All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rooms were clean and very good shape but coffee area still not open at 740 even though advertised to item at 700 am. Overall was a nice, quiet, convenient stay.. Good value for the dollar.
Terry
Stayed 1 night in Mar 2024
Response from Motel 6 Rigby Management Team on Apr 15, 2024
Hello,We are happy to hear that you found your stay with us satisfactory. Thank you for the feedback about our property!
Motel was very clean and accommodating. Our only complaint was the checking in procedure for after hours. The stated instructions did not work and we wasted a lot of time trying over and over to use their phone instructions. If that happens, don't waste time, just call the number given, on your cell phone. Other than that, very positive stay and we will stay there again in the future.
Kathi
Stayed 1 night in Mar 2024
Response from Motel 6 Rigby Management Team on Mar 29, 2024
Thank you for leaving a review!We appreciate the feedback and will work hard to fix the issues with our remote check in process. We are happy to hear that you enjoyed the rest of your stay with us!
10/10 Excellent
James
Mar 24, 2024
Clean and chill
James
Stayed 1 night in Mar 2024
Response from Motel 6 Rigby Management Team on Mar 29, 2024
Thank you for taking the time to leave us a review! We are happy to hear that you found your stay with us satisfactory!
10/10 Excellent
Carlors Gregory
Mar 24, 2024
Carlors Gregory
Stayed 1 night in Mar 2024
Response from Motel 6 Rigby Management Team on Apr 15, 2024
Thank you for your review! We appreciate the positive feedback and are happy to hear you enjoyed your stay with us!
They say you get what you pay for. That was never more true than this hotel.
The cleaning staff were sweet, considerate and attentive. The location was great, but those are the only positives from this stay.
I would stay here again if it was only for 1 night and there was no other availability anywhere.
Here's our experience in a nutshell.....
Get to the hotel tried using the restroom only to find you couldn't close the door while sitting on the toilet. The toilet is also a childs one, so small and low to the ground. The toilet paper is inconveniently placed behind the open door right next to the shower. The only way to close the bathroom door was too stand in the shower. Why they didn't put a pocket door in I'll never know.
They didn't provide any shampoo or a bath mat. Tried calling the front desk, noone answered.
Placed an order to pick up shampoo from Walmart the next day.
Remote was broken
Bed was uncomfortable and kept sliding away from the wall causing pillows to fall. Had to fix that a couple times throughout the night .
Apparently there is noone on the property at night as we tried to go get ice and water only to find the office/vending machine/ice machine locked up. The convenient store closes early so no luck there.
We had to provide or had no access to basic stuff. I'm upset we weren't told ahead of time so we could be prepared. Never told there was no night clerk.
Definitely not handicap friendly. No elevator. Not friendly to knees or back issues.
Nicole
Stayed 5 nights in Mar 2024
Response from Motel 6 Rigby Management Team on Mar 22, 2024
We are sorry to hear that you did not find your stay satisfactory. Please feel free to reach out with any other concerns about your stay.
They have nothing! No coffee, no soap, no lotion, no space to put anything up off the floor.
We have stayed here every year, around this time of year and this place has never been so run down and uncaring.
Never again will we stay here!!!
Jay
Stayed 1 night in Nov 2023
Response from Motel 6 Rigby Management Team on Nov 16, 2023
We are sorry to hear that you did not enjoy your stay with us. We will work on the issue at hand and make sure we improve. Thank you for taking the time to leave a review.
Convenient to where we needed to be. Our front desk host was very friendly and informative. Our room was clean. Our bed squeaked every time you moved. No shampoo. The walls are paper thin...we heard everything going on during the night---and there were people loud in the hallway at 3:00 am.
Tracy
Stayed 1 night in Oct 2023
Response from Motel 6 Rigby Management Team on Nov 3, 2023
Thanks for your review! We appreciate the feedback!
They didn’t have any shampoo or conditioner or soap. And no towels. Very basic room.
