Reception

Reviews of APA Hotel Saga Ekimae Chuo

3 out of 5
APA Hotel Saga Ekimae Chuo
2-6-14,Ekimae-cyuo, Saga, Saga-ken

Reviews

7.6

Good

Rating 10 - Excellent. 182 out of 832 reviews" "
Rating 8 - Good. 359 out of 832 reviews" "
Rating 6 - Okay. 194 out of 832 reviews" "
Rating 4 - Poor. 65 out of 832 reviews" "
Rating 2 - Terrible. 32 out of 832 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Stayed 1 night in Jan 2024
Response from フロント 出口 on Feb 10, 2024
この度はアパホテル〈佐賀駅前中央〉にご宿泊頂きまして、誠にありがとうございます。またお忙しい中、評価頂きましたこと、重ねてお礼申し上げます。今後もよりお客様に選んでいただけるホテルを目指し、精進して参りたいと思います。お忙しい中、ご投稿いただきまして感謝申し上げます。また佐賀にお越しの際はどうぞ宜しくお願いします。

8/10 Good

James, Koriyama

Liked: Staff & service, amenities, property conditions & facilities
Good stay, and easily walkable from the train station. The air-conditioning unit didn’t look particularly clean.
Response from Front desk Deguchi on Jan 1, 2024
Thank you very much for staying with us this time.We are glad that you liked the location of our hotel.However, we apologize for the inconvenience regarding the cleaning and air conditioner.We will share your comments with the cleaning staff and will consider them for future improvements.Thank you for taking the time out of your busy schedule to post.

8/10 Good

Nakinte

Stayed 1 night in Dec 2023
Response from フロント 望月 on Dec 25, 2023
この度はアパホテル〈佐賀駅前中央〉をご利用頂きまして誠にありがとうございました。高評価を頂き大変嬉しく思います。今後ともお客様に喜ばれるホテル運営を行ってまいります。また佐賀にお越しの際には、当館のご利用をスタッフ一同心よりお待ちしております。

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great. We were a little confusing, so it was great that we were able to make it work.
Stayed 1 night in Oct 2023
Response from フロント 白石 on Nov 5, 2023
Thank you for using our hotel.We would like to thank you for taking the time out of your busy schedule to give us such feedback.We will do our best to make you feel the same way the next time you use our service.We look forward to serving you again.

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The APA hotel was fantastic! We stayed here 4 nights & thoroughly enjoyed our stay. The room was excellent, plenty of room for 3 of us, great sized bathroom & extremely clean. Its in a great location, walking distance to the train & bus stations, cafes, supermarket, fast food restaurants & there is also a tapas restaurant two doors away. We caught the bus from the station to You Me town shopping centre which is a huge shopping centre close by, the bus trip only took 10 minutes & was extremely easy to get a ticket & get on & we did the same from the shopping centre back to the station, very easy to do. Highly recommend this hotel & would definitely stay here again.
Stayed 4 nights in Sep 2023
Response from フロント 坂井 on Sep 21, 2023
Thank you very much for staying at APA Hotel Saga Ekimae Chuo.We are glad that you were able to relax and enjoy your stay with us.As our customers have said, our hotel is in a great location, just 3 minutes walk from Saga Station.If you come to Saga again, please use our hotel again.We look forward to seeing you again.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was conveniently located near the station and very affordable. It was undergoing some construction on the night we stayed, but was very clean with helpful staff. I would recommend it for those staying in Saga.
Stayed 1 night in Dec 2019
Response from フロント on Jan 16, 2020
この度はアパホテル〈佐賀駅前中央〉をご利用頂き誠ありがとうございます。お忙しい中、貴重な投稿頂き誠にありがとうございました。

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean property but nothing to do in the area. Property lists that there is 'parking available' please note that this isn't on site - there are public parking sites in the area that you will be directed to (hard to find space unless you arrive earlier). There was one outlet to charge phones/etc.
Stayed 1 night in Nov 2019
Response from フロント on Dec 12, 2019
申し訳ありませんが日本語のみの対応になります。

