비스를 제공하는 호텔로 거듭나도록 노력하겠습니다.고객님께서 주신 호텔 투숙 만족도에 대한 높은 점수에 대해 진심으로 감사드리며 이는 오크우드 프리미어 인천에 근무하는 모든 직원에게 앞으로 더욱더 고객님들에 대한 서비스를 충족시키기 위해 일하는 동기부여로 작용될 것입니다.다시 한 번 소중한 시간을 내어서 소중한 코멘트를 주신부분에 대해 진심으로 감사 드립니다.고객님, 오크우드 프리미어 인천은 고객님 한 분 한 분의 의견을 매우 소중히 생각하며, 이를 더 나은 서비스를 제공하기 위한 기회로 생각하고 있습니다.앞으로도 저희 호텔을 성원해 주시리라 믿으며, 가까운 미래에 다시 한번 꼭 찾아 주실 것을 당부 드리며 다시 한번 소중한 의견에 감사를 드립니다.감사합니다.오크우드 프리미어 인천 드림

10/10 Excellent

justin

Stayed 5 nights in Jul 2023
Response from Guest Service Manager on Aug 11, 2023
Justin 고객님께,저희 오크우드 프리미어 인천을 이용해 주시고, 귀한 시간 내시어 소중한 말씀 주심에 깊은 감사의 말씀을 드립니다.먼저 저희 호텔의 전반적인 서비스에 대해 진심 어린 조언과 평가를 남겨 주신 점에 감사 드리며, 이는 저를 비롯한 모든 직원들에게 분명 좋은 자극제가 될 것이고 또한 고객님의 조언을 기반으로 더욱 더 세련되고 안락한 서비스를 제공하는 호텔로 거듭나도록 노력하겠습니다.고객님께서 주신 호텔 투숙 만족도에 대한 높은 점수에 대해 진심으로 감사드리며 이는 오크우드 프리미어 인천에 근무하는 모든 직원에게 앞으로 더욱더 고객님들에 대한 서비스를 충족시키기 위해 일하는 동기부여로 작용될 것입니다.다시 한 번 소중한 시간을 내어서 소중한 코멘트를 주신부분에 대해 진심으로 감사 드립니다.고객님, 오크우드 프리미어 인천은 고객님 한 분 한 분의 의견을 매우 소중히 생각하며, 이를 더 나은 서비스를 제공하기 위한 기회로 생각하고 있습니다.앞으로도 저희 호텔을 성원해 주시리라 믿으며, 가까운 미래에 다시 한번 꼭 찾아 주실 것을 당부 드리며 다시 한번 소중한 의견에 감사를 드립니다.감사합니다.오크우드 프리미어 인천 드림

10/10 Excellent

Eswara

Stayed 12 nights in Jul 2023
Response from Guest Service Manager on Aug 9, 2023
Dear, Eswara. We would like to express our heartfelt gratitude for choosing Oakwood Premier Incheon and for sharing your precious thoughts with us. Your time and feedback are truly appreciated.Your valuable advice serves as a guiding light for us to continuously improve and provide an even more comfortable and pleasant experience for all our guests. Oakwood Premier Incheon cherishes the opinions of each and every guest, as we see them as opportunities to enhance our services.We firmly believe that your continued support will propel our hotel to greater heights. We assure you that when you visit us again in the near future, we will spare no effort in delivering an even better experience. Your satisfaction is our utmost priority.Thank you once again for choosing Oakwood Premier Incheon. We are looking forward to serving you again soon.With warm regards,Oakwood Premier Incheon

8/10 Good

Edwin

Liked: Cleanliness
Good
Stayed 2 nights in Jun 2023
Response from Oakwood Premier Incheon on Jul 10, 2023
Dear. Mr. EdwinWarm greetings from Oakwood Premier Incheon and we would like to thank you for your time and efforts to share your recent experience with us.We are very pleased to see your positive and encouraging comments for the all section of service survey. I have no doubt your compliments will go a long way towards motivating our employees to continuously provide a premium service for our valued customers.Oakwood Premier Incheon has always been committed to ensuring that a higher standard of service and satisfaction is received by each one of our guests. We strive to provide authentic hospitality and ensure our customer’s entire visit is a memorable one.We remain grateful for all the feedbacks received from our guests and yours are of no exception.We would like to thank you once again for your time in sharing your thoughts and experiences with us, and look forward to welcoming you again to Oakwood Premier Incheon if your future travel brings you back to us.I remain with my best wishes and regards.Guest Service Manager

10/10 Excellent

Per

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
We Traveled with dog and the hotel has excellent suites for families with dogs
Stayed 2 nights in Jun 2023
Response from Oakwood Premier Incheon on Jul 4, 2023
Dear.PerWarm greetings from Oakwood Premier Incheon and we would like to thank you for your time and efforts to share your recent experience with us.We are very pleased to see your positive and encouraging comments for the all section of service survey. I have no doubt your compliments will go a long way towards motivating our employees to continuously provide a premium service for our valued customers.Oakwood Premier Incheon has always been committed to ensuring that a higher standard of service and satisfaction is received by each one of our guests. We strive to provide authentic hospitality and ensure our customer’s entire visit is a memorable one.We remain grateful for all the feedbacks received from our guests and yours are of no exception.We would like to thank you once again for your time in sharing your thoughts and experiences with us, and look forward to welcoming you again to Oakwood Premier Incheon if your future travel brings you back to us.I remain with my best wishes and regards.Guest Service Manager

10/10 Excellent

Joseph, Tucson

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly professional multilingual service—high-end without being pretentious! The location in Songdo can’t be beat, and the views from this building—one of the tallest in the country—are jaw-dropping. (this is a minor complaint—having a ‘simple microwave’ instead of the ‘complicated smart oven’ would be so much easier for guests!) This was one of the most relaxing places we’ve ever stayed in in all of Korea.
Stayed 3 nights in Jun 2023
Response from Oakwood Premier Incheon on Jun 25, 2023
Dear.JosephWarm greetings from Oakwood Premier Incheon and we would like to thank you for your time and efforts to share your recent experience with us.We are very pleased to see your positive and encouraging comments for the all section of service survey. I have no doubt your compliments will go a long way towards motivating our employees to continuously provide a premium service for our valued customers.Oakwood Premier Incheon has always been committed to ensuring that a higher standard of service and satisfaction is received by each one of our guests. We strive to provide authentic hospitality and ensure our customer’s entire visit is a memorable one.We remain grateful for all the feedbacks received from our guests and yours are of no exception.We would like to thank you once again for your time in sharing your thoughts and experiences with us, and look forward to welcoming you again to Oakwood Premier Incheon if your future travel brings you back to us.I remain with my best wishes and regards.Guest Service Manager

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2023
Response from Oakwood Premier Incheon on Jun 12, 2023
Steve 고객님께, 저희 오크우드 프리미어인천을 이용해 주시고, 귀한 시간 내시어 소중한 말씀 주심에 깊은 감사의 말씀을 드립니다.고객님의 조언을 기반으로 더욱 더 안락한 서비스를 제공하는 호텔로 거듭나도록 노력하겠습니다. 오크우드 프리미어 인천은 고객님 한 분 한 분의 의견을 매우 소중히 생각하며, 이를 더 나은 서비스를 제공하기 위한 기회로 생각하고 있습니다. 앞으로도 저희 호텔을 성원해 주시리라 믿으며, 가까운 미래에 다시 한번 꼭 찾아 주신다면 보다 나은 서비스를 제공할 수 있도록 최선을 다하겠습니다.