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Reviews of Shellharbour Resort

3.5 out of 5
Shellharbour Resort
400 Shellharbour Road, Shellharbour, NSW

Reviews

7.6

Good

Rating 10 - Excellent. 82 out of 331 reviews" "
Rating 8 - Good. 125 out of 331 reviews" "
Rating 6 - Okay. 88 out of 331 reviews" "
Rating 4 - Poor. 29 out of 331 reviews" "
Rating 2 - Terrible. 7 out of 331 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

loretta

Liked: Cleanliness, staff & service, property conditions & facilities
WE REALLY ENJOYED OUR STAY. KEEP UP YOUR HIGH STANDARDS. SEE YOU AGAIN SOON.
Stayed 2 nights in Apr 2024

6/10 Okay

Rod

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Nigel

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice motel. Good evening meals which are good value for money. Pool nice and staff very helpful. Room very comfortable with sofa and free movie channels.
Stayed 3 nights in Mar 2024

8/10 Good

Amelia

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

Rafael

Stayed 2 nights in Feb 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, and functional.
Stayed 1 night in Feb 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Jason

Stayed 1 night in Dec 2023

10/10 Excellent

Leigh

Liked: Amenities
Stayed 1 night in Dec 2023

6/10 Okay

Marcela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property and very friendly staff. Terrible sleep as walls are paper thin and every conversation is heard. Suggest you request a room upstairs might help?
Stayed 2 nights in Dec 2023

10/10 Excellent

ryan

Stayed 1 night in Dec 2023

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly well presented staff. Convenient location
Stayed 1 night in Nov 2023

6/10 Okay

Beverley

Liked: Cleanliness
Very noisy location
Stayed 1 night in Oct 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for money, is an older motel, but very clean, comfortable bed and helpful staff.
Stayed 2 nights in Oct 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Road noise was a significant contributor to my disatisfaction with chosing this stay - price compared to other hotels
Stayed 1 night in Oct 2023

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Annette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room was big and had a table and chairs.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2023

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice an comfortable
Stayed 1 night in Sep 2023

8/10 Good

Emily

Liked: Cleanliness, staff & service
You get exactly what you pay for. Perfect for a last minute weekend away
Stayed 1 night in Sep 2023

4/10 Poor

Tamara

Stayed 1 night in Sep 2023

6/10 Okay

Yee Mai Kitty

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
An Average Choice
Make sure you search the name of this resort on Google Map ... becoz the GPS will guide you to the wrong place if you search by it's address. The Front Desk is not very helpful when I called her for direction after I was lost. It's restaurant is closed for renovation & this resort is sitting on nowhere near anything within walking distance. Again the Front Desk is not very helpful making recommendation re where to eat. It's swimming pool is located between the highway & the resort ... which is an odd place to be becoz it is not quiet neither private. Quite discouraging. The room is good sized & clean nonetheless "not new". Got more TV channels than the usual which is nice. They always left the window towards the highway opened. So if you're bother by the noise, go check your windows & close them. If you prefer fresh air than A/C you can keep the bathroom's window open instead. Works well for me. There's no extra blanket in the room. So if you're feeling cold, the only thing that could save you is the A/C. Whether I would stay here again next time I'm in town ? ... may be. After all it is NOT the best nor the worst place I've been to at similar price range in the neighborhood.
Stayed 1 night in Sep 2023

10/10 Excellent

Charlotte

Stayed 1 night in Sep 2023

2/10 Terrible

Mitch

Stayed 1 night in Aug 2023

6/10 Okay

Patricia

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

cassie

Liked: Amenities
Very comfortable and clean with polite friendly helpful staff
Stayed 1 night in Aug 2023

10/10 Excellent

Mateo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like where it was located and mostly the swimming pool.
Stayed 1 night in Aug 2023

6/10 Okay

santosh

Stayed 1 night in Jul 2023

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable place to stay if you're travelling for business. Warm, friendly staff.
Stayed 1 night in Jun 2023

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jul 2023

4/10 Poor

Terrence

Travelled with partner
Not exactly a resort! Informed at check in the restaurant was not operating yet it was well promoted on the website. Bathroom tap leaked all day and night. Won't be back!
Stayed 2 nights in Jun 2023

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here a dozen times amd I am never disappointed
Stayed 2 nights in May 2023

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2023

6/10 Okay

Joan

Travelled with partner
Liked: Cleanliness, staff & service
We were disappointed that only room service for restaurant as that was one of the reasons for our booking The room very clean but needs an update! Can’t remember last time I had a hotel room with blankets on bed was as mentioned very clean
Stayed 1 night in Jun 2023

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean ! Great. But the address given was incomplete, corner of Shellharbour Road (without any cross street) is NOT a complete address. A complete address includes a cross street or at least a street number.
Stayed 1 night in Jun 2023

8/10 Good

Garth

Stayed 1 night in Jun 2023

8/10 Good

Donna

Liked: Cleanliness
Stayed 1 night in May 2023

10/10 Excellent

Janine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed, room a bit dated but very clean
Stayed 1 night in May 2023

8/10 Good

kelly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 1 night in May 2023

8/10 Good

David

Liked: Staff & service
Short 10 minute walk to shell harbour workers club, quiet stay
Stayed 1 night in Apr 2023

8/10 Good

Tom

Liked: Amenities, property conditions & facilities
Clean and tidy and easy walk to Shellharbour village
Stayed 1 night in Apr 2023

4/10 Poor

Nalan

Travelled with partner
Disliked: Amenities, property conditions & facilities
The shower and toilet needs a Reno. The bed was not comfy and moved from the bed head. Pillows and bed sheets Need renewing. The carpet smelly and old.
Stayed 1 night in Apr 2023

8/10 Good

Thelma

Liked: Cleanliness, staff & service
Was okay for what we needed at short notice, not quite ‘resort’ worthy. Having dispensers for shampoo and soap etc was a great idea, but need to ensure they are filled appropriately before guests arrive.
Stayed 3 nights in Mar 2023

8/10 Good

Pierluigi

Liked: Cleanliness
Pleasant area location
Stayed 3 nights in Mar 2023

8/10 Good

Richard

Liked: Staff & service, property conditions & facilities
Comfortable, quiet environment A bit far from the town or village -needed to drive
Stayed 2 nights in Mar 2023

8/10 Good

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and good value price.
Stayed 3 nights in Mar 2023

10/10 Excellent

Aaron, Maroochydore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing about this place was the attentive staff. We had a few very small room issues (non-working lights) but the staff sorted them out straight away and nothing was too much trouble for them.
Stayed 1 night in Mar 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older hotel but exactly what we needed
Older motel but it was exactly what we needed. Clean close to beach and a private pool . Good water pressure in the shower.
Stayed 2 nights in Feb 2023

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service
Basic old style motel. Fine for short stay
Stayed 1 night in Feb 2023

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Staff where amazing, nothing was too much trouble. Room was clean but shower had black mould on floor between tiles.
Stayed 14 nights in Jan 2023