[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Mansion Hotel with 3 restaurants, in the vicinity of Trappist Monastery ![Lobby](https://images.trvl-media.com/lodging/4000000/3160000/3157700/3157685/47761f9a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Premier](https://images.trvl-media.com/lodging/4000000/3160000/3157700/3157685/972e22b3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room](https://images.trvl-media.com/lodging/4000000/3160000/3157700/3157685/07368162.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/4000000/3160000/3157700/3157685/d028d645.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/4000000/3160000/3157700/3157685/046a1e94.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Mansion captures the lively essence of Iloilo City Proper. Guests can dine at any of the three restaurants on the property or enjoy beverages at the poolside bar. The outdoor pool and coffee shop/cafe provide perfect spots for relaxation throughout the day. 6.2 ## Popular amenities - Pool - Room service - Bar - Parking included - Breakfast available - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct. 17 - Oct. 18](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=3157685&PinnedHotelID=3157685&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=3157685&PinnedHotelID=3157685&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 18 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=3157685&PinnedHotelID=3157685&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=3157685&PinnedHotelID=3157685&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=3157685&PinnedHotelID=3157685&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=3157685&PinnedHotelID=3157685&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=3157685&PinnedHotelID=3157685&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=3157685&PinnedHotelID=3157685&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Deluxe Room](https://images.trvl-media.com/lodging/4000000/3160000/3157700/3157685/1a784764.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Balcony Air conditioning Refrigerator TV Blackout drapes/curtains Private bathroom Hair dryer Minibar - 431 sq ft - Sleeps 2 - 1 Double Bed and 1 Twin Bed ![Junior Suite](https://images.trvl-media.com/lodging/4000000/3160000/3157700/3157685/35e28c7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Balcony Air conditioning Refrigerator TV Blackout drapes/curtains Private bathroom Hair dryer Separate bathtub and shower - 983 sq ft - Sleeps 2 - 1 King Bed ![Minibar, blackout drapes, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/4000000/3160000/3157700/3157685/f9f9094a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Premier ### Highlights Balcony Air conditioning Refrigerator TV Blackout drapes/curtains Private bathroom Hair dryer Minibar - Sleeps 2 - 1 Double Bed and 1 Twin Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FIloilo-Hotels-The-Mansion.h3157685.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FIloilo-Hotels-The-Mansion.h3157685.Hotel-Information) ## About the area Iloilo City Proper, a neighborhood in Iloilo, is home to The Mansion. Trappist Monastery is another place to visit that comes recommended. [Visit our Iloilo travel guide](https://www.expedia.ca/Iloilo.dx1588) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C10.69983%2C122.55685&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=fUnNjFLRZqqQJhQaiS0UmhSV1Ag=) 101 General Luna Street, Iloilo, Iloilo, 5000 ### What's nearby - Iloilo Esplanade - 5 min walk - 0.5 km - Medicus Medical Center - 10 min walk - 0.9 km - SM City Iloilo - 2 min drive - 2.2 km - Iloilo Convention Center - 4 min drive - 2.9 km - Jaro Cathedral - 4 min drive - 3.7 km ### Getting around - Iloilo (ILO-Iloilo Intl.) - 34 min drive ### Restaurants - ‪Namie Japanese Restaurant - ‬9 min walk - ‪Waterfront - ‬9 min walk - ‪Barrio Inasal - ‬6 min walk - ‪Luna's Arroz Caldo - ‬5 min walk - ‪Jollibee - ‬5 min walk ## About this property ### The Mansion Hotel near SM City Iloilo Consider a stay at The Mansion and take advantage of an airport shuttle, a poolside bar, and a coffee shop/cafe. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi is available to all guests, along with a hair salon and laundry facilities. You'll also find perks like: - An outdoor pool - Free self parking - Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and 1 meeting room - ATM/banking services, free newspapers, and an elevator Room features All 187 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and minibars. Extra conveniences in all rooms include: - Bathrooms with free toiletries and hair dryers - TVs with cable channels - Balconies, refrigerators, and daily housekeeping ## Similar properties ![Studio Suite](https://images.trvl-media.com/lodging/115000000/114760000/114756100/114756013/67ac993a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ferrymar Hotel Iloilo Iloilo City Proper - Pet-friendly - Parking included - Free WiFi - Restaurant 6.0 1 review CA $36 CA $45 total includes taxes & fees Nov 17 - Nov 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=114756013&PinnedHotelID=114756013&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; local and international cuisine ](https://images.trvl-media.com/lodging/28000000/27540000/27536400/27536304/6a357a4a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### J7 