2 outdoor pools, pool umbrellas, sun loungers
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Reviews of Loi Suites IguazĂș Hotel

5 out of 5
Loi Suites IguazĂș Hotel
Selva Iriapu Sin Numero, Casilla de Correo 11, Puerto IguazĂș, Misiones

Reviews

9.2

Wonderful

Rating 10 - Excellent. 607 out of 945 reviews" "
Rating 8 - Good. 253 out of 945 reviews" "
Rating 6 - Okay. 58 out of 945 reviews" "
Rating 4 - Poor. 17 out of 945 reviews" "
Rating 2 - Terrible. 10 out of 945 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Liliana

Liked: Property conditions & facilities
Good experience
Stayed 2 nights in Apr 2024
Response from Nahuel Cortesi/Team Leader - Guest Service on Apr 15, 2024
Dear Liliana,Thank you so much for your review and rating.We are very happy to know that we have lived up to your expectations.We look forward to seeing you in the future.Sincerely,

8/10 Good

Rami

Travelled with group
Liked: Cleanliness, staff & service
The place is nice , but rooms need to be updated, old mattresses, old towels, the electric outlets are extremely not functional.
Stayed 2 nights in Mar 2024
Response from Nahuel Cortesi/Team Leader - Guest Service on Apr 1, 2024
Dear Rami,We immensely regret the inconvenience caused, our main mission is to make your stay a unique and unforgettable experience, so we will immediately work hard on the aforementioned in order to maintain the line that characterizes us.We eagerly await your future visits to be able to reverse this image and show you that we will live up to expectations.Best regards,

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambiance of this property was serene and peaceful. Very aesthetically pleasing. Hotel is impecable, it feels that you are in the jungle with all the luxury of a five stat hotel. Beautiful grounds, suspended bridges connect buildings, amazing vegetation and amenities. Excellent customer service and restaurant.
Stayed 3 nights in Mar 2024
Response from Nahuel Cortesi/Team Leader - Guest Service on Apr 1, 2024
Thank you very much for your excellent review, it makes us more than happy to know that we have lived up to your expectations.Our main mission is to make your stay a unique and unforgettable experience, which is why we have achieved it.More than anxious, we look forward to seeing you in the future for future visits.Best Regards

10/10 Excellent

Jesus, Mission

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very nice hotel, we regret we didn't stay more days to enjoy it. We really loved the spa is open until midnight which is very convenient after the Iguazu falls trails. Nicolas which help us at check in was very nice. More than a hotel is a resort very nice and comfortable.
Stayed 1 night in Mar 2024
Response from Nahuel Cortesi/Team Leader - Guest Service on Mar 29, 2024
Dear Jesus,We infinitely appreciate your beautiful lines described on this site.It is a great gratitude for us to know that we have lived up to expectations.All of our Staff will be more than eager to welcome you again in the future, which we hope will not be too distant.Best regards

10/10 Excellent

Yasemin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Nahuel Cortesi/Team Leader - Guest Service on Mar 29, 2024
Dear Jasemin,Thank you very much for your excellent score in this medium, a sign that clearly demonstrates that we have lived up to your expectations.We hope to welcome you again in the future where we will be more than eager to see you again.Best regards,

10/10 Excellent

Yoav, Fair Lawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the layout and being in the middle of the forest. Breakfast is great. As for lunch, we ate by the pool and had dinner downtown (15 min ride). The staff is amazing
Stayed 2 nights in Mar 2024
Response from Nahuel Cortesi/Team Leader - Guest Service on Mar 29, 2024
It is our gratitude to know that we have exceeded your expectations.Our main mission is to make your stay a unique and unforgettable experience. So we will relay your congratulations to all our Staff.More than eagerly we will wait for you in the future with the doors open,Sincerely.

10/10 Excellent

Narinder

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff could of been a little bit more friendly
Stayed 2 nights in Mar 2024
Response from Nahuel Cortesi/Team Leader - Guest Service on Mar 29, 2024
We are immensely sorry for the inconvenience caused,Our main mission is to make your stay a unique and unforgettable experience.We look forward to seeing you in the future.

