Title: Hotel Mercedes - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=500204&destination=Ilhabela%2C+S%C3%A3o+Paulo+State%2C+Brazil&selected=8151382&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Mercedes Travelers relax on sun-kissed beaches or beside three sparkling pools at Hotel Mercedes, with refreshing cocktails always within reach from nearby bars ## Photo gallery for Hotel Mercedes ![Exterior - Hotel Mercedes (Ilhabela)](https://images.trvl-media.com/lodging/9000000/8160000/8151400/8151382/9523027f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/47566f90-80c4-4b1b-9c17-c66378d3a3a6-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Exterior - Hotel Mercedes (Ilhabela)](https://images.trvl-media.com/lodging/9000000/8160000/8151400/8151382/811f2769.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Hotel Mercedes (Ilhabela)](https://images.trvl-media.com/lodging/9000000/8160000/8151400/8151382/5693b977.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite Vip - Hotel Mercedes (Ilhabela)](https://images.trvl-media.com/lodging/9000000/8160000/8151400/8151382/d68ddf0b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Mercedes offers a beachfront escape with sun loungers on the sand. Guests enjoy a relaxing atmosphere, three outdoor pools, and spa treatments like deep-tissue massage and aromatherapy. Enjoy free in-room WiFi and drinks from beach or poolside bars. ## Reviews 8.8 Excellent ## Popular amenities - Pool - Breakfast included - Spa - Parking included - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Mar. 22 - Mar. 23](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=8151382&PinnedHotelID=8151382&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=8151382&PinnedHotelID=8151382&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 23 - Mar. 24](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=8151382&PinnedHotelID=8151382&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=8151382&PinnedHotelID=8151382&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 27 - Mar. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=8151382&PinnedHotelID=8151382&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=8151382&PinnedHotelID=8151382&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr. 3 - Apr. 5](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=8151382&PinnedHotelID=8151382&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=8151382&PinnedHotelID=8151382&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 1 bed 2 beds Showing 12 of 12 rooms ### View all photos for Suite Garden ![Suite Garden](https://images.trvl-media.com/lodging/9000000/8160000/8151400/8151382/2db4f7f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Garden 8.0 Very good 3 reviews - Garden view - 344 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 2 Twin Beds ### View all photos for Suite Vip ![Suite Vip](https://images.trvl-media.com/lodging/9000000/8160000/8151400/8151382/abe29129.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Vip - Partial ocean view - 452 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite Standard ![Minibar, in-room safe, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/9000000/8160000/8151400/8151382/62b7c438.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Standard 8.0 Very good 6 reviews - Garden view - 301 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Twin Bed ### View all photos for Suite Ocean ![Suite Ocean](https://images.trvl-media.com/lodging/9000000/8160000/8151400/8151382/41d6e63c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Ocean 9.6 Exceptional 4 reviews - Ocean view - 301 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Suite Master ![Suite Master ](https://images.trvl-media.com/lodging/9000000/8160000/8151400/8151382/868d1d16.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Master 10.0 Exceptional 1 review - Garden view - 430 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite Master Duplex ![Suite Master Duplex ](https://images.trvl-media.com/lodging/9000000/8160000/8151400/8151382/3836cdd3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Master Duplex - Garden view - 1076 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 2 Twin Beds ### View all photos for Suite Duplex Village ![Suite Duplex Village](https://images.trvl-media.com/lodging/9000000/8160000/8151400/8151382/ecd06bc6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Duplex Village 8.0 Very good 1 review - 646 sq ft - 2 bedrooms - Sleeps 4 - 1 Queen Bed and 2 Twin Beds ### View all photos for Suite Deluxe ![Suite Deluxe](https://images.trvl-media.com/lodging/9000000/8160000/8151400/8151382/542863de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Deluxe 