Hotel Iloilo Iloilo - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 95 reviews CA $56 CA $64 total includes taxes & fees Oct 18 - 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Oct 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=115768592&PinnedHotelID=115768592&HadPinnedHotel=true®ionId=-1&adults=2) ![Dining](https://images.trvl-media.com/lodging/112000000/111190000/111185300/111185283/61f5bbd6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Marta Hotel Molo - Pool - Breakfast included - Spa - Kids pool CA $79 CA $88 total includes taxes & fees Nov 17 - Nov 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=111185283&PinnedHotelID=111185283&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/109000000/108320000/108311400/108311381/fa267379.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Urban Glamp Resort Iloilo Oton - Pool - Spa - Parking included - Free WiFi CA $70 CA $86 total includes taxes & fees Oct 18 - Oct 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=108311381&PinnedHotelID=108311381&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/46000000/45190000/45180600/45180509/d704b172.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Citadines Amigo Iloilo Iloilo City Proper - Pet-friendly - Free WiFi - Air conditioning - Gym 7.0 Good 7 reviews CA $70 CA $131 total includes taxes & fees Oct 18 - Oct 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=45180509&PinnedHotelID=45180509&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge - Free self parking on site - Limited onsite parking - Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available 6:30 AM to 10:00 AM for a fee: PHP 399 per person - 3 restaurants - A bar/lounge - A coffee shop/cafe - A poolside bar ### Restaurants on site - freddie's kitchen + bar - The Dining Room - The Pool Club ### Things to do - Outdoor pool ### Family friendly - In-room refrigerator - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Hair salon - Laundry facilities ### Guest services - Housekeeping (daily) - Porter/bellhop ### Business services - Conference center - Meeting room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Handrails in stairways - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 5 floors - Banquet hall - Built in 1972 - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Free bottled water - Limited room service - Minibar - Refrigerator ### More - Air conditioning - Phone ## Policies ### Check-in Check-in time starts at 2:00 PM Early check-in subject to availability An early check-in fee will be charged Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for PHP 1200.00 Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: PHP 1000.00 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately PHP 399 per person - Airport shuttle fee: PHP 1000 per vehicle (one-way) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway beds are available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Pool access available from 6:00 AM to 8 PM No pets and no service animals are allowed at this property ### Property is also known as Sarabia Hotel Sarabia Manor Mansion Hotel Iloilo Sarabia Manor Hotel Iloilo Sarabia Manor Iloilo Sarabia Manor Iloilo City Sarabia Manor Hotel Iloilo City The Mansion Hotel The Mansion Iloilo The Mansion Hotel Iloilo ## Frequently asked questions ### Does The Mansion have a pool? > Yes, this property has an outdoor pool. Pool access is from 6:00 AM–8 PM. ### Is The Mansion pet-friendly? > No, pets are not allowed at this property. ### How much is parking at The Mansion? > Self parking is free at this property. ### What time is check-in at The Mansion? > Check-in begins at 2:00 PM. A fee applies for early check-in (subject to availability). ### What time is check-out at The Mansion? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Does The Mansion provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of PHP 1000 per vehicle applies. ### Where is The Mansion located? > Located in Iloilo City Proper, this hotel is 11.3 mi (18.1 km) from Trappist Monastery. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Mansion Reviews 6.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.2 Cleanliness ### 7.6 Location ### 7.4 Staff & service ### 5.4 Property conditions & facilities 10 - Excellent 3 8 - Good 14 6 - Okay 14 4 - Poor 10 2 - Terrible 4 ### 2/10 Terrible #### Don Aug 8, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The Bed Was Good But Everything Else..... The hotel is very old and run down. The check in process is over 10 minutes. The room itself was large enough but face out to a wall, no view at all even though it was advertised as having a view and a balcony. It had neither. The room has carpet which is filthy and caused me to cough incessantly and eventually get bronchitis. Above every bed is a Christian cross with jesus nailed to it. The wifi simply does not work and no amount of complaining will get it fixed. The breakfast is pretty disgusting, its precooked cold eggs We were sitting enjoying a bento box from the japanese restaurant, which was passable. Some homeless guy can to our table and mumbled at us and just stared. The staff did nothing and I had to yell at them to get rid of this creep. They, for reasons only a Filipino could come up with thought this guy was our