Laura
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on Oct 10, 2023
Hi LauraThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6
Response from Motel 6 Rigby Management Team on Sep 26, 2023
Hello, Darren! Thank you for taking the time to leave us a review. We are very happy to hear that you enjoyed your stay with us! We strive to provide a satisfactory experience at our property!
4/10 Poor
James
Sep 21, 2023
James
Stayed 1 night in Sep 2023
10/10 Excellent
James
Travelled with partner
Sep 18, 2023
This is a no frills, no closet, no chair, no toiletries, no hair dryer motel. But lots of room, clean, good staff made up for it.
James
Stayed 3 nights in Sep 2023
Response from Motel 6 Rigby Management Team on Sep 26, 2023
Thanks for your review! We will make sure to let our staff know to keep up the good work!
It’s a decent hotel! It’s not super fancy, the jacuzzi tub was so nice, VERY relaxing to end our trip with. The blankets in the bed kept you warm but they weren’t too soft, pillows were nice. Bathroom had a weird and small set up, basically had to step into the shower to close the bathroom door and the toilet paper was behind the door.
Jade
Stayed 1 night in Sep 2023
Response from Motel 6 Rigby Management Team on Sep 26, 2023
Thank you for leaving us a review! We appreciate the positive feedback and are happy to hear that you enjoyed your stay with us!
Very clean, always smelled like cleaner walking through the front door. Room was updated and everything worked as it should. The staff was very friendly. We had no issues in the 3 nights we stayed. It was perfect for our visit and much better priced than other hotels in neighboring towns.
Sarah
Stayed 3 nights in Sep 2023
Response from Motel 6 Rigby Management Team on Sep 26, 2023
Hello, thank you for taking the time to leave us a review! We are happy to hear that you enjoyed your stay with us!
8/10 Good
Alondra
Travelled with family
Sep 12, 2023
Liked: Staff & service
Alondra
Stayed 3 nights in Sep 2023
Response from Motel 6 Rigby Management Team on Sep 26, 2023
Thank you for your review! We appreciate the feedback!
2/10 Terrible
Verified traveller
Travelled with family
Sep 11, 2023
Liked: Cleanliness
Disliked: Room comfort
The beds were not comfortable so we didn’t sleep well but on the last night before we left for a long drive, someone’s fire alarm was beeping all night keeping us awake. Also the smoke alarm in our room would go off after showering when you open the door.
Verified traveller
Stayed 3 nights in Sep 2023
Response from Brand Experience Team on Sep 19, 2023
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
6/10 Okay
Martin
Sep 11, 2023
Martin
Stayed 2 nights in Sep 2023
8/10 Good
Josh
Travelled with family
Sep 11, 2023
Liked: Staff & service, room comfort
Josh
Stayed 2 nights in Sep 2023
Response from Motel 6 Rigby Management Team on Sep 27, 2023
Thank you for your review! We appreciate the feedback!
This is a clean hotel that is nice, even without any frills. It is a great place, especially for the price. The staff members were very friendly and helpful.
Lori
Stayed 2 nights in Aug 2023
Response from Brand Experience Team on Sep 13, 2023
Hi Lori, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6
Easy to find and park. No "office" sign out front to show where to sign in, but building and office looks good. Just a sign.
Mary
Stayed 1 night in Aug 2023
Response from Nancy Y. on Sep 7, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
Response from Motel 6 Rigby Management Team on Aug 24, 2023
Thank you for taking the time to leave us a review! We appreciate the feedback. We are very happy to hear you found your stay satisfactory.
8/10 Good
Xavier
Aug 21, 2023
Liked: Cleanliness, staff & service
Xavier
Stayed 2 nights in Aug 2023
Response from Motel 6 Rigby Management on Aug 24, 2023
Thank you so much for your review! We’re super happy to hear that you enjoyed your stay with us. We work hard to bring you the best experience possible and it makes our day to know we’re close!