10.0 Exceptional 1 review - Garden view - 344 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite Village ![Suite Village](https://images.trvl-media.com/lodging/9000000/8160000/8151400/8151382/w5466h3648x0y0-3b9ce30f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Village 8.0 Very good 1 review - Garden view - 323 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite Standard Premium ![Suite Standard Premium](https://images.trvl-media.com/lodging/9000000/8160000/8151400/8151382/585d5d8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Standard Premium 9.4 Exceptional 3 reviews - Garden view - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Suite Duplex ![Suite Duplex](https://images.trvl-media.com/lodging/9000000/8160000/8151400/8151382/b0450c31.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Duplex - 538 sq ft - 2 bedrooms - Sleeps 4 - 1 Queen Bed and 2 Twin Beds ### View all photos for Suite Village Junior ![Suite Village Junior](https://images.trvl-media.com/lodging/9000000/8160000/8151400/8151382/4b552281.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Village Junior - 301 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Twin Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FIlhabela-Hotels-Hotel-Mercedes.h8151382.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FIlhabela-Hotels-Hotel-Mercedes.h8151382.Hotel-Information) ## About the area Located on the beach, Hotel Mercedes is in Praia Mercedes, a neighborhood in Ilhabela. Nautical Museum of Ilhabela and Sacred Art Museum are cultural highlights, and some of the area's attractions include Narwhal Ilhabela and Cabras Island. Spend some time exploring the area's activities, including whale-watching. [Visit our Ilhabela travel guide](https://www.expedia.ca/Ilhabela.dx500204) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-23.75927%2C-45.35071&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=XLOx7xk6j9eaIBY0_Qg6rl7s8MM=) Avenida Leonardo Reale, 2220, Ilhabela, SP, 11630-000 ### What's nearby - Viana Beach 2 min walk \- 0.2 km - Siriuba Beach 3 min walk \- 0.3 km - Sino Beach 13 min walk \- 1.1 km - Praia do Sino 17 min walk \- 1.5 km - Pedra do Sino 3 min drive \- 2.1 km ### Restaurants - Restaurante Cheiro Verde 3 min drive - Ilha Do Camarão 3 min drive - Manjericão 3 min drive - Free Port Café 3 min drive - Pizzaria Mozarello 3 min drive ## About this property ### Hotel Mercedes Hotel located in Praia Mercedes A free breakfast buffet, a beach bar, and a poolside bar are just a few of the amenities provided at Hotel Mercedes. With amenities like a beachfront location and sun loungers, this hotel is the perfect place to soak up the sun. Treat yourself to a facial, a massage, or a body treatment at Eme Spa, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a garden. You'll also enjoy the following perks during your stay: - 3 outdoor pools along with sun loungers and pool umbrellas - Free valet parking - Outdoor furniture, a billiards/pool table, and beach umbrellas - Beach towels, 1 meeting room, and wedding services Room features All 54 rooms include comforts such as air conditioning, as well as perks like late night room service and free WiFi. Other amenities include: - 52-inch Smart TVs with cable channels - Wardrobes/closets and housekeeping ## Similar properties ![2 outdoor pools](https://images.trvl-media.com/lodging/21000000/20960000/20950200/20950173/746ac072.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Real Villa Bella Santa Tereza - Pool - Breakfast included - Pet friendly - Parking included 9.6 Exceptional 446 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=20950173&PinnedHotelID=20950173&HadPinnedHotel=true®ionId=-1&adults=2) ![VIP | View from room](https://images.trvl-media.com/lodging/7000000/6310000/6308400/6308342/396a2bd6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ilhabela Vila - Pool - Breakfast included - Kids pool - Parking included 8.2 Very good 378 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=6308342&PinnedHotelID=6308342&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4060000/4053100/4053064/8aca1786.