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nahuel Cortesi/Team Leader - Guest Services on Mar 29, 2024
Muchas gracias por su excelente puntuacion brindada!!!Ansiosamente los esperamos ante proximas visitas.Atentamente,

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Feb 2024
Response from Karina Goncalvez - Guest service on Feb 29, 2024
Thank you very much for choosing us! It is a pleasure to receive you in our facilities and that you enjoy our service. We hope we have lived up to your expectations.Available for future visits.Cordially,

10/10 Excellent

Greater

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with excellent services, good restaurant, and multiple pools. Would highly recommend.
Stayed 1 night in Feb 2024
Response from Karina Goncalvez - Guest service on Feb 29, 2024
Thank you very much for choosing us! It is a pleasure to receive you in our facilities and that you enjoy our service. We hope we have lived up to your expectations.Available for future visits.Cordially,

10/10 Excellent

Yiwen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort hotel by the river. Love the surrounding trees and quiet trail. Pool is beautiful
Stayed 1 night in Jan 2024
Response from Karina Goncalvez - Guest service on Feb 29, 2024
On behalf of all the staff that is part of Loi suites Iguazu, we thank you for choosing us! It is a pleasure to receive you in our facilities and that you enjoy our service.available for future visits.

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An interesting property with paths through the jungle and large family pool area. We especially liked the adults only pool area with views of the river and friendly bar service. Breakfast was good and this is a great place to stay before or after a visit to the falls.
Stayed 1 night in Jan 2024
Response from Karina Goncalvez - Guest service on Feb 29, 2024
On behalf of all the staff that is part of Loi suites Iguazu, we thank you for choosing us! It is a pleasure to receive you in our facilities and that you enjoy our service.available for future visits.Best regards

10/10 Excellent

Nicholas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Karina goncalvez - Guest service on Feb 29, 2024
Thank you very much for choosing us! Cordially

8/10 Good

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Relaxing
Very remote and relaxing. Lovely pools. Great spa treatments. Nice place to retreat to after busy day at the IguazĂș Falls.
Stayed 3 nights in Jan 2024
Response from Karina on Feb 29, 2024
Thank you very much for sharing your experience with us. It is a pleasure to receive you in our hotel and that you enjoy our service.Available for future visits.Cordially,Karina Goncalvez - Guest service.

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointed
The location of the hotel is wonderful though it is starting to look a bit tired compared to the pictures. The hotel staff like so many places in Argentina could do with some better customer service training e.g we only found out about the adults only pool and bar area on our last day from another guest as none of the staff informed us not even on check in and it’s not listed on the hotel map either which was very disappointing.
Stayed 5 nights in Dec 2023

10/10 Excellent

james

Stayed 3 nights in Dec 2023

10/10 Excellent

Elise

Stayed 2 nights in Dec 2023

10/10 Excellent

Marina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm hospitality, attentive staff, good dining options, excellent spa services, beautiful grounds, really nice pool. Perfect stay for visiting the waterfalls.
Stayed 3 nights in Dec 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give more than 5 stars, I would. This is absolutely a PERFECT hotel to go to after a long day at the Iguazu falls. I booked this place to stay on the day of my birthday and I did not regret it. It is located deep in the jungle, but definitely worth it. The pool is beautiful. It is quiet. There is a spa. You can just ultimately relax. The hotel can arrange transportation should you need it.