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The air conditioner was too noisy and we woke up several times during the night because of it
Stayed 1 night in Nov 2019
Response from フロント on Dec 12, 2019
申し訳ありませんが日本語のみ対応になります。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from フロント on Dec 13, 2019
アパホテル〈佐賀駅前中央〉をご利用頂き誠にありがとうございます。今後もより良いホテルを目指いし精進して参ります。今後ともよろしくお願いいたします。

6/10 Okay

Hoi Lam Christina

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
It was so so
This APA property condition is rather old and the socket is not reasonable positioned. There is smell of old property. One of my friends room on the 9/F was renovated with better setting.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019
Response from フロント on Dec 13, 2019
アパホテル〈佐賀駅前中央〉をご利用頂き誠にありがとうございます。今後もより良いホテルを目指いし精進して参ります。今後ともよろしくお願いいたします。

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Breakfast buffet runs out quickly When asked about refills they said it's over/sold out 10 minutes later when I left I saw them refilling again. Poor restaurant service
Stayed 2 nights in Apr 2019
Response from フロント on Dec 15, 2019
日本語のみ対応になります。

4/10 Poor

Ibii, Fukuoka, Japan

Business traveller, Travelled with partner
Disliked: Cleanliness
Rooms need a bit more attention to detail on cleaning. Was stains on wall, air vent not clean, bathroom door mold and dirty as if was never cleaned. Overall dirty room.
Stayed 1 night in May 2019
Response from フロント on Dec 15, 2019
日本語のみ対応になります。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Heung Chun Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short walk on the main road, north of the station. Older facilities, eg a door key to enter your room rather than a card, but well kept! Room and bathroom were a little small but the price was right!
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I was able to see three different rooms during my stay b/c there were many of us. Facility-wise, one room was great (everything you'd want - space, modern shower facility, soft bed, warm), one was mediocre (shower facility was older), and one was quite terrible (really cold, hard bed) I don't know why they couldn't keep the quality of the rooms consistent within one hotel but I'd say stay at your own risk.
Stayed 1 night in Dec 2018

2/10 Terrible

Sze Wun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
The hote staff are not very welcoming.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Oct 2018

10/10 Excellent

Peggy, Hope Mills, NC USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always have a lovely stay here! Breakfast is great!
Stayed 4 nights in Aug 2018

8/10 Good

David

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

8/10 Good

Calvin, Hong Kong

Liked: Staff & service
Convenient location close to Saga JR station
Staff are quite friendly. Rooms are relatively new but bathroom has musty smell which is disappointing. Too dry in winter season due to heater but the hotel could not provide any humidifier for my three night stay. Location is fine, within 6-8 mins walk to Saga station. There’s a 24 hour mini store close by. Overall the hotel is good.
Stayed 1 night in Jan 2018

8/10 Good

Saga Station, Saga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location in Saga with Onsen nearby
Clean, quiet and very near to onsen, train station and supermarket. it's just 6-8 minutes walk to Saga train station so it's very easy to access. furthermore you can go to some supermarket (YouMe), drugs store, and two electrical shops easily. (walking around 20minutes, and only cost 800yen by taxi). And the onsen nearby also very nice! it's a must try!!
Stayed 1 night in Oct 2017

8/10 Good

Jane, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located hotel with all the basics.
The hotel is located close to JR Saga station. The room was a normal size by Japan standards (i.e. small) but was clean and has everything you need for a stay with discounted parking located nearby. Staff were also helpful. Would stay again.
Stayed 2 nights in Oct 2017
Response from Front Egami on Nov 6, 2017
Thank you for staying at APA Hotel<Sagaekimaechuo>. Thank you for your compliments about location and staff etc. Regarding air conditioning, we will work as a future improvement point. Thank you for writing reviews during your busy schedule. We are waiting for your stay. Thank you