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DPNY Beach Hotel & SPA Ilhabela Curral - 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Parking included 9.8 Exceptional 41 reviews CA $97 CA $109 total includes taxes & fees Mar 24 - Mar 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=103535288&PinnedHotelID=103535288&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=8151382&PinnedHotelID=8151382&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=8151382,20950173,6308342,4053064,14822828) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free uncovered valet parking on site ### Food and drink - Free buffet breakfast available daily 8:00 AM to 10:30 AM - A bar/lounge - A beach bar - A poolside bar - A restaurant ### Things to do - 24-hour gym - 3 outdoor pools - Arcade/game room - Billiards/pool table - Full-service spa ### Family friendly - 3 outdoor pools - Arcade/game room - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (on request) - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - Meeting room ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - In a nature reserve - On the beach - Outdoor furniture - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Aromatherapy - Deep-tissue massages - Facials - Hot tub - Hydrotherapy - Spa open daily ### Accessibility - No elevator ### More - Banquet hall - Mediterranean architecture - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Hair dryer - Towels provided ### Entertainment - 52-inch smart TV with cable channels ### Food and drink - Late-night room service - Minibar ### More - Access via exterior corridors - Air conditioning - Safe ## Policies ### Check-in Check-in time starts at 3:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Housekeeping is available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher ### We should mention This property does not have elevators Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. ### Property is also known as Hotel Mercedes Hotel Mercedes Ilhabela Mercedes Ilhabela Hotel Mercedes Ilhabela, Brazil Hotel Mercedes Hotel Hotel Mercedes Ilhabela Hotel Mercedes Hotel Ilhabela ## Frequently asked questions ### Does Hotel Mercedes have a pool? ### How much does it cost to stay at Hotel Mercedes? ### Is Hotel Mercedes pet-friendly? ### How much is parking? ### What time is check-in at Hotel Mercedes? ### What time is check-out at Hotel Mercedes? ### Where is Hotel Mercedes located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Mercedes Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.8 Location ### 9.0 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 140 8 - Good 81 6 - Okay 21 4 - Poor 10 2 - Terrible 3 ## Reviews Verified ### 10/10 Excellent #### Leticia Dec 2, 2025 Liked: Cleanliness, staff & service, amenities Great location. Quality food and drinks. Excellent staff. ##### Leticia Stayed 4 nights in Nov 2025 Verified ### 8/10 Good #### Lisa Mar 2, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The pools fed by the waterfall made Hotel Mercedes stand out from anywhere else. Be aware that bad weather can effect the use. There was torrential rains while we were there, the pools had to be emptied and cleaned, but the couple days being able to use it were worth it. There is some snorkeling under and beside the dock. Visibility is poor. Don't make snorkeling the reason you come. Staff was very pleasant , especially the front desk. ![Pools fed by the waterfall](https://a.travel-assets.com/ugc/hotel-reviews/83e53f41-b673-4d22-b0e0-c5221bb16b5c-1772448443266.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lisa Stayed 4 nights in Feb 2026 Verified ### 10/10 Excellent #### Armando Jan 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic The hotel is fantastic, better than expected. The area, the people and the hotel itself were awesome. The hotel has a restaurant and a private beach. The food was fantastic and the beach is clean and well taken care of. I recommend this hotel to everyone wants a get away from life stress. ![](https://a.travel-assets.com/ugc/hotel-reviews/588FD94FBDC3E7F89E73F2BBAC6699CE31DC47E71737223417327.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/73EB3BB3D7630E810CC774F9DC3798A009A889AE1737223450094.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Armando Stayed 4 nights in Jan 2025 Verified ### 8/10 Good #### Hunter Sep 21, 2025 Liked: Staff & service, amenities It was a nice stay ##### Hunter Stayed 6 nights in Sep 2025 Verified ### 10/10 Excellent #### William Sep 10, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities One of the best hotels on Ilhabela. I highly recommend this place ##### William Stayed 1 night in Sep 2023 Verified ### 10/10 Excellent #### Larisa Apr 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My husband and I enjoyed our stay in this beautiful hotel walking distance to Sino beach. ##### Larisa Stayed 4 nights in Apr 2024 Verified ### 10/10 Excellent #### Carlos Kazuo Aug 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was perfect. The hotel is beatiful, has a beach just in front. When I get they I realized my tire was flat. The guys from the hotel took my car to fix it while I was out in a boat trip, they were simply amazing. Very good breakfast. Their restaurant water front is also very good. Prices are not cheap but it worth it. ##### Carlos Kazuo Stayed 2 nights in Jul 2025 Verified ### 8/10 Good #### Mario Eugenio Jun 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Mario Eugenio Stayed 3 nights in Jun 2025 Verified ### 8/10 Good #### Solange Dec 4, 2025 Liked: Cleanliness, staff & service O hotel é bem antigo, mas muito bom em infraestrutura, principalmente o deck externo. Porém deveriam rever o enxoval, toalhas pequenas, lençóis e camas desconfortáveis. O atendimento da equipe é maravilhoso e tb muito limpo. Gostamos muito. ![](https://a.travel-assets.com/ugc/hotel-reviews/faf1b9c1-0e86-4d96-8b34-ca0f568ba5d2-1764870191556.