8/10 Good

Joel

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The comfort of the beds is very bad, the cleaning is basic to bad and something to mention that caught my attention is that they charge for coffee in the rooms. I have a lot of experience in travel and hotels and I have never heard of you being charged for coffee. leave in the room
Stayed 2 nights in Nov 2023

8/10 Good

Morgan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property is secluded in the jungle above the river. It has unique swinging walkways to traverse from one building to the next. The pools are terrific.There were quite a few areas that fell short. In room needing care or maintenance; the mini-fridge didn't work and the sliding door screen was off the track and impossible to move. The resort was out of rum... for 2 days! Send someone into town for more! I asked a waiter if he spoke English, he replied no, caught the eye of another staff member, added in Spanish "and proud of it!" The majority of the meals that we ate in the Tiki Bar were average except the rib-eye, which was superb!
Stayed 2 nights in Nov 2023

8/10 Good

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In general, the place is great. But the service was only excellent once (during a dinner with one particular great waiter). The rest would do the minimum or even less. The food was good, amenities great. We had a couple of misunderstanding but they were compensated by the hotel.
Stayed 2 nights in Nov 2023

6/10 Okay

Rohan

Liked: Cleanliness
Disliked: Staff & service

10/10 Excellent

Maria Eugenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, the calming and peaceful environment
Stayed 4 nights in Oct 2023

8/10 Good

Justine

Travelled with partner
Liked: Cleanliness
Overall a beautiful hotel - had a lot of different communication issues unfortunately, including with making excursion bookings & spa bookings. Additionally there was some confusion with our room key at the beginning of the stay and our toilet broke. It wasn't totally what we would expect from such an expensive, highly rated hotel - but we did still enjoy the food, the breakfast, the pool and the room!
Stayed 2 nights in Oct 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eco friendly and in the rainforest. Staff was professional and very very helpful. Beautiful property. It was both couples and family friendly. Close to the Argentina falls side.
Stayed 3 nights in Oct 2023

10/10 Excellent

Ninfa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The installation, services, staff, the food and amenities are the best
 we love this hotel
Stayed 4 nights in Oct 2023

6/10 Okay

alberto

Stayed 2 nights in Oct 2023

8/10 Good

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax. Nice pools to get some Sun. The only down side is the limited dining. The only option is to dine in the hotel property or hire a taxi to go to a restaurant. The staff were friendly especially the breakfast staff. I would recommend this hotel if your main goal is to relax.
Stayed 4 nights in Aug 2023
Response from Nahuel Cortesi - Guest Service on Sep 4, 2023
Dear Paul.Thank you for your excellent point of view, we are immensely pleased to know that we have lived up to your expectations.We eagerly await you in the future.Best Regards

10/10 Excellent

Veronica, Costa Mesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Claudio

Stayed 2 nights in May 2023

10/10 Excellent

Jaclyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Nahuel Cortesi - Guest Service on Apr 24, 2023
Dear Jaclyn.Thank you so much for your score!Best Regards

10/10 Excellent

Gregory, titusville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The way the rooms swimming pool areas were all laid out made it a lovely setting the service was excellent and friendly and very convenient for getting a ride to the falls and to the airport.
Stayed 2 nights in Mar 2023
Response from Nahuel Cortesi - Guest Service on Apr 24, 2023
Dear GregoryThank you very much for your excellent comment and score regarding our services. It makes us more than happy to know that we have lived up to each of your expectations.The doors of Loi Suites Iguazu will remain open for when you wish to return.GreetingsNahuel Cortesi - Guest Service

10/10 Excellent

Kieu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful but need to have car to get in and out. We are very lucky that Nahuel, Rep. @ Loi Suites has helped us to find a reliable driver - Lucho. He has shown us around Iguazu, to the parks both Argentina and Brazil. We are very pleased with the services. Th breakfast and dinner are very good and reasonable prices. However the waiting time to get the food ready was very long and slow. Dinner starts at 7:30- 10;00 pm , very short and late. Some waiters take forever to fill up the coffee
Stayed 3 nights in Feb 2023

8/10 Good

Charmaine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
There was little (none) information about the property available.
Response from Nahuel Cortesi - Guest Service on Jan 13, 2023
Thank you very much for your comment and score, we are pleased to know that in most aspects we have lived up to your expectations. Regarding your suggestions, we are immensely sorry for what happened. We also appreciate the same reasons that we will work on it immediately to improve the quality of our services. Our main mission at Loi Suites IguazĂș is to make your stay a unique and unforgettable experience.We look forward to seeing you in the future when you want to return and show you that we will be up to the task in every detail to improve.Best Regards