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
What kind of cleaning do they have?
There was a cockroach in the room, not the type of cleanliness I have expected. In addition, the cleaner has been banging the door from 6am, it's really disturbing for guests. Only revisit due to the location.
Stayed 1 night in Oct 2017
Thank you very much for using APA Hotel <Saga station Chuo Central> this time. We are sorry for the cleaning trouble very much. I am terribly sorry. We will strive to improve our customer's opinions seriously and to improve. We are waiting for you to come again. Thank you. Front Egami

8/10 Good

Kwun Nam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night is long enough
So I came to saga for its reknown beef cuisine. But ended up staying here for transition. It's a good place to stay if you want to travel to Nagasaki but cannot take the long journey from HAKATA to Nagasaki. Maybe you can try out their beef cuisine during your stay too.
Stayed 1 night in Sep 2017

8/10 Good

Sungsoo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

Nan, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Friendly staffs, nice and clean room. Walking distance from Saga station. Mini mart nearby. Limited choice of breakfast.

8/10 Good

kk shawn, singapore

Liked: Cleanliness, staff & service, room comfort
Close to Saga station
Value for money. Near Saga station. For those who drive, Hotel car park is limited. But there are many others nearby.

8/10 Good

Yuk Nam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Location
Excellent location, very quiet and within 5 mins walk to Saga Station. Staff is friendly and helpful.

8/10 Good

William Goh, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
walking distance hotel
Reasonably ok.

6/10 Okay

Fu Chiu Andrew

A typical, small city hotel
The two of us was on a drive around tour in the Saga area. We stayed here for two nights. There is a small public car park just across the road, and as a hotel guest, you qualify for around Yen 500 to 600 (I don't remember precisely) for overnight parking. When we got there in the evening, it was full, so I had to park in another public carpark near JR Saga, which was around 500 meters away. It was not the end of the world, but just inconvenient. Also, the reception will give you a map which shows where the various carparks are, so no need to panic. The hotel was not new, but not antique either, and quite clean. Staff was very helpful. We had a Semi-Double Room which was small, but ok. Bed and shower were decent. Wifi worked well. Breakfast was basic. On one evening, we strolled to JR Saga which was a pleasant walk and found a fantastic yakitori restaurant just outside the North Exit of JR Saga. There is also a grilled beef restaurant above it. I think there are restaurants spread around both North and South Exits, so quite convenient even if you are not driving. Overall, value for money hotel and I would not mind staying here again, but given choice, I would probably try another one if I go to Saga again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Great hotel, good location.

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Andy, Omaha NE

Liked: Cleanliness
Disliked: Room comfort
NIce hotel Saga city
Typical small Japanese rooms with modular bath. The staff was very efficient and cleaned the rooms well each day. The front desk area was nice and the staff did a good job meeting my needs. Good parking just across from the hotel.

8/10 Good

Verified traveller

Liked: Cleanliness
Nice for short stay and travel with train
Hotel is ok for short stay and good for travel with train to Nagasaki, Fukuoka or in some of onsen nearby. Singel room is small with all what you need. Staff is friendly but don't speak english. Hard to find some travel info in hotel if you don't speak japanies.

6/10 Okay

SUNGMIN

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good location
and pretty good service for the price. Decent business hotel.

10/10 Excellent

HAK MAN, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A delight in Saga city
A new hotel which has taken all considerations to make guests comfortable. The sizes of the bed and bathtub might be the largest in the country.

10/10 Excellent

ALEXANDRE, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near JR Station, Comfortable Bed, Fast Wifi
Easy to find. We had great time at the hotel.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
cheap but will stay somewhere else
old and tired hotel, lobby looks nice but not the room on east wing. Very cold room with no heating and the desk lamp was flashing. Check in however is very efficient. around 5mins walk ther are some near the JR Saga station.

8/10 Good

Bancha, Bangkok

Liked: Cleanliness, staff & service, room comfort
Great hotek
Great services with free parking

6/10 Okay

SEE TING

Liked: Staff & service