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c6666076-a87c-44a8-b337-9840027c80a4-1764870200851.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a323515f-3f78-4935-9fb4-2392b076a21a-1764870201893.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5262960d-47e8-4522-ac6a-2572d01bd6eb-1764870204887.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Solange Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Daniel Dec 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muito boa! ##### Daniel Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Luiz Ricardo Nov 30, 2025 Liked: Cleanliness, staff & service, amenities Acomodação excelente, serviço bom, café bom, boa localização ##### Luiz Ricardo Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Karin Nov 25, 2025 Liked: Cleanliness, staff & service, amenities Equipe ##### Karin Stayed 4 nights in Nov 2025 Verified ### 10/10 Excellent #### Marco Oct 30, 2025 Liked: Cleanliness, staff & service, amenities Quarto bom ![](https://a.travel-assets.com/ugc/hotel-reviews/e5a7651a-2beb-47bd-8e38-2af08ea5686c-1761820352372.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Marco Stayed 2 nights in Oct 2025 Verified ### 2/10 Terrible #### Murilo Oct 17, 2025 Liked: Cleanliness Disliked: Staff & service Tive um problema no estacionamento. Entreguei meu carro em condições normais e recebi com pneu furado 2 dias depois e só me avisaram no check out. hotel não arcou com despesa alguma e não deram nenhuma satisfação. O manobrista foi bastante prestativo e ajudou na troca do pneu. Não voltaria mais nesse hotel nem recomendo aos meus amigos que frequentem também. Se quiser ir num de melhor qualidade em todos os aspectos, procurem pelo Vila Salga. ##### Murilo Stayed 3 nights in Sep 2025 Verified ### 8/10 Good #### JOAO MARCOS Oct 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Tudo ok ##### JOAO MARCOS Stayed 2 nights in Oct 2025 Verified ### 6/10 Okay #### Raphael C Aug 12, 2025 Disliked: Property conditions & facilities, room comfort #### Hotel parou no tempo. Não visitava o hotel há alguns anos e me surpreendeu a estrutura interna, principalmente em relação ao quarto. O banheiro escuro, com itens desgastados, roupas de cama bem velhas. Não entrega o que se cobra pela diária. Minha sensação é de que focaram na atualização da área da piscina externa e restaurante e esqueceram do principal, o hotel. ##### Raphael C Stayed 6 nights in Jul 2025 Verified ### 10/10 Excellent #### MIRELLA Aug 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente hotel ! Super recomendo ! Estadia incrível ! Hotel lindo, muito limpo e organizado, funcionários muito educados, receptivos e solícitos. Tem uma ótima localização com uma vista maravilhosa . Acesso a praia e conta com piscina a também . Restaurante em frente ao hotel ótimo, comida deliciosa, atendimento maravilhoso. Super recomendo ! Adorei ! Quarto ótimo, cheiroso, roupa de cama limpinha e macia. Só tenho elogios . ##### MIRELLA Stayed 4 nights in Jul 2025 Verified ### 10/10 Excellent #### Edmilson Aug 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Legal Boa estadia. O quarto era antigo (ala antiga do hotel) porém reformado. Tudo limpo e relativamente novo. As piscinas internas e partes do hotel estavam em obras. Excelente café da manhã, piscina aquecida, deck privativo e praia particular foram os pontos fortes. Tive apenas um problema com esquecimento de um óculos de sol no salão de jogos que nao foi recuperado até o momento. ##### Edmilson Stayed 4 nights in Jul 2025 Verified ### 10/10 Excellent #### Eduardo Jun 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel muito completo e com boa estrutura ##### Eduardo Stayed 2 nights in May 2025 Verified ### 10/10 Excellent #### Jéssica May 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lindo Hotel lindo, foi um final de semana maravilhoso ![](https://a.travel-assets.com/ugc/hotel-reviews/5b2dc14a-1953-4b4c-a656-c43bd04515b8-1746093363543.