friend. He eventually wandered off and I asked the staff why didnt they summon the 2 security guards who were lounging around outside. It took soem time for that concept to dawn on them. No doubt it was the security guys who opened the door for this very obviously homeless person. Made me concerned for security at night in the hotel. Anyway, if you would love a frustrating annoying hotel stay then sure go right ahead and book this place... ![](https://a.travel-assets.com/ugc/hotel-reviews/s457-p63dd0ca0-5d40-11e6-bc5b-9a6e387e1139-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Don ### 8/10 Good #### Verified traveller Jun 6, 2019 ##### Verified traveller Stayed 2 nights in Jun 2019 ### 6/10 Okay #### Joe, Charlotte,NC Apr 6, 2019 I booked this for my mom who stayed in iloilo according to her the room is clean, food is great and comfort wise is ok but i notice every time i am trying to contact my mom the Wifi connection is very poor i guess if you only wanted to stay and not connect with your friends and family this place is commendable. ##### Joe Stayed 1 night in Mar 2019 ### 8/10 Good #### Verified traveller Apr 3, 2019 Liked: Cleanliness, staff & service, property conditions & facilities Keine Raucher Ecke für die Gäste, Schwimmbad schleckte Ausstattung, Service und freundlicheit sehr gut ##### Verified traveller Stayed 12 nights in Mar 2019 ### 6/10 Okay #### Verified traveller Mar 31, 2019 Liked: Staff & service Problem with the room was sink was clogged. We had an issue with our belongings taken out of the room, followed it up the next day since no one called to follow up and was returned on check out. Staff stated it was just in the room but looked everywhere the night before and did not find it. But good news the staff found the missing item. 😶 ##### Verified traveller Stayed 1 night in Mar 2019 ### 8/10 Good #### Romina Aug 31, 2018 The newly renovated rooms were amazing. The space was big, new bathroom, very clean. ##### Romina Stayed 1 night in Aug 2018 ### 4/10 Poor #### Avis, Hong Kong Jun 16, 2018 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Shows its age - has quite a musty smell to it. Even the newly renovated rooms have bad carpeting and the toilets/drainage is woeful, with one of our rooms having sewage exit through it. Only one elevator operational out of two. Surprised that everything was at a cost - extra disposable slipper? Extra blanket? Nope. And reception hangs up on you for asking these. These are amenities that most good hotels will happily provide at no cost. The only redeeming thing I can think of is that breakfast was good. ##### Avis Stayed 3 nights in Jun 2018 ### 6/10 Okay #### Verified traveller Jun 8, 2018 Disliked: Cleanliness, property conditions & facilities, room comfort not very good. ##### Verified traveller Stayed 1 night in Jan 2017 ### 8/10 Good #### Verified traveller Mar 5, 2018 Liked: Staff & service Friendly staff. They are perfect. Noisy aircon. Room is ok but a little degraded. ![](https://a.travel-assets.com/ugc/hotel-reviews/s1126-pc2029b70-20cf-11e8-8364-4e5751ef2f19-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s1351-pc25f3a60-20cf-11e8-9b80-6a03179474b2-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s1659-p4436ab40-20d0-11e8-8364-4e5751ef2f19-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s890-p454fe370-20d0-11e8-8364-4e5751ef2f19-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 4 nights in Feb 2018 ### 6/10 Okay #### Eva Lynn Feb 10, 2018 Overall it was ok, the only thing was when we requested for the towels, they charged us for the extra when there are only 2 pcs of towels in the room. I do not thing hotels should asked for that, it should be included already. ##### Eva Lynn Stayed 4 nights in Jan 2018 ### 6/10 Okay #### Verified traveller Sep 26, 2017 Disliked: Staff & service ##### Verified traveller Stayed 1 night in Sep 2017 ### 4/10 Poor #### Susan Sep 21, 2017 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### Manor to Mansion Having lived in Iloilo for years, I love the history of this hotel but sadly, the rooms have become so run down that I would not consider staying there again until they have modernised it. I'm sad to see the Sarabia name go. The staff was very friendly and the buffet breakfast was excellent although it could do with a bit more variety of fruit. ##### Susan Stayed 7 nights in Sep 2017 ### 10/10 Excellent #### Genevive Jul 31, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay, great staff. We had a pleasant experience from checking-in to checking out. The front desk staff, the bellman, security guards to the room service staff were all pleasant. There was a problem with their cable box and the room phone but they were promptly fixed. ##### Genevive Stayed 1 night in Jul 2017 ### 10/10 Excellent #### Mabel, Sydney Jul 22, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### NIce hotel with lovely staff We had a lovely stay and everyone was very lovely and helpful. ##### Mabel Stayed 7 nights in Jul 2017 ### 4/10 Poor #### Lawrence, Tokyo Japan Jul 2, 2017 Liked: Staff & service Disliked: Property conditions & facilities #### Well known old hotel This hotel is operating long time and well known to the local people, services are ok, but the room facilities like windows, faucets in the bathroom are not in good condition. ##### Lawrence