10/10 Excellent

Joseph, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Gorgeous pools and property. Loved going on the lovely deck off the room in the evening. Breakfast could use an omelette station (they have premade eggs, both scrambled and folded (like an omelette, but with nothing inside). Staff is super helpful. About a $20 taxi ride to the falls. They are helpful in arranging a taxi. I'd be very happy to stay again.
Response from Nahuel Cortesi - Guest Service on Jan 13, 2023
Thank you very much for your impeccable score and comment, it makes us more than happy to know that you have felt at home in our facilities, our main mission at Loi Suites Iguazu is to make your stay a unique and unforgettable experience.Regarding your points to improve, we also appreciate them immensely, since they make us grow day after day.We eagerly await you to feel at home again.Best Regards

10/10 Excellent

Stevens

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was our only trip to Iguazu Falls and wanted to stay in special place. We were here two nights, but I would recommend three nights to enjoy hotel. Great restaurant and pool.
Response from Cortesi Nahuel - Guest Service on Jan 13, 2023
Thank you very much for your comment and score, we are pleased to know that in most aspects, we have lived up to your expectations.We eagerly await you in the future for future visits.Best Regards.

10/10 Excellent

Marsha

2/10 Terrible

Adrian

8/10 Good

Gustavo Daniel

Stayed 3 nights in Oct 2022

8/10 Good

Perseo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice how they integrated the hotel within its natural habitat. Beautiful pool and comfortable, with a friendly staff. Would strongly recommend if it wasnt for the food. Really subpar and disappointing for a higher end hotel. Luckily we found a very good restaurant in town called La Rueda..
Stayed 4 nights in Aug 2022
Response from Cortesi Nahuel - Guest Service on Oct 19, 2022
Dear PerseusThank you very much for your precious comment, it makes us more than happy to know that we have lived up to your expectations in almost all aspects, regarding your suggestions, we probably regret what happened. Our main mission at LOI SUITES IGUAZU is to make your stay a unique and unforgettable experience.We will relay this information to the appropriate superiors.We look forward to seeing you in the future.Best Regards

6/10 Okay

julian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful hotel and surroundings. I was let down afterwards - I used the hotel laundry service and only a few days later when in Brasil I found out that they had shrunk two of my expensive shirts. Obviously nothing I can do about it now.
Stayed 1 night in Aug 2022
Response from Nahuel Cortesi - Guest Service on Oct 19, 2022
Really Sorry for this inconvenience, we will talk with our superiors for that.Thank you.

8/10 Good

julian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful setting. Beautiful pool. Lovely hotel. Fabulous nature. Eagles currently soaring overhead. Lovely walks around hotel. Food could have been better..Certainly worth staying.
Stayed 1 night in Aug 2022
Response from Cortesi Nahuel - Guest Service on Oct 19, 2022
Thank you very much for your precious review, we are pleased to know that in almost all aspects we have lived up to your expectations. We also appreciate your suggestions, we will let them know to the corresponding superiors.We look forward to future visits.Cortesi Nahuel - Guest Service

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
The pool temperature was a little cold for being a climate controlled pool
Stayed 4 nights in Jul 2022

8/10 Good

Bernardo

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Kimiko

Stayed 2 nights in Jul 2022

10/10 Excellent

Lilian Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Silvina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing family experience!!
Amazing Hotel! Great breakfast! They provide transportation from airport IGR (Argentinian side only) to hotel. You have to pay to for the service to go to the airport, it’s only a few dollars. We had a driver from the hotel take us to the Argentinian national park and the next day he took us to the Brazilian National park.. got us through immigration border and pick us up at the end of the day. The hotel is beautiful and clean!!
Stayed 2 nights in Jun 2022