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jéssica Stayed 2 nights in Apr 2025 Verified ### 2/10 Terrible #### Lucas Apr 4, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort #### Não fiquem na suíte master duplex! Me hospedei na Suíte Master Duplex do Hotel Mercedes, o quarto mais caro do hotel, e minha experiência foi simplesmente desastrosa. Em três dias: • O ar-condicionado parou de funcionar QUATRO vezes. No verão. Em Ilhabela. • A jacuzzi na varanda, que era o grande diferencial da suíte, não funcionou e soltava muita sujeira. A manutenção ficou quase 3 horas tentando consertar, e no final admitiram que não sabiam mais o que fazer. • Wi-Fi não funciona no quarto com cama de solteiro, onde o ar-condicionado ainda está funcionando. E na suíte principal (onde deveria ser confortável), estou suando na cama enquanto escrevo essa avaliação. Paguei caro por uma suíte para quatro pessoas sendo que éramos apenas duas, buscando conforto, exclusividade e uma experiência especial. No fim das contas, fiquei assistindo técnico entrar e sair do quarto no meu último dia, ao invés de aproveitar a viagem. E como cereja do bolo: tentei mandar um e-mail de reclamação pro endereço que me passaram e ele simplesmente não existe. Me senti feito de otário. A expectativa era de alto padrão. O que recebi foi descaso, estrutura precária e falta de respeito com o cliente. ##### Lucas Stayed 3 nights in Apr 2025 Verified ### 10/10 Excellent #### Thays Mar 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel 10/10 instagramavel é lindo Hotel 10/10 uma estrutura incrível, muitas opções de piscinas, a piscina que fica dentro do hotel é linda demais, com água verdinha e muito instagramavel. A estrutura que fica na beira da praia junto da piscina e restaurante também é incrível, beleza surreal, por do sol lindo no deck, a estrutura do hotel realmente é muito linda e instagramavel. Quando vamos em direção ao quarto os corredores parem cavernas. Apenas o café da manhã deixou a desejar, é bom mas poderia melhorar. ##### Thays Stayed 1 night in Mar 2025 Verified ### 10/10 Excellent #### Sara Cristina Borges Feb 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Maravilhoso! O hotel é surpreendente! Na chegada fomos muito bem recebidos, e nos foi apresentado todo o hotel. O quarto era reformado, cama confortável, chuveiro e secador maravilhosos! A piscina com água de cachoeira é linda e fica quentinha mais a tarde, a praia e píer está ao atravessar a rua e tudo muito bem cuidado. Ele é mais bonito pessoalmente do que nas fotos! Atendimento e estrutura merece 5 estrelas. ![](https://a.travel-assets.com/ugc/hotel-reviews/3650C13C10D81267076C9FBE796CF5DFCAD717591739488597471.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A5BEB4845682EAA53284C28962B41E0AB67F5BBD1739488597825.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sara Cristina Borges Stayed 2 nights in Feb 2025 Verified ### 10/10 Excellent #### Hemanuela Jan 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente! Adoramos nossa estadia durante o final de semana em que fomos. O Hotel sem dúvida um dos melhores de Ilhabela, bem localizado, enfrente a praia com bar/restaurante e toda a infraestrutura necessária para garantir o conforto aos hóspedes. Os funcionários são bem educados e muito prestativos. Quarto confortável, Wi-Fi funciona super bem em todos os ambientes e o café de Excelente qualidade, servido com vista para o mar. Com certeza voltaremos! ![](https://a.travel-assets.com/ugc/hotel-reviews/4075DC43BF25FDA1926B5D9099AFBC8B794A52631738079413542.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9E3EB82DB9141FAAB0C432DE54E7AEF9B99CA9EC1738079413583.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C1F58BB2CF8E30D0A5EA171E2516BC0965649A871738079413148.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/FE32BF90BD70021F7194DD4A86BF42FC7F07C56D1738079409058.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Hemanuela Stayed 2 nights in Jan 2025 Verified ### 10/10 Excellent #### Cley Jan 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Ótimo atendimento, café da manhã excepcional, vista ótima da praia ![](https://a.travel-assets.com/ugc/hotel-reviews/F366BF845313DA8C3DB7E1A20D290A4DCECE3D341737510950070.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ABB5F4B3A4578F51334B7467B157010ABC276F541737510949995.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/871C486F9B32C7F457F4A8946A3F3429573A4B0C1737510951350.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2055736482DCBBAED9462447EF92F51A65EF698C1737510950256.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Cley Stayed 3 nights in Jan 2025 ### Expedia's Latest Trends ### Hotels > - 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