Stayed 1 night in Jun 2017 ### 6/10 Okay #### Verified traveller Jun 5, 2017 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities staff very nice, hotel lobby nice, but room needs renovation. Bathroom old. shower leaks, shower head won't stay in place, towels smelly ##### Verified traveller Stayed 3 nights in May 2017 ### 10/10 Excellent #### margie, california Apr 1, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel close to downtown area Food and their breakfast buffet is good. Hotel staff was helpful and corteous ##### margie ### 6/10 Okay #### Jean, Hong Kong Feb 21, 2017 Disliked: Property conditions & facilities #### Lack booking information No doubt hotel is good. Are you guys kidding toiletries and amenities are not included in booking. Even a non star hotel and lodge provide these items for free nowdays. When we ask at reception they told us it's not included in our booking. Wow ! keep it up. Very much upset ##### Jean ### 6/10 Okay #### Al, Manila Feb 20, 2017 Liked: Cleanliness, property conditions & facilities, room comfort #### just ok First, is the flexibility of service or request. Example, they are very strict in not allowing early check-in and in case, there is available room, there will be extra charge for it. Food receipt can't also be charged to hotel accommodation. Second,there should be a free shuttle to and fro the airport. Other than these, welcome staff are quick to assist. ##### Al ### 8/10 Good #### stevie, G Feb 5, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Balikbayan Staff are nice and helpful. The bathroom need to be renovated. The room are nice clean and comfortable. Breakfast buffett is good. In between sm 1mile and robinsons mall .4 mile to walk15 minutes. ##### stevie ### 2/10 Terrible #### Henrik, Manila Jan 9, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not a place to visit Extremely badly managed hotel. Staff seem to be instructed by management to control rather than serve the guests. Hospitality is catastrophic. Maintenance of facilities is terrible. I'm a very frequent traveler and this is definitely a candidate for my worst experience. ##### Henrik ### 4/10 Poor #### Verified traveller Dec 31, 2016 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Hotel was dated. Management needs to update hotel. Pool required refinishing and the water was cloudy ##### Verified traveller ### 8/10 Good #### Prapa Dec 23, 2016 Liked: Staff & service, property conditions & facilities ##### Prapa ### 2/10 Terrible #### Verified traveller Dec 7, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Dont book here Booked in a junior suite and all the stuffs from pillows to covers to blankets were all old. Not a really nice place to stay. We waited for 20mins to be sent to our room even though we already have our confirmed booking as the some of their colleagues changed the password of the computer and they can't open it. Rooms were not properly cleaned, the used toothbrush of the previous customer was still there and bathrobe has a lipstick. ##### Verified traveller ### 8/10 Good #### john Nov 30, 2016 Liked: Cleanliness, staff & service, room comfort #### american stockbroker in iliolo i have read reviews of all the hotels in iliolo and i can set them all straight this hotel is old yes...has old world charm...i liked that....needs updating but still good the pool is huge, heated and easily accessible and open many hours the water is hot in bathroom ...not always the case in all hotels they serve a good free breakfast every day.... their service is top notch...they try to make you happy wi fi service is bad....this is like many hotels free bottled water is important for americans elevator is very fast and their are camera in the hallways stores are nearby for shopping ..you are on a main strip...important for traveling and getting a cap 3 restaurants on premises for eating ....they are decent but i am spoiled with american food there is no casino...do not believe the ads there is a work out room and a large one up the block always someone at the front desk room have working air condition.....not always the case in other hotels room maids are hard workers and punctual you are very safe and feel that way the prices are reasonable and good deals can be found on the internet large sm city mall about 5 minute cab ride refrigerator in room....this is a necessity coffee tea maker also included....very important slippers and robes daily....very nice flat screen tv with some cable and two hbo stations.... i recommend the suites even the junior suite over any room they speak english plenty of staff and all very nice karaoke bar up the street ##### john ## Expedia's Latest Trends ### Hotels > [DoubleTree by Hilton Ottawa Downtown](https://www.expedia.ca/Ottawa-Hotels-Novotel-Ottawa-City-Centre.h15653.Hotel-Information) > > [All Inclusive Resorts and Hotels near Isla Holbox](https://www.expedia.ca/Isla-Holbox-Hotels-All-Inclusive-Hotel.0-0-d6046459-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Hotels in Edinburgh](https://www.expedia.ca/Edinburgh-Hotels.d6069845.Travel-Guide-Hotels) > > [B&B District of North Vancouver](https://www.expedia.ca/District-Of-North-Vancouver-Bed-And-Breakfast.d553248630499367335-aaBedAndBreakfast.Travel-Guide-Accommodation) > > [Allegro Playacar - 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